Ratings based on 1,247 Verified Reviews

3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Clarksville TN

Posted 17-Oct-2017
Bathroom had curly hairs in the sink and the floor. The handicap seat had specks of dirt all over it. The shower head pointed straight out and not down so we had to pull the shower nozzle off to spray while showering. The bed was clean so that was our saving grace.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2017
Staff were friendly and helpful location is good. Would stay here again
2 out of 5
by A verified traveller

Very disappointing

Posted 6-Oct-2017
Very noisy, lots of noise from I-71. no counter space in bathroom. Just overall run down and dated.
3 out of 5
Recommended
for Everyone
by A verified traveller from St Charles, MO

Beds were very comfortable.

Posted 3-Oct-2017
Breakfast was just so-so. No eggs or meats. Had trouble getting the room door open because it was dragging on the frame.
3 out of 5
by A verified traveller from Ky

Shower didn't work

Posted 28-Sep-2017
Pros: It was clean.
Cons: Check facilities during inspections to avoid.
Location: Easy to get to shopping and food! I will give it that!
Noticed at 11pm that the shower didn't work. Didn't wanna change rooms or have someone coming in to look at that late, so I suggested maybe some type of comp. Didn't happen.
3 out of 5
by A verified traveller

Outdated hotel. Just seemed dull.

Posted 25-Sep-2017
Pros: Convenience to the expressway. Staff was pleasant.
Cons: Needs updating
Hotel easy to get to but not a lot of curb appeal. Room was a handicapped accessible room that was all that was available, or at least for Expedia customers. Bath area was less than appealling. Room was a little dark and the furniture well used.
2 out of 5
by A verified traveller from Columbus, OH

Posted 23-Sep-2017
The room was hot, the air conditioner knob was broken so you couldn't adjust it, sheets were stained so had to go down and request new sheets. Over all, I wasn't very satisfied with our stay at all!
4 out of 5
Recommended
for Everyone
by A verified traveller from Caledon, ON

Great staff

Posted 21-Sep-2017
Pros: Bed was great. Super helpful staff.
Cons: Make sure non-smoking rooms are in fact free from any smoke smell. People with asthma depend on this.
Location: Close to restaurants. Pool outside seemed nice but I had no time to find out for myself. Good stop for a night or two.
The manager was fantastic and most helpful and handled my 'complaint' in a most excellent manner. Although my room was classified as non-smoking it smelled very smoky upon arrival. He was able to give me another room immediately that was fine. He suggested spraying room freshener first but when I told him I was scent sensitive he found an alternative solution.
4 out of 5
Recommended
for Everyone
by A verified traveller from Florence, Ky

Posted 21-Sep-2017
The room was comfortable as well as the bed. The breakfast was good. There's only 1 complaint. I was bitten 5x while asleep by spiders or something else. I'm hoping it was spiders. Room 143 needs to be cleaned thoroughly around the bed & behind furniture to eliminate the biting bug problem. The management might also consider getting flaps for the bottom of the doors of the room so the bugs cannot enter the room. There was a big gap on the bottom of the door. Other than that we were pleased with the room.
4 out of 5
Recommended
for Everyone
by A verified traveller from KY

Good hotel for the $

Posted 20-Sep-2017
Pros: Everything was clean!!
Cons: Could use a little maintenance work on the outside. The room numbering sequence is very strange.
Location: Shopping and eating.
Stayed there for the All A Volleyball Championship.