Title: El Cozumeleño Beach Resort - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=527214&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Cozumeleño Beach Resort - All Inclusive Experience tropical bliss at this oceanfront resort, perfect for family poolside relaxation, beachfront lounging, and refreshing turquoise water views. ## Photo gallery for El Cozumeleño Beach Resort - All Inclusive ![Aerial view - El Cozumeleño Beach Resort - All Inclusive (Cozumel)](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/1afcd483.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/8c46187c-0ca8-4f00-90f3-1763f3e041e7-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Buffet - El Cozumeleño Beach Resort - All Inclusive (Cozumel)](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/0812951b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - El Cozumeleño Beach Resort - All Inclusive (Cozumel)](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/075289fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Sky Top Room - El Cozumeleño Beach Resort - All Inclusive (Cozumel)](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/95d104cd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Cozumeleño Beach Resort - All Inclusive offers white sand beaches and family-friendly amenities. Enjoy spa treatments, ocean-view dining with kids' menu, snorkeling, and kayaking. The resort features multiple pools, an outdoor tennis court, and access to golf facilities. ## Reviews 7.0 Good ## Popular amenities - Pool - All-inclusive - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Garden View ![Garden View](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/7d718673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View ### Highlights Furnished balcony or patio Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Flat-screen TV Hair dryer - 517 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Balcony Athletic Ocean View Guarantee ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/7786a47e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Athletic Ocean View Guarantee 8.0 Very good 1 review ### Highlights Furnished balcony or patio Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 517 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Sky Ocean View ![Sky Ocean View](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/991e9b1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky Ocean View 7.2 Good 9 reviews ### Highlights Furnished balcony or patio Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 517 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Sky Top Room ![Premium Sky Top Room](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/7048f32f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Sky Top Room 7.4 Good 18 reviews ### Highlights Furnished balcony or patio Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 517 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Balcony Ocean View Guarantee ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/530000/527300/527214/7786a47e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Ocean View Guarantee ### Highlights Furnished balcony or patio Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV - 517 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-El-Cozumeleno-Beach-Resort-All-Inclusive.h527214.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-El-Cozumeleno-Beach-Resort-All-Inclusive.h527214.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.55102%2C-86.92551&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iG8Z_ACfZthlQkYpKiskiesyTZM=) Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600 #### What's nearby - Playa San Juan \- 17 min walk \- 1.5 km - Cozumel Maritime Terminal \- 8 min drive \- 6.8 km - Isla Cozumel Biosphere Reserve \- 9 min drive \- 5.6 km - Chankanaab National Park \- 18 min drive \- 17.4 km - Paradise Beach \- 23 min drive \- 23.7 km #### Getting around - Cozumel Intl. Airport (CZM) - 11 min drive #### Restaurants - ‪El Cozumeleño Beach Resort - ‬1 min walk - ‪Guido's - ‬6 min drive - ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 min walk - ‪La Monina Restaurante & Beach Club - ‬4 min drive - ‪Bajau - ‬5 min drive ## About this property ### El Cozumeleño Beach Resort - All Inclusive All-inclusive family-friendly property near San Miguel Church Located close to Isla de Pasion and Stingray Beach, El Cozumeleño Beach Resort - All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body scrub, a hot stone massage, and a facial at the onsite spa. Be sure to enjoy dinner, kids' meals, and ocean views at the two on-site restaurants. Enjoy the health club, as well as activities like rowing/canoeing, snorkeling, and scuba diving. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace. Other perks include: - 5 outdoor pools and an indoor pool, along with sun loungers and a swim-up bar - Free self parking - An outdoor tennis court, express check-in, and a billiards/pool table - A 24-hour front desk, a reception hall, and massage treatment rooms - Guest reviews say great things about the beach locale and helpful staff Room features All 251 individually furnished rooms offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. More conveniences in all rooms include: - Bathrooms with showers and hair dryers - 32-inch flat-screen TVs with digital channels - Furnished balconies or patios, wardrobes/closets, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking Snorkeling ### Land activities Miniature golf Tennis ### Entertainment Onsite entertainment and activities ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/13000000/12420000/12410600/12410582/9e363d9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Royal Cozumel - All Inclusive Cozumel - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,019 reviews CA $322 CA $395 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=12410582&PinnedHotelID=12410582&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/10000000/9440000/9438200/9438146/4e658797.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozumel Hotel & Resort - All Inclusive Colonos Cuzamil - Pool - All-inclusive - Spa - Pet friendly 8.0 Very good 1,198 reviews CA $188 CA $234 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=9438146&PinnedHotelID=9438146&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/470000/460500/460408/f737f034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Cozumel All Inclusive Cozumel - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,084 reviews CA $328 CA $403 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=460408&PinnedHotelID=460408&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/12000000/11030000/11027500/11027446/cb329710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Cid La Ceiba Beach All Inclusive Cozumel - 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On private beach - Pool - Hot tub - Free WiFi 8.6 Excellent 1,008 reviews CA $131 CA $171 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=530685&PinnedHotelID=530685&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/800000/794200/794109/ce0e999a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mexicana Cozumel Colonia Centro - Pool - Breakfast included - Kids pool - Free WiFi 9.4 Exceptional 1,010 reviews CA $147 CA $184 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=794109&PinnedHotelID=794109&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, sun loungers, beach towels, beach massages](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/e747e899.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Cozumel - All Inclusive Cozumel - On private beach - Pool - Hot tub - Breakfast included 7.6 Good 1,010 reviews CA $331 CA $407 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/6d25a524.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Cid La Ceiba Beach Cozumel - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 1,009 reviews CA $154 CA $218 total includes taxes & fees Jan 10 - Jan 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/890000/889600/889505/03e77193.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B Cozumel Zona Hotelera Norte - Pool - Hot tub - Breakfast included - Spa 8.4 Very good 1,006 reviews CA $220 CA $283 total includes taxes & fees Jan 7 - Jan 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=889505&PinnedHotelID=889505&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - 2 restaurants - 3 bars/lounges - A beach bar - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Free daily manager's reception - Hosted evening meal available daily for a fee; reservation required - Snack bar/deli ### Restaurants on site - El Cocal Restaurant - La Pérgola - La Veranda - Lobby bar - Swim Up Bar ### Things to do - 5 outdoor pools - Arcade/game room - Billiards/pool table - Boat - Books - Children's pool - Evening entertainment - Foosball table - Free children's club - Full-service spa - Games - Health club - Indoor pool - Kayaking - Mini golf - Optional golf privileges - Outdoor tennis court - Personal motorized watercraft - Piano - Rowing/canoeing - Scuba diving - Snorkeling - Table tennis - TV in common areas - Water sports equipment ### Family friendly - 5 outdoor pools - Arcade/game room - Beach toys - Children's games - Children's pool - Free children's club - Indoor pool - Laundry facilities - Mini golf - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - 4 meeting rooms - Conference center (5,381 square feet of space) ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - Garden - In a national park - On the beach - On the waterfront - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Hot stone massages - Manicures/pedicures - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 2 buildings - 9 floors - Banquet hall - Built in 1972 - Reception hall - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: USD 40 Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 60 ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools All guests, including children, are required to present a valid government-issued ID card at check-in. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: USD 40 (subject to availability) - Late check-out fee: USD 60 (subject to availability) - Hosted evening meal: USD 0 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Cozumeleno Beach Resort El Cozumeleno Beach El Cozumeleno Beach Resort El Cozumeleno Beach Resort All Inclusive El Resort All Inclusive El Cozumeleno Beach All Inclusive El All Inclusive El Cozumeleno All Inclusive Cozumeleno Inclusive Inclusive El Cozumeleño Beach Resort All Inclusive El Cozumeleno Beach Resort All Inclusive El Cozumeleño Beach Resort - All Inclusive Cozumel ## Frequently asked questions ### Does El Cozumeleño Beach Resort - All Inclusive have a pool? ### How much does it cost to stay at El Cozumeleño Beach Resort - All Inclusive? ### Is El Cozumeleño Beach Resort - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at El Cozumeleño Beach Resort - All Inclusive? ### What time is check-out at El Cozumeleño Beach Resort - All Inclusive? ### Are there all-inclusive benefits at El Cozumeleño Beach Resort - All Inclusive? ### Where is El Cozumeleño Beach Resort - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Cozumeleño Beach Resort - All Inclusive Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.4 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 393 8 - Good 303 6 - Okay 254 4 - Poor 152 2 - Terrible 172 ## Reviews ### 10/10 Excellent #### Danielle Dec 12, 2025 Liked: Cleanliness, amenities Enjoyed our family vacation! Can’t wait to return! ##### Danielle Stayed 5 nights in Dec 2025 ### 2/10 Terrible #### Jack Levi Dec 31, 2025 Disliked: Cleanliness, amenities, property conditions & facilities From the time we checked in to the time we checked out, nothing other than the location on the beach was a good experience. ##### Jack Levi Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Mihaela Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, excellent chef creation at the La Veranda restaurant, ##### Mihaela Stayed 5 nights in Nov 2025 ### 8/10 Good #### Lisa Nov 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were amazing. Resort was very clean. Great food. ![](https://a.travel-assets.com/ugc/hotel-reviews/b606df3f-ac23-422f-af1c-03c1030bd17b-1764029889174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/38a78c1d-4b94-409e-b21e-8676db30e487-1764029874373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3099acf3-5384-4387-9bf0-27ee04658436-1764029877417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/adb24bed-01c2-416d-9e50-d53cb7f9b8cc-1764029882003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 6 nights in Nov 2025 ### 8/10 Good #### Jeffrey Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was great, always courteous and pleasant. The cleaning staff was great also. The weather could have been better, lots of rain, but still a lot of sun. ##### Jeffrey Stayed 7 nights in Dec 2025 ### 8/10 Good #### Michelle Dec 11, 2025 Liked: Staff & service, amenities The view from the room was spectacular. The beach was beautiful and the snorkelling was amazing right at the beach. Friendly helpful staff. Awesome food. Room was spacious, but the bathroom needs updating. ##### Michelle Stayed 13 nights in Nov 2025 ### 10/10 Excellent #### Heather Louise Nov 28, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Our happy place! ##### Heather Louise Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Trevor Dec 2, 2025 Liked: Cleanliness, staff & service, amenities Staff is very helpful and friendly, the facilities are older but in decent condition, the bed was plenty hard. The snorkeling right off the beach is incredible, with lots of fish. Overall highly recommended ##### Trevor Stayed 17 nights in Nov 2025 ### 10/10 Excellent #### Adriaan Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was just amazing. Did not meet one person working there that did not try and go above and beyond. ![](https://a.travel-assets.com/ugc/hotel-reviews/bc2bb99b-9b96-47b8-bfa9-3f99a153015c-1765208760485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e1531582-c1e5-466e-985c-0b0401dc0d84-1765208758021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/37308a06-dacf-41f3-bf72-06cf55f3638d-1765208759054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adriaan Stayed 21 nights in Nov 2025 ### 8/10 Good #### Georgios Nov 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, good amenities and location, overall. Did not like the water front with too many sea weeds. ##### Georgios Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Chandler Nov 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were amazing and the food was amazing. Best overall trip to Cozumel weve had. We had 11 in are group and we had an amazing time. Will be returning to this resort yearly. ##### Chandler Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Francisco Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms a bit dated but clean and staff super courteous 💙 ![](https://a.travel-assets.com/ugc/hotel-reviews/32d4ae5b-5b1c-4714-8a00-7aca8836a1e5-1762309045512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Francisco Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Cathryn Nov 13, 2025 Liked: Amenities The balcony view was amazing ##### Cathryn Stayed 7 nights in Nov 2025 ### 6/10 Okay #### Tatum Dec 25, 2025 Liked: Cleanliness We absolutely love staying at the El Cozumeleño but this time it was different. The housekeeping service was the bare minimum. We had the sign on our outside of our doorknob ##### Tatum Stayed 7 nights in Dec 2025 ### 2/10 Terrible #### Ranam Dec 23, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The receptionist was so rude. The hotel room was run down ##### Ranam Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ricardo Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Would stay at this resort again! Since we first arrived we were greeted with good customer service and a drink. Room as described and housekeeping would leave the room cleaned and spotless. The waiters would make sure we were attended. We especially appreciated a waiter named Hugo. He would make sure we were well attended with food or a drink. He made our stay more enjoyable. The pools were cleaned and the beach was beautiful with nice clear water. Would recommend this resort for a nice getaway. ##### Ricardo Stayed 6 nights in Dec 2025 ### 8/10 Good #### Julie Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities What stood out for us was the staff! We enjoyed our week getting to laugh with Paulino, Oscar, Hugo. Order the bartender special :) Make reservations for dinner & enjoy the delicious lasagna! We did encounter a plumbing issue during our stay, but it was handled quickly & efficiently. ##### Julie Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Rebecca Ann Oct 14, 2025 Liked: Cleanliness, staff & service, amenities Very clean, outstanding staff and very accomadating! Love the beach area! ##### Rebecca Ann Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Deborah Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We love this place, the staff is amazing and it feels like home. ##### Deborah Stayed 8 nights in Sep 2025 ### 8/10 Good #### Samuel Dec 19, 2025 Staff members were kind and helpful. Room was slightly musky smelling. Large room with no refrigerator seems odd but ok. But overall was good and pleasant place to stay. ##### Samuel Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Joel Oct 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El Coz is all about the staff… they are incredible. Facilities are good, location is great, private beach is perfect. We love going back to El Cozumeleño when we’re on the island ##### Joel Stayed 7 nights in Oct 2025 ### 2/10 Terrible #### Martin Dec 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The entire resort was horrible! Left 1hr after arriving ##### Martin Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Blanca Jan 4, 2026 The buffet was very limited. No food variety on the 7 days we were there. A lot of bad food manipulation hopefully we didn’t get sick. Drinks was very bad very low quality. The Italian restaurant was extremely bad. And the pools are beautiful but very cold we couldn’t use it :(. The hotel has a lot potential for improvement. ##### Blanca Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Suzette M Dec 28, 2025 Liked: Cleanliness, property conditions & facilities Clean and comfortable. We did not upgrade this year to 9th floor and stayed on the 8th floor. Loved it! Had an issue with our AC but they fixed it the 1st day. ##### Suzette M Stayed 10 nights in Dec 2025 ### 2/10 Terrible #### Bowen Dec 19, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There were cockroaches in the rooms. After several days, we had to ask them to clean our room. 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