Studio Suite, 1 Queen Bed, Non Smoking

Reviews of Microtel Inn and Suites by Wyndham Columbus North

2 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 23, 2024
Kathy, thank you for taking the time to submit your feedback! We look forward to your next visit!

10/10 Excellent

Keith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 23, 2024
Keith, thank you for submitting your feedback! I am pleased to hear that your stay was a pleasant one. We look forward to your next visit.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and convenient to the highway.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 23, 2024
Deborah, thank you for taking the time to submit your feedback! I am pleased to hear your stay was a pleasant one. We look forward to your next visit!

10/10 Excellent

Rhea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym smelled.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 23, 2024
Thank you for taking the time to submit your feedback! Thank you for choosing to stay with us at the Microtel Inn & Suites we look forward to your next visit!

4/10 Poor

shane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hallway of the hotel, and our room had a very bad smell. The room we were placed in had an ac unit on which all the buttons except for the on/off switch were broken off so we had to guess which ones turned the ac up and down. We never could figure out how to turn off the fan. I asked the desk clerk if we could switch rooms but he said we could not because we had booked with a third-party (Expedia). Overall the room felt not clean. (There was a stan on the seat of the window bench which made us not want to sit there.) I was pretty disappointed.
Stayed 1 night in Apr 2024
Response from Herman on Apr 17, 2024
Shane, thank you for taking the time to submit a review. Thank you for letting us know about the a/c unit. We will have maintenance take a look at that particular unit. We also appreciate you letting us know that our renovated hotel with new linen is stained. We will notify housekeeping about that as well. We deeply regret any inconvenience this may have caused you. We look forward to seeing you again and giving us a chance to make your next stay a perfect stay.

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay in 5 years, still great!
Stayed 4 nights in Apr 2024
Response from Crystal on Apr 15, 2024
Thank you, Damon, for taking the time to submit your feedback! We strive to provide excellent customer service and it pleases me to hear that we did just that. Thank you for staying with us at The Microtel Inn & Suites Columbus North.We look forward to your next visit!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service
Very nice staff
Stayed 1 night in Apr 2024
Response from Crystal on Apr 14, 2024
Thank you, Jan, for taking the time to submit your feedback! We strive to provide excellent customer service and it pleases me to hear that we did just that. Thank you for staying with us at The Microtel Inn & Suites Columbus North.We look forward to your next visit!

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Crystal on Apr 14, 2024
Thank you, Jalen, for taking the time to submit your feedback! We strive to provide excellent customer service and it pleases me to hear that we did just that. Thank you for staying with us at The Microtel Inn & Suites Columbus North.We look forward to your next visit!

6/10 Okay

Agnes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every other thing is good except their breakfast, they included free breakfast but it's the worst I have ever seen....nothing to eat except for coffee
Response from Herman on Apr 8, 2024
Agnes, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again.

10/10 Excellent

Vanessa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
Vanessa, thank you for taking the time to submit your feedback! Thank you for staying with us at the Microtel Inn & Suites, we look forward to your next visit!

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and convenient location we sleep one night to rest to continue our trip up to north
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Maria, thank you for taking the time to submit your feedback! Thank you for staying with us at The Microtel Inn & Suites. We look forward to your next visit!

10/10 Excellent

Calessia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and has managed the place well. I will definitely visit again.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Calessia, thank you for taking the time to submit your feedback! Thank you for staying with us at The Microtel Inn & Suites. We look forward to your next visit!

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property. Very friendly staff and clean rooms. Conveniently off the highway.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Kaitlyn, thank you for taking the time to submit your feedback! Thank you for staying with us at The Microtel Inn & Suites. We look forward to your next visit!

10/10 Excellent

Ric

Travelled with family
Liked: Amenities
Friendly staff.
Stayed 4 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Ric, thank you for taking the time to submit your feedback!

10/10 Excellent

Matt

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 10, 2024
Matt, thank you for taking the time to submit your feedback! I am pleased to hear that you enjoyed your stay. We look forward to your visit!

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was an amazing stay no complaints
Stayed 4 nights in Mar 2024
Response from Crystal on Mar 18, 2024
Thank you for taking the time to submit your feedback! We hope to see you again soon!

10/10 Excellent

Sheena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff want so nice and friendly. The bed was a little thin but other than that
Stayed 2 nights in Mar 2024
Response from Crystal on Mar 18, 2024
Sheena, thank you for taking the time to submit your feedback! We look forward to seeing you again soon!

10/10 Excellent

Jamila, Albany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property gor overnight stay for doctor appointment. Breakfast options could be better but otherwise pleasant stay.
Stayed 1 night in Mar 2024
Response from Crystal on Mar 18, 2024
Jamila, thank you for taking the time to submit your review! I am pleased to hear that you enjoyed your stay! Well hope to see you again soon!

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed in a handicap accessible suite number 103. It was very minimalistic. It had a small sink not a vanity. It had one seat. No place to put your luggage. Staff were great. However, I'm not too sure I will be returning.
Stayed 3 nights in Mar 2024
Response from Crystal on Mar 18, 2024
Thank you for taking the time to submit a review. We deeply regret any inconvenience you may have experienced while staying with us. We will share your comments with our staff and work on providing excellent customer service. We look forward to seeing you again.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, looked like it had just been remodeled, loved the lady who checked us in very helpful.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 12, 2024
Tammy, thank you for taking the time to submit your feedback. I am pleased to hear that you enjoyed your stay!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple comfort, well maintained and friendly staff!
Stayed 2 nights in Mar 2024
Response from Hotel Managment on Mar 12, 2024
Sara, thank you for taking the time to submit your feedback! I am pleased to hear that you found your trip to be pleasant. We look forward to seeing you again!

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 12, 2024
Tawanda, thank you for taking the time to submit your feedback! We strive to provide our guests with excellent customer service. We look forward to seeing you soon.

6/10 Okay

Rameez, indianapolis

Travelled with family
Liked: Staff & service
Breakfast really a joke.
Stayed 1 night in Mar 2024
Response from Crystal on Mar 8, 2024
Thank you for taking the time to submit a review. We deeply regret any inconvenience you may have experienced while staying with us. We will share your comments with our staff and work on providing excellent customer service. We look forward to seeing you again.

8/10 Good

Miriam

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
I just stayed overnight, but the staff were friendly, it wasn’t too loud. My child made lots of noise that night but no one said anything which i thought was nice, we had a rough night. Idk if that was a coincidence but them giving me a room on the first floor was amazing. And it was affordable. I’d definitely stay here again
Stayed 1 night in Feb 2024
Response from Crystal on Mar 5, 2024
Thank you for taking the time to submit your feedback! I am pleased that you enjoyed your stay and found our staff to be friendly and accommodating to your needs. We look forward to your next visit with us!

8/10 Good

Brittney

Everything was great. Just hate that we couldn’t check in early
Stayed 1 night in Mar 2024
Response from Crystal on Mar 4, 2024
Brittney, thank you for taking the time to submit your feedback! We strive to provide excellent customer service at the Microtel Inn & Suites. I apologize that we were unable to accommodate an early check-in during your stay. I do hope you will allow us the chance to make it up if you find your travels bringing you back to Columbus, We hope to see you again soon!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean quiet experience
Stayed 1 night in Mar 2024
Response from Crystal on Mar 3, 2024
Jennnifer, thank you for taking the time to submit your feedback! We strive to provide excellent customer service at the Microtel Inn & Suites. I am pleased to hear that we did just that for you during your nice quiet stay! We hope to see you again soon!

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought it was a little pricey for the area, but clean, modern upgrades, and comfortable.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 28, 2024
Jeff, thank you for taking the time to submit your feedback. I am pleased that you liked the new upgrades. We hope to see you again soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Feb 2024
Response from Hotel Management on Feb 28, 2024
Thomas, thank you for taking the time to submit your feedback. We strive to provide excellent customer service here at Microtel. We look forward to your next visit with us,

10/10 Excellent

Ilysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Crystal on Feb 21, 2024
llysha, Thank you for taking the time to submit your feedback. We strive to provide excellent customer service here at the Microtel Inn & Suites. We look forward to your next stay with us!

8/10 Good

jan

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast!
Stayed 2 nights in Feb 2024
Response from Crystal on Feb 19, 2024
Jan, we thank you for taking the time out of your busy schedule to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again soon.

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and refreshing on the look of the room. Nice colors.
Stayed 1 night in Feb 2024
Response from Crystal on Feb 19, 2024
Yvonne, we thank you for taking the time out of your busy schedule to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again soon.

6/10 Okay

Kerry

Travelled with family
Liked: Staff & service
Disliked: Amenities
Although clean, the bed was in need of replacement. The buttons were completely missing from the air handling unit, so it took quite a bit of hit and miss work to adjust the temp and fan. The walls were paper thin (our neighbor had to be removed by authorities in the middle of the night) and we could hear every word said. Finally, the food for breakfast included rubber pre-packaged donuts and essentially instant coffee. All that said, the desk clerk on checkin was incredibly nice and patient dealing with other demanding guests.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Kerry, thank you for taking the time out of your busy schedule to submit a review. I do apologize for the inconvenience that you had during your stay.

2/10 Terrible

Angel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was super rude and unhelpful. I had already paid for the room, had my credit card that I made reservation but I didn't have my license and they refused to let me stay or refund me.
Stayed 1 night in Feb 2024
Response from Herman on Feb 15, 2024
Angel, thank you for submitting a review. Unfortunately, it is a safety issue as well as a fraud issue to check a guest in without identification. We are protecting your interest as well as ours. With some form of picture ID we can not allow a guest to check in. We deeply regret if this has caused you an inconvenience. Once your ID is found, please allow us to make this right. We look forward to seeing you again.

10/10 Excellent

Kischia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved when we checked in right away it smelled clean and fresh, the breakfast has some good options. The room was clean and spacious and the best part is your staff!! No matter time of day and who was on shift, all of your staff provided exemplary customer service. I'm giving an extra mention to Crystal and Lisa, these ladies are so sweet, very informative on the area and very compassionate individuals. We would definitely come back here.
Stayed 2 nights in Feb 2024
Response from Herman on Feb 12, 2024
Kischia, thank you for taking the time to submit a review. We appreciate your kind words and Crystal and Lisa are truly amazing. We look forward to seeing you again soon.

10/10 Excellent

Jhoent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Herman on Feb 12, 2024
Jhoent, we thank you for taking the time out of your busy schedule to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again soon.

8/10 Good

Peter

Stayed 2 nights in Feb 2024
Response from Crystal on Mar 20, 2024
Peter, thank you for taking the time to submit your feedback! We hope to see you again soon!

10/10 Excellent

Ammie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2024
Response from Herman on Feb 1, 2024
Ammie, we once again thank you for your kind words and look forward to seeing you ahgain.

10/10 Excellent

Ammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Herman on Feb 1, 2024
Ammie, thank you for taking the time to submit a review. We thank you for your kind words and look forward to seeing you again soon.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good people, clean and nice
Stayed 2 nights in Jan 2024
Response from Herman on Feb 1, 2024
John, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again soon.

10/10 Excellent

Aaron

Stayed 2 nights in Jan 2024
Response from Hotel Management on Mar 20, 2024
Aaron, thank you for taking the time to submit your feedback! We look forward to seeing you again soon!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
the Area was great. And very quiet.
Stayed 3 nights in Jan 2024
Response from Crystal on Jan 26, 2024
Andrew, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again.

8/10 Good

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Crystal on Jan 26, 2024
Diana, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
Stayed 1 night in Jan 2024
Response from Crystal on Jan 26, 2024
Sue, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again.

10/10 Excellent

Jerry

Stayed 1 night in Jan 2024
Response from Herman on Jan 23, 2024
Jerry, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again.

10/10 Excellent

Dwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Herman on Jan 20, 2024
Dwane, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again soon.

8/10 Good

Crystal

Liked: Cleanliness, staff & service, room comfort
Overall a fine, not great visit.
The visit was fine, but the heater/ac unit was blowing cold air when I checked in to my room. I turned it to heat and it made an awful noise. I had to turn it off to sleep. Breakfast - I grabbed a yogurt and it tasted bad. Code date was fine.
Stayed 1 night in Jan 2024
Response from Herman on Jan 18, 2024
Crystal, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forwards to seeing you again.

10/10 Excellent

Linda

Stayed 1 night in Jan 2024
Response from Herman on Jan 15, 2024
Linda, thank you for taking the time out of your busy schedule to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again soon.

4/10 Poor

Terrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a soundproof room
Clean place, but way too much noise through adjoining door and above us. A dog kept scratching on our adjoining door all night/morning. I swear they had their door open, it was that noisy.
Stayed 1 night in Jan 2024
Response from Herman on Jan 13, 2024
Terrell, thank you for taking the time to submit a review. The Microtel Inn & Suites deeply regrets any issue you may have faced while staying here. We apologies for the issue with your neighbors pet. In the future please allow us to fix this issue by coming by and letting us know and we will be more than happy to move you if we have the availability. We look forward to seeing you again and giving us another opportunity to make your next stay a great stay.

8/10 Good

ALFREDRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and always went above and beyond to help. House keeping went above and beyond to make sure you were well taking care of . I witness the staff cleaning 24 hrs every day. Nice place for the price.
Stayed 21 nights in Dec 2023
Response from Herman on Jan 9, 2024
Alfredrick, thank you for taking the time to submit a review. The Microtel Inn & Suites thanks you for your kind words. We look forward to seeing you again soon.

10/10 Excellent

Xander

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Herman on Jan 8, 2024
Xander, thank you for taking the time to submit a review. The Microtel Inn & Suites strives to provide excellent customer service. We look forward to seeing you again soon.