Indoor pool, sun loungers
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Reviews of Tivoli Hotel

4 out of 5
Tivoli Hotel
Arni Magnussons Gade 2, Copenhagen

Reviews

8.6

Excellent

Rating 10 - Excellent. 2721 out of 5179 reviews" "
Rating 8 - Good. 1632 out of 5179 reviews" "
Rating 6 - Okay. 525 out of 5179 reviews" "
Rating 4 - Poor. 199 out of 5179 reviews" "
Rating 2 - Terrible. 102 out of 5179 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant inside, like the nordic look of the rooms. Helpful staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, early checkin was available and bag drop really helped. Loved the hotel.
Response from Emilie - Tivoli Hotel on Apr 24, 2024
Hi Charlotte,Thank you for sharing :)We are so happy that you loved the hotel and got the assistance needed from our staff.Have a lovely day.

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and cleanliness were excellent. It’s a 14min walk or so to the train and Tivoli Gardens. Room was a nice size and we had a gorgeous view of the water. It’s about a 40min walk or so to Nyhavn. There is an IKEA and a movie theatre about 8min away so that was nice.
Stayed 2 nights in Apr 2024
Response from Emilie - Tivoli Hotel on Apr 24, 2024
Hi Devon,Thank you for your review and tips for the surrounding area. I am happy that you enjoyed your stay and gorgeous view to Kalvebod Brygge:)Have a lovely day

10/10 Excellent

Nakul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tivoli hotel has a great location, walking distance or a short bus ride, from most of the places you would like to go on a visit to Copenhagen (Tivoli Gardens, museums, food options, etc.). You can also hire bikes from the museum (which we did for a day, including kids bikes) from the hotel - this is the preferred way to get around by most people in the city! Breakfast was good enough. A decent selection of cereals, breads, pastries, drinks, etc. Kids like the pancakes with different syrups. During our stay (Apr'24 school Easter holidays), there was always enough place to sit without waiting (we got down between 8.30 and 9.00). We had adjoining rooms which had adequate space. Rooms were in good conditions and nicely decorated. We asked for a quiet area for the room on check-in and the staff amended with no probs. Note, you need to ask for the rooms to be cleaned (previous day by 10pm). Additionally, you need to specify you want a full clean, else the only the towels are replaced and bins emptied. The room gets a full clean after 4 night by default. The pool was great for the kids. Has a decent shallow areas for walking around. Some nice lighting too. We went on a couple of evenings (after 8pm) and it was pretty quiet. Added bonus, there is a sauna too. We didn't need to interact with staff much, but when we did they were friendly enough. Overall, a great stay with no problems. I'd recommend.
Stayed 6 nights in Apr 2024
Response from Emilie - Tivoli Hotel on Apr 24, 2024
Dear Nakul,Thank you so much for your review which I am sure will be useful for a lot of other travellers.Any questions, before arrival or during stay, are always welcome:)Best

8/10 Good

Phong Say

Liked: Cleanliness, staff & service, amenities
Only one thing is the wi-fi too weak in the room. We went out of the room to get better in the common area
Stayed 5 nights in Apr 2024

10/10 Excellent

Cat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family hotel, very clean and great services.
Stayed 4 nights in Apr 2024

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy to go anywhere nearby!
Stayed 3 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within a reasonable walking distance to central train station and bus stops so public tranport was easily accessible. The hotel itself was clean and offered excellent facilities such as a lovely pool and good breakfast. The rooms were good quality and staff very helpful.
Stayed 4 nights in Apr 2024

6/10 Okay

Nindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very large and breakfast is busy even on a week day. It was immensely disappointing that water was not provided in the room given the price we paid for our stay. The hotel is not cheap and dining in is very expensive with limited choice. Location is good with a 10 minute walk to Tivoli gardens.
Stayed 5 nights in Apr 2024
Response from Morten - Reservations Coordinator on Apr 19, 2024
Hi Nindy,Thank you very much for your review here on Hotels.comIn Denmark we have some of the cleanest and safest tap water in the world. We are of course sorry to hear you were not properly informed about this.In addition to our three restaurants, we are also located a 10 minute walk away from the Meat Packing district. This district contains several different restaurants, cafes and bars with many options for dining in different price ranges.We hope that you had an otherwise good stay in Copenhagen.Have a great weekend.

10/10 Excellent

Bernardo da

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

ADAM

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in, local to lots of attractions and central station (approx 10 min walk). Hotel breakfast was excellent. Great all round.
Stayed 5 nights in Mar 2024

10/10 Excellent

Arkadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great staff. Breakfast is fantastic. Cleaning policy is very strange as they do not clean unless you request it at the front desk..
Stayed 4 nights in Mar 2024

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Executive breakfast was amazing. Gym was well equipped and clean. the only downside is that the location is a bit of a walk from city center. if you don't mind walking 15-20 min into the city, this is the hotel to stay at.
Stayed 2 nights in Mar 2024

10/10 Excellent

maria

Stayed 3 nights in Mar 2024

10/10 Excellent

Annelies

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean with a good sized room. Great facilities with a pool and sauna.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. Being a congress center, we did often see other events or conferences going on but they were easy to avoid and the staff kept them further from guests. The breakfast buffet was delicious and well worth the reasonable price. There's a bus stop right outside the hotel and a train line less than a 10 minute walk away. This proved to be a very central location for many sights we wanted to see. The only things I could really say that could be improved upon would be additional pillows (our room only provided 1, square sleeping pillow and 2 decorative) and a shorter cleaning period for the pool. It's closed for cleaning for a full 2 hours in the middle of the day which is a bummer when you want to use the facility. Besides that, the staff was super friendly, helpful and efficient. The concierge helped us tremendously with bike rentals and they upgraded our room, no charge! Would definitely be back if we ever find ourselves in Copenhagen again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and rather charming. I had a great stay --things went well from the start, when Jasmine kindly gave me an early check in so I could catch up on my sleep after a very early flight. Lovely room, common areas on the floors were beautifully decorated, the property had every amenity and so close to walk to the center. Very professionally run too. This is a really great hotel, close to 5 star quality. I will stay again, Thank you!
Stayed 2 nights in Mar 2024

10/10 Excellent

RAHEEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was around my fourth stay. It's a very nice hotel. Good facilities including gym and pool. I had a nice room. The breakfast is superb as are the staff. A train station is less than 10 minutes walk away. You can walk into Central Copenhagen in about 20 minutes.
Stayed 1 night in Mar 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
Location Less congested than inner city
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel in an excellent location. Comfortable room, we had 1065 and it was cleaned regularly. Staff are friendly, helpful and full of information for places to visit. We hired bikes too from the hotel which was brilliant. We will absolutely return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, great if you’re staying in Copenhagen for a few days. Easy access to transport and the main train station in and out of Copenhagen. Also walking distance to Tivoli gardens and food hall. Excellent staff and service, breakfast had lots of choice and the pool was open every day. Clean, comfy rooms would definitely recommend and would stay again.
Stayed 3 nights in Feb 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Bit far out of the city centre. Very plush hotel but their policy of not cleaning the room for a 3 day stay is not good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew van de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a family holiday. Food in the brasserie was great - they ought to advise you to make a booking when you check in as it gets very busy
Stayed 2 nights in Feb 2024

4/10 Poor

Santiago

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Jean Philippe, Brookline

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel nearby the canals - great rooms and staff
Stayed 2 nights in Jan 2024

6/10 Okay

MARCEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2024

10/10 Excellent

Caoimhe

Travelled with partner
Liked: Amenities
Stayed 4 nights in Jan 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Linea

Stayed 1 night in Jan 2024

10/10 Excellent

Chener

Stayed 2 nights in Jan 2024

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, it is really big as it is also a conference centre, but the staff and facilities are superb. Lovely small pool / sauna / gym.
Stayed 3 nights in Jan 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Fides

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Demelza

Stayed 5 nights in Dec 2023

8/10 Good

Maud

Stayed 4 nights in Dec 2023

10/10 Excellent

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Bhawin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very helpful, including reception, concierge and also cleaning and breakfast staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. We really enjoyed our stay. Breakfast is good, nice service. I really like design of the rooms. It also well equipped.
Stayed 5 nights in Dec 2023

10/10 Excellent

Allan

Stayed 4 nights in Dec 2023

10/10 Excellent

Safi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Staff was very friendly and helpful. The rooftop restaurant was a bit pricey but the food and drinks were delicious. Breakfast at the other restaurant was good, but we would've liked a better variety of food choices. What they offered was good, though not the best. We did appreciate them having allergen free options. Overall wonderful stay, and I would highly recommend. If you have children, there are play rooms that our children enjoyed.
Stayed 5 nights in Dec 2023

10/10 Excellent

Mennesker

Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Stayed 1 night in Dec 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Henrik Sigurdsson

Stayed 1 night in Dec 2023

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Pernille Sandkvist

Stayed 2 nights in Dec 2023