Ratings based on 884 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromzanaty

Did not enjoy my stay I left earlier than my plan

Posted 10-Dec-2016
The is very basic only a coffee machine that pored in a cup no fridge nothing. It the coffee machine the coffee shop in the hotel closed early no room service as I said just a bed coffee machine and a tv
5out of 5
by A verified traveller fromMuskegon, MI

Business Trip

Posted 4-Dec-2016
Pros: Modern design. Breakfast. Good location.
Cons: I would prefer a roll-in shower over a tub.
Location: Across the street from the mall. Close to the university campus.
2 Thumbs up. Great hotel. Great experience. Wonderful breakfast. Friendly staff.
4out of 5
by A verified traveller

Posted 24-Oct-2016
Pros: Location was perfect. The valet staff was excellent.
Location: High Street was great. Took an Uber to a few nearby shopping/restaurant areas - excellent! Lots of fun spots are close.
Everything was very good - would stay here again and would recommend
Comment from Hotel Management
1-Nov-2016 by Front Office Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s location and valet staff. Thank you again for your comments and we hope to see you again for your next stay in Columbus! Sincerely, Manager at the Sheraton Columbus Capitol Square
4out of 5
by A verified traveller fromUS

History and culture nearby

Posted 23-Oct-2016
Great location with friendly staff. Historic district and local landmarks, great for walking around. Convenient parking options. Hotel starting to show its age, could use some updates, but everything clean.
Comment from Hotel Management
1-Nov-2016 by Front Office Manager, Hotel Management
Dear Michael, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great location and friendly staff. Thank you again for your comments and we hope to see you again for your next weekend stay in Columbus! Sincerely, Manager at the Sheraton Columbus Capitol Square
5out of 5
by A verified traveller

Nice Place

Posted 3-Oct-2016
Very Clean Hotel, Didn't appreciate the pay for parking and no Breakfast.
3out of 5
by A verified traveller

Bathroom issue

Posted 17-Sep-2016
Checked into room with leaking toilet Water spewing out Would have been obvious to housekeeping staff Front desk phone busy sent to voicemail I went back down to front desk They were very nice gave me another room I to,d them their phone went to voice mail They told me " you should just dial 50" So I tried 50 also went to voicemail
5out of 5
by A verified traveller

Posted 13-Sep-2016
Cool spot downtown Columbus. Perfect if you're going to a show at Ohio Theater.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 7-Sep-2016 on Hotels
5out of 5
by A verified traveller fromOwensboro, KY

Loved it!

Posted 4-Sep-2016 on Hotels
Great experience! Lovely room, very clean, accommodating & friendly hotel staff. Downtown so it's close to everything (especially the Ohio Theatre) and many restaurants within walking distance. I would definitely stay here again if I were in the area.
3out of 5
by Lawrence fromToronto

Posted 31-Aug-2016 on Hotels
A little dated and worn but in a great location with great hotel staff.
Comment from Hotel Management
2-Sep-2016 by General Manager, Hotel Management
Dear Lawrence, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our great location and staff. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. Sincerely, Manager at the Sheraton Columbus Capitol Square