Title: Hotel Hacienda Cantalagua Golf - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Cantalagua Golf A lakeside retreat where families can enjoy golf, horseback riding, and basketball together or relax at the spa while savoring authentic Mexican cuisine ![Interior detail](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/181ad9fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, steam room, body treatments, hot stone massages, body scrubs](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/eaf8236f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/340d82c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, steam room, body treatments, hot stone massages, body scrubs](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/7ce8e9ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/d85ddba7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda Cantalagua Golf, by a tranquil lake, offers relaxation and recreation. Enjoy golf lessons, spa treatments, horseback riding, and basketball. Free WiFi, on-site shopping, and two restaurants serving Mexican dishes all day are available. 8.4 Very good ## Popular amenities - Bar - Pool - Spa - Breakfast available - Room service - Gym ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![1 bedroom, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/0ba1ae1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - Sleeps 4 ![1 bedroom, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/4748bb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 495 sq ft - Sleeps 4 ![1 bedroom, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/280b40fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Classic - Sleeps 2 ![1 bedroom, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/eb30a8b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite - Sleeps 4 ![Suite](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/a0838959.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 7.8 Good 10 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Connecting rooms available Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom - 269 sq ft - Sleeps 4 - 2 Double Beds ![Suite (Non Refundable)](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/936c77be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Non Refundable) 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Connecting rooms available Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom - 215 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FContepec-Hotels-Hotel-Hacienda-Cantalagua-Golf.h967253.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FContepec-Hotels-Hotel-Hacienda-Cantalagua-Golf.h967253.Hotel-Information) ## About the area Located in Contepec, Hotel Hacienda Cantalagua Golf is in the suburbs and on a lake. The area's natural beauty can be seen at Monarch Butterfly Biosphere Reserve and Rayón National Park, while Juarez Theater and Socavon de San Juan are cultural highlights. Discover the area's water adventures with kayaking and fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. [Visit our Contepec travel guide](https://www.expedia.ca/Contepec.dx6034032) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.89440%2C-100.14044&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tJvVI2xktyGB9f9JjNhLi--PWns=) Hacienda Cantalagua s/n, Contepec, MICH, 61020 ### What's nearby - Tepetongo Water Park - 19 min walk - 1.6 km - López Rayon Brothers Museum - 16 min drive - 17.4 km - Dos Estrella Mine - 17 min drive - 17.7 km - Presidencia Municipal de El Oro de Hidalgo - 19 min drive - 20.0 km - Socavon de San Juan - 20 min drive - 20.7 km ### Getting around - Toluca, Estado de Mexico (TLC-Toluca Intl.) - 90 min drive ### Restaurants - ‪Gran Buffet - ‬4 min drive - ‪Restaurante "El Patio" Hacienda Cantalagua - ‬20 min walk - ‪Tacos De Cabeza El Guaguaras - ‬12 min drive - ‪Restaurante Monarca - ‬12 min drive - ‪Birrieria Taradquillos - ‬10 min drive ## About this property ### Hotel Hacienda Cantalagua Golf Upscale family-friendly hotel by the lake You can look forward to an adjacent golf course, a marina, and a free daily manager's reception at Hotel Hacienda Cantalagua Golf. Get out on the links at this hotel and enjoy amenities such as golf lessons, a golf clubhouse, and golf caddies. Indulge in a body scrub, a facial, and a massage at Hacienda Cantalagua, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like horseback riding, basketball, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site. Additional perks include: - An indoor pool along with a waterslide - Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - A water park (surcharge), babysitting (surcharge), and a billiards/pool table Room features All 125 individually furnished rooms boast amenities such as free WiFi, safes, and free bottled water. Extra amenities include: - Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds - Bathrooms with rainfall showers and tubs or showers - 32-inch plasma TVs with premium channels - Balconies or patios, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/98000000/97150000/97142800/97142791/c6cb096a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Clauss Tlalpujahua - Parking included - Free WiFi - Restaurant - 24/7 front desk 8.8 Excellent 92 reviews CA $92 CA $109 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=97142791&PinnedHotelID=97142791&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/102000000/101840000/101837300/101837272/95fe1cf7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Miguel Contepec - Parking included - Free WiFi - Breakfast available - 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Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 425 for adults and MXN 450 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Cafeteria - La Cava - The Terrace Cafe ### Things to do - 18-hole adjacent golf course - Arcade/game room - Basketball - Beach volleyball - Bicycle rentals - Billiards/pool table - Full-service spa - Golf - Golf caddies - Golf carts - Golf clubhouse - Golf clubs/equipment - Gym - Horseback riding/rentals - Indoor pool - Optional golf privileges - Outdoor tennis court - Playground - Pro golf lessons - Shopping - Steam room - TV in common areas - Water park - Waterslide ### Family friendly - Arcade/game room - Babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Garden - In a regional park - Marina - On a lake - Terrace ### Full-service spa - Body scrubs - Facials - Hot stone massages - Sauna - Spa open select days - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 2 floors - Banquet hall - Colonial architecture - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - 32-inch plasma TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Access via exterior corridors - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: 50 percent of room rate Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 950 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 100.00 per accommodation, per night The resort fee includes: - Bicycle storage - Fitness center access - Sporting facilities or equipment We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 425 for adults and MXN 450 for children - Fee for wireless internet in public areas: MXN 150 per night (rates may vary) - Self parking fee: MXN 75.00 per night - Late check-out fee: 50 percent of room rate (subject to availability) - Rollaway bed fee: MXN 950 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8:00 AM to 6:00 PM Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 12 years old are not allowed in the spa ### Property is also known as Cantalagua Hacienda Cantalagua Hacienda Cantalagua Contepec Hacienda Cantalagua Resort Hacienda Cantalagua Resort Contepec Hacienda Cantalagua Mexico/Contepec, Michoacan Hotel Hacienda Cantalagua Golf Contepec Hotel Hacienda Cantalagua Golf Hacienda Cantalagua Golf Contepec Hacienda Cantalagua Golf Hacienda Cantalagua Contepec Hotel Hacienda Cantalagua Golf Hotel Hotel Hacienda Cantalagua Golf Contepec Hotel Hacienda Cantalagua Golf Hotel Contepec ## Frequently asked questions ### Does Hotel Hacienda Cantalagua Golf have a pool? > Yes, this property has an indoor pool. Pool access is from 8:00 AM–6:00 PM. ### How much does it cost to stay at Hotel Hacienda Cantalagua Golf? > As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Hacienda Cantalagua Golf on Oct 6, 2025 start from CA $359.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Contepec-Hotels-Hotel-Hacienda-Cantalagua-Golf.h967253.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Hacienda Cantalagua Golf pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Hacienda Cantalagua Golf? > Self parking is available for MXN 75.00 per night. ### What time is check-in at Hotel Hacienda Cantalagua Golf? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Hacienda Cantalagua Golf? > Check-out is at noon. Late check-out is available for a 50% fee (subject to availability). ### Does Hotel Hacienda Cantalagua Golf provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Hacienda Cantalagua Golf located? > This family-friendly Contepec hotel is located on a lake, 0.7 mi (1.2 km) from Tepetongo Water Park, and within 12 mi (20 km) of Monarch Butterfly Biosphere Reserve and Rayón National Park. Juarez Theater and Socavon de San Juan are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Hacienda Cantalagua Golf Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 9.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 201 8 - Good 145 6 - Okay 50 4 - Poor 17 2 - Terrible 14 ### 10/10 Excellent #### Ofelia Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Confortable, buen trato, muy buena comida, super recomendable ##### Ofelia Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Benjamin Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty good overall. Recommend for friends and family for sure! ##### Benjamin Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Descanso y wellnes Un hermoso lugar, tranquilo, comida deliciosa, excelente atención,a experiencia en el spa riquísima, alberca, todo súper bien, regresaremos pronto ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gisela Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Espectacular El lugar está espectacular, el equipo es muy amable y la comida increíble. ![](https://a.travel-assets.com/ugc/hotel-reviews/622BC9BB82497119AE3EBC9D7066F30E3917B8AE1735755027076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/529088A4D9BCF5C333BBFA66EE09D93CE6D1FDDE1735755026798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/33557C1EEDC98A14C8612BF22DAF90E508D146F41735755027003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B83EA4FC1F52AA4FA567203AF0C79E596C5953511735755027258.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gisela Stayed 1 night in Dec 2024 ### 8/10 Good #### PAOLA May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place!! It is a beautiful place to stay. The rooms are big and nice, and the amenities are very good for kids. However, the pool was too cold. ##### PAOLA Stayed 1 night in May 2025 ### 10/10 Excellent #### Dae eui Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien ##### Dae eui Stayed 1 night in Apr 2025 ### 10/10 Excellent #### HECTOR Dec 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good plase to relax ##### HECTOR Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Markus Sep 26, 2025 Falta de empatía con el cliente ##### Markus Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Manuel May 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Una gran experiencia todos muy amables ![](https://a.travel-assets.com/ugc/hotel-reviews/BA9DACB05177F94EBB680FF97C9FE9A437ABCC2A1713809196600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Manuel Apr 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Una gran experiencia todos muy amables ![](https://a.travel-assets.com/ugc/hotel-reviews/BA9DACB05177F94EBB680FF97C9FE9A437ABCC2A1713809196600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Monica Rocio Jan 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Really nice pla. We always enjoy our stay in Cantalagua. ##### Monica Rocio Stayed 1 night in Jan 2023 ### 10/10 Excellent #### JOSE Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente lugar para relajarse y descansar, todo el personal muy atento, la comida es muy buena, los jardines son espectaculares, alberca techada,.... la única queja es que cuando cierra la tiendita, ya no hay amenidades, allí te prestan las raquetas de tenis, los implementos de ping pong y de villar, el domingo la tiendita cierra a las 5¡ Las bicicletas grandes para adultos muy escasas... el domingo brunch con mariachi...muy bueno ##### JOSE Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### deborah Jun 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### amazing such an incredible and beautiful place. It has everything. Horse, tennis, bicyling, golf, ping pong, and incredible covered swimming pool, jacuzzi, everything, So nicely done in an old renewed Hacienda. Incredible place. Nothing to do outside the Hacienda though. ##### deborah Stayed 1 night in Jun 2023 ### 4/10 Poor #### JOSE ISIDORO Jul 1, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort Mal servicio y muy poco tolerantes con la hora de entrada el colchon malicimo y los baños super viejos y muy poco comodos no vale la.pena este hotel para nada Pero no hay otro.en la zona ##### JOSE ISIDORO Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Luis Javier Sep 20, 2024 Disliked: Staff & service, property conditions & facilities Las camaristas te roban tus cosas. Si no tienes de otra que hospedarte ahí, no dejes cosas en la habitación, aprovechan tu ausencia para extraer tus objetos preciados. ##### Luis Javier Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Lucero Jul 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar. Algunas habitaciones les deben dar mantenimiento de plomería para no gastar agua. Sugiero que se vuelva a abrir la sección de siglo XXI todo el tiempo y dar opción de quedarse ahí. La experiencia, en comparación al siglo XIX es muy distinta. ##### Lucero Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Kasey Dec 13, 2024 Cant reach the property to ask for refund. ##### Kasey Stayed 1 night in Nov 2024 ### 6/10 Okay #### LILIAN Dec 26, 2023 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities Reservé con 1 mes de anticipación y hable para confirmar solicitando la zona siglo XVIII y me confirmaron que así sería y estaba registrado. Un día antescde mi llegada volví hablar para reservar la cena de navidad y reconfirmar la zona, y me dijeron que ya no había disponibilidad en el siglo XVIII y que al día siguiente a mi llegada les comentara; cosa que al día siguiente me dijeron que no había disponibilidad y me recomendaron mas la zona siglo XXI ya que eran mas grandes y mejores habitaciones para una persona de la tercera edad, LO CUAL ES UNA MENTIRA ya que la zona esta lejos de los restaurantes y hay que caminar y no tienen servicio de carrito de golf a partir de cierto horario. El teléfono de la habitación no servia. Es mas bonita y mejor la zona siglo XVIII. ##### LILIAN Stayed 1 night in Dec 2023 ### 4/10 Poor #### Eugenio Sep 1, 2025 Disliked: Staff & service, amenities No tuvimos internet en la habitación, la puerta del baño no cerraba, la regadera se encharcaba al estarte bañando porque el tapón de la tina se bajaba. La alberca tuvimos que pedir los dos días que estuvimos que le quitaran el plástico que la cubrían. La comida no es muy buena El servicio en general lento y malo ##### Eugenio Stayed 2 nights in Aug 2025 ### 8/10 Good #### Monica Jun 15, 2025 ##### Monica Stayed 1 night in Jun 2025 ### 8/10 Good #### gustavo Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### gustavo Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Carlos alberto Feb 18, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carlos alberto Stayed 1 night in Feb 2025 ### 8/10 Good #### HUGO ENRIQUE SALAS Dec 29, 2024 ##### HUGO ENRIQUE SALAS Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ivonne Berenice Dec 25, 2024 ##### Ivonne Berenice Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Manuel Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Manuel Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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