Exterior

Reviews of Hyatt Place Columbus/OSU

3 out of 5
Hyatt Place Columbus/OSU
795 Yard Street, Columbus, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1005 reviews" "
Rating 8 - Good. 179 out of 1005 reviews" "
Rating 6 - Okay. 46 out of 1005 reviews" "
Rating 4 - Poor. 23 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience for the whole family.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 28, 2024
Thank you for the 5 out of 5 review! We hope to have you back soon!

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage is convenient and right there. Nice quick check in. Friendly. Room was spacious, clean and quiet. Son loved the pool and especially the work out facility. Would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 28, 2024
Allyson, thank you for taking the time to review our property! We are thrilled you enjoyed your time with us and hope to have you back soon!

10/10 Excellent

Richard Lawrence, Porterville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable room. A few dining options walking distance. Nice staff
Stayed 3 nights in Feb 2024
Response from Hotel Management on Mar 28, 2024
Thank you for the 5 out of 5 review! We hope to have you back soon!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good afternoon
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 28, 2024
Ken, thank you for taking the time to review our property! We are thrilled you enjoyed your time with us and hope to have you back soon!

2/10 Terrible

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I made my reservation I booked a room with 2 queen beds. Upon arrival and check in, I was told that they overbooked for those rooms and I was moved to a king. I was traveling with another female, which is why I booked the 2 beds. All I received for this inconvenience was an “I’m sorry”. Very disappointed
Stayed 2 nights in Mar 2024
Response from Management Team on Mar 25, 2024
Sarah, Please accept our apologies for the overbooking situation. We apologize for the inconvenience this caused.

10/10 Excellent

Christin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lovely place, large and clean rooms!
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Christian, thank you for taking the time to review our property! We are thrilled you enjoyed your time with us and hope to have you back soon!

10/10 Excellent

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Had everything we needed for the trip
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Scott, thank you for taking the time to review our property. We're pleased to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

Aleesha, Canal Winchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Breakfast was wonderful. The pool was perfect! I chose this for a quick staycation and it was a nice getaway around the corner. I must add that the staff was incredibly kind. Would def stay again.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 20, 2024
Aleesha, thank you for taking the time to review our property! We are thrilled you enjoyed your time with us and hope to have you back soon!

6/10 Okay

RAMDAS

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience with the exception of the breakfast which is was not up to the mark.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 20, 2024
Ramdas, we appreciate you taking the time to review our property. Our sincere apologies for falling short of expectation for your stay.

10/10 Excellent

samet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the hotel. i highly recommend.
Stayed 5 nights in Mar 2024
Response from Hotel Management on Mar 15, 2024
Samet, thank you for taking the time to review our property. We're pleased to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, and quickly aided us through our stay. Transit to a local convention was promptly provided, and the area around the hotel is lovely and calm.
Stayed 5 nights in Feb 2024
Response from Management Team on Mar 8, 2024
Hi Michael, Thank you for your comments. We're pleased to read that you enjoyed your stay and appreciated the transportation service as well as our friendly staff. We hope to host your next visit to COlumbus.

8/10 Good

Matthew, Williamsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always enjoyed our stay at this hotel. Be aware that it is a popular hotel for groups of families attending various sporting competitions in the area. So, expect lots of kids in the hotel. The only complaint we have is not about the hotel itself, but rather the casual appearance of some guests. I get it should feel like home, but entire families coming to breakfast still in their pajamas really cheapens the feel of the place. Sign of the times?
Stayed 3 nights in Feb 2024
Response from Hotel Management on Mar 4, 2024
Matthew, thank you for taking the time to review our property. We're pleased to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying at Hyatt Place. It’s very convenient and quiet. My only complaint would be that they don’t offer any gluten free bread options with breakfast. Other than that it’s a great hotel.
Response from Hotel Management on Mar 4, 2024
Michelle, we appreciate you taking the time to leave a review. Thank you for choosing to stay with us and we hope to have you back on your next trip!

4/10 Poor

Edgar

The front desk person was rather harsh!
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 26, 2024
Edgar, we appreciate your feedback following your recent stay with us. Feedback such as yours helps us to improve our property. We hope to have you again the next time you come to Columbus.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 26, 2024
Sarah, we appreciate you taking the time to leave a review. Thank you for choosing to stay with us and we hope to have you back on your next trip!

10/10 Excellent

RALPH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Columbus
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 26, 2024
Ralph, we appreciate you taking the time to leave a review. Thank you for choosing to stay with us and we hope to have you back on your next trip!

10/10 Excellent

Leo

Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 20, 2024
Leo, thank you for the 5 out of 5 review! We hope to have you back soon!

10/10 Excellent

Joan

Stayed 1 night in Feb 2024
Response from Hotel Management on Mar 20, 2024
Joan, thank you for taking the time to review our property following your stay with us! We hope to have you back on your next trip to Columbus.

10/10 Excellent

ERIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was absolutely beautiful. Everything was excellent from cleanliness through convenience. And the late night cookies!!
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Erin, thank you for taking the time to review our property. We're pleased to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
I’m extremely picky when staying at hotels, and this place was very clean and tidy. If we are back in the area at any point we would stay here again.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Olivia, we're pleased to hear you enjoyed your stay with us. We pride ourselves in the service and comfort provided and glad to hear it was just that for you. We hope to see you again on your next trip to Columbus

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly at check-in.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Rhonda, thank you for taking the time to review our property. We're pleased to hear you enjoyed your stay and hope to see you again!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 7, 2024
Steven, thank you for taking the time to review our property. We're pleased to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

Erin, Chicago

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 7, 2024
Erin, thank you for taking the time to review our property. We're pleased to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when we are in Columbus
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 24, 2024
Philip, thank you for taking the time to review our property. We're pleased to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The warm pool
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 22, 2024
Dana, Thank you so much for taking the time to review our property following your most recent stay with us. We are pleased to hear you enojoyed everything and the pool in particular.

8/10 Good

Beth, Loveland

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place was not located near restaurants or shops as listed. It was a quick drive to local places and to the convention center (the reason we were there). The breakfast pictures were deceiving. While the food was good, it was not as presented online. Staff was very friendly and the pool was great. Parking was super easy at the parking lot across the street.
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 16, 2024
Beth, We appreciate your feedback following your recent stay with us. Feedback such as yours helps us to improve our peroperty. We hope to have you again the next time you come to Columbus.

10/10 Excellent

Timothy, Yellow Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying there provided convenient access to the Eye Center for needed surgery
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 15, 2024
Thank you for sharing your feedback on your recent stay. We're glad that you enjoyed your time with us and are looking forward to seeing you the next time you are in Columbus.

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 15, 2024
Tom, thank you for sharing your feedback on your recent stay. We're glad that you enjoyed your time with us and are looking forward to seeing you the next time you are in Columbus.

10/10 Excellent

Kathy

Travelled with family, Travelled with partner
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 11, 2024
Kathy, we're pleased to hear you enjoyed your stay with us. We pride ourselves in the service and comfort provided and glad to hear it was just that for you. We hope to see you again on your next trip to Columbus

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with this a a stop over point on our way home from vacation. We will be back on our next trip!
Stayed 1 night in Nov 2023
Response from Management Team on Jan 9, 2024
Hi Jennifer, Thank you for sharing your feedback on your recent stay. We're glad that you enjoyed your time with us and are looking forward to seeing you the next time you are in Columbus.

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 8, 2024
Thank you for taking the time to review our property. We are thrilled you enjoyed your stay and hope to have you again in the future!

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hhju
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 8, 2024
Joe, thank you for taking the time to review our property. We are thrilled you enjoyed your stay and hope to have you again in the future!

8/10 Good

Jerri

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, good breakfast, clean. Enjoyed my stay.
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 8, 2024
Jerri, thank you for taking the time to review our property. We are thrilled you enjoyed your stay and hope to have you again in the future!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, great customer service, breakfast was fabulous as was the ease of parking!
Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 8, 2024
Michael, thank you for taking the time to review our property. We are thrilled you enjoyed your stay and hope to have you again in the future!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 5, 2024
Eric, we appreciate you taking the time to review our property following your recent stay with us. We hope to have you again in the future when your travels plans bring you to Columbus

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. restaurants and shopping are very close to the hotel
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 4, 2024
Mike, we appreciate you taking the time to review our property following your recent stay with us. We hope to have you again in the future when your travels plans bring you to Columbus

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location in Columbus, very nice area, nice and clean parking deck, close to shopping and restaurants. Hotel was very clean and friendly staff.
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 4, 2024
Amanda, thank you for taking the time to review our property. We are thrilled you enjoyed your stay and hope to have you again in the future!

8/10 Good

Shirish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room at a good price in a decent location
Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 29, 2023
Thank your for taking the time to review our property. We're pleased you enjoyed your stay with us and we hope to have you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regrets
Great place to stay, very clean. Breakfast had alot offer
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 26, 2023
We appreciate you taking the time to review our property following your stay. We are so glad to see you enjoyed your time with us

10/10 Excellent

Merlin Nithya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 26, 2023
Thank your for taking the time to review our property. We're pleased you enjoyed your stay with us and we hope to have you back in the future.

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 26, 2023
Jennifer, we appreciate your 5 out of 5 review! We know you have plenty of choices when staying in Columbus and hope you consider returning if your travel plans bring you back to the area.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and friendly! Will definitely stay there again
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 26, 2023
David, we're pleased to hear you enjoyed your stay with us. We pride ourselves in the service and comfort provided and glad to hear it was just that for you. We hope to see you again on your next trip to Columbus

10/10 Excellent

Janice

Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 26, 2023
Janice, thank you for taking the time to review our property. We are thrilled you enjoyed your stay and hope to have you again in the future!

10/10 Excellent

Devona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice environment
I booked the room for three days, unfortunately we checked out early. This hotel is a wonderful place to stay the team is amazing.
Stayed 3 nights in Dec 2023
Response from Hotel Management on Dec 22, 2023
Devona, we appreciate your 10 out 10 review! We're pleased to hear we delivered the services you'd expect while finding your home away from home. We hope to have you again in the future.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room and perfect location at a reasonable price. Staff was very friendly and helpful.
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 22, 2023
Thomas, we appreciate you taking the time to review our property following your recent stay with us. We hope to have you again in the future when your travels plans bring you to Columbus

8/10 Good

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Had issues with the TV had to change rooms and the room end up being smaller. Only complaint. Great place!!
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 22, 2023
Brooke, we appreciate you taking the time to review our property following your recent stay with us. We hope to have you again in the future when your travels plans bring you to Columbus

10/10 Excellent

Don

Liked: Amenities
Everything was clean , the satff was very helpful
Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 18, 2023
Don, we appreciate your 5 out 5 review! We're pleased to hear we delivered the services you'd expect while finding your home away from home. We hope to have you again in the future.

10/10 Excellent

Brian

Travelled with family
The hotel was very nice we stayed on the six floor it was very roomy two queen beds big couch and setting area plenty of room for me and my family will stay again.
Stayed 2 nights in Dec 2023
Response from Hotel Management on Dec 18, 2023
Brian, we are pleased to learn you had a great stay with us! We hope to serve you again in the future should your travel plans bring you back to Columbus.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 18, 2023
Thank you for the 10 our of 10 review! We're pleased you enjoyed your stay with us and hope to have you back in the future!

10/10 Excellent

Adrienne

Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 8, 2024
Adrienne, thank you for taking the time to review our property. We are thrilled you enjoyed your stay and hope to have you again in the future!