Title: El Cid La Ceiba Beach (Resort) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Cid La Ceiba Beach Beachfront paradise combines relaxation and adventure with ocean views, spa treatments, and water activities for a truly memorable vacation experience ## Photo gallery for El Cid La Ceiba Beach ![Outdoor pool, pool umbrellas - El Cid La Ceiba Beach (Cozumel)](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/6d25a524.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, body treatments, hydrotherapy, beach massages - El Cid La Ceiba Beach (Cozumel)](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/19d2c30f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas - El Cid La Ceiba Beach (Cozumel)](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/f66280d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - El Cid La Ceiba Beach (Cozumel)](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/6ee8784b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - El Cid La Ceiba Beach (Cozumel)](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/39f4f5cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Cid La Ceiba Beach resort is a perfect beach getaway. Dine at two restaurants, book treatments at El Cocay spa, or enjoy oceanfront massages. Known for excellent scuba diving and snorkeling, guests particularly appreciate these opportunities. ## Reviews 8.0 Very good ## Popular amenities - All-inclusive - Spa - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=530686&PinnedHotelID=530686&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Room, Non Smoking, Garden View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/fa57db0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, Garden View 7.8 Good 10 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Premium bedding Ceiling fan Blackout drapes/curtains - 283 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed - Garden view ### View all photos for Suite, 1 Bedroom, Garden View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/54020bf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Garden View 8.0 Very good 3 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchenette Refrigerator TV Premium bedding - 570 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Garden view ### View all photos for Deluxe Room, Ocean View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/fa57db0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Ocean View 7.4 Good 11 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Premium bedding Ceiling fan Blackout drapes/curtains - 280 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed - Ocean view ### View all photos for Deluxe Room, Oceanfront (Elite) ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/fa57db0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Oceanfront (Elite) ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Premium bedding Ceiling fan Blackout drapes/curtains - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed - Ocean view ### View all photos for Suite, 1 Bedroom, Ocean View (Elite) ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/54020bf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View (Elite) ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Premium bedding Ceiling fan Blackout drapes/curtains - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Ocean view ### View all photos for Room with Sea View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/34b1afb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 279 sq ft - Sleeps 4 - Sea view ### View all photos for Suite with Sea View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/75134f0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Sea View - 570 sq ft - Sleeps 4 - Sea view ### View all photos for Room with Sea View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/45955a1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 279 sq ft - Sleeps 4 - Sea view ### View all photos for Suite with Garden View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/10442259.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Garden View - 570 sq ft - Sleeps 4 - Garden view ### View all photos for Room with Garden View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/540000/530700/530686/8f067d46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Garden View - 279 sq ft - Sleeps 4 - Garden view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-El-Cid-La-Ceiba-Beach.h530686.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-El-Cid-La-Ceiba-Beach.h530686.Hotel-Information) ## About the area Located in Cozumel, El Cid La Ceiba Beach is on the beach. Cozumel Maritime Terminal and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Mr. Sancho's Beach Club and Xcaret Eco Theme Park. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Kayaking, parasailing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. [Visit our Cozumel travel guide](https://www.expedia.ca/Cozumel.dx180033) [View more Resorts in Cozumel](https://www.expedia.ca/Cozumel-Resort-Hotels.d180033-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.48014%2C-86.97243&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1V-kh6D0w_ATmUfTjjxagMbXGxc=) Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600 ### What's nearby - ![#cozumel #elcielo #nature Fantastic place to snorkel. Warm and clean water. We were 8 people from the same family and we rented a boat (Tintorero II). The crew consisted of Captain Miguel and the diving guide Jorge. Great people. On the way, drinks and snacks were served. Lugar fantástico para mergulhar de snorkel. Água morna e límpa. Éramos 8 pessoas de uma mesma família e alugamos uma lancha (Tintorero II). A tripulação era composta pelo Capitão Miguel e pelo guia de mergulho Jorge. Excelentes companhias. Durante o trajeto serviram bebidas e salgadinhos.](https://images.trvl-media.com/place/180033/7e46fc43-db0c-43c0-8327-3b210d2280f5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arrecifes de Cozumel National Park 5 min walk \- 0.5 km - Cozumel Marine World 5 min walk \- 0.5 km - Cha'an Ka'an Observatory of Cozumel 8 min walk \- 0.7 km - Discover Mexico Cozumel Park 18 min walk \- 1.5 km - Stingray Beach 18 min walk \- 1.5 km ### Getting around - Cozumel Intl. Airport (CZM) 15 min drive ### Restaurants - Margaritaville 5 min walk - Three Amigos Cozumel 10 min walk - Al Chile 4 min walk - Restaurante Caribeño 1 min walk - Half Señor Frog´s 1 min walk ## About this property ### El Cid La Ceiba Beach Family-friendly resort near Cozumel Maritime Terminal Consider a stay at El Cid La Ceiba Beach and take advantage of a swim-up bar, a poolside bar, and shopping on site. With a beachfront location, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body treatment, a body scrub, and hydrotherapy at El Cocay, the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Enjoy the gym, as well as activities like scuba diving, beach volleyball, and snorkeling. Guests can also expect to find a garden, a playground and dry cleaning/laundry services. Other perks at this resort include: - An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar - An outdoor tennis court, supervised childcare (surcharge), and an elevator - Beach umbrellas, motorized watercraft on site, and concierge services - A porter/bellhop, a 24-hour front desk, and a computer station Room features All 60 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and bathrobes. Extra amenities include: - Free infant beds and free extra beds - Bathrooms with tubs or showers and free toiletries - 32-inch TVs with cable channels - Balconies, coffee/tea makers, and ceiling fans ### All-inclusive details All-inclusive room rates at El Cid La Ceiba Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Room service during certain hours ## Similar properties ![Beach nearby, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/470000/460500/460430/d23a5696.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Princess Hotel & Dive Resort Zona Hotelera Norte - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 873 reviews CA $169 CA $232 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=460430&PinnedHotelID=460430&HadPinnedHotel=true®ionId=-1&adults=2) ![Upgrade to B Unique Adults Only](https://images.trvl-media.com/lodging/1000000/890000/889600/889505/53ab7715.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B Cozumel Zona Hotelera Norte - 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Spa - Kids pool 7.0 Good 1,286 reviews CA $195 CA $264 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=527214&PinnedHotelID=527214&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, 1 King Bed, Oceanfront](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/7791ca05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Cozumel Zona Hotelera Norte - Pool - All-inclusive - Spa - Pet friendly 8.6 Excellent 848 reviews CA $280 CA $350 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12420000/12410600/12410582/9e363d9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Royal Cozumel - All Inclusive Cozumel - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,002 reviews CA $408 CA $500 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=12410582&PinnedHotelID=12410582&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transportation - Wheelchair-accessible parking available ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar - A swim-up bar ### Restaurants on site - La Chopa Loca Restaurant - Trattoria Da Salvatore ### Things to do - Beach volleyball - Children's pool - Ecotours - Full-service spa - Gym - Outdoor pool - Outdoor tennis court - Personal motorized watercraft - Playground - Sauna - Scuba diving - Shopping - Snorkeling - TV in common areas ### Family friendly - Babysitting (surcharge) - Children's pool - Free rollaway/extra bed - In-room crib - Laundry facilities - Outdoor pool - Playground - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Computer station - Meeting room ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Hot tub - Hydrotherapy - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar in shower - Height-adjustable showerhead - Low-height electrical outlets in bathroom - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free crib - Free rollaway/extra bed - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Coffee/tea maker - Room service ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: USD 4 per accommodation, per night - Resort fee: USD 15 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Ceiba Beach El Cid Ceiba El Cid Ceiba Beach El Cid Ceiba Beach Cozumel El Cid Ceiba Beach Hotel El Cid Ceiba Beach Hotel Cozumel El Cid Cozumel El Cid La Ceiba Cozumel El Cid Ceiba Beach Resort Cozumel El Cid Ceiba Beach Resort El Cid La Ceiba Beach Resort El Cid La Ceiba Beach Cozumel El Cid La Ceiba Beach Resort Cozumel ## Frequently asked questions ### Does El Cid La Ceiba Beach have a pool? ### How much does it cost to stay at El Cid La Ceiba Beach? ### Is El Cid La Ceiba Beach pet-friendly? ### What time is check-in at El Cid La Ceiba Beach? ### What time is check-out at El Cid La Ceiba Beach? ### Are there all-inclusive benefits at El Cid La Ceiba Beach? ### Where is El Cid La Ceiba Beach located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Cid La Ceiba Beach Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 408 8 - Good 306 6 - Okay 164 4 - Poor 82 2 - Terrible 48 ## Reviews ### 10/10 Excellent #### Michael Anthony Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff and property are amazing. Manager Francisco is fantastic At making you feel like family. Bellboy Armando is very good at answering questions and helping you find everything you need to have a memorable vacation. We are so happy with your property we have already booked our next stay in 3 months. Happy New Year. ##### Michael Anthony Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Anthony Dec 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was cleaned perfectly, Roger, activities director was fun and kept things lively for all ages. The SCUBA shack was amazing. Juan Carlos was very helpful and friendly, Johnathan the Divemaster was vigilant and safe and knew the reefs inside and out. ##### Anthony Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Charles Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing. ![](https://a.travel-assets.com/ugc/hotel-reviews/9d500331-8f23-4532-bd97-31838873d861-1753991317661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aabf7fd2-889a-49f8-94dd-e221e96cadc7-1753991317251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/343b8b49-bfc5-49c7-9969-ee8ff60ff565-1753991317054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b5d398f8-e7d9-4de5-aa66-abfc317db1f0-1753991316709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Chinonso Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice place to be, especially with your family, the services are good and the staffs are very friendly and polite..I enjoyed the food as well. ##### Chinonso Stayed 5 nights in Aug 2024 ### 8/10 Good #### luis gibran Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good place ##### luis gibran Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Theresa Oct 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a really fun trip and this hotel was awesome. The rooms were very nice and the restaurant was excellent for lunch and breakfast. I would stay here again. ##### Theresa Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Carla Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Feels like home… We really enjoy staying at El Cid/La Ceiba in Cozumel. Have been staying there since 2001 almost every year. Staff is always friendly and helpful, food is great and the rooms are clean and very comfortable. We have stayed at a few other places throughout the years, but no one else makes us feel like we’re home when we bisit Cozumel. ##### Carla Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Timothy Dec 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have been staying here for years, love this place and the people. Nothing but good things to say about this place ##### Timothy Stayed 5 nights in Nov 2023 ### 8/10 Good #### Brandon Nov 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views and outdoor amenities are awesome. The room is rather bland and dated but still has great views. ##### Brandon Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Zachary Jun 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Best value in Cozumel, in house dive shop run by a true Gentleman. Great spot! ##### Zachary Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Miaoxian Jan 8, 2024 Liked: Cleanliness, staff & service Staff were kind, polite, and helpful. ##### Miaoxian Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Verified traveller Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing service, the staff was very attentive and accommodating. Also, they were well prepared for the hurricane. ##### Verified traveller Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### William Aug 17, 2024 Liked: Cleanliness, staff & service Basically its an old hotel on the water at a very fair price. The staff is great, the food is fine and drinks are not pricey. It's not the Hyatt but spend your money on other things! I will be staying there again in the fall. ##### William Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Claudia Apr 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent value for price. The rooms are clean and the amenities are nice. I really enjoyed the shows they had. The fire show was actually very impressive. ##### Claudia Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Carlyn Mar 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule. ##### Carlyn Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Londa Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solo Birthday Trip Everyone was so accommodating and amazing. It was my first international solo trip and also my birthday! The front desk sent a nice complimentary bottle of red wine to my room to say “happy birthday. The food was delicious and the views….absolutely breathtaking. I slept comfortably as my room was quite nice and comfortable. My stay was amazing and I definitely will make sure I return. ![](https://a.travel-assets.com/ugc/hotel-reviews/8D574E789496606DFC3AAD4BB6A36C76897EFB1D1708558741687.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48DA2E85BB11F34CF24275F06E10D5AF43FD15AD1708558743485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/835BCF5E89D2CCBF1B2D0FBB38763DBC1B9AAEDE1708558743965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/889A9DD153DE014F0C348DC3AC5F0735454B01F01708558744373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Londa Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Renata Sep 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good, I just wished they notified me before reserving that it wasn’t an all inclusive. (When you are booking it says “all inclusive”) but be aware is for an extra cost. ##### Renata Stayed 1 night in Sep 2023 ### 4/10 Poor #### Nadiia Jan 15, 2024 Liked: Cleanliness Disliked: Staff & service #### Cozumel is a great place, but not Cozumel is a buitiful place, but we were dissapointed from the hotel. The beach was not well-maintained, underwater different slabs and pieces of building materials. Directly opposite the hotel there is marine for 5 large liners. The hotel allows 1 internet access per person. When we asked extra acess code for the laptop- they give us the price $22 USD/day. Positive points: spacious room, great view, cleanliness of the room, breakfast buffet. ![](https://a.travel-assets.com/ugc/hotel-reviews/0630F21B67EFA46B88A8DC91729AC28C8FC621B51705295732175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nadiia Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Ryan Chak Hon Sep 4, 2023 Disliked: Cleanliness, amenities Room was filled with disinfectant smell for 2 days. Also everything is damp, have to crank up the AC to get the moisture out. And they have the guts to charge $12 for internet that is slower than my cellphone. They make you wear this stupid hand band during your stay meaning I have dive, sweat, telling everyone I am a tourist for the whole 5 days.Weird mattress with a hard crease on the middle. Cleanliness was good but the dinning table seems never been cleaned. Have to give them the thumbs up for the cold mini fridge, toaster, electric stove top, new microwave and basic cook and silverware. One time is too much. ##### Ryan Chak Hon Stayed 5 nights in Aug 2023 ### 4/10 Poor #### Kathleen J Mar 31, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I would NOT recommend this hotel. They cater to cruise ship people and not the people who are staying at resort. Once cruise ships leave, everything is closed in this area and no place to eat or seek entertainment unless you go downtown. Reception staff was not helpful, we complained about our beds having holes in the middle, only after multiple complaints one bed was fixed. They charged us an extra tax fee per night that went into play in 12/23\. We booked our hotel pkg in 10/23 prior to this extra fee. We were told we should have been given option to decline this fee and we were not given this choice and they refused to refund our money. We were not all inclusive so we paid everytime we ate or drank at the hotel. During check out they wanted to charge us again for what we had the first day when we were at pool because pool wait staff did not mark it as paid. We had to argue with them and have other wait staff confirm we paid each time we consumed something. Reception staff was not friendly or accommodating. Food was good at El Cid, the activities director was fun and engaged with guests staying at hotel. But I would not recommend this hotel ##### Kathleen J Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Tracie Dec 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and food. ##### Tracie Stayed 1 night in Nov 2025 ### 8/10 Good #### Calvin Leo Nov 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Food was okay. Dive shop wasn’t very helpful so I used another dive shop. ##### Calvin Leo Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Marajhin Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities That you can see all the ships so close by ##### Marajhin Stayed 2 nights in May 2025 ### 10/10 Excellent #### Amy Lynn Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this property, it was perfect for our family of four. ##### Amy Lynn Stayed 2 nights in Apr 2025 ### 8/10 Good #### Ben Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This property is next to the cruise ship port, perfect for business travelers visiting the ports. A bit out dated decor but really nice staff, clean, and restaurant has good food. Area doesn’t have much to do since it’s not located on a real beach front area or the main town of Cozumel. It works for a quick trip and/or Business trip ##### Ben Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Dreams Puerto Morelos Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Hyatt-Ziva-Riviera-Maya-All-Inclusive.h66929913.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Bahia Principe Grand Tulum - 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