Service at desk was very good. No heat in room first night.
No renovations in hotel for some time. Looked very dated.
Breakfast although free was not very good.
Comment from Hotel Management
15-Feb-2016 by General Manager, Hotel Management
Thank you for your feedback. I apologize for the heat issue you experienced your first night, and understand the inconvenience this must have caused you. While we try to prevent issues from happening, our staff will immediately respond to any reported issues to resolve them in a quick and effective manner. Thank you for your business, and I hope you will allow us to host you again on your next trip to Columbus.