Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromKelowna Canada

Nice hotel, pleasant and helpful staff

Posted 28-Oct-2016
Pros: Room size and continental breakfast
Location: Close to the airport and good restaurants nearby
Great service with good breakfasts and helpful staff
5out of 5
by A verified traveller fromUS

Very spacious rooms

Posted 23-Oct-2016
Pros: Room was spacious and breakfast employee was great.
Cons: Curtains and front desk.
Stayed on the first floor of this hotel. The rooms were very spacious. There was a sitting room and a bedroom with two tv's. The front room also had a very nice desk area with ports for your computer and other devices. There was also a big counter with a sink and microwave and refrigerator. The bathroom was nice with the toilet and tub in one room and the sink in the other area. The only negatives were the curtains in the room were very dirty and not pleasant to look at and no one was at the front desk when we arrived and I waited about 10 minutes for someone to come out and check me in. Exceptional areas were the continental breakfast and the woman who worked at the breakfast area. She was super pleasant and efficient and greeted everyone and she went around and asked if your meal was ok and chatted a little. VERY good employee and proud of her work.
5out of 5
by A verified traveller

Posted 8-Sep-2016
Parking was very limited. No spaces available when I arrived so I had to park in hotel lot next door. Other than that very nice room for the price.
4out of 5
by Christopher fromColorado

Posted 26-Jul-2016 on Hotels
We only stayed one night but the staff was very helpful, kind, friendly, and accommodating. I would definitely stay there again.
4out of 5
by A verified traveller

Posted 7-Jul-2016
Breakfast was awesome!!!!!! We've traveled and stayed in many hotels that, also, serve continental type breakfast, but Springfield Suites Gahanna, Ohio, exceeded our expectations. Deb Grogan
3out of 5
by A verified traveller

Posted 5-Jul-2016 on Hotels
Entire 3rd floor smelled like skunk.
3out of 5
by A verified traveller


Posted 24-May-2016 on Hotels
We chose this hotel for our yearly rock festival trip. Check in was simple and staff friendly. Got to the room and had all feather linens, which I had requested not to have because of allergies. They fixed it when I asked. We booked for four nights and on only one day did we have hot water. The shower got lukewarm at best and the sink was straight cold. No idea how the breakfast was because we slept too late each day, but they had it. On the second day of our stay, my bank notified me that the hotel had placed a quite significant hold on my account. The hotel stated it would be released on checkout. On checkout, I found out that they should never have placed that hold because I booked through a 3rd party. If I hadn't said something, they would have charged me again. This was corrected swiftly by the lady who was working. Props to her because she was apologetic and friendly about it. Not so sure I'll stay again, though. The hotel was clean. They have a pool and a 24 hour fitness center. Parking is good. Several food joints are nearby. The management/the company should consider a shuttle to and from mapfre.
3out of 5
by debora fromNC

decent not great

Posted 23-May-2016 on Hotels
There were Lots of small issues, no iron, door handle lifted up not down, missing handles, exhaust fan didn't work. Staff was nice, breakfast good, bed slept fine but the rooms need a face lift
4out of 5
by Heather

This traveller left a rating score only Posted 23-May-2016 on Hotels
5out of 5
by A verified traveller


Posted 27-Apr-2016 on Hotels
The breakfast was fantastic. The pool and hottub was great. We will be back in july