Standard Room, 2 Queen Beds, Non Smoking

Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
1607 Fairgrove Church Rd, Building A, Conover, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 813 reviews" "
Rating 8 - Good. 234 out of 813 reviews" "
Rating 6 - Okay. 65 out of 813 reviews" "
Rating 4 - Poor. 39 out of 813 reviews" "
Rating 2 - Terrible. 28 out of 813 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

George

Business traveller, Travelled with partner
Clean, mostly quiet, comfortable room. Would be helpful to have a night light in the bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Stayed 1 night in Mar 2024

6/10 Okay

Sharron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is very nice about this property and the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but the surroundings properties werent all that kind of run down area... but this is a small town
Stayed 1 night in Jan 2024

8/10 Good

Toby

Travelled with family and small children
Liked: Cleanliness, staff & service
Room was old. No chair at the desk. But it was clean
Stayed 1 night in Dec 2023

2/10 Terrible

Harrison

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Unsafe and Uncomfortable
Building fire alarm system was powered off completely when I arrived. Notified front desk the next morning and confirmed that the fire alarm system had been shut off, and they were not performing firewatch as required by law. Staff turned the fire alarm system back on following a visit from the city fire marshal. Bathroom was very dark, with no overhead lighting and smelled like the area around the toilet had not been cleaned, with a faint urine smell. My room was facing the parking lot, and the window air conditioning unit pulled cigarette and marijuana smoke odor into the room throughout the night as patrons stepped outside to smoke directly under my room. When I contacted hotel staff regarding the issues with my stay, they advised they would not issue a refund or provide any compensation since I had stayed three nights, even though there seemed to be more issues each night.
 Building fire alarm panel, completely powered down
Stayed 5 nights in Nov 2023

8/10 Good

Leann, Chappells

Stayed 1 night in Nov 2023

10/10 Excellent

Aleitha

Liked: Cleanliness, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Staff & service, room comfort
There was a lingering tobacco smell in the room, probably from when it was once a smoking room.
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy, Cheshire

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here once before while visiting family. It is a nice, clean hotel and the staff is friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, including bacon, sausage, eggs and waffles. The hotel was quiet and well maintained. I did not love the pillows--not big enough.
Stayed 2 nights in Oct 2023

8/10 Good

Rebecca

Stayed 1 night in Oct 2023

4/10 Poor

Tricia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blankets were dirty and hotel condition I would say is fair
Stayed 1 night in Oct 2023

10/10 Excellent

DENISE

Stayed 1 night in Oct 2023

6/10 Okay

Richard

Disliked: Amenities, property conditions & facilities
Dirty
Stayed 2 nights in Oct 2023

6/10 Okay

david

Business traveller
Disliked: Amenities
Very low budget property and you get what you pay for. the bathroom was not very clean at all.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jovana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Ming

Stayed 1 night in Sep 2023

8/10 Good

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Cristin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front doors were broken. Only one elevator was working. There were stains on the furniture and splatter of some sort on the headboard. The ac unit worked but sounded like it was on it’s last leg. The staff was very nice, but the faculty is rundown and dirty. Would not stay here again.
Stayed 1 night in Aug 2023

8/10 Good

Regina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We usual come to this hotel when working in the area. When we were getting on the elevator it seemed sketchy and then the next morning it was out of order so I didn’t get on it the rest of the stay. Other than that it’s a great reasonable hotel and the staff is very nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Preston

Stayed 2 nights in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased, stayed in Hickory NC two nights and three nights in Comfort Inn in Hershey Pennsylvania. Both facilities extremely nice and staff were very pleasant both places
Stayed 1 night in Aug 2023

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good experience
We had 4 adults and one child. Not enough shampoo and conditioners and towels. Door would not unlock. Both keys did not work. The man had to let us in by the buzzer. Elevators were out. Breakfast was very good 👍
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Good Stay
Stay here regularly. Good prices, comfortable rooms, clean and nice breakfast.
Stayed 2 nights in Aug 2023

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was not what was presented on web site. Floor ice maker did not work
Stayed 2 nights in Jul 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Birthe

Stayed 13 nights in Jul 2023

2/10 Terrible

brad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
room was full of old food had bad smell and bed gad been slept in desk clerk gave us a 2nd room which was the same desk clerk did not apñogize or say anything we left hotel
Stayed 1 night in Jul 2023

6/10 Okay

Jason

Travelled with family
Disliked: Property conditions & facilities
The rooms were fine and clean. However, the lobby, elevator and hallways were old and dingy looking and smelled like weed. If you can’t smoke cigarettes in these hotels, you shouldn’t be able to smoke weed either! Don’t even bother with the crazy lamp set-up on the fourth floor vending area!! Pool deck is in need of a make over. It was quiet during the night, allowing for a good nights sleep.
Stayed 1 night in Jul 2023

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience and close to the interstate.
Stayed 1 night in Jun 2023

2/10 Terrible

RC

Business traveller
Disliked: Cleanliness, property conditions & facilities
DISGUSTING! Stains on the furniture. Spots on the sheets. Paper thin towels. Broken coffee maker. Electric outlets that do not accept chargers.
Stayed 1 night in Jul 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, excellent breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good!
Stayed 5 nights in Jun 2023

10/10 Excellent

Ellen Larene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn Conover--a great place to stay!!
The staff was friendly and courteous. I had a problem with a manual deposit at my bank's ATM the morning we left town to go to the hotel. The employee checking us in got the manager on duty and he made sure that our reservation would be ok til the issue with my bank was resolved. I truly appreciate that great customer service!! After coming in with my kids from a long day of dance competition I really wanted coffee and the young man working had just made some. That made this tired Mama happy. The beds were really comfortable and everything was clean. Breakfast was great! Even when we got there one morning about 15 minutes before breakfast ended Ms Margie made waffle batter for us. Employees at other hotels might've said they couldn't but she went above and beyond to make sure we were happy. The pool was clean and my kids enjoyed being able to swim when there was a break in the rainy weather. When we're back in the area we will definitely stay here again and I will recommend it to my friends.
Stayed 4 nights in Jun 2023

10/10 Excellent

Dawn

Stayed 1 night in Jun 2023

10/10 Excellent

Kelly E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean!!!!
We only stayed for one night but the room was so clean, I would have stayed a week. Now initially, I had reservations about staying here because the parking lot was very dark and the front of the hotel was combined with an entrance to a deserted restaurant and as we drove around the building at night because the hotel entrance was not noticeable, there were people just randomly standing around and it was 9pm. Just seemed odd but no one was a bother and we walked on into a beautiful front lobby. The outside doesn't look like much in the dark but WOW the inside was spotless! They just had renovated and still in some progress on a few things, but it was super clean. I have never seen a hotel this clean!!!! The room was a little warm but after turning on the QUIET air conditioner, it quickly cooled down. The bathroom was spotless, not a single spot or hair! Not that I'm that picky, I'm just stating that it was nice to not have to clean up after it was supposed to be cleaned up. The bedroom was so clean and the sheets were nice and soft. Pillows were amazing with various feels and bed was comfortable. They had a shade and curtains to block out pool light. I would recommend to others. Shout out to Anthony who was the night clerk that made me laugh and was super nice. He made me feel comfortable about the questionable outside. Ashley was going on a break, but as she saw us getting off the elevator with our bags, she went back to take care of us without hesitation. That was nice!
Stayed 1 night in Jun 2023

4/10 Poor

Gevon

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The rooms are not clean. The manager has attitude issues.
Stayed 1 night in Jun 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick family vacation to visit family. Very nice accommodations and very helpful staff. Could use more luggage carts for check out.
Stayed 5 nights in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a decent place to stay. Clean room and good breakfast. The TV guide was perplexing.
Stayed 1 night in May 2023

10/10 Excellent

Warren

Stayed 1 night in May 2023