Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Waaaay too long to check-in! Over 45-mins in line

Posted 18-Jul-2016
Too forever to get our car at check out (40+ mins)
5out of 5
by A verified traveller

Posted 20-Jun-2016
Excellent hotel but the pull out bed was very uncomfortable...slept on floor and couch instead
4out of 5
by A verified traveller

Posted 15-May-2016 on Hotels
Unhappy with the noise from construction outside of our room even at 2 am you could hear jackhammers. The valet workers were awesome.
2out of 5
by A verified traveller

Over priced and ran down

Posted 13-May-2016
Our bathroom had wallpaper falling, hooks coming out of the wall, dirty room carpet, a spot of blood on the comforter. No way was thus hotel worth $300 a night. The restaurant food was subpar, not quality food. We should get at least 50% percent refunded.
4out of 5
by Charles fromPittsburgh

Valet Disaster

Posted 9-May-2016 on Hotels
Overall the stay was good. The valet service was awful and the company should be changed. It took over 1/2 hour to get our car on two separate occasions and they wrecked another client's care while we were waiting. The hotel is fine, but I would advise parking your car yourself rather than use their valet services.
4out of 5
by Brian

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
3out of 5
by A verified traveller

Posted 26-Apr-2016 on Hotels
No soap, shampoo or conditioner in bathroom.
5out of 5
by bobby

This traveller left a rating score only Posted 21-Apr-2016 on Hotels
5out of 5
by Teresa fromCharleston WV

Excellent

Posted 20-Apr-2016 on Hotels
Everything was great from arrival to departure. The friendly staff was always available from holding luggage until check in to the valet at check out. Cannot say enough about our stay.
3out of 5
by Daniel

This traveller left a rating score only Posted 13-Apr-2016 on Hotels