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El Cozumeleno Beach Resort All Inclusive

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On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Indoor pool, 5 outdoor pools

Overview of El Cozumeleno Beach Resort All Inclusive

El Cozumeleno Beach Resort All Inclusive

3.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600

Explore the area

  • Popular LocationCozumel Country Club and Golf Course18 min walk
  • Popular LocationCozumel Museum6 min drive
  • Popular LocationCozumel Maritime Terminal6 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)11 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, El Cozumeleno Beach Resort All Inclusive is next to a golf course and on the beach. Cozumel Country Club and Golf Course and Cozumel Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Los Cinco Soles and "Benito Juarez" Municipal Market. Traveling with kids? Consider Stingray Beach and Arrecifes de Cozumel National Park. Jet skiing and motor boating offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.
Visit our Cozumel travel guideOpens in a new window
Map

What's nearby

  • Cozumel Country Club and Golf Course - 18 min walk
  • Cozumel Museum - 6 min drive
  • Cozumel Maritime Terminal - 6 min drive
  • Central Plaza - 7 min drive
  • San Miguel Church - 7 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • El Cocal Restaurant — 1 min walk
  • La Veranda — 1 min walk
  • Buccanos — 11 min walk
  • Guido's — 6 min drive
  • Crazy King — 6 min drive

About this property

El Cozumeleno Beach Resort All Inclusive

Beachfront property with relaxing spa services
Catch some rays at the beach or spend the day relaxing at El Cozumeleno Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants. All rooms are individually decorated and offer furnished balconies or patios and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find rainfall showerheads and hair dryers.
El Cozumeleno Beach Resort All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

5 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Center has 2 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Kids' club

Supervised activities for children between 5 and 12 years old

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 2 restaurants and 1 coffee shop/café
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boating
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Foosball table
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Snorkeling
  • Table tennis
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf privileges (optional)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference center (5381 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Boat/paddles on site
  • Books
  • Games
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

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All-inclusive resort
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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • City/local tax: USD 1.34
  • Service fee: USD 7 per accommodation, per night
  • Resort fee: USD 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 11:30 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleno Beach Resort All Inclusive Cozumel
El Cozumeleno Beach Resort All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 297 out of 977 reviews
5 - Excellent 30%
Rating 4 - Good. 360 out of 977 reviews
4 - Good 37%
Rating 3 - Okay. 186 out of 977 reviews
3 - Okay 19%
Rating 2 - Poor. 77 out of 977 reviews
2 - Poor 8%
Rating 1 - Terrible. 57 out of 977 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love the pool and beach area. The staff is ALWAYS very welcoming and friendly. Nice to see many of the same faces year after year. This is why we return year after year. However .... the rooms though clean are very dated and in need of updating. Showers and fixtures are old and don't work well. AC not working well and the room was very warm and humid most of the time. Indoor dining room was always extremely warm and the dinner menu items less than appetizing. On a positive note breakfast and lunch outdoors was always very very good. Another positive note we always felt very safe here. As much as we love this location unless upgrades are made we will probably not return.
Stayed 7 nights in Sep 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Wonderful staff, view and the food was amazing.
Stayed 4 nights in Aug 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Food was horrible. I had to make reservation for sit down dinner which food was a lot better. They require guys to dress up elegant and it was so HOT they didnt have air conditioner. Staff was amazing but sometimes hard to get a drink from them since they seemed short staff. The beach was not very nice and pool was full of mosquitos. Rent a car to drive around town and try other restaurants.
Stayed 3 nights in Jul 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place amazing ocean views , ppl very friendly BUT the amenities were not good, food sub par and the bed was hard as a table.
Stayed 6 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and snorkeling. Food in buffet restaurant was okay. You get what you pay for with the food and alcohol at the cheaper rate for this hotel. Reservation restaurant was great but limited slots.
Stayed 7 nights in Aug 2021