Four Points by Sheraton Columbus-Polaris

Photo gallery for Four Points by Sheraton Columbus-Polaris

Primary image
Outdoor pool
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
42-inch flat-screen TV with digital channels

Overview of Four Points by Sheraton Columbus-Polaris

Four Points by Sheraton Columbus-Polaris

3.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
8505 Pulsar Pl, Columbus, OH, 43240

Explore the area

  • Popular LocationEaston Town Center16 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)19 min drive
  • Popular LocationOhio State University19 min drive
  • Popular LocationColumbus Zoo and Aquarium20 min drive

Choose dates to view prices

About this area

Columbus

Four Points by Sheraton Columbus-Polaris is located in Polaris, a neighborhood in Columbus, and is in a shopping district and near theme parks. Polaris Fashion Place and Easton Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Magic Mountain Fun Center and Zoombezi Bay Waterpark. Looking to enjoy an event or a game? See what's going on at Historic Crew Stadium or Ohio Stadium.

What's nearby

  • Magic Mountain Fun Center - 16 min walk
  • Polaris Fashion Place - 18 min walk
  • Easton Town Center - 16 min drive
  • Ohio State University - 19 min drive
  • Columbus Zoo and Aquarium - 20 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • Polaris Grill - 2 min walk
  • Bonefish Grill - 6 min walk
  • Raising Cane's - 10 min walk
  • Tim Hortons - 11 min walk
  • Firehouse Subs - 11 min walk

About this property

Four Points by Sheraton Columbus-Polaris

Suburban Columbus hotel in Polaris, near Magic Mountain Fun Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Four Points by Sheraton Columbus-Polaris offers 100 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Languages spoken

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-12 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Polaris Points Bistro

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (1100 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 13 to December 31:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 16 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 12 per person (approximately)
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points Columbus-Polaris
Four Points Sheraton Columbus-Polaris
Four Points Sheraton Hotel Columbus-Polaris
Sheraton Columbus-Polaris
Sheraton Four Points Columbus-Polaris
Four Points Sheraton Columbus-Polaris Hotel
Four Points by Sheraton Columbus Polaris
Four Points by Sheraton Columbus-Polaris Hotel
Four Points by Sheraton Columbus-Polaris Columbus
Four Points by Sheraton Columbus-Polaris Hotel Columbus

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 324 out of 996 reviews
5 - Excellent 33%
Rating 4 - Good. 337 out of 996 reviews
4 - Good 34%
Rating 3 - Okay. 186 out of 996 reviews
3 - Okay 19%
Rating 2 - Poor. 89 out of 996 reviews
2 - Poor 9%
Rating 1 - Terrible. 60 out of 996 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.5/5

Eco-friendliness

3/5 Okay

Travelled with family
Staff didn't seem happy to be working. They were not friendly or unfriendly. Impartial to our entire party. Elevator seemed to be on last legs. Inside dining/bar still not open.
Stayed 1 night in Jun 2022

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bad odor. AC broken. Dim lighting. No towel bars. Bedsheets do no fit.
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was unsatisfied because I was unable to do what I came out to do which is exercise swimming me and the kid We was able to proceed very unsatisfied and I got no room service
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel and could use a little sprucing up, but was very quiet and clean. Overall a nice hotel.
Stayed 1 night in Apr 2022

2/5 Poor

Disliked: Amenities, property conditions & facilities
Only one channel worked on the tv. The wifi was very slow. The fitness center had no towels.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and easy to deal with.
Stayed 4 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

1/5 Terrible

Stayed 1 night in Mar 2022

1/5 Terrible

Disliked: Staff & service
Overbooked and Terrible customer service!
Booked hotel for a quick little getaway away from the kids. Booked online, and made the 30+ min drive there. Once we went to check in, we were told they overbooked and there were no rooms available. The person at the front desk was very rude, eating while talking to us, and showed very little compassion for the inconvenience. We were not the only ones this happened to either, very disappointing level of customer service towards the customer.
Stayed 1 night in Feb 2022

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
Location is great
Stayed 1 night in Feb 2022