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Reviews

3.8 / 5Good
1,003 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Dolphinaris
    4 min walk
  • Popular Location
    Stingray Beach
    12 min walk
  • Popular Location
    Central Plaza
    2 min drive
  • Airport
    Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, Pool View

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, Partial Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Cozumel

Located in Cozumel, Hotel Cozumel & Resort is near the airport and on the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are popular area attractions. Travelling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park.

Popular Location

What's nearby

  • Dolphinaris - 4 min walk
  • Stingray Beach - 12 min walk
  • Central Plaza - 2 min drive
  • Discover Mexico Cozumel Park - 7 min drive
  • Punta Langosta Pier - 12 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14 min drive

About this property

Hotel Cozumel & Resort

3-star resort on the beach, near Dolphinaris
Spend the day playing on the beach then return to dine at one of Hotel Cozumel & Resort's 2 restaurants. All 180 rooms offer balconies, room service (during limited hours) and LED TVs with cable channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
Hotel Cozumel & Resort offers 180 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and a hairdryer. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Free full breakfast available daily 7:00 AM–10:30 AM
2 restaurants
1 poolside bar and 1 bar
Room service available

Things to do

Fitness centre
Free bike hire
Kayaking
Outdoor pool
Scooter/moped hire
Scuba diving
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free children's club
Free cots/infant beds
Free rollaway/extra beds
In-room childcare (surcharge)
Outdoor pool
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Lift
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room

Outdoors

Beachfront location
Garden
Pool umbrellas
Rooftop terrace

Spa

Manicures and pedicures
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Free rollaway beds

Bathroom

Hairdryer
Shower/bathtub combination

Entertainment

32-inch LED TV
TV channels

Food and drink

Free bottled water

Outdoor space

Balcony

More

Iron/ironing board
Safe
Turndown service

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Property payment types

Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Property is also known as

  • Hotel Cozumel Resort
5 - Excellent
257
4 - Good
407
3 - Okay
217
2 - Mediocre
87
1 - Poor
35
4.1
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.6
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Resort was beautiful. The food was delicious.The rooms need updated however. Water pressure wasnt the best. Insects on the outside was bad. Came back with several ant bites from the lounging area. If you didnt get the "All Inclusive" all inclusive you werent treated as well in the pool area. The restaurant area service was excellent (I chose the "European" all inclusive)

Stayed 7 nights in Jan. 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Out dated m, one room AC not cold, no WiFi, pool dirty. Not good for family with young kids.

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well maintained older property. However, it was advertised as having WiFi in rooms, but it was only available in communal areas which was very annoying

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, very helpful staff, good food. It would have been nice to have better Wi-Fi in the room, but it was good in the lobby.

Stayed 7 nights in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You had better make sure that all inclusive is indeed all inclusive. I paid for an all inclusive package only to find out all it covered was breakfast. I felt that were not honest with their advertising.

Stayed 4 nights in Nov. 2019

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