Ratings based on 507 Verified Reviews

3.8 out of 5
83% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3out of 5
for Everyone
by A verified traveller

Very convenient alongside train station

Posted 18-Feb-2017
Pros: Location and the lovely lady that greeted us on arrival.
Cons: Night staff attitude and willingness to take ownership of customer concerns.
Location: Shops and bakery close by.
Could not be a better location if travelling by train, bakery across the road has excellent food and shops close by. We had a room on the corner of the 1st floor with good views of the main st and Tivoli Gardens, double bed and double sofa bed, the room size was ok, given the sofa bed does take up a bit of space, bathroom very clean with 2 showers, one over the bath and one separate. Only negative someone in another room played music all night, when I mentioned this to the man on night duty, he could offer no explanation, nor did he bother to investigate, spoiled an otherwise good nights stay. Family of 4 with 2 kids under 10.
3out of 5
for Everyone
by A verified traveller fromSIN

Well located hotel

Posted 12-Feb-2017
The hotel is just a minute walk from the Central Station. Services of the staff were excellent. And they kept my excess luggage in a secured luggage room when I left for a short trip in Iceland. Unfortunately the room was stunningly cold even with the warmer and extra portable warmer on. One of the room - 506 was filled with mosquitoes in the bathroom. And the bedsheets weren't changed on my 6 days stay there. Breakfast was good n the same everyday
3out of 5
for Everyone
by A verified traveller


Posted 7-Feb-2017
4out of 5
by A verified traveller fromAustralia

lovely old hotel - location good but no internet

Posted 2-Feb-2017
Pros: room size
Cons: follow up would have been good when the internet problem was fixed my bags where heavy, there was no porter-I did expect that for the price
Location: good location -next to main train station Tivoli across the road & hop on hop off bus point close
the lobby sold me & I need to catch the train the next day I was a little worried about the room so close to the railway line but the acoustics were fine - more noise through timber floors from people working in the room above room was spacious but I needed the internet for work I rang the lobby & they said it was being fixed luckily I was able to get onto another hotels wifi with out a password but a pretty basic feature requirement in 2017 after enquiring it would have been good if staff rang back when the internet was reconnected-there was not password on my key information-the was why I rang in the first place breakfast was nice staff were pleasant
4out of 5
for Everyone
by A verified traveller fromBelgium

Hotel in the centre of Copenhagen.

Posted 20-Jan-2017
Location: I really enjoyed staying at this hotel. The rooms are a bit old, but very clean And offer a great amount of comfort. the jazz nights were lovely.
I really enjoyed staying at this hotel. The rooms are a bit old, but are spacious, vers clean And offer a good amout of comfort. I particularily loved the jazz nights. The hotel is also close to all the main attractions.
3out of 5
by A verified traveller fromParis


Posted 13-Jan-2017
ネット上の写真では割と綺麗に見えましたが、実際は古さを感じました。 備え付けのタオルが少し臭った事など、清潔度に関しては低い点を付けたいと思います。
4out of 5
for Families
by A verified traveller


Posted 10-Jan-2017
Pros: 朝食。パンやハムは複数種類あり。パンは甘いデニッシュやハードブレッドなど。
Cons: 布団のホコリ?糸くず?子どもの髪にたくさんついていた。
Location: コペンハーゲン中央駅、チボリ公園が目の前。市庁舎にも歩いて行ける。
チェックイン・チェックアウトともフロントの対応がスムーズだった。 朝食チケットを渡し忘れられていたが、当日発行してもらえた。 朝食はビュッフェ形式で美味しかった。 ベビーベッドを予約したはずだが、エクストラベッドだった。
5out of 5
for Everyone
by A verified traveller fromW

Great location, awesome breakfast

Posted 4-Jan-2017
Right next to train station and TiVoli gardens. We could see fireworks from our bed. Great breakfast in a lovely environment. Old world hotel with modern amenities. We could walk to all the major sites downtown. You won't be disappointed.
4out of 5
for Everyone
by A verified traveller

Bra läge i centrum

Posted 30-Dec-2016
Duschen igenkalkad. Rimligt bra frukost. Övrigt ok.
2out of 5
by A verified traveller fromIsle of Man

Not four star standard, not even three in bedrooms

Posted 20-Dec-2016
Pros: Downstairs is very impressive, reminds me of Bertram's Hotel.
Cons: The rooms' facilities & cooked breakfast offered. Absolutely not 4 star, let alone 3 star standard. Drawers for clothes.
Location: Great business location overlooking Tivoli Gardens for now. Building offices dead opposite, so enjoy the view whilst it lasts. Train station nextdoor
Great hotel downstairs but no plug for the bath, so bath couldn't be used as a bath. No bath mat, so Really no encouraged to use at all! No milk with the tea & coffee facilities, just dried milk powder, so OK for a coffee but if you want a cup of tea, you have two teabags and will just have to take it black. However, if you are looking for a personalised gym, for the first ever in many a hotel I've stayed at and hundreds of nights, you will find some dumbbells attached to your wall, next to the bed with two single duvets! Only three coat-hangers for a couple and no coat hooks to hang up your winter coat etc. Then there's the breakfast - OK i you are meat eater but even then the cooked breakfast was very sparse - only scrambled egg, no fried or poached in site or offered, bacon, veal sausages & baked beans with pancakes! A waitress complained when asked for hot water by a fellow guest, and stormed off but Reception staff were excellent and knowledgeable.