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El Cid La Ceiba Beach

Photo gallery for El Cid La Ceiba Beach

Featured Image
On the beach, beach umbrellas, beach towels, beach massages
On the beach, beach umbrellas, beach towels, beach massages
On the beach, beach umbrellas, beach towels, beach massages
Outdoor pool, pool umbrellas

Overview of El Cid La Ceiba Beach

El Cid La Ceiba Beach

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600

Explore the area

  • Popular LocationCha'an Ka'an Observatory of Cozumel8 min walk
  • Popular LocationPlaya Caletita11 min walk
  • Popular LocationStingray Beach17 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)7 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, El Cid La Ceiba Beach is on the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are popular area attractions. Traveling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park. Looking to get your feet wet? Kayaking, parasailing and windsurfing adventures can be found near the property.

What's nearby

  • Cha'an Ka'an Observatory of Cozumel - 8 min walk
  • Playa Caletita - 11 min walk
  • Stingray Beach - 17 min walk
  • Palacio Municipal - 3 min drive
  • Plaza Punta Langosta - 4 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • La Chopa Loca Restaurant — 1 min walk
  • Trattoria Da Salvatore — 1 min walk
  • La Cocina De Silvia — 3 min drive
  • Rolandi's — 3 min drive
  • Starbucks — 4 min drive

About this property

El Cid La Ceiba Beach

Beachfront resort with relaxing spa services
Catch some rays at the beach or spend the day relaxing at El Cid La Ceiba Beach's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 60 rooms feature thoughtful touches like pillow menus and bathrobes, plus balconies and TVs with cable channels. Other amenities available to guests include room service, premium bedding, and coffee makers.
El Cid La Ceiba Beach offers 60 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, El Cocay. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 200 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (from 1 to 18 years old)
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 332 out of 871 reviews
5 - Excellent 38%
Rating 4 - Good. 297 out of 871 reviews
4 - Good 34%
Rating 3 - Okay. 147 out of 871 reviews
3 - Okay 17%
Rating 2 - Poor. 66 out of 871 reviews
2 - Poor 8%
Rating 1 - Terrible. 29 out of 871 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My trip started with me arriving early to the hotel at 2pm for check in at the 3pm, which no problem, I went to the hotel bar and had some drinks to start my vacation. I then went to check in at 3:30 and was told my room was not ready. So I didn't get into the room until 4pm. Throughout my stay the only 2 elevators did not work. I was on the 12th floor, so I got some exercise. There was no wifi, not even to purchase, so that was frustrating as my phone didn't work well. Cabs were always available, so that made leaving the hotel to explore easy. I only ate 1 meal at the hotel, so I can't really comment on the quality of food. They did have a boat dock that made meeting with my dive company very easy. The beach area looked clean. The pool had tons of dead flies in it. Maybe not easy to maintain. Also getting the COVID test was easy to schedule and process.
Stayed 4 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No water in my room by room service
Stayed 13 nights in Oct 2021

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location of this hotel is great (awesome beach front amenities) but the condition of the hotel is marginal. One of the two elevators quite working completely (trapped 2 people inside) and the second elevator was questionable (door kept jamming), which was a bit un-nerving. Perhaps plan on getting your steps going up and down the stairs ! This is not a modern resort but the location on the beach is pretty cool and the snorkeling is fabulous. You might wake up to cruise ships docked right outside your window !
Stayed 2 nights in Oct 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beware!!! There is no free Wi-Fi! Even though it is advertised. It’s $12 per day per device. It’s only available to all inclusive customers and the all inclusive even has levels. It shows nice Palapas with chairs on the beach but those are reserved for “special millionaire club customers“ it may seem cheap and affordable on the surface but they nickel and dime you to death. We brought our complaint to a manager named Francisco who clearly has no customer service skills at all. We have stayed at Melia in the past it was a much much better experience.
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and did everything to accommodate my needs this resort is a little over than others but I would highly recommend this place for your stay..
Stayed 3 nights in Sep 2021