Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from columbus

kid friendly

Posted 8-Feb-2016
Pros: the room was so comforable
Cons: just check on your machines the ice machine didnt work on the 2nd floor but it wasnt a big deal.
Location: easton mall
the room met all of my needs two flat screen tv's a sitting area the pool was nice
Comment from Hotel Management
8-Feb-2016 by General Manager, Hotel Management
Thank you for your review! We are glad you enjoyed your stay, and we will have our maintenance staff look over the ice machine on our second floor. We look forward to hosting you again on your next trip to Columbus!
4 out of 5
Recommended
for Everyone
by A verified traveller from Portsmouth oh

Nice hotel With airport shuttle

Posted 24-Jan-2016
It definitely served its purpose. Lots of room in the room and had great, friendly staff
Comment from Hotel Management
26-Jan-2016 by General Manager, Hotel Management
Thank you for your review! We are glad you enjoyed your stay, and hope you will stay with us again the next time you are in the Columbus area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to airport

Posted 18-Jan-2016
Staff was okay but looked like they were understaffed for amount of people staying there. Shuttle driver to airport was extremely nice. Russian guy do not know his name.
Comment from Hotel Management
19-Jan-2016 by General Manager, Hotel Management
Thank you for your review. We appreciate your business and will be sure to pass along your kind words to our shuttle driver, Sam. We hope to have the opportunity to host you again on your next trip to Columbus!
4 out of 5
Recommended
for Everyone
by A verified traveller from S

Nice hotel close to the airport

Posted 14-Jan-2016
Staff was extremely helpful and friendly. Only downside for me was because I was flying out so early, I missed the continental breakfast, but they did offer me a cup of coffee.
Comment from Hotel Management
14-Jan-2016 by General Manager, Hotel Management
Thank you for your review. I am glad to hear how much you enjoyed your stay at our hotel! I hope you will allow us to host you again the next time you are in Columbus.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Jan-2016
Nice, clean Hotel. Very friendly Staff. Plenty of Breakfast. Would stay again.
Comment from Hotel Management
4-Jan-2016 by General Manager, Hotel Management
Thank you for your review! I am glad to hear you enjoyed your stay at our hotel. We hope to have the opportunity to host you again on your next trip to Columbus.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Decent Stay, great breakfast

Posted 30-Dec-2015
A little off the highway path but worth it. Desk staff were very nice and helpful. Room was clean and comfortable, no where close to the Northern Chicago location tho. Could use the modern upgrades like Chicago but again it was still good. By far the better choice for a large room at a great price. Breakfast was great , huge variety something you usually don't see, but with this chain you do. A major plus is coffee available all day and night! I will seek out this chain before anywhere else when I travel!
Comment from Hotel Management
30-Dec-2015 by General Manager, Hotel Management
Thank you for your review! I am glad to hear how much you enjoyed our rooms and breakfast. I hope you allow us the opportunity to host you again on your next trip to Columbus.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Dec-2015
It was a nice hotel. Some of the complimentary items in my room were already opened like the soap, coffee supplies. I found that odd but the staff was quick to replace them.
Comment from Hotel Management
30-Dec-2015 by General Manager, Hotel Management
Thank you for your review. I apologize for the open toiletries in your room but am glad to hear that our staff was able to quickly replace them. I hope you will allow us the opportunity to host you on future trips to the Columbus area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great stay

Posted 1-Dec-2015
We had a short stay and worked with pleasant staff (Aimee). Had some construction going on. Otherwise great value and great stay!!!!
Comment from Hotel Management
2-Dec-2015 by General Manager, Hotel Management
Thank you for your feedback. I am glad to hear you enjoyed your stay and we will pass your kind words along to our staff.
3 out of 5
Recommended
for Business Travellers
by Scott from Chahtam, NJ

Needs updating

Posted 8-Nov-2015 on Hotels
Needs updating. Wallpaper is peeling and hotel is generally worn. I was with two colleagues. While the hotel didn't seem to be near capacity, two of us were put in handicap rooms that have short showers. Maybe they were punishing us for booking on Hotels.com, which can happen occasionally.
Comment from Hotel Management
17-Nov-2015 by General Manager, Hotel Management
Scott, thank you for taking the time to leave your feedback. Please know that we strive to provide all our guests with an exceptional level of service, regardless of booking method. We hope you will allow us to host you again the next time you are in the Columbus area.
5 out of 5
Recommended
for Business Travellers
by Jason

Posted 23-Oct-2015 on Hotels
Comment from Hotel Management
28-Oct-2015 by General Manager, Hotel Management
Thank you for your review.
Comment from Hotel Management
27-Oct-2015 by General Manager, Hotel Management
Thank you for your review.