Ratings based on 501 Verified Reviews

3.8 out of 5
83% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller fromParis

利便性は良いが設備が古い

Posted 13-Jan-2017
ネット上の写真では割と綺麗に見えましたが、実際は古さを感じました。 備え付けのタオルが少し臭った事など、清潔度に関しては低い点を付けたいと思います。
4out of 5
Recommended
for Families
by A verified traveller

子連れでもコペンハーゲン中央駅から徒歩で行けるホテル

Posted 10-Jan-2017
Pros: 朝食。パンやハムは複数種類あり。パンは甘いデニッシュやハードブレッドなど。
Cons: 布団のホコリ?糸くず?子どもの髪にたくさんついていた。
Location: コペンハーゲン中央駅、チボリ公園が目の前。市庁舎にも歩いて行ける。
チェックイン・チェックアウトともフロントの対応がスムーズだった。 朝食チケットを渡し忘れられていたが、当日発行してもらえた。 朝食はビュッフェ形式で美味しかった。 ベビーベッドを予約したはずだが、エクストラベッドだった。
5out of 5
Recommended
for Everyone
by A verified traveller fromW

Great location, awesome breakfast

Posted 4-Jan-2017
Right next to train station and TiVoli gardens. We could see fireworks from our bed. Great breakfast in a lovely environment. Old world hotel with modern amenities. We could walk to all the major sites downtown. You won't be disappointed.
4out of 5
Recommended
for Everyone
by A verified traveller

Bra läge i centrum

Posted 30-Dec-2016
Duschen igenkalkad. Rimligt bra frukost. Övrigt ok.
2out of 5
by A verified traveller fromIsle of Man

Not four star standard, not even three in bedrooms

Posted 20-Dec-2016
Pros: Downstairs is very impressive, reminds me of Bertram's Hotel.
Cons: The rooms' facilities & cooked breakfast offered. Absolutely not 4 star, let alone 3 star standard. Drawers for clothes.
Location: Great business location overlooking Tivoli Gardens for now. Building offices dead opposite, so enjoy the view whilst it lasts. Train station nextdoor
Great hotel downstairs but no plug for the bath, so bath couldn't be used as a bath. No bath mat, so Really no encouraged to use at all! No milk with the tea & coffee facilities, just dried milk powder, so OK for a coffee but if you want a cup of tea, you have two teabags and will just have to take it black. However, if you are looking for a personalised gym, for the first ever in many a hotel I've stayed at and hundreds of nights, you will find some dumbbells attached to your wall, next to the bed with two single duvets! Only three coat-hangers for a couple and no coat hooks to hang up your winter coat etc. Then there's the breakfast - OK i you are meat eater but even then the cooked breakfast was very sparse - only scrambled egg, no fried or poached in site or offered, bacon, veal sausages & baked beans with pancakes! A waitress complained when asked for hot water by a fellow guest, and stormed off but Reception staff were excellent and knowledgeable.
5out of 5
Recommended
for Everyone
by A verified traveller fromuk

Lovely hotel very handy for central Copenhagen

Posted 19-Dec-2016
Pros: Central to sights and lovely breakfast.
Cons: Just one staff member unhelpful ( man with beard) otherwise superb
Location: The train station is next door to the hotel so very handy. Tivoli gardens very near and the shops and sights.
Lovely staff who helped me with my ice for a back injury loved the hotel. Only one man with a beard at reception was unhelpful as we asked him for two separate things and he ignored them. Apart from him, everyone was brilliant. Hotel was well presented and room spacious and relaxing. Bathroom lovely. A fantastic stay in a beautiful city.
5out of 5
Recommended
for Business Travellers
by A verified traveller fromUS

Beautiful Hotel in Terrific Location

Posted 15-Nov-2016
Pros: This hotel was overflowing with charm. The decor is stunning, the hallways, elevator, rooms, etc are clean and spacious. And you cannot beat the location. Right across from the Central Station and a five minute walk to the shopping and restaurant district. Our only complaints (which are minor when compared with the convenience and overall splendor of the hotel) would be the poor water pressure and the beds, which for these two Americans were a little stiff. But other than those small things, one of the best hotel experiences we have had in Europe!
Cons: Poor water pressure in our room was the biggest drawback - but the water was nice and hot.
Location: Excellent - everything is at your fingertips!
4out of 5
Recommended
for Everyone
by A verified traveller fromhong kong

Very good stay, but the price is a bit high

Posted 15-Nov-2016
Pros: The classic interior design. The lift is nice in old age design......
Cons: The room rate is a bit too high, compare with what we get
Location: Very good location, just next to the central station
4out of 5
Recommended
for Everyone
by A verified traveller

Aangenaam hotel direct naast centraal station

Posted 13-Nov-2016
Ik had een kamer op de zesde verdieping, mooi uitzicht, niet heel groot maar comfortabel. Enige nadeel: direct naast het station betekent ook veel geluid van de treinen... Verder alleen van ontbijt gebruik gemaakt, dat was prima, net als de kamer.
2out of 5
by A verified traveller fromLondon

I would rate Copenhagen Plaza a 3 star or even 2

Posted 7-Nov-2016
Pros: Staff were polite & friendly
Cons: The size of the double room the breakfast & the facilities.
Location: Cloise to the train station.
We always book 4 star hotels this is the worst we have been around the world. The staff are very helpful & courthouse, the location is very close to the train station. We booked a double room for a long weekend including breakfasts the room is far too small, there is not enough lighting only side bed lamps, no place to sit in front of the mirror to do your make up or hair. No iron in the room we asked for one & were told to go to the reception to get it & return it back. The bed was double bed with 2 single duvets with no cover, we asked the reception if we could have a double duvets we were told they don't have them. Room service would hardly answer the phone calls. The breakfast cost 17:70 Danish Krona per person for the buffet, they only offer scrambled eggs they were from powder revolting they certainly no real eggs & the rest of the buffet iis not any better. We are gym fanatics we work out every day, only one person can go down the very narrow stairs to the basement where the gym was, its next to the rest rooms it felt very claustrophobic just like a dungeon & smelly, we couldn't use it!! The restrooms were not very clean nor maintained. I believe Copenhagen Plaza is no way the standard of a 4 star hotel .