Dear Brittany, Thank you for bringing these concerns to our attention. We apologize for the issues you encountered during your stay. We are committed to addressing these maintenance issues promptly to ensure a more comfortable experience for our guests. Your feedback is valuable, and we will work diligently to improve our amenities and room conditions. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Sincerely,Hotel Management

Dear Ed, Thank you for your kind feedback of your stay at Extended Stay America! We're delighted to hear that you had a positive experience with our friendly staff and clean rooms. Guest satisfaction is our priority, and we strive to provide exceptional service and accommodations. We appreciate your recommendation and look forward to welcoming you back for another enjoyable visit. Sincerely,Hotel Management

Dear Shannon, Thank you for bringing these concerns to our attention. We sincerely apologize for the substandard conditions you encountered during your stay. Rest assured, we take your feedback seriously and are actively addressing the cleanliness issues to ensure a more comfortable experience for our guests in the future. Your comments will aid us in making necessary improvements. We hope for another opportunity to exceed your expectations in the future.Sincerely,Hotel Management

Dear Tasha, We are thrilled you had a positive experience with our staff and found your room exceptionally clean. Providing excellent service and cleanliness are top priorities for us, and we are glad we met your expectations at Extended Stay America. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!Sincerely,Hotel Management

Dear Lynnette, We deeply regret the dissatisfaction you experienced during your stay. Your feedback concerning the cleanliness, bedding quality, and room odor is concerning, and we apologize for falling short of expectations. Rest assured, we take your comments seriously and will address them promptly with our housekeeping and maintenance teams to ensure such issues are resolved. Your comfort is paramount to us, and we hope you will reconsider and give us another opportunity to provide a much-improved experience in the future. Thank you for bringing these concerns to our attention.Sincerely,Hotel Management

Dear Sara, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay with an excellent staff. Your compliments will reach the concerned individuals. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management

Dear Raina, Thank you for taking the time to share about your stay. We are glad our location was convenient for everything you wanted to do on this visit. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely, Hotel Management

Dear Melissa, Thank you for choosing our hotel on your recent visit to the area. We are delighted you chose Extended Stay America for your recent visit here, and we are thrilled to read all of the great things you loved about our hotel. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Sincerely,Hotel Management

Dear Sonya, Thank you for the positive review and for taking the time to recognize Extended Stay Ameri. We are delighted to know how much you enjoyed our rooms and the excellent welcoming and attentive service provided by our staff. Thank you for being our guest. We look forward to welcoming you back.Sincerely, Hotel Management

Dear Robert, It was our pleasure to have you stay at Extended Stay America recently. Thank you for taking the time to share your generous comments, especially about our hotel's location. With easy access to the interstate and plenty of restaurants and shops within minutes, our hotel is a very comfortable and affordable choice. We hope to welcome you back again in the near future.Sincerely,Hotel Management

Dear Rory, Thank you for staying at Extended Stay America. We were so pleased to read your kind words about how much you enjoyed your recent visit to the area. Thank you for your comments about our hotel location. We are glad you appreciated our convenient location close to many eating options tonight. We are also glad that you understand our devoted staff. Thank you for being our guest. We hope to have you return soon.Sincerely,Hotel Management

Dear Mala, Thank you for reviewing our hotel. While we are pleased you loved our staff's friendly service; we are sorry we missed meeting some of your expectations and the difficulties you experienced. This is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we are consistent with our service delivery. We look forward to another chance to regain your full trust. We wish you all the best with your travels.Sincerely,Hotel Management

Dear Lori, Thank you for your recent stay at our hotel. Please accept our sincere apologies for not providing every guest with the attentive service we strive to provide. Rest assured that this issue has been addressed with our staff and will not be repeated. We truly hope you will give us another chance to prove our commitment to providing outstanding hospitality to every guest. We hope to see you again soon.Sincerely,Hotel Management

Dear DawnMarie, Thank you for your feedback regarding your noise concerns during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Also, we want to apologize for the accidental interruption from our staff. We will address this matter to ensure it is not repeated, and we very much appreciate you bringing this to our attention. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Sincerely,Hotel Management

Dear Scott, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. Please accept our apologies for our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that such was your experience. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management

Dear Mike, Thank you for your positive feedback. We're pleased to hear that your stay at Extended Stay America was convenient for you. Our goal is to provide a convenient and comfortable experience, and we appreciate your positive feedback. If you have any suggestions or if there's anything we can improve upon for your next visit, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Sonya, Thank you for taking the time to review your experience with us. Our guests' comfort is always our top priority; therefore, we apologize for not properly servicing your room. We will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management

Dear Don, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management

Dear William, Thank you for taking the time to share your experience with us. We never intend to disappoint our guests, so we're sorry for the inconvenience you encountered with your initial room. Though we're glad that Bonnie at the front desk was able to accommodate you in a more suitable suite, we will share this instance with our team to avoid such a situation for our future guests. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely,Hotel Management