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Reviews of Homewood Suites Corpus Christi

3 out of 5
Homewood Suites Corpus Christi
5201 Crosstown Expressway / SH # 286, Corpus Christi, TX

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 551 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 136 out of 551 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 67 out of 551 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 43 out of 551 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 49 out of 551 reviews" "
" "2 - Terrible 9%

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

6/10 Okay

Erhan

Liked: Staff & service
Stayed for the weekend trip with my family. Overall it is good place to stay. Few things: rooms were not clean enough and it was dusty, windows were dirty. We asked to get a room from 2nd floor but told that upper floors were prioritized for Hilton honor members and since we booked it from Expedia, that request was neglected.
Stayed 2 nights in May 2023
Response from Valerie Cavazos Assistant General Manager on May 31, 2023
Thank you for taking the time to share your recent experience at our hotel. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 1 night in May 2023
Response from Valerie Cavazos Assistant General Manager on May 29, 2023
Thank you for your feedback. Hope you can visit us again.

10/10 Excellent

Ricardo

Stayed 1 night in May 2023

8/10 Good

Ricardo

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall a good place to stay.
Stayed 1 night in May 2023
Response from Valerie Cavazos Assistant General Manager on May 15, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Irielitza

Stayed 4 nights in Apr 2023
Response from Valerie Cavazos Assistant General Manager on May 15, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Lizette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A few details that need to be fixed. Like one bathroom in our suite was not working. Went to talk to front counter and gentleman told me maintenance was gone for the day and offered me a plunger to see if i could fix the issue. The light in one room wouldn't turn on and fan wouldn't turn off.
Stayed 1 night in Apr 2023
Response from Valerie Cavazos Assistant General Manager on Apr 18, 2023
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with your suite. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was close to everything thing we didn't like that there was no extra blankets or towels when we ask for some plus the breakfast was great but once the gravy was done no one brought out anymore But it ended at 10 and it was 9 when we went to eat
Stayed 1 night in Apr 2023
Response from Valerie Cavazos Assistant General Manager on Apr 18, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Terrible

sara

Disliked: Staff & service
Stayed 1 night in Apr 2023
Response from Valerie Cavazos Assistant General Manager on Apr 24, 2023
Thank you for your feedback. We take your feedback into consideration and hope you visit us again. Thank you.

10/10 Excellent

Miosotis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean,friendly staff and the buffet was great
Stayed 2 nights in Mar 2023
Response from Valerie Cavazos Assistant General Manager on Mar 29, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Mar 2023
Response from Valerie Cavazos Assistant General Manager on Mar 29, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and clean
Stayed 1 night in Mar 2023
Response from Valerie Cavazos Assistant General Manager on Mar 29, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 Poor

Karla

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, but the floor in my room was filthy, could not walk barefoot. Room felt stuffy, and I was charged $100 extra for having my pets. Pet fee is not made clear upon booking. Minimal food was made for breakfast, people left without eating. Pool did not work upon arrival. Staff was friendly, but I will not be retiring here.
Response from Valerie Cavazos Assistant General Manager on Mar 21, 2023
Thank you for sharing your recent experience at our hotel. I was very sorry to hear you were unhappy with the cleanliness of your suite. It is our goal to provide all the comforts of home to our guests. I am working with our housekeeping staff to prevent this from happening in the future. I hope if your travels bring you back to the area, you will consider staying with us again.

8/10 Good

Leah

Stayed 4 nights in Mar 2023
Response from Valerie Cavazos Assistant General Manager on Apr 6, 2023
Thank you for your feedback. We hope you visit us, again. Thank you!!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Jamie went above and beyond a normal employee goes. Definitely booking again in the near future.
Response from Valerie Cavazos Assistant General Manager on Mar 9, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Viola

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent place, very clean
Place was so clean, bathtub was spotless. Room was clean, very clean. Breakfast on point!!
Stayed 1 night in Feb 2023
Response from Valerie Cavazos Assistant General Manager on Mar 1, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 Poor

Timothy James

Business traveller
Disliked: Amenities, property conditions & facilities
I stayed here for 4 days while on business. It was a very windy day when I checked in, and you could hear the wind coming in thru the windows and out the door. There seemed to be only lukewarm water available. They might need more water heaters. Did not get a hot shower while there. TVs are very outdated. Not even 720 HD, and very few channels to watch Carpet in room needs cleaned. Was sticky so always had to wear shoes or socks. Front staff was unable to give me coffee for the room. Also for the 4 days there was no room service and I was working during the day to get coffee from them. Toilet was not secured and rocked a little. Water pressure from sink was low. Better pressure in kitchen Next time in town, I'll be staying elsewhere.
Stayed 4 nights in Feb 2023
Response from Valerie Cavazos Assistant General Manager on Mar 1, 2023
Thank you for taking the time to share your recent experience at Homewood Suites. You are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Valerie

Stayed 1 night in Feb 2023
Response from Valerie Cavazos Assistant General Manager on Mar 10, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Gerardo

Response from Valerie Cavazos Assistant General Manager on Mar 7, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Terrible

Jared

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here!
We reserved a 2 room suite for our family of 5, months ahead of time. When we arrived we were told they have rented our 2 room suite to someone else during our stay. So we were given 2 small rooms down the hall from each other. This isn't very convenient when traveling with 3 children. (After reading other reviews I wonder if this 2 room suite even exists.) We also had roaches in the kitchen, someone previous had left clothes on the chair, no hot water in the bathroom sink, the kitchen sink leaked right through the drain and into the cabinet then onto the floor. Not a single ice machine in the building worked. The hot tub was broken, the exercise room was being remodeled and only had 1 non working treadmill and a bike that required internet to use. As you can guess the internet was so slow it couldn't connect to the bike to be able to use that. Also the noise from a group of dock workers having a party every night was not very fun, but did the staff ask the party to quiet down. On the bright side free beer and wine on Wednesday nights.
Stayed 4 nights in Dec 2022
Response from Valerie Cavazos Assistant General Manager on Jan 2, 2023
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with your suite. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2022
Response from Valerie Cavazos Assistant General Manager on Jan 2, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 Poor

Rex

Business traveller, Travelled with partner
Disliked: Staff & service
The hotel staff was ok but booked me for a king room and then gave us a full size bed. When we questioned it we were told that’s all they had because renovations so we could take it or we could go and look for another room
Stayed 1 night in Oct 2022
Response from Valerie Cavazos Assistant General Manager on Oct 27, 2022
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Thank you for your feedback, and we hope you will come back and stay with us again.

8/10 Good

Stacie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022
Response from Valerie Cavazos Assistant General Manager on Oct 27, 2022
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Thank you for your feedback, and we hope you will come back and stay with us again.

10/10 Excellent

Stan

Stayed 1 night in Sep 2022

2/10 Terrible

Teresita I

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sadly they were renovating & they shut down the water on Saturday from 9am-2pm. Also when I checked in & went to the room, the room was filthy & extremely dirty!! & an unexpected charge of $10 the night for parking, there was not even a security guard on site!!!
Stayed 2 nights in Sep 2022
Response from Valerie Cavazos Assistant General Manager on Sept 27, 2022
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

6/10 Okay

Sonya

Liked: Cleanliness, room comfort
NOT HAPPY!!!
DID NOT APPRECIATE HAVING NO WATER FOR 10 HOURS (8am-6pm)! YOU ADVERTISE BREAKFAST EVERYDAY UNTIL 10am & THAT DID NOT HAPPEN EITHER!!
Stayed 4 nights in Sep 2022
Response from Valerie Cavazos Assistant General Manager on Sept 17, 2022
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were unhappy, and the water was shut off during your time here. We hope you will consider staying at Homewood Suites in the future when renovations are complete.

8/10 Good

Subin

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2022

4/10 Poor

Danielle

Disliked: Staff & service
Stayed 3 nights in Sep 2022

8/10 Good

Jacqueline

Stayed 2 nights in Sep 2022

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Well, it was ok, the hotel it’s nice and the service was really good, nice people everywhere, the only thing is that when I look for a hotel one of the main things I check for is the hot tub, since I really need to relax and have a good time in it, and it look that it’s been out of service for long time, and the other thing that was annoying is that I had to go back to the front desk to re program my keys since they stopped working twice, but pretty much we had a good time!!
Stayed 3 nights in Sep 2022
Response from Valerie Cavazos Assistant General Manager on Sept 6, 2022
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not was I was expecting for $200 a night !
The room was not properly clean , nor the stove and the refrigerator was dirty from the outside ! I understand short staff but it could of been cleaner.
Stayed 2 nights in Sep 2022
Response from Valerie Cavazos Assistant General Manager on Oct 9, 2022
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with your suite. We are currently going through renovation and updating our appliances. We hope you will consider staying at Homewood Suites in the future and see the difference at our hotel. Thank you.

6/10 Okay

KRYSTLE

Travelled with group
.
Stayed 2 nights in Aug 2022
Response from Valerie Cavazos Assistant General Manager on Aug 30, 2022
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

8/10 Good

Estella

Stayed 1 night in Aug 2022
Response from Valerie Cavazos Assistant General Manager on Aug 30, 2022
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

2/10 Terrible

Daniel

Stayed 2 nights in Aug 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Valerie Cavazos Assistant General Manager on Aug 28, 2022
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Melissa

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Upset parking
Our stay was good! Just didn’t like the fact that I wasn’t told we had to pay for parking and we got charged afterwards. I wish I was told earlier and during the time of booking. No reason to pay for parking there too. I would understand if busy area but it’s not!!
Stayed 1 night in Aug 2022
Response from Valerie Cavazos Assistant General Manager on Aug 20, 2022
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with the parking fee and wasn't address at check in. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

2/10 Terrible

Roy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and staff were polite.
Stayed 3 nights in Aug 2022
Response from Valerie Cavazos Assistant General Manager on Aug 17, 2022
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Terrible

Madisen

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

2/10 Terrible

Stephanie

Travelled with family and small children, Travelled with pets
Expedia cancelled my reservation without telling me so I had to scramble to find a hotel when I got here.
Stayed 1 night in Aug 2022

2/10 Terrible

Norma J

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After 1 hour and 30 min of waiting for my room, they still said there's a still another 30 min wait. This place is just not good for ur vacations. We drove 4 hours to come on vacation and waited for nothing. Unacceptable!! Plus their excuses were someone just quit 🙄 that ain't my business. Plus this is the only hotel that make you pay a parking fee like whyyy?
Stayed 2 nights in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Aug 4, 2022
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

6/10 Okay

Victor

Disliked: Cleanliness
Place is nice but no housekeeping services not even to replace linen or to pick up trash. We reserved a king size bed and we ended up with a queen size for the same price. Never again.
Stayed 2 nights in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Jul 31, 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration. We hope you will consider staying with us in the future.

6/10 Okay

Gabriela

Travelled with family
Liked: Staff & service
.
Stayed 1 night in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Jul 29, 2022
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Thank you for your feedback and we hope you will come back and stay with us again.

10/10 Excellent

Pebbles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Jul 29, 2022
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Osvaldo

Stayed 1 night in Jul 2022

6/10 Okay

Danya

Travelled with family
Liked: Amenities
Received the wrong room
Stayed 1 night in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Jul 30, 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration. We hope you will consider staying with us in the future.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Jul 19, 2022
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Darla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We really enjoyed our room. Maybe a little too much.
Stayed 2 nights in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Jul 21, 2022
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Terrible

Leon

Stayed 1 night in Jul 2022

6/10 Okay

Bobby

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Bed wasn’t even made when we got to the room and they wouldn’t make the beds. We rented a room to sleep 7. And wouldn’t sleep 7. They didn’t have enough towels or blanket for everyone even when I was only asking for 4. Couldn’t supply that. I requested a roll away since the room couldn’t sleep 7 since they said it could and they said they would have it to our room and never got it so we bought a blow up bed. Stove was a joke. Rented that room so we could save money on eating and couldn’t use the area. Location is awesome to everything we were doing.
Stayed 3 nights in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Jul 15, 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quick family getaway stay
Over all good experience. We stayed in the double Queen bed room with the separate living area and the sofa bed. Small kitchen also included with large fridge and small stove. The front staff was helpful however there was nobody ever at the front (even during regular day time hours). We had to always ring the bell for towels or to make our payment. We didn’t eat breakfast there but they provided a free variety of options (eggs, bacon, sausage, coffee, etc.) One last thing that they may want to fix is the big hotel sign in the front. I am not sure it’s under remodel but regardless is an eye sore.
Stayed 3 nights in Jul 2022
Response from Valerie Cavazos Assistant General Manager on Jul 15, 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.