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Crowne Plaza Costa Mesa Orange County, an IHG Hotel – Avis

3.5 out of 5
Crowne Plaza Costa Mesa Orange County, an IHG Hotel
3131 Bristol Street, Costa Mesa, CA

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 593 avis sur 1008." "
Note de 8 – Bien, d’après 239 avis sur 1008." "
Note de 6 – Acceptable, d’après 85 avis sur 1008." "
Note de 4 – Médiocre, d’après 33 avis sur 1008." "
Note de 2 – Terrible, d’après 58 avis sur 1008." "

8,8/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,6/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Mandy

Points forts : Service et personnel
There was plenty of exits but you could get out and not get back in except through the main entrance which was super inconvenient! Also parking is not free for a paying guest
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Michael Ray

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay when you’re doing a quick trip in Orange County.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Lindsey

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed our stay in very convenient location and the front desk staff stood out for their excellent customer service! Would stay again
Séjour de 1 nuit en mai 2024
aps a répondu le 26 mai 2024
We would like to thank you for staying at the Crowne Plaza Costa Mesa. We are glad that you have enjoyed your stay and we appreciate the high rating review you have given us. We look forward to yur next visit!Take Care!

10/10 – Excellent

Meredith

Points forts : Propreté
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Carlos Antonio

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hospitality was wonderful and easy check in process. Location is perfect and close by around restaurants, bars, and other stores! Highly recommend!
Séjour de 1 nuit en mai 2024
aps a répondu le 24 mai 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we appreciate you staying with us and giving us a high rating review. We look forward to your next visit!Thank you!

10/10 – Excellent

Chi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
aps a répondu le 21 mai 2024
Thank you for staying at the Crowne Plaza Costa Mesa. We hope you enjoyed your stay and we appreciate the high rating review you have given us. Please visit us again soon!

10/10 – Excellent

Lindsey

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff were so nice and accommodating, great service! And in very convenient area near South Coast, great dining options, and the freeway. Would stay again if in area.
Séjour de 1 nuit en mai 2024
Lily a répondu le 18 mai 2024
We are very glad you enjoyed your stay here at the Crowne Plaza hotel. We will let our staff know of your kind review. We look forward to seeing you very soon!

10/10 – Excellent

Margarita

Voyage de couple
Points forts : Commodités
Muy buen servicio cuarto limpo
Séjour de 1 nuit en mai 2024
aps a répondu le 16 mai 2024
Thank you for staying at the Crowne Plaza Costa Mesa! We appreciate the high rating review and we look forward to your next visit!Take Care!

10/10 – Excellent

Yvonne

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property is pleasing to the eyes and the staff is outstanding.
Séjour de 4 nuits en mai 2024
aps a répondu le 13 mai 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we would like to thank you for staying with us and we are glad that you enjoyed your stay. We appreciate the high rating review and we look forward to welcoming you back at our property!Take Care!

6/10 – Acceptable

Jessica

Voyage de couple
Points faibles : État et installations de l’hébergement
Last minute hotel for a night to relax and enjoy jacuzzi… Jacuzzi was dirty and the bubbles were not working.. Pool isn’t heated - wasn’t expecting it to be but would be a nice alternative if the jacuzzi wasn’t working. Decided to go to the bar limited options on drinks and was closing soon… Really just paid for the bed to sleep extra amenities were very limited.
Séjour de 1 nuit en mai 2024
aps a répondu le 9 mai 2024
We apologized that we did not meet your expectations during your stay. It is not indicative of our hotel. We appreciate you for staying at our property and we hope you can give us a chance and rest assured, we will notify the specific department to correct any issues that has occurred,Thank you!

2/10 – Terrible

Richard

Points forts : Service et personnel
Points faibles : Commodités
The biggest disappointment, which I apparently missed, was the fact that parking ( uncovered ) per night was extra and dining per meal was extra. The bed was very comfortable and the room was clean. But, we will NOT be staying there again when there are so many other options.
Séjour de 2 nuits en mai 2024
aps a répondu le 9 mai 2024
We appreciate you for staying at the Crowne Plaza Costa Mesa. We are glad that you find our beds comfortable and the room to be clean. All the hotels in the vicinity do charge for parking and we are one that has the lowest rate per night. Thank you!

10/10 – Excellent

Shondra

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful Staff
Séjour de 4 nuits en mai 2024
aps a répondu le 6 mai 2024
We appreciate you staying at the Crowne Plaza Costa Mesa. We really hope you had a wonderful time and we look forward to your next visit!Take Care!

10/10 – Excellent

christine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
aps a répondu le 6 mai 2024
We appreciate you staying at the Crowne Plaza Costa Mesa. We really hope you had a wonderful time and we look forward to your next visit!Take Care!

8/10 – Bien

Sachin

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Good location.
Séjour de 4 nuits en avril 2024
aps a répondu le 2 mai 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we would like to thank you for staying with us and we are glad that you have enjoyed your stay.Take Care!

10/10 – Excellent

octavio

Voyage de couple
Points forts : Commodités
The area was safe and convenient
Séjour de 3 nuits en avril 2024
aps a répondu le 5 mai 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we appreciate you staying with us and we look forward to your next visit!Thank you!

8/10 – Bien

Frances

Séjour de 3 nuits en avril 2024
aps a répondu le 19 mai 2024
We appreciate you staying at the Crowne Plaza Costa Mesa. We hope your enjoyed your stay and we hope you can viusit us again real soon!Thank you!

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
aps a répondu le 28 avr. 2024
We appreciate you staying at the Crowne Plaza Costa Mesa. We look forward to welcoming you back to our property soon.Take Care!

10/10 – Excellent

Rudolph

Séjour de 1 nuit en avril 2024
aps a répondu le 16 mai 2024
Thank you for staying at the Crowne Plaza Costa Mesa! We appreciate the high rating review and we look forward to your next visit!Take Care!

6/10 – Acceptable

Se

Points faibles : Service et personnel
Cleanliness and quiet place, but they charged me twice for one night stay on 4-17-24 for $321.39 and $251.39 again. don't stay in this place.
Séjour de 1 nuit en avril 2024
APS a répondu le 24 avr. 2024
Thank you staying at the Crowne Plaza Costa Mesa. We regret that you had some payment issue during your stay. Please feel free to contact us directly if we can be of any assistance or bring light regarding your payment issue.

10/10 – Excellent

Cliff

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A decent hotel, but a bit tired. Can definitely do with a refresh. Got a swimming pool and spa, but no children pool, which prevents me from enjoying the pool properly (have to make sure the little ones don't drown!). Very near to the South Coast Plaza Asian food hall, very handy, and access to the freeways.
Séjour de 3 nuits en avril 2024
aps a répondu le 23 avr. 2024
Thank you staying at the Croiwne Plaza Costa Mesa. We are glad to know that you enjoyed your stay and we appreciate the high rating review. We look forward to welcoming you back at our property!Take Care!

8/10 – Bien

Julia

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property is well located. Ample parking is available; however, no obvious EV charging stations. The food at the hotel restaurant was mediocre, but the draft beer was excellent.
Séjour de 2 nuits en avril 2024
aps a répondu le 23 avr. 2024
Thank you staying at the Croiwne Plaza Costa Mesa. We are glad to know that you enjoyed your stay and we appreciate the high rating review. We look forward to welcoming you back at our property!Take Care!

10/10 – Excellent

Beatriz

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Alexander at front desk was awesome! Great Customer Service
Séjour de 1 nuit en avril 2024
aps a répondu le 23 avr. 2024
Thank you staying at the Croiwne Plaza Costa Mesa. We are glad to know that you enjoyed your stay and we appreciate the high rating review. We look forward to welcoming you back at our property!Take Care!

2/10 – Terrible

Gail

Voyage d’affaires
Check- in was extremely slow and staff member lacks appropriate and proper hospitality required by a large and well known chain. It truly was a shame.
Séjour de 1 nuit en avril 2024
aps a répondu le 18 avr. 2024
We apologize that we did not meet your standards during your check in process. Rest assured, we will inform the Front Desk Department so we may resolve this issue and do better in the future. Thank you!

10/10 – Excellent

Allen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
it was quiet
Séjour de 1 nuit en avril 2024
aps a répondu le 17 avr. 2024
Thank you for staying at the Crowne Plaza Costa Mesa. We hope you had a good sty and we look forward to your next visit!Take Care!

8/10 – Bien

Sandra, San Diego

Voyage de couple
Points forts : Propreté, service et personnel
Staff were friendly and efficient. Room was bright, very comfy bed, nice toiletries. However, walls not well soundproofed so could hear neighboring rooms doors shut, toilets flush, people talking. Noisy road. Hot tub was murky with dead skin and other debris and jets did not work.
Séjour de 1 nuit en avril 2024
aps a répondu le 13 avr. 2024
Thank you for staying at the Crowne Plaza Costa Mesa. We are glad that you have enjoyed your stay with us. However, with regards to the issues you had, we will definitely alert our maintenance dept so we may resolve those issue right away. We look forward to welcoming you back soon at our property!Take Care!

10/10 – Excellent

Katherine

Séjour de 1 nuit en avril 2024
aps a répondu le 5 mai 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we appreciate you staying with us and we look forward to your next visit!Thank you!

10/10 – Excellent

Jennifer

Séjour de 1 nuit en avril 2024
aps a répondu le 2 mai 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we would like to thank you for staying with us and we are glad that you have enjoyed your stay.Take Care!

8/10 – Bien

John

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en avril 2024
aps a répondu le 13 avr. 2024
We appreciate you, our valued guests for staying at the Crowne Plaza Costa Mesa and are glad that you have enjoyed your stay with us. Thank you for the high rating review you have given us and we look forward into welcoming you back at our property.Take Care !

10/10 – Excellent

Kathleen

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Javier, Alexander and Adrianna were exceptional. Great service overall. We had several family members stay and we all enjoyed our stay and their above and beyond service
Séjour de 1 nuit en avril 2024
APS a répondu le 11 avr. 2024
We appreciate the high rating review. We will definitely let Javier, Alexander and Adrianna know your great comments to them. We look forward into welcoming you back at the Crowne Plaza Costa Mesa.Thank you!

10/10 – Excellent

Karla

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly cleaned
Séjour de 1 nuit en avril 2024
aps a répondu le 10 avr. 2024
We appreciate the high rating review. We hope you had a good stay and we look forward to welcoming you back at the Crowne Plaza Costa Mesa.Thank you!

10/10 – Excellent

Tien

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff here are so friendly from the front desk to the restaurant. Our room was clean and I loved the fitness center. Front desk staff 3pm-9pm was amazing!!!
Séjour de 1 nuit en avril 2024
aps a répondu le 8 avr. 2024
We are glad that you enjoyed your stay with us. We appreciate the high rating review and we look forward to welcoming you back at the Crowne Plaza Costa Mesa.Thank you!

2/10 – Terrible

Carmen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything
Séjour de 1 nuit en avril 2024
aps a répondu le 7 avr. 2024
We apologize that we did not meet your expecations at the property. Please feel free to contact us so we may know the issue/issues you entountered during your stay and hopefully we can correct them.Thank you!

10/10 – Excellent

April

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff. They get better after staying more. :-)
Séjour de 1 nuit en avril 2024
aps a répondu le 4 avr. 2024
We appreciate the high rating review you have given the Crowne Plaza Costa Mesa. We are glad that you have enjoyed your stay and we look forward to welcoming you back soon at our property!Thank you!

10/10 – Excellent

Joel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente servicio de todo el personal
Séjour de 2 nuits en mars 2024
aps a répondu le 4 avr. 2024
We appreciate the high rating review you have given the Crowne Plaza Costa Mesa. We are glad that you have enjoyed your stay and we look forward to welcoming you back soon at our property!Thank you!

2/10 – Terrible

Nora

Séjour de 1 nuit en avril 2024
aps a répondu le 23 avr. 2024
Thank you for staying at the Crowne Plaza Costa Mesa. From your review, it seems like we dropped the ball somewhere. Please contact us so we may be able to resolve any issues you had during your stay.Thank you!

10/10 – Excellent

April

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always amazing. Very nice staff.
aps a répondu le 31 mars 2024
It has been a pleasure having you at the Crowne Plaza Costa Mesa and we are happy that you had a comfortable stay. We appreciate the high rating review and we look forward into welcoming you back at our property soon!Thank you!

10/10 – Excellent

Lee

Séjour de 2 nuits en mars 2024
aps a répondu le 19 avr. 2024
Thank you for staying at the Crowne Plaza Costa Mesa. We are glad that you have enjoyed your stay with us and we appreciate the hight rating review.Take Care!

10/10 – Excellent

April

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome staff! I feel very safe there as well, which is very important for me.
Séjour de 1 nuit en mars 2024
aps a répondu le 30 mars 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we appreciate the high rating review and we really hope you enjoyed your stay at our property.Thank you!

10/10 – Excellent

Allen

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024
APS a répondu le 28 mars 2024
We appreciate the high rating review you gave for the Crowne Plaza Costa Mesa. We are glad that you enjoyed your stay with us and we look forward in welcoming you back to our property soon!Thank you!

10/10 – Excellent

Florim, dandenong

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I liked everything about our visit and stay
Séjour de 6 nuits en mars 2024
aps a répondu le 8 avr. 2024
We are glad that you enjoyed your stay with us. We appreciate the high rating review and we look forward to welcoming you back at the Crowne Plaza Costa Mesa.Thank you!

10/10 – Excellent

Alfons

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service, clean and quiet
Séjour de 4 nuits en mars 2024
aps a répondu le 27 mars 2024
Hello!We appreciate the high rating review you have given the Crowne Plaza Costa Mesa. We look forward to welcoming you back soon!Thank you!

10/10 – Excellent

Myland

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I like the privacy in and out of my room. Everything was satisfactory to me.
Séjour de 3 nuits en mars 2024
aps a répondu le 27 mars 2024
Hello!We appreciate the high rating review you have given the Crowne Plaza Costa Mesa. We look forward to welcoming you back soon!Thank you!

4/10 – Médiocre

Marsha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
aps a répondu le 27 mars 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we would like to thank you for staying with us and we hope to see you in the near future. If there are issue we can correct please let us know to make your stay more comfortable in the future.Take Care!

10/10 – Excellent

Patricia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very courteous staff, convenient to the airport and shopping and major freeway
Séjour de 1 nuit en mars 2024
aps a répondu le 23 mars 2024
We appreciate the high rating review you have given the Crowne Plaza Costa Mesa. We look forward in welcoming you back at our property!Thank you!

10/10 – Excellent

Alma

Séjour de 1 nuit en mars 2024
aps a répondu le 13 avr. 2024
We appreciate you, our valued guests for staying at the Crowne Plaza Costa Mesa and are glad that you have enjoyed your stay with us. Thank you for the high rating review you have given us and we look forward into welcoming you back at our property.Take Care !

10/10 – Excellent

Carol

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy pleasant checkin AND Front Desk staff! Easy expressway access AND parking!
Séjour de 1 nuit en mars 2024
aps a répondu le 21 mars 2024
We appreciate the high rating review. I hope you had an enjoyable stay and we look forward to welcoming you back at the Crowne Plaza Costa Mesa.Thank you!

10/10 – Excellent

Chad

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was a nice clean room. I have to say the traffic noise can be heard pretty easily outside in the morning. Other than that, pretty good!
Séjour de 1 nuit en mars 2024
APS a répondu le 18 mars 2024
Thank you fr staying at the Crowne Plaza Costa Mesa. We look forwrd to welcoming you back at our property!

10/10 – Excellent

Minyong

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel has a great restaurant called an American tavern. The food, drinks and service was excellent. The service at the front desk was so so. Young lady who helped me seemed detached and unfocused. Facility was in fair shape. Great deal for the room rate, even with the surcharge for parking.
Séjour de 1 nuit en mars 2024
aps a répondu le 17 mars 2024
In behalf of the entire staff of the Crowne Plaza Costa Mesa, we would like to thank you for staying with us. We look forward to welcoming you back to our property!

10/10 – Excellent

Candelario

Points forts : Service et personnel, état et installations de l’hébergement
Very quiet and friendly staff. Great locations and wonderful hotel!
Séjour de 2 nuits en mars 2024
aps a répondu le 10 mars 2024
Thank you for sharing your experience with us and we appreciate the high rating review. We look forward to welcoming you back at the Crowne Plaza Costa Mesa.

10/10 – Excellent

Marla

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great staff
Séjour de 1 nuit en mars 2024
aps a répondu le 8 mars 2024
Thank you for staying with us and giving us a high rating review. We look ford in welcoming you back at our property.