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Reviews of Homewood Suites Corpus Christi

3 out of 5
Homewood Suites Corpus Christi
5201 Crosstown Expressway / SH # 286, Corpus Christi, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 290 out of 615 reviews" "
Rating 8 - Good. 154 out of 615 reviews" "
Rating 6 - Okay. 74 out of 615 reviews" "
Rating 4 - Poor. 46 out of 615 reviews" "
Rating 2 - Terrible. 51 out of 615 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay at this property again next year for Easter
Stayed 4 nights in Mar 2024
Response from Shawn Miller on Apr 2, 2024
Thak you for your feedback. It is important to us to make every stay a great one. We hope to see you again soon!

8/10 Good

Bradley, Bettendorf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Thank you Bradley for your feedback, we hope to see you back soon.

8/10 Good

Jessica

Stayed 2 nights in Feb 2024
Response from Valerie Cavazos Assistant General Manager on Mar 23, 2024
Thank you for your feedback. We hope you visit us again.

10/10 Excellent

Shellie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and spacious room
Response from General Manager on Jan 18, 2024
Thak you for your feedback, we hope to see back very soon, have a great year.

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 12, 2024
Thank you for the 5 stars, have an awesome 2024

10/10 Excellent

Maria Elvira

Stayed 2 nights in Dec 2023
Response from General Manager on Jan 29, 2024
Thank you for the 5 star review

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to pay to park in the hotel parking lot.
The stay was ok. We were traveling over the holidays and need a place to stay. We really enjoyed Corpus Christi. My only issue was the fact that I had to pay to park my car. It would have been one thing if it was parking garage or even covered parking but it was nothing more then normal parking. It was 12 dollars a night which is stupid for me to have to pay just to park my car. There was no mention of having to pay for parking when I booked the room and was shocked when I got there and they told me it was 12 dollars a night and that it was a management decision and there was nothing he could do to change it.
Stayed 2 nights in Dec 2023
Response from Valerie Cavazos Assistant General Manager on Feb 1, 2024
Thanks for staying with us. Our hotel policy requires 12 parking per vehicle. We hope you can visit us again. We appreciate your feedback!

4/10 Poor

DeShara

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff was short, rude, and not willing to help. Creating more issues with the checkin process even after making a personal phone call to setup a company credit card via an authorization form and still required my employee to put their personal credit card down putting funds on hold for multiple days.
Stayed 1 night in Dec 2023
Response from Valerie Cavazos Assistant General Manager on Dec 29, 2023
Our policies require a proper form of payment for incidentals and approve Credit Card Authorization. Thank you choosing Homewood Suites-Corpus Christi.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Valerie Cavazos Assistant General Manager on Dec 28, 2023
Thank you for your feedback. We hope to see you again.

8/10 Good

Xiaozhen

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite, friendly staff.
Stayed 2 nights in Nov 2023
Response from Valerie Cavazos Assistant General Manager on Nov 30, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Terrible

Jonathan

Stayed 1 night in Nov 2023
Response from Valerie Cavazos Assistant General Manager on Dec 28, 2023
Thank you for your feedback. We hope to see you, again.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff including the GM were super nice and friendly. We have stayed here in the past and will stay here again.
Stayed 3 nights in Nov 2023
Response from Valerie Cavazos Assistant General Manager on Nov 30, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Sabrina H

Stayed 2 nights in Nov 2023
Response from Valerie Cavazos Assistant General Manager on Dec 28, 2023
Thank you for your feedback. We hope to see you again.

10/10 Excellent

Tanya or Joaquin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
As always, we’re never disappointed with the amenities and rooms at this hotel. Check in was smooth and check out also. We’ll definitely be back. Just want to send a shout out to Shawn at the front desk. She was so friendly, kind and helpful with some information I inquired about. Keep up the great work😉
Stayed 1 night in Nov 2023
Response from Valerie Cavazos Assistant General Manager on Nov 21, 2023
Thank you for your recent stay at our hotel! I hope you felt at home and Shawn was able to help your accommodations. We can’t wait to welcome you home again soon!

10/10 Excellent

ashlynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Valerie Cavazos Assistant General Manager on Nov 19, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a mom of 5 kids, I find it very hard to find hotel rooms that provide us with enough room to fit our whole family. This place was great. The staff was friendly, we had a 2 room suite with plenty of space for everyone to wind down at the end of a long day, and with free breakfast and a kitchen, it helped keep down the costs of needing to eat out all of the time.
Stayed 2 nights in Oct 2023
Response from Valerie Cavazos Assistant General Manager on Nov 7, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Ida

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed
Great location, nice looking room and lobby, friendly service- but there was a dead bug, the linens were stained and dirty, no shampoo or conditioner in the shower, doors had dirty fingerprints, not enough towels for number of guests.
Stayed 1 night in Oct 2023
Response from Valerie Cavazos Assistant General Manager on Oct 22, 2023
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
Great service, courteous staff.
Stayed 2 nights in Oct 2023
Response from Valerie Cavazos Assistant General Manager on Oct 14, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Sonia, Laredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable accommodations, good breakfast
Stayed 2 nights in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Oct 3, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Juan

Stayed 1 night in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Sep 20, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Adelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Sep 18, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Viara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It’s ok
The hotel was okay for the price, I did have to change rooms and after changing rooms due to them giving me the wrong room, they gave the wrong room again. Before arriving I called to confirm they had roll away beds and asked for it to be added to my reservation, it was not. I called for the bed and the agent tried to tell me they didn’t have one and then after speaking to the manager he brought it to me. And you pay $12 to park and it’s not even in a prime location. You could park for free in the AMC lot but they charge you at check in
Stayed 1 night in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Nov 7, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay
The room was nice but they didn’t stock it with soap or towels. The front door was locked when I arrived so had to wait for someone to open it from inside. The signs in the parking lot warning that they were not responsible for missing vehicles was very concerning. They did not clean the rooms daily and when I requested my room to be cleaned it was declined and I was advised that I could go to the front to restock any items I needed.
Stayed 2 nights in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Sep 11, 2023
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your feedback is very important to us. Thank you for your feedback, and we hope you will come back and stay with us again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant Family Space
We loved the Wednesday night social meal and nice breakfast. Our room was comfortable and clean. Very nice staff. Nice pool and amenities. If we are in the area we would choose this hotel again because it was such a pleasant experience.
Stayed 1 night in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Sep 11, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff but beds not very comfy
Smoke smell kept coming into the bathroom from the common vent. Hotel is older but kept very clean. Staff very friendly.
Stayed 3 nights in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Sep 8, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Sep 8, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Kristie

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
My family and I have been staying here for years. Not sure cause it was Labor Day weekend, but we were charged $12 a day (3 day stay) for PARKING!! Was not even notified at check-in for the charge. Thankful pets are welcomed for a $75 fee, but it doesn't have to reek of pee going in and out of the two doors in the back. Not happy with this stay what so ever.
Stayed 3 nights in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Nov 7, 2023
Thank you for taking the time to share your recent experience at our hotel. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

8/10 Good

Tanya or Joaquin

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Valerie Cavazos Assistant General Manager on Sep 5, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and cozy for my family of 4. We really enjoyed the pool, breakfast, and overall experience was amazing and we look forward to going back one day.
Stayed 2 nights in Aug 2023
Response from Valerie Cavazos Assistant General Manager on Sep 4, 2023
Thank you for your feedback. We hope you visit us, again. Have wonderful day.

10/10 Excellent

Romeo

Stayed 2 nights in Aug 2023
Response from Valerie Cavazos Assistant General Manager on Aug 30, 2023
Thank you for your feedback. Hope you visit us, again.

8/10 Good

zijing

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Valerie Cavazos Assistant General Manager on Aug 20, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Esteban

Stayed 3 nights in Aug 2023
Response from Valerie Cavazos Assistant General Manager on Aug 14, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Valerie Cavazos Assistant General Manager on Aug 7, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 2 nights in Jul 2023
Response from Valerie Cavazos Assistant General Manager on Aug 2, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Friendly, quiet and comfortable. Clean and pet friendly. Great continental breakfast.
Stayed 2 nights in Jul 2023
Response from Valerie Cavazos Assistant General Manager on Aug 1, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Javier

Stayed 3 nights in Jul 2023
Response from Valerie Cavazos Assistant General Manager on Jul 18, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We traveled with our two children and had a pleasant stay. Our room itself was very nice and cozy. The only downfall for me was the noise of the highway since you are very close to it. Its not a deal breaker but if you are very light sleeper it might bug you. The other thing we noticed was our Ford truck was tampered with during the night. It looks like someone tried breaking in but were unsuccessful. I dont blame the hotel for things like that because it could honestly happen anywhere. Overall i did enjoy the hotel, the room, the breakfast and the staff. I would probably stay again.
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 17, 2023
Thank you very much for your survey, and very sorry that something happened to your truck, we a re working very hard with our local Police department to increase patrol checks here to avoid any further issues, we hope to see you back soon.

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from Valerie Cavazos Assistant General Manager on Jul 18, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was very dirty and no one was able to swim, very disappointing. Soaps and towels at a minimum. Breakfast was great, friendly staff.
Stayed 2 nights in Jul 2023
Response from Valerie Cavazos Assistant General Manager on Jul 13, 2023
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Thank you for your feedback, and we hope you will come back and stay with us again.

6/10 Okay

Monica

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Visibly dirty linens. Roaches. Carpets are nasty. The pool was green and closed during our stay. The AC in the lobby was out. Fortunately our room had wirking AC.I happened to noticed crusty red/brown spots on the sheet. The other bed had ugly stains. I had to switch out the bedding. I found a plastic hand nail on the bathroom floor and a roach running around. stay was the free breakfast. The breakfast was very satisfying.
Stayed 2 nights in Jul 2023
Response from Valerie Cavazos Assistant General Manager on Jul 13, 2023
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Thank you for your feedback, and we hope you will come back and stay with us again.

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good, convenient, affordable, and fun for the family. Might book again.
Stayed 2 nights in Jul 2023
Response from Valerie Cavazos Assistant General Manager on Jul 11, 2023
Thank you for your feedback. We hope you visit us, again!!

8/10 Good

carl

Stayed 6 nights in Jun 2023
Response from Valerie Cavazos Assistant General Manager on Jul 7, 2023
Thank you for your feedback. We hope you visit us, again.

8/10 Good

Elliot

Liked: Cleanliness, property conditions & facilities
Stayed 19 nights in Jun 2023
Response from Valerie Cavazos Assistant General Manager on Jul 6, 2023
Thank you for your feedback. We hope you come visit us, again.

2/10 Terrible

Ninh

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
No any compensation due to out of electricity during evening and the whole night
Stayed 1 night in Jul 2023
Response from General Manager on Jul 3, 2023
Unfortunately the transformer that feeds into our Hotel broke down, this was out of our control and we are sorry that this happened, power was restored until 8am Sunday, and because you pay EXPEDIA directly, I can't give you money that it was not paid to us, we will take care of the refund but you will have to do it via EXPEDIA.

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was close to several restaurants/stores. It is also walking distance from a nice movie theatre. My family enjoyed the pool, very calm and peaceful. A really good breakfast selection that fed my whole family before a day out on the beach. We stayed in a family suite, which was great. My husband and our smallest child were in the bigger room while our 4 teenagers were in the 2 bed, room. I really liked that we had a middle area to share, small living room and kitchen. Great amount of space for the price per night.
Stayed 3 nights in Jun 2023
Response from Valerie Cavazos Assistant General Manager on Jul 4, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Robert

Business traveller, Travelled with partner
I attended a conference in the American Bank Center along Shoreline Boulevard. There are old, multistory hotels in the adjacent (10 minute walk) downtown Corpus Christi, however there are no restaurants or night attractions in the whole downtown area. Homewood Suites is a 15-minute drive from American Bank Center, but next to 3 restaurants and a movie theatre. It is a 5 minute drive to all of Corpus Christi’s shopping areas along South Padre Island Drive. Padre Island is a 25 minute drive away. It’s sad to see the downtown and the convention area has deteriorated, but this has been happening for 10 years or more.
Stayed 2 nights in Jun 2023
Response from Valerie Cavazos Assistant General Manager on Jul 4, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 Poor

Edward Zepeda

Disliked: Cleanliness, property conditions & facilities
Not very well trained to accommodate situations and solve problems to make a comfortable stay.
Stayed 2 nights in Jun 2023
Response from Valerie Cavazos Assistant General Manager on Jul 4, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Jun 2023
Response from Valerie Cavazos Assistant General Manager on Jun 19, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Berta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Valerie Cavazos Assistant General Manager on Jun 19, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

El

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast is very limited/ No ac in hallways or where you eat breakfast/ pool was dirty / barbecue pit didn't work also
Stayed 2 nights in Jun 2023
Response from Valerie Cavazos Assistant General Manager on Jun 19, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!