Ratings based on 5,197 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

nice view - comfortable bed and linen

Posted 18-Mar-2017
Pros: close to the airport - good food
Cons: maintenance¨of pipes
Location: convenient to bring your luggage back and forth from the airport - you could keep the trolley in the room to next morning
As mentioned at checking out - there was a leak under the sink and all my things in the hand luggage got wet - not good as I had changing (clothes and bandages) for my handicapped husband - and we were on transit to USA via London. kind regards Ulla Juul-Hansen
3out of 5
Recommended
for Everyone
by A verified traveller fromjakarta

Ok for an airport hotel

Posted 4-Mar-2017
A bit old, needs renovation, but is clean. Was disappointed with the breakfast as I asked for a simple.fries egg and after minutes the chef cooked and omelet.... told him I don't want it....no idea what happened with the egg, never received it. Also no invoice possible because the booking was done in Expedia. Otherwise, like I said it's OK for a night stay in the airport
5out of 5
Recommended
for Everyone
by A verified traveller fromAlaska

Closest hotel to Airport

Posted 25-Feb-2017
Pros: Closest hotel to airport. High quality amenities and staff.
Location: Easy access to airport, metro and trains. Quick 30 minute ride to central station.
We booked last two nights in Copenhagen as we had early flight out. It was very convenient to just walk across the street to get to our flight. Easy access as well to trains/metro to go into town. Room and amenities were high quality as we expect from Hilton. We had junior suite with pull-out couch. Large bathroom with double vanities, separate tub and shower. For convenience we had breakfast and dinner in hotel. Beautiful buffet for both was pricey, but worth it for the convenience.
5out of 5
Recommended
for Everyone
by A verified traveller fromTokyo

Perfectly located

Posted 23-Feb-2017
The hotel is directly connected to metro station so it's really convenient to access Copenhagen city.
2out of 5
by A verified traveller fromGreenland

Hopless coordination between Expedia and the Hotel

Posted 15-Feb-2017
Pros: luxurious, practically inside the Airport and close to the subway
Cons: Communication with Expedia in case of wrong bookings
Location: Good for resting between airplanes
The advantage of this hotel over all others is that it is in the Airport. Beware of wrong bookings through Expedia, because they are not good enough at helping correct mistakes
3out of 5
Recommended
for Everyone
by A verified traveller fromscotland

Ok but not living up to award status

Posted 14-Feb-2017
TV not working Sink plug mechanism broken Breakfast griddle chef leaves two burners on constantly even when no one is asking for omelette- bad for environment and bad for running costs Free wifi was applied but only after advising reception I was being asked online to pay- sorry sir it's an error in the system was the reply Needs bringing up in standard to the wifi age with interactive room management from the smart phone Reception didn't ask for feedback on stay Marks:Six out of ten I am a world traveller and have spent hundreds of room nights in hotels
4out of 5
Recommended
for Everyone
by A verified traveller fromLondon

Nice hotel very close to the airport.

Posted 3-Feb-2017
Pros: Close to the airport and metro station.
Cons: Quality of the standard rooms.
Location: Metro train take you straight into city centre.
Very helpful staff! They were happy to upgrade our room with a discount. Spa there is lovely. Must try a milk bath!
5out of 5
Recommended
for Everyone
by A verified traveller fromPhoenix

Outstanding selection at the airport

Posted 9-Jan-2017
This is the hotel to stay at if you need to be at the airport quickly such as for early morning departures. It is connected directly to the terminal via walkways/tunnels. The hotel itself is very clean with extremely courteous and efficient staff. The rooms are spacious, clean and very well insulated against airport/road noise so you will not hear anything. Overall great experience for a short stay.
4out of 5
by Erling

This traveller left a rating score only Posted 24-Dec-2016 on Hotels
5out of 5
by Virginia

Posted 24-Dec-2016 on Hotels
The hotel was most accommodating, let us into the room early and extended our stay when our flight was delayed. The room was comfortable and clean. The restaurant was good and accommodating.