Cow Key Vacation Packages

It was great for beach access. Nothing in our room worked. Coffee pot was broke. Stove was broke. We had to switch on and off the breakers to use it. Toilet would tflush half the time.

Be aware that there is $65.00 daily resort fee, plus 18% gratuity on anything you order. Nice pools, private beach, very clean and beautiful resort. Our room was clean and super spacious (4 balconies) super comfortable beds. Customer service wasn’t the best. It was difficult to communicate with front desk as they would pick up and quickly hang up the phone. Bar tender at the tiki beach bar was rude and unwelcoming, drinks were expensive and horribly made. There is no lost and found, my son if you loose something you need to fill out a request online on their web site and takes 2 days for them to review it. Most of the guest that stay here do not live at the FL keys and are not coming back here just to recover a pair of sandals. Front desk staff refuses to check in their lost and found. Overall this is a very nice resort but it would be even better if they had friendlier staff working here.

We had a good stay here!

Need towel racks and soap holder in shower. Not enough towels - Had to keep asking for towels to accommodate guests - No towels given for pool or beach so had to walk back to room wet. They closed too early - it is apparent that the hotel do not have enough staff at hotel to accommodate guests. However, the rooms are big with lovely views.