Ratings based on 209 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Jan-2017
We spent one night at the hotel. We enjoyed the room and were pleased with the service we received.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Dec-2016
Nice place to stay if you have a long drive to or from the airport and arrive late or leave early. Same quality as the Fairfield rigtht at the airport but lower room rate for us.
5out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
Comment from Hotel Management
18-Nov-2016 by General Manager, Hotel Management
We really appreciate your feedback.
5out of 5
Recommended
for Everyone
by A verified traveller fromKelowna Canada

Nice hotel, pleasant and helpful staff

Posted 28-Oct-2016
Pros: Room size and continental breakfast
Location: Close to the airport and good restaurants nearby
Great service with good breakfasts and helpful staff
Comment from Hotel Management
18-Nov-2016 by Manager, Hotel Management
Thank you for your review and for your business! We really appreciate your feedback.
5out of 5
Recommended
for Everyone
by A verified traveller fromUS

Very spacious rooms

Posted 23-Oct-2016
Pros: Room was spacious and breakfast employee was great.
Cons: Curtains and front desk.
Stayed on the first floor of this hotel. The rooms were very spacious. There was a sitting room and a bedroom with two tv's. The front room also had a very nice desk area with ports for your computer and other devices. There was also a big counter with a sink and microwave and refrigerator. The bathroom was nice with the toilet and tub in one room and the sink in the other area. The only negatives were the curtains in the room were very dirty and not pleasant to look at and no one was at the front desk when we arrived and I waited about 10 minutes for someone to come out and check me in. Exceptional areas were the continental breakfast and the woman who worked at the breakfast area. She was super pleasant and efficient and greeted everyone and she went around and asked if your meal was ok and chatted a little. VERY good employee and proud of her work.
Comment from Hotel Management
18-Nov-2016 by Manager, Hotel Management
Thank you for your review and for your business! We really appreciate your feedback. Please accept our sincere apology for your long check in and the curtains in your room. We have shared your comments with the apocopate teams. Thank you again for staying with us! Please come back and see us next time you are in the Columbus area!
5out of 5
by A verified traveller

Close to airport

Posted 19-Oct-2016 on Hotels
No issues, great stsy
Comment from Hotel Management
18-Nov-2016 by General Manager, Hotel Management
Thank you for your review and for your business! We really appreciate your feedback.
2out of 5
by A verified traveller

Disappointed

Posted 4-Oct-2016 on Hotels
I did not like the room, the sheets would not stay on the beds, the room was too narrow the sofa didn't have enough room to fold out to make a bed it had to be forced and you could see where it had been hitting a dresser.
Comment from Hotel Management
18-Nov-2016 by General Manager, Hotel Management
Thank you for your feedback. I apologize for the heat issue you experienced your stay, and understand the inconvenience this must have caused you. While we try to prevent issues from happening, our staff will immediately respond to any reported issues to resolve them in a quick and effective manner. Thank you for your business, and I hope you will allow us to host you again on your next trip to Columbus
5out of 5
by A verified traveller

Posted 18-Sep-2016 on Hotels
Comment from Hotel Management
18-Nov-2016 by General Manager, Hotel Management
We really appreciate your feedback.
4out of 5
by A verified traveller

Posted 13-Sep-2016 on Hotels
Felt protected!u
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Sep-2016
Parking was very limited. No spaces available when I arrived so I had to park in hotel lot next door. Other than that very nice room for the price.