Staybridge Suites Columbus Polaris, an IHG Hotel

Photo gallery for Staybridge Suites Columbus Polaris, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Pillowtop beds, in-room safe, desk, laptop workspace
TV

Overview of Staybridge Suites Columbus Polaris, an IHG Hotel

Staybridge Suites Columbus Polaris, an IHG Hotel

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C
  • Contactless check-out
Map
9090 Lyra Dr, Columbus, OH, 43240

Explore the area

  • Popular LocationEaston Town Center16 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)19 min drive
  • Popular LocationOhio State University20 min drive
  • Popular LocationColumbus Zoo and Aquarium20 min drive

Choose dates to view prices

About this area

Columbus

Located in Columbus, Staybridge Suites Columbus Polaris, an IHG Hotel is in the city center. Polaris Fashion Place and Easton Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ohio Expo Center and State Fair and Ohio State Fairgrounds. Columbus Zoo and Aquarium and Magic Mountain Fun Center are also worth visiting.

What's nearby

  • Polaris Fashion Place - 18 min walk
  • Magic Mountain Fun Center - 6 min drive
  • Easton Town Center - 16 min drive
  • Ohio State University - 20 min drive
  • Columbus Zoo and Aquarium - 20 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • Chili Verde - 7 min walk
  • Eddie Merlot's - 15 min walk
  • Mimi's Cafe - 18 min walk
  • BJ's - 18 min walk
  • Mitchell's Steakhouse - 19 min walk

About this property

Staybridge Suites Columbus Polaris, an IHG Hotel

3-star Columbus hotel in Polaris, near Polaris Fashion Place
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Staybridge Suites Columbus Polaris, an IHG Hotel offers 120 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Premium satellite television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available weekdays 6:30 AM–8:30 AM

Things to do

  • 24-hour fitness center
  • Golfing
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Columbus Polaris Hotel
Staybridge Suites Polaris Hotel
Staybridge Suites Polaris
Staybridge Suites Columbus Polaris
Staybridge Suites Columbus Polaris an IHG Hotel
Staybridge Suites Columbus Polaris, an IHG Hotel Hotel
Staybridge Suites Columbus Polaris, an IHG Hotel Columbus
Staybridge Suites Columbus Polaris, an IHG Hotel Hotel Columbus

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 343 out of 498 reviews
5 - Excellent 69%
Rating 4 - Good. 94 out of 498 reviews
4 - Good 19%
Rating 3 - Okay. 25 out of 498 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 498 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 498 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean spacious room. Friendly staff. Good food options nearby
Stayed 1 night in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
I wish the pool water would of been warmer.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great value, room was very spacious and had everything we needed, even the breakfast was way better than what I anticipated for a continental breakfast. The staff was friendly and helpful.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
it is worse than i expected
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually really loved this hotel, the only reason I didnt give it an excellent rating, is because the next morning I woke up biten by something horrible! My family members claimed it was a spider. But it was very painful for the next 4 days !
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to places, shopping
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We were told at check in that there were no housekeeping services available during our stay. The pool was open but filter was off so it was cloudy and water was dirty. If I had known any of this ahead of time I would not have booked at this hotel.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location of the hotel. It was conveniently located next to a lot of restaurants and easy access to the highway. Everything about the stay was great except we didn't get the room I booked. When we checked in we were told all the rooms were sold out so our reservation got changed. I also would have liked a hot tub.
Stayed 2 nights in May 2022

2/5 Poor

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Had to go get our own linens and pillows for the couch bed as no staff to carry it up. I have a bad back and had to have my grandchildren carry them. Only one at the desk. For 200 for the night they should be delivered Middle of the night could not find the toilet paper in the room. Called downstairs. No answer and 30 Rings Had to use Kleenex No pool towels had to call for them Handicapped shower sprayed all over the room. Poor design where the shower is not back and to the left instead of straight ahead. Had to use towels to clean the floor Pocket door so loud and squeaky woke everyone up when had to use the restroom at night. My granddaughter and I both pinched our fingers in the door as the closure was very unusual
Stayed 1 night in May 2022