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Reviews of Hefaistos Hotel

3 out of 5
Hefaistos Hotel
Bdl. Mamaia, Mamaia, Constanta, Constan?a County

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
1st of may at hefaistos mamaia
good stay in central mamaia.

10/10 Excellent

jason, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the beach and amenities
Could not fault this hotel in any way apart from the lack of Wi-Fi on the floor we on .would recommend highly.Staff were very friendly and welcoming
Response from Front desk on Sep 22, 2016
Thank you very much for your nice words and we will do our best in the future to make all our guests pleased!

8/10 Good

NICOLAE-DUMITRU

Liked: Cleanliness, staff & service, property conditions & facilities
k
Was good.. bcs is close to the beach Was tooo warm on the 4 floor:( Not good brekfast ..is nice..clean..but..im sure u can more..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Mamaia
The staff is EXTREMELY friendly, the breakfast is rich and diverse, and everyone speaks English and I felt VERY comfortable.

6/10 Okay

Radu, Sebes

Liked: Room comfort
Disliked: Cleanliness, staff & service
DO NOT EVER go back
iN THE WEEKENDS YOU CAN'T SLEEP BICOSE OF THE NEIGHBOURHOODS,ALL NIGHT LONG YOU HAVE TO LEASEN LOUD MUSIC .THE BREACKFAST WAS VERY BAD,AND THEY LIE TO US ABOUT CHILDREN'S BREAKFAST.OVERALL THIS WAS A BAD EXPERIENCE.

8/10 Good

Mihnea, Toronto, Canada

Liked: Cleanliness, staff & service
Good hotel
The room was clean and the beds were comfortable. There was a bit of noise from the bar below, and that was from the fourth floor). The AC was decent, and it was fairly warm in the room (around 26 degrees) while it was about 35 degrees outside. The breakfast was good, the staff were friendly, and the price was reasonable considering how insanely crowded Mamaia hotels are (that's because it's only a 2-hour drive from Bucharest, but if you have more time, I suggest going to Bulgaria instead as the hotels/restaurants are better and cheaper).

10/10 Excellent

Cristian, Charleston, WV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean & friendly
Had a good experience. Friendly staff, nice clean rooms and good breakfast with Romanian traditional food choices.

6/10 Okay

Claudia , Bristol, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice enough hotel close to the beach
The hotel itself and the rooms were fine and clean. But the staff behind reception were unhelpful, could not answer the most basic questions about the hotel, and were plain rude and slow to act. Also the hotel lacked all the basic information and leaflets about hotel service and health and safety that would be found in a hotel in the UK. Having stayed in the area for a few days this hotel is not the best but by far better than a lot of the others.

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
nice hotel, best location, looks way better than a 3 star hotel

6/10 Okay

David, Budapest, Hungary

Liked: Cleanliness, property conditions & facilities
Modern well-located, service could be better
Positives: -Great location next to the promenade -Modern hotel Negatives: -Had to pay at check-in, rooms are checked at check-out -Very noisy air-conditiong and pipes, strange for a new building -No cleaning

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

2/10 Terrible

Peter, Niedersachsen

Disliked: Cleanliness, staff & service, property conditions & facilities
Enttäuschung pur !!!
Wir können dieses Hotel in keinster Weise weiter empfehlen, haben keinen Luxus bei *** Sternen erwartet aber Sauberkeit schon. Das Zimmer wäre bis auf die Sauberkeit ok. Das Bad sehr unpraktisch. Keine Möglichkeit Handtücher oder nasse Badesachen zu trocknen. Der Halter für das Toilettenpapier war bereits bei Bezug abgebrochen und wurde auch in 9 Tagen nicht ersetzt. Die Reinigungskräfte waren ganze 2x im Zimmer. Wenig Auswahl beim Frühstück, jedoch könnte man damit leben wenn die Tischsets auf dem Tisch zumindest bei Bedarf ausgetauscht worden wären. Die Tischsets waren wie eine Speisekarte, man konnte ganz genau erkennen was die Vorgänger gegessen haben. Daher haben wir es nur einmal in Anspruch genommen. Nach Schilderung des ersten Eindrucks an Expedia, teilte der Hotelmanager schriftlich mit, das Zimmer wird sofort getauscht und in Zukunft täglich gereinigt. Diese Anweisung ist scheinbar beim Personal nicht angekommen, es gab keinerlei Reaktion.

6/10 Okay

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Simply good.
Most of the restaurants and cafés were closed but the few ones that were open were good. Mostly service minded staff but also some shop keepers etcetera that seemed to be unaware of the fact that non-romanians visited Mamaia.

6/10 Okay

Bjoern

Liked: Cleanliness, room comfort
Hotel hobbies
Narrow location in the backyard of the main promenade in Mamaia. Close to the beach. A little bit worn down hotel,but cheap price for the stay.(early september) Good aircondition and bath tube. After all, a reasonable hotel if you stay few nights and have no special needs.

6/10 Okay

Tilo

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gute Lage , sauber und freundliches personal
gute Lage , sauber und freundliches personal kann ich gerne weiterempfehlen

6/10 Okay

ARISTIDIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Henri, Helsinki

Liked: Cleanliness, room comfort
max 3 tähteä.
4 yötä kaverin häiden takia. Hotelli kaikin puolin ihan ok ei mitään suurta valittamisen aihetta. Pikku vikoja oli siellä sun täällä kuten rikkinäinen vessan ovenkahva, hotellihuoneen sähkölukot eivät toimineet, naapurin ravintolasta raikasi musiikki aamun pikkutunneille asti... Mutta kokonaisuutena jäi ihan hyvä muisto. Uima-allasta kaipasin mutta oli kylmät ilmat niin en varmaan olisi kuitenkaan uinut...

10/10 Excellent

fernando, r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy próximo a la playa
Cercano a restaurantes, discotecas. Muy recomendable para parejas jóvenes y de mediana edad.