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Estimado Cliente
Muchas gracias por hacernos llegar su valoración tras su reciente estancia con nosotros. Es un placer saber que ha disfrutado tanto durante sus vacaciones en la Costa Brava. Esperamos volver a verle muy pronto.
Reciba un cordial saludo
Only spoiled by our very noisy neighbours waking us up at 3am shouting s dreaming moving furniture playing music at full blast .complained to reception who sorted it straight away .happened again on every night remaining of our stay
Lesley
Stayed 3 nights in Jun 2019
Response from Lesley on Aug 9, 2019
Dear Lesley,
You have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the noise did not let you enjoy as much as you can your holidays, and we beg you to accept our sincerest apologies.
We like to know that the personnel in the reception react to solve the problem in the quicker way.
We hope to see you soon here in Apartaments Condado.
Best regards.
The value for money is fantastic! The 8 person rooms and huge. The roof top pool is so clean and has lovely views to the sea with plenty of sun loungers. Reception staff are very friendly and helpful. The location is great for a 5 minute walk down to the beach and roughly 15 minutes to the nightlife. The beds werent the most comfortable but they were fine and you are close to a busy road which can be a little noisy but that didnt bother us too much. We had read about losing our security deposit if we didnt take the bins out or clean the kitchen. But we kept the room tidy and took the bins out at the end of our stay and this was not a problem at all! There is also a safe in the room that you can use free of charge but unfortunately no kettle. I am so impressed with how great these apartments are for the money we paid. Would definitely recommend these apartments!
Lovely hotel and friendly staff. Location is out of town and on a busy road but idealy next to a bus stop that can take you directly to Blanes and Barcelona. The appartment was big and well equipped and clean. The huge downside was the smell of sewage in the bathroom, we bought bleech and toilet cleaner but still the smell was horrendous. Its also worth adding that the queen double bed is two single beds put together so not that comfy. Our room & balcony was main road side so not the best veiw from our balcony but the pool area and roof terrace were lovely. You have to pay a £100 deposit before getting the keys and to get this back the room has to be the same when leaving as it was when you checked in. Its also a self clean appartment, cleaners give you fresh towels every 2 days but dont clean the appartment. Overall it was a good hotel but the smell put us off from staying here again.
Nice apartments. Not far from the beach or Llorets main area. Swimming pool area is lovely with great views. Popular with groups of young adults but although they take over the pool area there is plenty of space to be away from them and on problems with sound at night. Staff are very helpful.
Lovely apartments . Very well kept and high standard of cleanliness . Staff are very friendly and helpful . Rooftop pool is amazing. It is in a fairly busy area but good for all ameneties. Would recommend .
Linda
Stayed 9 nights in Jun 2018
Response from Marsol Hotels on Jun 22, 2018
Thank you for choosing Apartaments Condado for your holidays in Lloret de Mar!
We are pleased to know that you have enjoyed your stay and that both location of the hotel, rooftop pool and the treatment received by our hotel staff were to your liking.
Thank you for recommend us and we hope that you will have occasion to return to Lloret de Mar soon and we will have the pleasure of welcoming you back.
Best wishes
Great well equipped apartment. Very clean and maintained well. Could do with an ironing board in the apartment and the beds arn't great, however good value for money. I would definitely stay again
Ashley
Stayed 3 nights in May 2018
Response from Marsol Hotels on Jun 22, 2018
Thank you for choosing Apartaments Condado for your holidays in Lloret de Mar!
We are happy to know that your stay with us has been to your liking.
We hope that you will have occasion to return to Lloret de Mar soon and we will have the pleasure of welcoming you back.
Best wishes
Just back from a ten day stay in these apartments . My family had two apartments and both seemed newly upgraded with excellent showers and best air con we have ever experienced. Very spacious apartments with all you could need for a family. Dining in is simple and there are many restaurants and bars within reach . Mercadona and Lidl excellent for supplies but found the supermarket underneath a liittle pricey. The apartments are very near the beach but my grandchildren would not leave the beautiful rooftop pool. All in all a very enjoyable trip with very helpful and friendly staff. Would definitely recommend.
Apart from the sewage syste in the bathroom stinking out the whole room at times, the hotel was good overall. Management and security was a bit overwhelming, felt like we were constantly being watched. The Scouse receptionist was lovely though.
L’hôtel est correct dans l’ensemble cependant très bruyant la 2ème nuit. Nous avons pas pu dormir de la nuit à cause du voisinage !!
Verified traveller
Stayed 2 nights in Nov 2023
Response from Valentina - Service à la clientèle on Nov 30, 2023
Cher client, nous sommes désolés pour le désagrément causé par le bruit pendant votre séjour. Nous prendrons des mesures pour réduire les perturbations sonores à l'avenir. Vos commentaires sont précieux et nous espérons avoir l'opportunité de vous offrir une expérience plus agréable lors de votre prochaine visite. Cordialement.
Personnel sympa, hôtel immense mais propre et confortable, chambres bien insonorisées, pas trop lin du centre ville, des plages, et des Jardins de Sainte Clothilde (superbes, ombragés, vue sur la mer, on y a passé la journée !)
Nicole
Stayed 4 nights in Sep 2023
Response from Cristian, service à clientèle. on Oct 17, 2023
Chère Nicole,Merci d'avoir pris le temps de partager votre avis. Nous sommes ravis d'apprendre que vous avez trouvé notre personnel sympathique, notre hôtel immense mais propre et confortable, et que les chambres étaient bien insonorisées. Nous sommes également heureux d'apprendre que l'emplacement n'était pas trop éloigné du centre-ville, des plages et des magnifiques jardins de Sainte Clothilde, où vous avez passé une journée agréable.Nous espérons que vous avez apprécié votre séjour parmi nous, et nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir. Cordialement,
Parfait pour un groupe de jeunes. Boite de nuit, restaurant, tout est a proximité. Piscine sur place.
ANNE CLAUDE
Stayed 6 nights in Aug 2023
Response from Xavi on Sep 6, 2023
Chere Anne merci beaucoup de nous accorder un peu de votre temps précieux, car il est essentiel pour nous de connaître de première main l'expérience de tous nos hôtes. Nous sommes heureux que vous ayez apprécié votre séjour et nous sommes impatients de vous accueillir à nouveau dans notre hôtel. Bien cordialmentXavi Service clientèle
Appartamento spazioso con bel terrazzo con vista su natura. Pulito e comodo al centro e ai locali in 15 minuti a piedi, comodo al mare in 10 minuti a piedi.
Enrico
Stayed 2 nights in Aug 2023
Response from Iker Dejer Levy on Aug 27, 2023
Grazie per aver condiviso il tuo feedback positivo sulla tua esperienza nel nostro appartamento. Siamo felici di sapere che hai apprezzato lo spazio ampio, il bel terrazzo con vista sulla natura e la pulizia del nostro appartamento. È fantastico sapere che la posizione è stata comoda per raggiungere sia il centro che i locali a piedi in 15 minuti, e che il mare è stato facilmente accessibile in 10 minuti a piedi.La tua soddisfazione è la nostra priorità e siamo lieti che tu abbia avuto un soggiorno piacevole con noi. Se dovessi avere ulteriori commenti o suggerimenti da condividere, non esitare a farlo. Speriamo di darti nuovamente il benvenuto in futuro per continuare a offrirti un'esperienza positiva. Grazie per aver scelto il nostro appartamento!
8/10 Good
Didier
Travelled with family
Aug 7, 2023
Liked: Cleanliness, room comfort
Didier
Stayed 3 nights in Jul 2023
2/10 Terrible
Samir
Jun 30, 2023
Samir
Stayed 1 night in Jun 2023
10/10 Excellent
Valentine
Jun 23, 2023
Valentine
Stayed 1 night in Jun 2023
10/10 Excellent
Raul
Jun 7, 2023
Liked: Cleanliness, room comfort
Bon cap de setmana
Tot correcte, gran relació qualitat-preu al juny.
Raul
Stayed 2 nights in Jun 2023
Response from Cristian, atenció al client. on Jun 9, 2023
Benvolgut Raul,Ens alegra saber que vau gaudir d'una gran relació qualitat-preu durant la vostra estada al juny. Valorarem sempre els comentaris dels nostres clients i estem encantats de saber que vau quedar satisfet amb el preu que vau pagar en relació als serveis i les instal·lacions que vam oferir. La satisfacció dels nostres clients és la nostra prioritat i ens motiva a continuar oferint una experiència excel·lent.Agraïm la vostra confiança en nosaltres i estem encantats de rebre la vostra recomanació. Serà un plaer tenir-vos de nou com a hoste en un futur proper. No dubteu a posar-vos en contacte amb nosaltres si teniu alguna altra pregunta o sol·licitud.Cordialment,
10/10 Excellent
Christophe
May 30, 2023
Christophe
Stayed 1 night in May 2023
Response from Silvia - Atención al cliente on Jun 11, 2023
Apreciado Christophe,Gracias por su comentario y por haber elegido nuestros apartamentos para su estancia en Lloret de mar. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel.
Response from Cristian, atención al cliente. on May 13, 2023
Apreciado Fredy,Nos complace saber que tuvieron una experiencia muy buena en nuestro establecimiento.Nos esforzamos por ofrecer alojamientos cómodos y bien mantenidos para que nuestros huéspedes se sientan como en casa durante su estancia.Agradecemos sinceramente sus comentarios positivos y esperamos poder recibirlos nuevamente en nuestros apartamentos Condado en el futuro. ¡Gracias por elegirnos como su lugar de alojamiento!
8/10 Good
Ouahiba
Travelled with family
Apr 24, 2023
Liked: Cleanliness
Tout etait parfait ormis la piscine quibetait très froide. Une piscine chaufee en hiver aurait ete un gros plus.
Sinon rien a dire personnel tres aimable et a l'écoute.
Ouahiba
Stayed 2 nights in Apr 2023
Response from Cristian, service à la clientèle. on Apr 29, 2023
Cher Ouahiba,Au nom de toute l'équipe de Apartamentos Condado, nous tenons à vous remercier pour vos commentaires après votre récente visite à notre hôtel. Vous ne savez pas à quel point nous sommes heureux d'apprendre que vous avez apprécié notre hôtel et nos installations, sauf pour l'eau froide ;)Nous nous réjouissons de vous accueillir à nouveau !
10/10 Excellent
Rabois
Travelled with family
Apr 24, 2023
Liked: Cleanliness, room comfort
Sejour magique
Tres bien séjours en famille l hôtels propre et bien accueil merci beaucoup
Rabois
Stayed 3 nights in Apr 2023
Response from silvia - attention au client on Apr 24, 2023
Chère Mme. Rabois,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour en famille dans notre hôtel. Nous espérons vous revoir bientôt parmi nous et vous garantir une expérience encore plus agréable.Cordialement,
8/10 Good
Sadok
Apr 11, 2023
Liked: Cleanliness, room comfort
J’ai apprécié
Sadok
Stayed 1 night in Apr 2023
Response from Cristian, service à la clientèle. on Apr 15, 2023
Cher Sadok,Nous vous remercions d'avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel.
Es war Nachts etwas laut. Aber nicht Schuld der Unterkunft, sondern der Gäste aus Holland /Afrika.
Heiko
Stayed 14 nights in Oct 2022
Response from Silvia - Customer service on Nov 7, 2022
Dear Heiko,Thank you very much for giving us some of your valuable time because it is essential for us to know first hand the experience of all our guests.We are pleased to know that, overall, the quality of the service you received met your expectations, and would like to thank you warmly for mentioning it on Expedia and we hope to have the pleasure of welcoming you back with us on a future occasion.Kind regards,
10/10 Excellent
Richard
Oct 3, 2022
Richard
Stayed 3 nights in Sep 2022
6/10 Okay
josé
Travelled with family and small children
Aug 31, 2022
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
l'appartement en lui même était bien, propre et bien équipé par contre niveau isolation au bruit aucune, nous entendions tous nos voisins qui faisaient beaucoup de bruit. C'est un hotel pour jeunes qui aiment faire la fête mais pas un hotel familial, quand à l'environnement c'est pareil tous est pensé pour les jeunes il n'y a quasiment que des snack, fast food et très très peu de bon resto nous devions chaque fois sortir de la ville pour les activités et les restos bref je ne recommande pas pour une famille.
josé
Stayed 3 nights in Aug 2022
Response from Marsol Hotels & Resorts on Sep 1, 2022
Cher José,Merci beaucoup d'avoir pris le temps de laisser un commentaire sur votre récent séjour. Nous apprécions sincèrement tous les commentaires des clients, qu'ils soient positifs ou négatifs, et nous en discuterons avec toute l'équipe. Cordialement,Carlos-Service à la clientèle
10/10 Excellent
Diego
Travelled with family
Aug 28, 2022
Liked: Cleanliness, room comfort
Diego
Stayed 1 night in Aug 2022
Response from Apartaments Condado on Oct 15, 2022
Querido Diego, Muchas gracias por la puntuación perfecta!Atentamente,JoelServicio de atención al cliente
Response from Marsol Hotels & Resorts on Aug 30, 2022
Dear Anna,Thank you for your comment about your recent stay in our hotelKind regards,Carlos-Customer service
8/10 Good
Verified traveller
Travelled with family
Aug 22, 2022
Liked: Cleanliness, room comfort
Appartement propre et spatieux.
Il faut déposer une caution en argent liquide pour l'appartement et pour la clé du parking: carte non acceptée. La caution est rendue à la fin du séjour. Appartement propre et spatieux .
Verified traveller
Stayed 1 night in Aug 2022
Response from Apartaments Condado on Oct 15, 2022
Cher client, Merci beaucoup pour vos commentaires et pour nous avoir choisis pour votre séjour. Sincèrement, JoelService à la clientèle
8/10 Good
Claudia
Jun 5, 2022
Liked: Cleanliness, room comfort
Correcto
Solo hemos estado una noche , el apartamento estaba limpio y correctamente equipado
Claudia
Stayed 1 night in Jun 2022
Response from Silvia - atención al cliente on Jun 12, 2022
Apreciada Claudia,
Muchas gracias por habernos escogido para su estancia en Lloret de Mar y por el tiempo invertido en darnos a conocer su valoración tras su reciente estancia con nosotros.
Nos alegra saber que nuestros apartamentos fueran de su agrado y esperamos tener el placer de volver a recibirles con nosotros en una próxima ocasión.
8/10 Good
Sonia
Jun 1, 2022
Sonia
Stayed 2 nights in May 2022
Response from Silvia - atención al cliente on Jun 8, 2022
Apreciada Sonia,
Muchas gracias por el tiempo invertido en darnos su valoración y esperamos tener el placer de volver a recibirle con nosotros en una próxima visita a Lloret de Mar
10/10 Excellent
francois
May 15, 2022
francois
Stayed 2 nights in May 2022
Response from Apartaments condado on May 18, 2022
Dear Francois,
Thank you for taking the time to rate us.
Cordially,
Joel
Customer service
10/10 Excellent
Amina
Travelled with family
May 8, 2022
Liked: Cleanliness, room comfort
Amina
Stayed 2 nights in May 2022
Response from Silvia - Atención al cliente on May 8, 2022
Apreciada Amina,
Muchas gracias por escogernos para tu estancia en Lloret de Mar y por una puntuación perfecta.
Nos alegra saber que su estancia con nosotros fue de su total agrado y esperamos tener el placer de volver a recibirles con nosotros en una próxima ocasión.
10/10 Excellent
Awa
Travelled with family
Apr 30, 2022
Liked: Cleanliness, room comfort
Lloret en famille
Formidable séjour en famille.
Awa
Stayed 5 nights in Apr 2022
Response from Silvia - Attention au client on May 1, 2022
Chère Awa,
Merci beaucoup pour le temps investi pour nous donner votre récente évaluation de votre séjour dans nos appartements Condado.
Nous sommes ravis de savoir que vos vacances en famille ont été merveilleuses et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Lloret de Mar.
Cordialement,
8/10 Good
Jalal
Apr 18, 2022
Jalal
Stayed 1 night in Apr 2022
Response from Apartaments condado on Apr 19, 2022
Querido cliente,
Le agradecemos muy sinceramente habernos dedicado un poco de su tiempo para evaluar nuestro hotel.
Atentamente,
Joel
Servicio de atención al cliente
8/10 Good
Míriam
Travelled with group
Sep 13, 2021
Liked: Room comfort
Míriam
Stayed 2 nights in Sep 2021
Response from Marsol Hotels & Resorts on Sep 20, 2021
Estimada Miriam,
Le agradecemos muy sinceramente habernos dedicado un poco de su tiempo para evaluar nuestro hotel.
La comodidad y el bienestar de nuestros clientes es muy importante para nosotros. Muchas gracias.