Ratings based on 2,717 Verified Reviews

3.9 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Central, good value

Posted 21-Apr-2017
Copenhagen was amazing. Very child friendly and lots to see and do and easy to get around!
4 out of 5
Recommended
for Everyone
by A verified traveller from Israel

Nice hotel, helpful stuff

Posted 19-Apr-2017
We had a good experience, close to tivoli and city center. Nice spacious room.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Ontario Canada

Great Location

Posted 6-Mar-2017
Pros: Central Location and the coffee shop. Liked having the fridge in the room.
Cons: Update bedrooms
Location: Lots of eateries nearby especially in the train station.
Great location by the train station. This is an old hotel with character. It has a great coffee shop attached and the dining room food was very good. The bedrooms are very small and could us an update.
3 out of 5
Recommended
for Everyone
by A verified traveller

Very convenient alongside train station

Posted 18-Feb-2017
Pros: Location and the lovely lady that greeted us on arrival.
Cons: Night staff attitude and willingness to take ownership of customer concerns.
Location: Shops and bakery close by.
Could not be a better location if travelling by train, bakery across the road has excellent food and shops close by. We had a room on the corner of the 1st floor with good views of the main st and Tivoli Gardens, double bed and double sofa bed, the room size was ok, given the sofa bed does take up a bit of space, bathroom very clean with 2 showers, one over the bath and one separate. Only negative someone in another room played music all night, when I mentioned this to the man on night duty, he could offer no explanation, nor did he bother to investigate, spoiled an otherwise good nights stay. Family of 4 with 2 kids under 10.
3 out of 5
Recommended
for Everyone
by A verified traveller from SIN

Well located hotel

Posted 12-Feb-2017
The hotel is just a minute walk from the Central Station. Services of the staff were excellent. And they kept my excess luggage in a secured luggage room when I left for a short trip in Iceland. Unfortunately the room was stunningly cold even with the warmer and extra portable warmer on. One of the room - 506 was filled with mosquitoes in the bathroom. And the bedsheets weren't changed on my 6 days stay there. Breakfast was good n the same everyday
4 out of 5
by A verified traveller from Australia

lovely old hotel - location good but no internet

Posted 2-Feb-2017
Pros: room size
Cons: follow up would have been good when the internet problem was fixed my bags where heavy, there was no porter-I did expect that for the price
Location: good location -next to main train station Tivoli across the road & hop on hop off bus point close
the lobby sold me & I need to catch the train the next day I was a little worried about the room so close to the railway line but the acoustics were fine - more noise through timber floors from people working in the room above room was spacious but I needed the internet for work I rang the lobby & they said it was being fixed luckily I was able to get onto another hotels wifi with out a password but a pretty basic feature requirement in 2017 after enquiring it would have been good if staff rang back when the internet was reconnected-there was not password on my key information-the was why I rang in the first place breakfast was nice staff were pleasant
4 out of 5
Recommended
for Everyone
by A verified traveller from Belgium

Hotel in the centre of Copenhagen.

Posted 20-Jan-2017
Location: I really enjoyed staying at this hotel. The rooms are a bit old, but very clean And offer a great amount of comfort. the jazz nights were lovely.
I really enjoyed staying at this hotel. The rooms are a bit old, but are spacious, vers clean And offer a good amout of comfort. I particularily loved the jazz nights. The hotel is also close to all the main attractions.
4 out of 5
by Alexandra

Posted 17-Jan-2017 on Hotels
The hotel was great. The staff was very nice and helpful. The only drawback was the amount of mildew in the bathroom. This really needs to be addressed. The location was great!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Northern California

Centrally located hotel

Posted 16-Jan-2017 on Orbitz
Pros: Centrally located right across from the main train station and we could walk to quite a few museums.
Overall I would definitely recommend this hotel, but the extra bed for our kids was terrible. The mattress was such poor quality that you could feel every spring!
5 out of 5
Recommended
for Everyone
by A verified traveller from W

Great location, awesome breakfast

Posted 4-Jan-2017
Right next to train station and TiVoli gardens. We could see fireworks from our bed. Great breakfast in a lovely environment. Old world hotel with modern amenities. We could walk to all the major sites downtown. You won't be disappointed.