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Reviews

3.8 / 5Good
1,010 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Dolphinaris
    4 min walk
  • Popular Location
    Stingray Beach
    12 min walk
  • Popular Location
    Central Plaza
    2 min drive
  • Airport
    Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    14 min drive

Book online or call:

1-866-500-4938

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    Cozumel

    Located in Cozumel, Hotel Cozumel & Resort is near the airport and on the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are popular area attractions. Travelling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park.

    Popular Location

    What's nearby

    • Dolphinaris - 4 min walk
    • Stingray Beach - 12 min walk
    • Central Plaza - 2 min drive
    • Discover Mexico Cozumel Park - 7 min drive
    • Punta Langosta Pier - 12 min drive

    Getting around

    • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14 min drive

    About this property

    Hotel Cozumel & Resort

    Spend the day playing on the beach then return to dine at one of Hotel Cozumel & Resort's 2 restaurants. All 180 rooms offer balconies, room service (during limited hours) and LED TVs with cable channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    Free full breakfast available daily 7:00 AM–10:30 AM
    2 restaurants
    1 poolside bar and 1 bar
    Room service available

    Things to do

    Fitness centre
    Free bike hire
    Kayaking
    Outdoor pool
    Scooter/moped hire
    Scuba diving
    Hot tub

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    Free children's club
    Free cots/infant beds
    Free rollaway/extra beds
    In-room childcare (surcharge)
    Outdoor pool
    Supervised childcare/activities (surcharge)

    Conveniences

    Ballroom
    Lift
    Gift shop/newsstand
    Water dispenser

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Luggage storage
    Multilingual staff
    Turndown service
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room

    Outdoors

    Beachfront location
    Garden
    Pool umbrellas
    Rooftop terrace

    Spa

    Manicures and pedicures
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Free cots/infant beds
    Free rollaway beds

    Bathroom

    Hairdryer
    Shower/bathtub combination

    Entertainment

    32-inch LED TV
    TV channels

    Food and drink

    Free bottled water

    Outdoor space

    Balcony

    More

    Iron/ironing board
    Safe
    Turndown service
    5 - Excellent
    261
    4 - Good
    409
    3 - Okay
    217
    2 - Mediocre
    88
    1 - Poor
    35
    4.1
    Cleanliness
    4.1
    Service and Staff
    3.8
    Amenities
    3.6
    Property condition

    3/5

    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    Resort was beautiful. The food was delicious.The rooms need updated however. Water pressure wasnt the best. Insects on the outside was bad. Came back with several ant bites from the lounging area. If you didnt get the "All Inclusive" all inclusive you werent treated as well in the pool area. The restaurant area service was excellent (I chose the "European" all inclusive)

    Stayed 7 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The pool was great, as was the beach & water access. Also in easy walking distance of town. The bathroom was awful. I am 5'11" and the shower hit me in the chest: I had to limbo to wash my hair. The toilet was in a corner & almost impossible to get up without grabbing the door handle & pulling as there was no room to stand. Room was adequate. Nothing special.

    Stayed 7 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities

    Stayed 7 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Another great trip.

    We love Hotel Cozumel. The staff is great, the rooms are clean & the pool is big! They have activities through the day & shows at night. The only issue is the restaurant food is not great but they will make awesome Mexican food at the snack bar if you ask.

    Stayed 9 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 7 nights in Jan. 2020

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