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Reviews of Hotel Hospes Palacio del Bailío

5 out of 5
Hotel Hospes Palacio del Bailío
Calle Ramirez de las Casas Deza, 10-12, Córdoba, Cordoba

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 921 reviews" "
Rating 8 - Good. 149 out of 921 reviews" "
Rating 6 - Okay. 35 out of 921 reviews" "
Rating 4 - Poor. 9 out of 921 reviews" "
Rating 2 - Terrible. 8 out of 921 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with great service and food. We had dinner there and food was delicious. They also had a wonderful flamenco show with the dinner.
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Alberto Pérez - Hotel General Manager on Apr 13, 2024
Estimada Ángela: Agradecerle en primer lugar su confianza en nuestro hotel durante su estancia en Córdoba. Nos alegramos haya disfrutado de una estancia satisfactoria. Esperamos poder volver a atenderla próximamente en Hospes Hotels. Muy Cordialmente, Alberto Pérez - Director Hotel

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique historic building and excellent restaurant. Staff was very attentive and nice. Beautiful entry and courtyard. There was a little mold smell in the shower, but not too much. Also the hotel is a little walk from most of downtown, however, this made it a quiet property near to many attractions and dining options, like Quinta.
Stayed 2 nights in Mar 2024
Response from Alberto Pérez - Hotel General Manager on Apr 7, 2024
Dear Mr Franklin, Thank you so much for your confidence in Hospes Hotels. We are so glad knowing about your great stay with us. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One if the most beautiful hotels I have ever stayed in. The staff is really welcinh and friendly. I dod not want to leave!
Stayed 2 nights in Mar 2024
Response from Alberto Pérez - Hotel General Manager on Mar 28, 2024
Dear Donald, Thank you so much for your confidence in Hospes Hotels. We are delighted reading you find us one of the most beautiful hotels you have ever stayed. So nice from you. We do appreciate your so kind and positive review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Cornelius, Millwood

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely beautiful property. It’s hard to leave the special mix of ancient/modern environment with unusually calming and beautiful gardens.
Stayed 1 night in Mar 2024
Response from Alberto Pérez - Hotel General Manager on Mar 24, 2024
Dear Cornelius, Thank you so much for your confidence in Hospes Hotels. We are delighted reading how deeply our special mix of ancien, modern and relaxing gardens have touched you. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

jay, Fernandina

Stayed 2 nights in Mar 2024
Response from Alberto Pérez - Hotel General Manager on Apr 7, 2024
Dear Jay, Thank you so much for your confidence in Hospes Hotels. We are so glad knowing about your great stay with us. We do appreciate your so kind review score about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful historic hotel
Stayed 3 nights in Feb 2024
Response from Alberto Pérez - Hotel General Manager on Feb 24, 2024
Dear Sonia, Thank you so much for your confidence in Hospes Hotels. We are so glad knowing about your great stay with us, stating about our excellent location and beautiful historic property. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location (Cordoba is fantastic to visit). Room was very nice. Only minor improvement would be easier access to the bar and to get a drink in the lounge/on one of the patios. Breakfast was great but expensive.
Stayed 4 nights in Feb 2024
Response from Alberto Pérez - Hotel General Manager on Feb 11, 2024
Dear Nicola, Thank you so much for your confidence in Hospes Hotels. We are so glad knowing about your overall nice stay with us. Thank you for let us know about the bar facilities improvement recommendations. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Phek

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has got such a long history behind it. We get a tour explaining how old some of the painting/items are.
Stayed 3 nights in Dec 2023
Response from Alberto Pérez - Hotel General Manager on Dec 10, 2023
Dear Phek, Thank you so much for your confidence in Hospes Hotels. We are delighted reading your so kind words of how much you have enjoyed our property full of history. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Howard Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful experience; helpful and always courteous staff. Enjoyed the spa, the communal spaces, the dining. An historic building ingeniously modernised. Altogether very classy in the best sense of the word, also excellent value.
Stayed 3 nights in Nov 2023
Response from Alberto Pérez - Hotel General Manager on Nov 18, 2023
Dear Hoeard, Thank you so much for your confidence in Hospes Hotels. We are so glad knowing about your delightful experience, stating about so many positive aspects of the hotel. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
A great hideaway in Cordoba’s old city.
Beautiful property, excellent staff, clean and well/m-managed.
Stayed 2 nights in Nov 2023
Response from Alberto Pérez - Hotel General Manager on Nov 7, 2023
Dear Mark, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing you consider this hotel a great hideaway in Córdobas old city. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alberto Pérez - Hotel General Manager on Nov 5, 2023
Dear Joe, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing about your great stay with us. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this beautiful hotel. Staff is friendly, attentive and professional. Walk to most restaurants and bars. Highly recommend. Would stay here again.
Stayed 4 nights in Oct 2023
Response from Alberto Pérez - Hotel General Manager on Oct 29, 2023
Dear Frank, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing you had an excellent stay at this beautiful hotel, stating about our friendly, attentive and professional personnel. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Basar, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location clean and large room good staff
Stayed 1 night in Oct 2023
Response from Alberto Pérez - Hotel General Manager on Oct 29, 2023
Dear Basar, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing you had a great experience with us, stating about our good location, large room or good personnel. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Bahareh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with great staff! Patio and Roman bath was plus. Foot on terrace was yummy too
Stayed 2 nights in Oct 2023
Response from Alberto Pérez - Hotel General Manager on Oct 14, 2023
Dear Bahareh, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing you had a great experience at this beautiful hotel, where our patio and Roman baths are a plus, altogether with delicious food and great personnel. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Alberto Pérez - Hotel General Manager on Oct 14, 2023
Dear Susan, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing you had a great experience at this hotel. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Ilma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in cordoba. Nice way to relax after touring the city.
Stayed 2 nights in Oct 2023
Response from Alberto Pérez - Hotel General Manager on Oct 14, 2023
Dear Ilma, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing you had a great relaxing experience at this hotel. Really glad you consider us the best hotel in Córdoba. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning big room and bathroom with two showers. Great swimming in the Roman baths. Good swimming in the small outdoor pool. Very good food and service at the outdoor eatery. Roman ruins under the glass floor of the dining room. Beautiful peaceful place 15 minute walk to mesquite.
Stayed 3 nights in Sep 2023
Response from Alberto Pérez - Hotel General Manager on Oct 8, 2023
Dear Anya, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing you had a great experience at this hotel, enjoying our location, F & B facilities, stunning rooms, great swimming pool and Roman baths, and our I century Roman rest underneath our restaurant. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Ning

Stayed 1 night in Sep 2023
Response from Alberto Pérez - Hotel General Manager on Sep 23, 2023
Dear Ning, Thank you so much for your stay with us. We are delighted knowing you really liked the hotel. We do appreciate your so kind review score about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Aug 2023
Response from Alberto Pérez - Hotel General Manager on Sep 3, 2023
Dear Chelsea, Thank you so much for your stay with us. We are glad knowing you have had a good stay with us, stating about our excellent personnel. We do appreciate your so kind review score about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with wonderful staff and accommodations!
Stayed 1 night in Aug 2023
Response from Alberto Pérez - Hotel General Manager on Sep 3, 2023
Dear Danielle, Thank you so much for your confidence in Hospes Hotels. We are delighted knowing you have found this hotel amazing with wonderful personnel and accommodations. We do appreciate your so kind review about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

David

Stayed 2 nights in Aug 2023
Response from Alberto Pérez - Hotel General Manager on Aug 13, 2023
Dear David, Thank you so much for your stay with us. We are delighted knowing you have found this hotel excellent in all respects. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain and well above expectations
Stayed 2 nights in Jul 2023
Response from Alberto Pérez - Hotel General Manager on Aug 6, 2023
Dear Mark, Thank you so much for your stay with us. We are delighted knowing you have enjoyed a great stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

kristian

Stayed 2 nights in Jul 2023
Response from Alberto Pérez - Hotel General Manager on Aug 6, 2023
Dear Kristian, Thank you so much for your stay with us. We are glad knowing you have overall enjoyed your stay with us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2023
Response from Alberto Pérez - Hotel General Manager on Jul 11, 2023
Dear Tamer, Thank you so much for your stay with us. We are delighted knowing you have enjoyed a great stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Savas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at this property! the staff, and the grounds were really lovely.
Stayed 1 night in Jun 2023
Response from Alberto Pérez - Hotel General Manager on Jul 1, 2023
Dear Guest, Thank you so much for your stay with us. We are delighted knowing you have enjoyed so much your stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Faithfully, Alberto Pérez - Hotel GM

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Palace!
Excellence! Beautiful, location, atmosphere
Stayed 1 night in Jun 2023
Response from Alberto Pérez - Hotel General Manager on Jul 1, 2023
Dear Alberto, Thank you so much for your stay with us. We are delighted knowing you have enjoyed so much your stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

6/10 Okay

QU

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Really disappointed…poor service especially front desk staff , Manager is pretty nice but the staff are not professional as well ! Never go back again !
Stayed 1 night in May 2023
Response from Alberto Pérez - Hotel General Manager on May 27, 2023
Dear Ms QU, Thank you so much for your stay with us. We are really sorry a mistake from reception team have spoilt the overall satisfaction. Our sincere apologies for this. Tried to sorted out for you and had already check the right procedures with reception team. We do appreciate you have let us known. For us it will be a pleasure receiving you back again in Hospes Hotels. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

N.

Stayed 3 nights in May 2023
Response from Alberto Pérez - Hotel General Manager on May 19, 2023
Dear N, Thank you so much for your stay with us. We are delighted knowing your overall stay have been satisfactory. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Faithfully, Alberto Pérez - Hotel GM

10/10 Excellent

Jiayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Alberto Pérez - Hotel General Manager on May 6, 2023
Dear Jiayu, Thank you so much for your stay with us. We are delighted knowing you have enjoyed so much your stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, helpful and friendly staff; the garden & pool area with trees and shade was splendid and relaxing.
Stayed 2 nights in Apr 2023
Response from Alberto Pérez - Hotel General Manager on May 3, 2023
Dear Carlos, Thank you so much for your stay with us. We are delighted knowing you have enjoyed so much our nice rooms, helpful and friendly personnel, and garden and pool areas. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

jaime

Liked: Cleanliness, amenities, property conditions & facilities
The beauty of the property and the beautiful gardens
Stayed 2 nights in Apr 2023
Response from Alberto Pérez - Hotel General Manager on May 1, 2023
Dear Jaime, Thank you so much for your stay with us. We are delighted knowing you have enjoyed our beautiful property and pretty courtyards. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel report
Nice hotel. Our room 23 was an upgrade but it was very noisy next to a service snd loading area and a street. Property is very pretty but a fair walk 15-20 min from the historic center. This was fine for us but maybe not for all visitors. Breakfast was very chaotic though not busy. Coffee took a long time to get. Staff outside if breakfast were very nice.
Stayed 1 night in Apr 2023
Response from Alberto Pérez - Hotel General Manager on May 1, 2023
Dear Michele, Thank you so much for your stay with us. We are sorry we did not match all your expectations. Our sincere apologies for that. We do appreciate you have let us known where to improve. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with pretty courtyards and friendly staff.
Stayed 2 nights in Mar 2023
Response from Alberto Pérez - Hotel General Manager on Apr 2, 2023
Dear Pauline, Thank you so much for your stay with us. We are delighted knowing you have enjoyed our beautiful property and pretty courtyards, and friendly personnel. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Alberto Pérez - Hotel General Manager on Mar 31, 2023
Dear John, Thank you so much for your stay with us. We are delighted knowing you have overall liked our hotel. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay but one of employee was not friendly
Stayed 2 nights in Mar 2023
Response from Alberto Pérez - Hotel General Manager on Mar 27, 2023
Dear Mr Ann, Thank you so much for your stay with us. We are delighted knowing you had a nice stay with us. Sorry if any of our personnel did not seem friendly to you. Our apologies for that. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular. Our room was stunning and the service was perfect. Friendly and attentive.
Stayed 1 night in Mar 2023
Response from Alberto Pérez - Hotel General Manager on Mar 26, 2023
Dear Mr Anthony, Thank you so much for your stay with us. We are delighted knowing you have found our hotel spectacular, mentioning our stunning rooms and friendly and attentive personnel. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

Yara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel...loved the room, beautiful!
Stayed 2 nights in Mar 2023
Response from Alberto Pérez - Hotel General Manager on Mar 26, 2023
Dear Ms Yara, Thank you so much for your stay with us. We are delighted knowing you have liked so much our wonderful hotel and rooms. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Property is not a typical hotel. Combination of retro modern.
Stayed 2 nights in Mar 2023
Response from Alberto Pérez - Hotel General Manager on Mar 18, 2023
Dear Mr Prashant, Thank you so much for your stay with us. We are delighted knowing you have liked so much our combination of retro modern. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Thomas, Novato

Liked: Cleanliness, staff & service, property conditions & facilities
Most memorable about this beautiful property are the Roman rooms with intact frescoes and a large mosaic floor beneath the hotel, which can be visited and are visible from the glass floor of the restaurant. Very nice staff.
Response from Alberto Pérez - Hotel General Manager on Mar 18, 2023
Dear Mr Thomas, Thank you so much for your stay with us. We are delighted knowing about your memorable stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The service was impeccable. We had just come from the pouring rain and before our check in time and they were so accommodating! They did everything from holding our luggage to getting our room ready early. They also gave us a tour of their hotel and set up all our bags in our room. Could not have asked for a better stay!
Stayed 1 night in Mar 2023
Response from Alberto Pérez - Hotel General Manager on Mar 12, 2023
Dear Brianna, Thank you so much for your stay with us. We are delighted knowing about your wonderful stay and fabulous wellcoming with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful, staff was wonderful, spa was wonderful. Really a nice choice if you are looking for a bit of luxury in Cordoba.
Stayed 1 night in Mar 2023
Response from Alberto Pérez - Hotel General Manager on Mar 12, 2023
Dear John, Thank you so much for your stay with us. We are delighted knowing about your wonderful stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Frank, QUITO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 1 night in Feb 2023
Response from Alberto Pérez - Hotel General Manager on Feb 24, 2023
Dear Mr Frank, Thank you so much for your stay with us. We are delighted knowing about your wonderful stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Alberto Pérez - Hotel General Manager on Feb 20, 2023
Dear Mr Henrik, Thank you so much for your stay with us. We are glad about your overall nice stay. Our sincere apologies for not matching 10 out of 10 your expectations. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Shervin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Alberto Pérez - Hotel General Manager on Mar 6, 2023
Dear Ms Shervin, Thank you so much for your stay with us. We are delighted knowing about your wonderful stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Alfonso, Santa Catarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shame we just stayed one night
Response from Alberto Pérez - Hotel General Manager on Jan 9, 2023
Dear Mr Alfonso, Thank you so much for your stay with us. We are glad reading overall your stay with us has been great, even short. We do appreciate your positive way of recommending us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Beautiful hotel, nice location, high quality service. Restaurant food was uninspiring and could do better.
Stayed 4 nights in Dec 2022
Response from Alberto Pérez - Hotel General Manager on Dec 31, 2022
Dear Mr Jeffrey, Thank you so much for your stay with us. We are glad reading overall your stay with us has been great, mentioning our beautiful hotel, nice location and hugh quality service. We do appreciate you have mentioned as well those issues to improve. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was unique, I liked the most the beautiful garden and the historic architecture of the building
Response from Alberto Pérez - Hotel General Manager on Dec 6, 2022
Dear Mr Hesham, Thank you so much for your stay with us. We are delighted reading about your great stay with us, mentioning our beautiful gardens and rich historic architecture. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

10/10 Excellent

Madhubanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Alberto Pérez - Hotel General Manager on Mar 18, 2023
Dear Mr Madhubanti, Thank you so much for your stay with us. We are delighted knowing about your amazing stay with us. We do appreciate your so kind words about us. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner
Stayed 2 nights in Nov 2022
Response from Alberto Pérez - Hotel General Manager on Dec 6, 2022
Dear Mr David, Thank you so much for your stay with us. We are glad overall you have enjoyed your stay with us. We take notice about the Air Conditioner. It will be a pleasure receiving you back in Hospes Hotels soon. Yours Sincerely, Alberto Pérez - Hotel GM