Double Room, Sea View | Balcony

Reviews of Hotel Diana

4 out of 5
Hotel Diana
Plaza de España, 6, Tossa de Mar

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 207 reviews" "
Rating 8 - Good. 48 out of 207 reviews" "
Rating 6 - Okay. 11 out of 207 reviews" "
Rating 4 - Poor. 2 out of 207 reviews" "
Rating 2 - Terrible. 0 out of 207 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - historic and unique. Hotel room had a sitting area with a bay window looking at the castle. Gorgeous. The bathroom was huge and really nice. The flowers and grounds were also so nice. Period furniture in rooms near entrance. Such a special stay. The hotel is not dated like some reviewers say. Perfect stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was boutique and well kept. Staff was friendly - location and views were spectacular.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beach access and great staff!
Very convenient location right on the beach. The hotel is older but the owners do a great job keeping it maintained. Everyone is friendly and super helpful. Parking is off site but a short walk away. Small parking lot so best to have a smaller car. Definitely recommend this hotel
Stayed 3 nights in Sep 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. It’s nicely located near the beach and walkable to main attractions. The hotel is clean and the heritage building is charming. The staff are very helpful. Special thanks to Alberto for the excellent service and assistance provided during our stay. Thank you very much! We hope to return soon!
Stayed 2 nights in Sep 2023

10/10 Excellent

Miguel, sunnyside

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great located hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from Gran Playa. Borders on a central square that has shops, restaurants, and local musicians in the evenings. In the heart of the old city with historic sites within walking distance. Converted mansion with high ceiling great rooms on the ground floor. Staff very helpful with advice. Breakfast excellent. Room a good size and walk-in shower excellent.
Stayed 4 nights in Aug 2023

6/10 Okay

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area, the hotel is nice, though feels somewhat dated. They have done a good job at updating, though the lobby area & sitting area could use a fresh update and modern furniture. Its a perfect spot in Tossa de Mar.
Stayed 2 nights in Aug 2023

10/10 Excellent

ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel we've been in Spain. The installations, the location, the food, the service , everything is great. The hotel staff is very friendly and helpful. The food in the restaurant is really good. We want to mention a server at the restaurant, her name is Asmae, she really feel proud of working in this property and her service was exceptional, not to mention that she speaks 4 languages. We would love to be back soon to this hotel and town.
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Historical hotel - right on the beach
Hotel Diana is an old hotel right on the beach. It is clean, affordable, and the service is nice. It could use an update. Parking is rough there, garage available is for super small cars only. Make sure to plan ahead. If you are looking for a comfortable spot right on the beach, with restaurants and shops all around, this is your spot!
Stayed 2 nights in Jul 2023

10/10 Excellent

Raymond

Travelled with family
Excellent stay at a beautiful, quaint hotel. Worth every penny. Don’t hesitate to book!
Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in ideal location overlooking beach and square. Excellent bedroom and shower. A special place indeed.
Stayed 1 night in Jun 2023

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was such a nice surprise. The staff was so friendly and helpful. The inside was classically beautiful with lovely views from the outside terraces. The location was prime. The only room we could get was a basic standard double but it was larger than expected with a window that opened over the central terrace. We were delighted. The only issue we had was the confusing parking situation on check-in with narrow streets and confusing directions. But the concierge was completely helpful and helped us get situated. Thank you for a wonderful stay.
Stayed 1 night in Jun 2023

10/10 Excellent

K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable and beautiful
Hotel Dianna is a beautiful historic hotel situated in the best possible location in Tossa de Mar. it’s a gem within the gem. We had a sea view with our own blackberry and sun loungers with amazing views of the beach and castle and with a little lounge area. The staff were fantastic-gave us great recommendations for delicious restaurants and tapas bars near by. And helped us find live music. Breakfast was delicious and every staff member was really helpful. Special mention to David at the front desk who is just fantastic. Thank you David! You made our trip to the amazing Tossa de Mar even better. This is a really beautiful historic hotel so it has gorgeous reception rooms and lead light windows every where. Room was big and had good wardrobe and drawer storage and separate toilet /shower rooms with tile floors. Great black out curtains to keep it dark. Only slight suggestion is the bed might benefit from a topper pad for a more comfortable sleep and it would be good if there were less or dimmer hall lights at nighttime. But overall fantastic and enjoyable place to stay … it’s sad to leave!
Stayed 3 nights in May 2023
Response from Veronica G - Quality Mgr on May 24, 2023
Dear K M,We are very happy to hear that you had a pleasant experience with us. Your comment has made our day! Our entire team works very hard to keep our customers happy, but we can only do that because of amazing customers like you. Thanks again, and we hope to see you again soon.Have a good day!,

10/10 Excellent

Faith

Stayed 1 night in Apr 2023
Response from Veronica G - Quality Mgr on May 24, 2023
Dear Faith,We are very grateful that you have taken the time to share your opinion with us. It is a pleasure for all our Staff to serve clients like you.We hope to see you again soon!

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach with plenty of restaurants either way you go. Staff George & David were very helpful parking the car & giving us hiking suggestions. Great breakfast at the property.
Response from Patricia F. Front Desk Manager on Nov 10, 2022
Dear Donald,Thank you very much for your good coments. It's a pleasure for us to know that you have enjoyed your stay with us.We hope to welcome you another time,Regards,

10/10 Excellent

Leonard

Stayed 4 nights in Oct 2022

10/10 Excellent

Ronette

Stayed 2 nights in Oct 2022
Response from Patricia F. Front Desk Manager on Oct 29, 2022
Dear Ronette,Thank you very much for your score We hope to see you again in a near future.Best regards,

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved, loved, loved Hotel Diana!! It’s a beautiful older hotel very centrally located on the beach. Tossa de Mar is a wonderful place to visit. Would recommend this hotel to anyone!
Stayed 1 night in Sep 2022
Response from Patricia F. Front Desk Manager on Sep 30, 2022
Dear Cheryl,Thank you very much! hope to see you again in a near future.Best regards,

10/10 Excellent

oren

Stayed 1 night in Sep 2022
Response from Patricia F. Front Desk Manager on Sep 30, 2022
Thank you very much!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the ambiance and history of the hotel. Very convenient to the castle, beach and restaurants. The air conditioning could have been better, though. The staff were all very friendly and helpful!
Stayed 6 nights in Sep 2022
Response from Patricia F. Front Desk Manager on Sep 14, 2022
Dear Kevin,Thank you very much to give your opinion about your stay. We are glad to know that you have enjoyed your stay with us.Best regards

10/10 Excellent

Jordano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb!
Stayed 3 nights in Aug 2022
Response from Patricia F. Front Desk Manager on Sep 3, 2022
Thank you very much :-)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Patricia F. Front Desk Manager on Jul 21, 2022
Thank you very much for your feedback! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in excellent location. Very helpful staff. Nice full breakfast. Highly recommend.
Stayed 1 night in Jun 2022
Response from Patricia F. Front Desk Manager on Jun 30, 2022
Dear Guest, Thank you very much to give your opinion about the hotel. We are glad to know that you have enjoyed your stay with us. We hope to see yo again in a near future, Best regards

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Central position and close to beach. Staff excellent No real amenities, table tennis, pool table etc
Stayed 7 nights in Jun 2022
Response from Patricia F. Front Desk Manager on Jun 24, 2022
Dear Stephen, Thank you very much to give your opinion about the hotel. We are glad to know that you have enjoyed your stay with us. Hope to see you again in a near future Best regards,

10/10 Excellent

Jennifer, SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2022

8/10 Good

JENNIFER, NEW YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Diana is an ideal location facing the beach and offers views of the beautiful old walled town. Restaurants and shops are all within walking distance. Two grocery stores are also close by. While the hotel building is historic, the rooms are updated with modern bathrooms. Wifi worked well. The terrace is a lovely area to watch the sunset or relax. I would stay here again and I highly recommend Diana.
Stayed 3 nights in May 2022
Response from Patricia F. Front Desk Manager on Jun 10, 2022
Dear Jennifer, Thank you very much for your feedback. We are glad to know that you have enjoyed your stay with us and hope to see you again in a near future. Best regards,

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was perfect for us. We had a sea view room, which we loved. It was very clean and comfortable, too. We will return to this hotel!
Stayed 8 nights in May 2022
Response from Patricia F. Front Desk Manager on May 11, 2022
Dear Karla, Thank you very much for your feedback. We are glad to know that you have enjoyed your stay with us. We hope to see you again in a near future. Best regards,

10/10 Excellent

Nolwenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. We picked a room with a sea view and did not regret it - we could have watched the beach and the castle all day and set our alarm to watch the sunrise. The staff is very helpful and takes you to the parking garage if needed. Breakfast and dinner at the restaurant were excellent with nice views to the beach and castle also.
Stayed 1 night in Apr 2022
Response from Patricia F. Front Desk Manager on May 11, 2022
Dear Nolwenn, Thank you very much to give your opinion. We are glad to know that you have enjoyed your stay with us and we hope to see you again in a near future. Best regards,

10/10 Excellent

MARTYN

Stayed 1 night in Mar 2022
Response from Patricia F. Front Desk Manager on Apr 16, 2022
Dear MARTYN, Thank you for taking the time to write this review. Feedback is extremely important to us and help us to take the necessary actions to improve our service. Thanks you very much to value favorably our service and facilities. Please, do not hesitate to contact me for any enquiry you might need. Yours sincerely,

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property, right by the beach. Friendly staff. Spacious rooms.
Stayed 2 nights in Oct 2021
Response from Patricia F. Front Desk Manager on Oct 28, 2021
Dear Candice, Thank you very much to give your opinion about the hotel. We are glad to know that you have enjoyed your stay with us. We hope to see you soon again, Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique Hotel
Boutique hotel. Great location, friendly helpful staff. Generous size room and en-suite. Lots of good things. Room facing plaza, which meant a lot of noise when window open. Not a problem in the day time. However, at night a significant issue as the air conditioning did not work. In fact when on, only warm air came out, therefore unless it’s repaired during warm months this would make the room very uncomfortable.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great option
Great hotel, the rooms are a bit outdated, but clean and well maintained.
Stayed 3 nights in Sep 2021
Response from Patricia F. Front Desk Department on Oct 6, 2021
Dear Guest, Thank you very much to give your opinion! We are glad to know that you have enjoyed with us. We hope to see you again in a near future. Best regards,

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
On a self guided bike tour, hotel is biker friendly, locked storage area for our tandem. Beach directly across the street to swim in the sea?
Stayed 2 nights in Sep 2021
Response from Patricia F. Front Desk Department on Oct 6, 2021
Dear Ellen Thank you very much to give your opinion! We are glad to know that you have enjoyed with us. We hope to see you again in a near future. Best regards,

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy boitique hotel, historical and beachfront
Nice hotel in a historical building on one of Tossa's main squares. What it is: a boutique hotel with cosy rooms and attentive staff, across the road from the beach. What it is not: a luxury hotel which is modern throughout. So you get a lot of character and curiosity, at the expense of having period, rather than modern, furniture, etc. Breakfast was nice: limited buffet but you can order a lot of hot options and extras, free of charge (so they only cook what they need). Staff are very friendly and helpful, front desk is 24h. Beach towels can be changed as many times as necessary. Restaurant also serves lunch and dinner but we did not try it. The only drawback was: no mirrors in the room (only a small one in the bathroom), really inconvenient for my wife.
Stayed 6 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but very pricy. Breakfast could have been included but was also very expensive. To do the trip again I think I would have stayed in Barcelona because it’s very close to Tossa.
Stayed 1 night in Aug 2021
Response from Patricia F. Front Desk Department on Sep 15, 2021
Dear guest, Thank you very much to give your opinion about the hotel. We hope to see you again in a near future, Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - right on the beach. Beautiful se views! Breakfast was delicious and bed was comfortable. The only challenge was arriving by car - Google maps tried to take us through the downtown, which is I definitely recommend to research the correct roads to drive into town beforehand.
Stayed 2 nights in Jul 2021
Response from Patricia F. Front Desk Department on Jul 21, 2021
Dear Guest Thank you for taking the time to write this review. Feedback is extremely important to us and help us to take the necessary actions to improve our service. Thanks you very much to value favorably our service and facilities. Please, do not hesitate to contact me for any enquiry you might need. Yours sincerely, Patricia F- Reception Manager

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel right on the beach
Great short stay in this special property. Great service and quality of stay.
Stayed 1 night in Mar 2021
Response from Patricia F. Front Desk Manager on Apr 6, 2021
Dear Dariusz, Thank you very much to give your opinion about the hotel We are glad to know that you have enjoyed your stay with us. We hope to see you again in a near future. Regards,

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
uper Hotel
Beautiful hotel. great location. Friendly staff. Definitely going back next month.
Stayed 1 night in Jul 2020
Response from Patricia F. Front Desk Manager on Jul 15, 2020
Thank you very much. We wait for your next stay. Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique architecture, centrality of the hotel to th3 city and beach, excellent staff.
Stayed 4 nights in Oct 2019
Response from Marta Carmona - Revenue & Quality Manager on Nov 11, 2019
Dear Sir/Madam, Thank you very much for your feedback. We are glad to know that you have enjoyed your stay with us. We hope to see you again in a near future. Best regards,

10/10 Excellent

Amy, Boston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great rooms and shower. So close to beach and restaurants.
Stayed 1 night in Oct 2019
Response from Patricia F. Front Desk Manager on Oct 16, 2019
Dear Amy Thank you very much for your feedback. We are glad to know that you have enjoyed your stay with us. We hope to see you again in a near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Patricia F. Front Desk Manager on Oct 16, 2019
Thank you very much for your feedback. We are glad to know that you have enjoyed your stay with us. We hope to see you again in a near future. Best regards,

10/10 Excellent

Dainora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful classic style hotel right on the beach
Beautiful hotel in the very center right on the beach with views to Tossa de Mar castle. Very comfortable big bed and new reformed bathroom. The room was spacious and nicely designed. Our room also had a big sea view balcony with sun beds.
Stayed 2 nights in Oct 2019
Response from Patricia F. Front Desk Manager on Oct 16, 2019
Dear Dainora, Thank you very much for your feedback. We are glad to know that you have enjoyed your stay with us. We hope to see you again in a near future. Best regards,

10/10 Excellent

Linda

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Patricia F. Front Desk Manager on Oct 7, 2019
Apreciado cliente, Muchas gracias por sus puntuaciones. Saludos cordiales,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was fabulous! Rooms were clean. Location was great! Staff was amazing and helpful! Took advanatage of parking garage - a little difficult to navigate it (smaller car is a good thing) as well as get to the hotel (contact the hotel for a location to drive to - don't rely on the hotel name in the GPS to get you there).
Stayed 2 nights in Aug 2019
Response from Patricia Fradera-Front Desk Manager on Sep 4, 2019
Dear Guest, Thank you very much for your feedback. We are glad to know that you have enjoyed your stay with us. Best regards,

10/10 Excellent

Yamillette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb customer service; perfect location
Hotel Diana is a beautiful property across the street from the beach. It is located near shops and restaurants, and less than a 5 minute walk to the old town. The hotel is clean and the staff were always helpful, polite and very accommodating during our trip. We will definitely go back! Tossa de Mar is a beautiful town!
Stayed 2 nights in Aug 2019
Response from Patricia Fradera-Front Desk Manager on Sep 4, 2019
Dear Yamillette, Thank you very much for your feedback. We are glad to know that you have enjoyed your stay with us. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Patricia F. Front Desk Manager on Oct 7, 2019
Apreciado cliente, Muchas gracias por sus puntuaciones. Saludos cordiales,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in built on an old home that’s over 100 years old. Rooms have been updated with modern style and convenience but the beauty of this beautiful building is still present in all common areas. Perfect location in heart of old town with shops and restaurants. Only complaint is not knowing in advance that you cannot Park at this hotel. They will provide a garage space for you 20 Euros per day. The garage is several blocks away. You will need to pull you luggage through the streets. However they did send a very helpful young man to help us park. Find the garage and bring out luggage. You can drive up front of the hotel on the beach side and drop off luggage as well. Worth the effort.
Stayed 3 nights in Aug 2019
Response from Patricia F. Front Desk Manager on Aug 27, 2019
Dear Guest, Thank you very much to give your opinion about the hotel. We are very glad to know that you have enjoyed your stay with us. We hope to see you again in a near future! Best regards,

10/10 Excellent

אילן

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 2 nights in Aug 2019
Response from Patricia F. Front Desk Manager on Aug 9, 2019
Dear guest, We are glad to know that you have enjoyed your stay with us. Regards,