Front of property

Reviews of Bayview Hotel

2.5 out of 5
Bayview Hotel
2200 Cliffe Avenue, Courtenay, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 688 out of 1000 reviews" "
Rating 8 - Good. 252 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sierra on Apr 14, 2024
Good morning,Thank you for the excellent review! We are happy to hear that our services met your expectations. We will be looking forward to welcoming you back to our hotel in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sydnee on Apr 13, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff when we arrived after 2 AM to check in. Great housekeeping and breakfast room staff with fun breakfast items.
Stayed 3 nights in Mar 2024
Response from sydnee on Apr 12, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Warm regards, Owen on Apr 11, 2024
Thank you so much for giving us a great review! Im glad we were able to make your stay with us a memorable one and look forward to any future bookings!

8/10 Good

Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Street noise and hallway noise was more than we expected
Stayed 1 night in Apr 2024
Response from sydnee on Apr 6, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ocean view.
Stayed 1 night in Apr 2024
Response from Abhi on Apr 4, 2024
Thank you for your review. We hope you enjoyed your stay. We are looking forward to welcoming you back. Best regards,Abhi

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Quiet and comfortable
Stayed 1 night in Apr 2024
Response from Warm regards, Owen on Apr 4, 2024
Thank you so much for the review! We are so glad you had a great stay with us and hope you able to enjoy your visit! We hope to see you again in the future!

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great family friendly property, the pool ans slide are great.
Stayed 2 nights in Mar 2024
Response from Warm regards, Owen on Apr 4, 2024
Thank you for such a wonderful review! We do take pride in making our Bayview Hotel a warm place to stay and the pool and slide make for an amazing family activity! We hope you will book at our hotel in the future and we look forward to the next visit!

10/10 Excellent

Eric, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Warm regards, Owen on Apr 5, 2024
Thank you so much for giving our Bayview Hotel such a wonderful score! We are really happy to know you enjoyed your stay with us and look forward to any future reservations!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Warm regards, Owen on Apr 4, 2024
Thank you for staying with us and giving us a great review! We hope you will book with us again in the future and look forward to the next visit!!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Warm regards, Owen on Apr 4, 2024
Thank you and we are so happy you enjoyed your stay at our Bayview Hotel! We hope you book with us again in the future!

10/10 Excellent

CORRIE

.
Stayed 1 night in Mar 2024
Response from Gabriel on Mar 29, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Room was very clean and beds were comfortable. Definitely stay again.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 27, 2024
Thanks for taking the time to leave such a nice review. Hope to see you again someday.regards,

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
In a world where it’s rare to get good service, the staff here were amazing! Great spot, nice place, kids loved the pool! Will stay again if we make it back to the area.
Stayed 1 night in Mar 2024
Response from Tammy on Mar 27, 2024
We love your positive feedback! Thank you for the kind review of our staff. It is good to know our guests enjoyed their stay!

10/10 Excellent

Laurie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the pool, hot tub and water slide as we are travelling with our grandson. The staff was helpful and informative. Appreciate the extra towels in the bathroom with 3 of us sharing a room.
Stayed 1 night in Mar 2024
Response from Sydnee on Mar 26, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

corey

Liked: Cleanliness
Place was perfect for our needs
Stayed 1 night in Mar 2024
Response from Jordan on Mar 21, 2024
Thanks for the Great rating Corey! Glad you enjoyed your stay, and we would love to host you again someday.

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service
The hot tub was a little dirty
Stayed 1 night in Mar 2024
Response from Sydnee on Mar 19, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Yun Phing, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, smooth check-in & good breakfast. Just bad timing that we were there when the entire hockey team was there too. The pool got too busy, rowdy & dirty. There’s no one to mind the slide, so got a bit dangerous for little ones to be to able get off in time for the next big kid coming right after in great speed.
Stayed 2 nights in Mar 2024
Response from Tammy on Mar 18, 2024
We appreciate the positive feedback for our check-in process and breakfast! However, we deeply apologize for the hockey team disturbing your pool experience.

10/10 Excellent

Cristina Suzann

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tammy on Mar 18, 2024
Thank you for the review! We appreciate knowing how our guest's stay was.

8/10 Good

Andrejs, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel.
Stayed 3 nights in Mar 2024
Response from Jordan on Mar 18, 2024
Thank you for leaving us a good review.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The parking in the back was very convenient, staff were very friendly, the rooms were very clean, excellent on clean!!!
Stayed 2 nights in Mar 2024
Response from Jordan on Mar 18, 2024
Thanks for the excellent review Lisa! We appreciate you taking the time to do so, and we hope to host you again.

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th floor internet speed was too slow to do anything other than email in spite of added D-link in room to increase signal strength. Hot tub should be hotter nice facility, good parking, good location
Stayed 1 night in Mar 2024
Response from Sydnee on Mar 15, 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping and management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Katherine

Stayed 1 night in Mar 2024
Response from Jordan on Mar 13, 2024
Thanks for the great rating. We are grateful for your business.

10/10 Excellent

Nathen

Business traveller
Liked: Staff & service, property conditions & facilities
All great.
Stayed 1 night in Mar 2024
Response from Sydnee on Mar 8, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Angie

Travelled with family and small children
Liked: Amenities
This was our second stay at this hotel. Very simple stay, clean rooms, great little pool and waterslide for kids. Continental breakfast in the morning had everything we needed. Definitely will continue to stay here.
Stayed 1 night in Mar 2024
Response from Alice Pifer on Mar 7, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff
Stayed 1 night in Mar 2024
Response from Warm regards, Owen on Mar 6, 2024
Thank you so much for the review! It was great to see you all again and thank you again for choosing our hotel for your stay! We look forward to having you again!

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, super helpful and friendly staff. Room was great too! Thank you!
Stayed 1 night in Feb 2024
Response from Warm regards, Owen on Mar 4, 2024
Thank you so much for the beautiful review! We appreciate your positive feedback about our Bayview Hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!

10/10 Excellent

TAMARA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly staff!
Stayed 1 night in Feb 2024
Response from Warm regards, Owen on Feb 29, 2024
Thank you Tamara for such a kind review! We do take pride in our friendly staff as it feels a lot warmer when everyone is genuinely smiling! We do hope you stay with us in the future so we can welcome you back! If you need anything please don't hesitate to call!

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always!
Stayed 1 night in Feb 2024
Response from Warm regards, Owen on Feb 29, 2024
Thank you David for your positive comments! I am so glad to hear that you enjoyed your stay with us and we always enjoy having you stay at our hotel!We truly look forward to your next stay and thank you so much for choosing to stay with us! Call us if there is anything we can help you with!

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, friendly check in
Stayed 1 night in Feb 2024
Response from Warm regards, Owen on Feb 25, 2024
Dear Fran, I appreciate your positive feedback about Bayview Hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice staff! Building is looking a little tired but still a great place at stay. Clean rooms.
Stayed 1 night in Feb 2024
Response from Warm regards, Owen on Feb 25, 2024
Dear Jillian, Thank you for your review and for choosing Bayview Hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest at the Bayview Hotel.

8/10 Good

Darin J

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to turn left into the highway can be dangerous
Stayed 1 night in Feb 2024
Response from Warm regards, Owen on Feb 25, 2024
Thank you for the review Darin! Unfortunately, with us being located on the road connecting to the highway there are some times when the traffic seems to be never ending. We do hope to see you again in the future and once again thank you for staying at our Bayview Hotel!

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Warm regards, Owen on Feb 25, 2024
Thank you for your review and for choosing our Bayview Hotel Carol!. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest at the Bayview Hotel.

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Nice clean room, friendly staff. Breakfast was a disaster, noting available and too busy.
Stayed 1 night in Feb 2024
Response from Jordan on Feb 19, 2024
Thanks for leaving us a kind word James. We apologize for your experience with the breakfast, it can get really busy sometimes when the hotel is sold out. Hopefully on your next stay we can improve your experience.Regards,

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay - wonderful staff and quiet room.
Stayed 1 night in Feb 2024
Response from JMatkin on Feb 15, 2024
Thank you for taking the time to review your recent stay. We appreciate your kind words and look forward to your return!

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, friendly and accommodating. Breakfast was included. Room was clean and comfortable. Backs on to a walking path. Pet friendly. Room rate was fair. All green lights.
Stayed 1 night in Feb 2024
Response from Tammy on Feb 13, 2024
We appreciate your lovely review! Thank you for choosing the Bayview Hotel! Best regards, and have a wonderful day,

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Jordan on Feb 12, 2024
Thanks for leaving such a good rating for us. See you on your next stay!regards,

8/10 Good

Barbra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family friendly hotel with a pretty decent breakfast buffet included.
Stayed 1 night in Feb 2024
Response from Jordan on Feb 12, 2024
Thanks for your review! Glad you enjoyed your stay, and we look forward to hosting you again,regards,

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sydnee on Feb 12, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

rdonadiet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property is one of the best I have received while travelling. We were travelling for a sports event with teenage athletes and the staff was super accommodating and responsive to our needs. They even helped with charging my EV at the hotel (charging stations are being installed in 2 weeks). Breakfast included all basics including cereals, breads, eggs, hash browns and sausages (or other meat), pancakes etc. Location is central with food and coffee joints nearby or within walking distance. Would stay here again!
Stayed 2 nights in Feb 2024
Response from Sydnee on Feb 5, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights with 2 kids (10,14) in early January. Great place to stay, superb convenient location, easy 30 minute drive to Mt Washington. The complimentary breakfast was nice! Great options, impressive compared to the usual basics at more affordable hotels. The pool was a hit, but no lifeguards or staff monitoring so it got pretty rowdy at times. Slide is always a favourite. We stayed in a king bed executive suite and it was perfect for the 4 of us. The kids slept on the pull out couch while we had the room for separation. The room was clean and nicely stocked. We especially loved the bath and bodywork’s hand cream and shampoo/conditioner. Will stay again!
Stayed 2 nights in Jan 2024
Response from Shawna on Feb 4, 2024
Dear Emily, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with!Warm regards!

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
great spot, easy check in and check out
Stayed 1 night in Jan 2024
Response from sydnee on Jan 30, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good free breakfast. Popeyes is right next door
Stayed 1 night in Jan 2024
Response from Warm regards, Owen on Jan 29, 2024
Good evening Michael,Thank you so much for the review and we are glad you enjoyed the breakfast! It is very nice and convenient to have Popeye's next to us, hopefully we can have the pleasure of having you book with us in the future!

10/10 Excellent

Anick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tammy on Jan 30, 2024
Thank you for the positive feedback! We appreciate your rating very much.

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2024
Response from Warm regards, Owen on Mar 21, 2024
Thank you for your review and for choosing to stay at our Bayview Hotel! I'm happy that you enjoyed your stay and I'm looking forward to having you stay at our hotel again!!

10/10 Excellent

Debra, Victoria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and cleanliness
Stayed 1 night in Jan 2024
Response from sydnee on Jan 28, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from sydnee on Feb 2, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and pillows.
Stayed 4 nights in Jan 2024
Response from sydnee on Jan 26, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
stay was wonderful, however, post booking got notice that the pool was unavailable due to maintenance. As we had children in our party, the pool was a factor in choosing the hotel. It would have been beneficial if, when booking, a flag that the pool as unavailable during our dates.
Stayed 4 nights in Jan 2024
Response from Warm regards, Owen on Jan 24, 2024
Dear Peter, We appreciate your positive feedback about Bayview Hotel. We do take pride in catering to our guests' needs the best way we can.Having the pool and slide close for any period of time is a difficult decision as many families look forward to it and we apologize for the inconvenience! If you're travelling to our area again soon, don't hesitate to call us!

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was a great addition. I wish the pool was open during my stay, but I knew this in advance
Stayed 1 night in Jan 2024
Response from JMatkin on Jan 25, 2024
Thank you for your review of your recent experience. We are delighted to hear that you enjoyed breakfast and we hope to have you back when the pool has reopened. We know that the pool and water slide are big part of why our valued guests choose our hotel and I sincerely apologize for the impact that the closure had on your recent stay.