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Reviews of Days Inn by Wyndham Florence Cincinnati Area

2 out of 5
Days Inn by Wyndham Florence Cincinnati Area
50 Cavalier Blvd, Florence, KY

Reviews

6.8
Rating 10 - Excellent. 228 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 222 out of 1002 reviews" "
Rating 4 - Poor. 145 out of 1002 reviews" "
Rating 2 - Terrible. 119 out of 1002 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Gladys

Stayed 2 nights in Mar 2024

6/10 Okay

Frederick

Business traveller
Liked: Cleanliness
After staying here at least six times in the last year. I get here tonight to find out that they no longer have coffee in the rooms. Doesn’t it seem logical that the price should come down for this inconvenience.
Stayed 1 night in Mar 2024

10/10 Excellent

Didier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Feb 2024
Response from M on Mar 13, 2024
Dear Ddier,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 Poor

Rob

Disliked: Property conditions & facilities
Noisy entrance/exit beside room. Had to stuff towels into door gaps to slow down cold air
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Rob,We appreciate you taking the time to share your review with us. We assure you that we are indeed taking gradual steps to upgrade our property and enhance our hotel rooms to improve our quality of services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

2/10 Terrible

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were roaches and the room needs repair baddly and nosey from the door slaming close going to second floor
Stayed 6 nights in Feb 2024
Response from M on Feb 29, 2024
Dear Gary,We sincerely apologize for the experience you've had. This is unacceptable and does not meet our standards of cleanliness and comfort. Your feedback is extremely important to us, and we take reports of pests very seriously. We have addressed your concerns directly with the housekeeping staff to ensure the hotel maintains its standards and all the necessary course corrections are made at the earliest.Sincerely,Management Team

10/10 Excellent

Gamini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay, quiet. Needs improvement on their breakfast menu
Stayed 3 nights in Feb 2024
Response from M on Feb 29, 2024
Dear Gamini,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 Excellent

Luxe Property

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Luxe,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Quiet, Quaint, & Comfy as Always! The people who run this hotel have done a wonderful job cleaning it up and making it a really nice place to stay! Especially for the price! Can’t beat it! 5 stars once again! Thank you! See you again soon!
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Vanessa,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Kathy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Angelica,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

8/10 Good

Brianna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Brianna,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

6/10 Okay

Betty R.

Travelled with group
Liked: Staff & service
Cleanliness in bathroom could have been better
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Betty,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Staff on Jan 29, 2024
Thank you for your great review. We are glad you enjoyed your stay with us.

6/10 Okay

Brad

Liked: Cleanliness, staff & service
Hair dryer busted and was missing the stopper for the tub
Stayed 2 nights in Jan 2024
Response from STAFF on Jan 29, 2024
Thank you for taking the time to review your stay. We will give the feedback to the appropriate team member to ensure this is fixed for future stays.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay for work and affordable and clean - nice staff
Stayed 1 night in Jan 2024
Response from STAFF on Jan 29, 2024
Thank you for the great feedback. We are thrilled you found the staff to be nice and the property to be clean and affordable.

10/10 Excellent

Dailyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and polite customer service.
Stayed 1 night in Jan 2024
Response from STAFF on Jan 29, 2024
Thank you for the awesome review! Please visit us again in the future.

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay.
Stayed 1 night in Jan 2024
Response from STAFF on Jan 29, 2024
Thank you for taking the time to review your stay with us. We are glad you had a very pleasant stay.

2/10 Terrible

Meghan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a rash on my face staying in this nasty ass hotle for less then 10 hours
Stayed 1 night in Jan 2024
Response from Staff on Jan 20, 2024
We apologize you were unhappy with your stay.

10/10 Excellent

Kathy

Stayed 1 night in Jan 2024
Response from STAFF on Jan 29, 2024
Thank you for the perfect rating! We are thankful you enjoyed your stay with us. Please visit us again when in Florence!

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service
This could be a real nice place. Unfortunately the heat in my room did not work properly.
Stayed 1 night in Jan 2024
Response from Staff on Jan 20, 2024
Thank you for the positive feedback and 5 out of 5 rating. We hope you visit us again in the future.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! You really can’t beat it for the price! The staff is always friendly! The beds and pillows are heavenly!
Stayed 1 night in Jan 2024
Response from Staff on Jan 20, 2024
Thank you for the awesome feedback! We look forward to your next stay with us!

10/10 Excellent

Lee

Business traveller
Stayed 2 nights in Dec 2023
Response from Staff on Jan 20, 2024
Thank you for the awesome rating!

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Staff on Jan 20, 2024
Thank you for the 5 out of 5 rating!

8/10 Good

Tiffany, Frankfort

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is close to the interstate and great if you need a bed or a quick stop. The property is clean but dated. Check in is easy and staff is friendly enough. There are restarted around which is convenient. If this area is your destination I would pick something nicer, but if it's a stop off it is priced well and has a comfy bed.
Stayed 1 night in Dec 2023
Response from Staff on Jan 20, 2024
Thank you for taking the time to review your stay. We are glad that you found the hotel to be clean and comfortable. We do hope you visit us again in the future to see our updated rooms!

2/10 Terrible

Cindy

Travelled with partner
Disliked: Amenities
We had a flight and asked for a wake -up call. We were ASSURED! NOTHING. We rescheduled our flight - BUT - BAD!!!!
Stayed 1 night in Dec 2023
Response from STAFF on Jan 29, 2024
We are sorry to hear you did not receive your wake up call while staying with us. We apologize for the inconvenience and are looking into how this happened.

4/10 Poor

Erica

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from STAFF on Jan 29, 2024
Thank you for taking the time to review your stay. We apologize we did not meet your expectations.

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness
Stayed for 2 nights, vreafast was as advertised. Heating was poor, water pressure poor, shower drain was clogged badly...... And bed bugs. Initially tried giving me a single bed room when i checked in only to gie me proper rooming when i realized what happened the man got aggrivated at me because i made him give me the room i already booked as well as waiting for my deposit to come back still.
Stayed 1 night in Dec 2023
Response from STAFF on Jan 29, 2024
Thank you for taking the time to review your stay. We will share your feedback with our team to find ways to improve for future stays.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
No frills, clean and easy to access.
Stayed 2 nights in Dec 2023
Response from STAFF on Jan 29, 2024
Thank you for taking the time to review your stay. We are glad you found the hotel clean and easy to access.

8/10 Good

Gulshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near to main areas with restaurants in walkable distances. No gym, breakfast mostly snacks. Budget hotel
Stayed 1 night in Dec 2023
Response from STAFF on Jan 29, 2024
Thank you for taking the time to review your stay with us. Feedback such as yours will help us improve for future stays.

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Nikita.P on Dec 12, 2023
Thank you for staying with us!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nikita p on Dec 12, 2023
Thank you for stayed with us!

8/10 Good

Brendan

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from STAFF on Jan 29, 2024
Thank you for taking the time to review your stay. We strive to always be a 10 and hope you give us an opportunity to serve you again in the future.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. It’s my go-to when I need some quiet “me-time.”
Stayed 1 night in Nov 2023

10/10 Excellent

KRISHNA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
The hotel needs new windows. We heard every single car going down the expressway. The staff was friendly. The room was clean.
Stayed 2 nights in Nov 2023

6/10 Okay

Ezekiel

Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023

6/10 Okay

vbincent

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to hotel. It’s ran by very nice people who are very accommodating & the housekeeper is SO sweet! Beds and pillows are SO comfy!
Stayed 1 night in Oct 2023

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice! Room was clean!
Stayed 1 night in Oct 2023

6/10 Okay

Vivian Yvonne

Liked: Staff & service, property conditions & facilities
Good customer service
Stayed 3 nights in Oct 2023

6/10 Okay

james

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Mauricio

Stayed 1 night in Oct 2023

8/10 Good

Matthew Richard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

paul

Travelled with partner
rate hotel 6 out of 10 .......clean enough for qick stay......breakfast was very limited
Stayed 1 night in Oct 2023

10/10 Excellent

Ervin Jr.

Travelled with partner
Liked: Amenities
Quick and friendly
Stayed 1 night in Oct 2023

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed for a week. Everyday we were woke up at 930-10am by housekeeping banging on my door. I finally went to front desk got a DND sign for door I did see bugs there as well. The sink couldnt be used and would back up as soon as u turned water on. Hwy very noisy too.
Stayed 6 nights in Sep 2023

2/10 Terrible

Fionnah

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The water and soap caused several rashes across our bodies and the bedding and room was still dirty when we Checked in. The room itself was still dirty as well and when bringing these things to their attention they did nothing to rectify the situation or offer to take anything off the price.
Stayed 1 night in Oct 2023

10/10 Excellent

Ethel Murphy Murphy, Seagoville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all that we needed and more. Price was great. Easy access to the places we wanted to visit.
Stayed 4 nights in Oct 2023