All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 505 out of 1100 reviews" "
10 - Excellent
505
Rating 8 - Good. 337 out of 1100 reviews" "
8 - Good
337
Rating 6 - Okay. 163 out of 1100 reviews" "
6 - Okay
163
Rating 4 - Poor. 59 out of 1100 reviews" "
4 - Poor
59
Rating 2 - Terrible. 36 out of 1100 reviews" "
2 - Terrible
36
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Piriya
Travelled with partner
Mar 28, 2024
Liked: Cleanliness
Comfortable.
Piriya
Stayed 1 night in Mar 2024
6/10 Okay
Terese, NAMPA
Mar 27, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Jacuzzi was broken. The pool was cold and no clean towels. Having Dish on the tv was nice. The front clerk was very nice.
On check-in, the front desk attendant came out of the back room (not a bathroom) fumbling with his belt buckle. Creep! Did not feel safe after that and instructed my teenage daughter we needed to change in the bathroom only with the door closed where there was no mirror. . The man should not be employed where public interaction is required.
we stayed right next to a room with 2 barking dogs. we were not informed about this prior to check in. every time we went out our door they barked and barked and barked!!!
Pamela
Stayed 1 night in Mar 2024
8/10 Good
ROBERT
Travelled with pets
Mar 9, 2024
Liked: Cleanliness, staff & service, amenities
Bathroom needs updating fast to it is horrible fan exhaust is not doing anything big gap under door so cold air coming from outside, hot tub needs filling to level
Enjoyed this hotel. The room was a nice size, it has a beautiful pool area, and the continental breakfast was great. It's also close to a variety of dining options.
The hotel is beautiful, the way it is laid out. The brick is unique, love the atrium and pool. Love the outside entry to the rooms, with beautiful views. Well worth the money.
This stay the second week of this past October, 13-14, was everything I expected, clean, easy check-in, great Breakfast and wonderful accommodations. I have no idea why may last stay November 3-4 was so different.
The room was dark because many of the bulbs were bad. The light over the sink was bad so I could not shave. The sink looked like is was about to fall off the wall. There were no toiletries including face and body soap nor shampoo, so I didn't bother with a shower either. The room had not been properly wiped down... the night stands had gunk smeared on some of the surfaces. Over all, maintenance and house keeping were below expectations.