Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Omaha

Good Value

Posted 6-Jan-2016
Pros: Staff was wonderful and very helpful. Hotel was clean and maintained.
Cons: Please get better mattresses.
Location: Good location. We have family both west and south. Easy access to interstate, shopping, and restaurant
The hotel is well maintained and clean. The staff excellent. This is an extended stay facility so you won't have daily housekeeping. Not a big deal, but you should know that. Only two issues. One is the heating, it's motion activated. It went from freezing to hot even though the set temperature was never changed. The other issue, for us, was the beds. Just not comfortable. We were there 4 nights and really never had a good night's sleep. If it weren't for that, we would go there again without question.
Comment from Hotel Management
10-Jan-2016 by Jody Mayer - General Manager, Hotel Management
Thank you for your comments regarding your recent stay. I apologize that you did not receive a good night's sleep due to the mattresses and our heating system. The good news is that we are receiving new mattresses and box springs beginning this month. We will be replacing a floor of rooms over the next few months and should have all rooms completed no later than the end of April. Our heat units do have a motion sensor program attached to each unit. These motion sensors are part of the thermostat itself and at the top of each door. The programs are to adjust the temp by 1 degree for every 2 hours of no motion and does not move below 68 degrees. This is a protection for energy management reasons. Our maintenance team will be looking into your room to confirm that the heat unit is working correctly. Thank you again for providing us feedback on your stay and we hope that we see you again soon.
4 out of 5
Recommended
for Couples
by joseph

This traveller left a rating score only Posted 24-Sep-2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveller

Do not expect a comfortable/peaceful sleep

Posted 23-Sep-2015 on Hotels
We were given suite 124. when we entered our room, there was a smell of smoke. My wife went to the desk- and stated that her smoke free room was not smoke free.My wife does not recall an apology. The worker looked and said there was only one more suite avail. 224. The attendant said he would have to get a "cleaner machine?" into the room to correct. Would not the room cleaners notice such a thing? It/224 did not have a smoke smell. I was disappointed that hotel did not include a breakfast, esp with the $144 ish price for the room. The suite did not compare to a Microtel Suite (they are awesome!) Your furniture looks worn. The refrigerator ran frequently in a loud fashion-might need maint. and the mattress was terrible for any comfort. I/the wife must tell you that I do prefer a firm mattress and this was beyond tolerable. Will not recommend to family or friends.
5 out of 5
Recommended
for Business Travellers
by Scott from Lorain

Great place to stay

Posted 21-Sep-2015 on Hotels
I went down to columbus for the night, chose the polaris area for the shopping and the variety of food choices, had a great stay, the hot tub was really relaxing. The only thing missing was multiple movie channels.
5 out of 5
Recommended
for Families
by Bob from Wooster, Ohio

AWESOME STAY

Posted 15-Sep-2015 on Hotels
Our room was great. The hotel was 1st class!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in awesome location

Posted 8-Sep-2015
Hotel was clean and quiet. Loved the kitchenette and and all the amenities. Awesome lending locker with anything you could need in the kitchen, games, and movies. Will defiantly be staying there again.
4 out of 5
Recommended
for Couples
by cattle pimp

Quick getaway

Posted 8-Sep-2015 on Orbitz
This was an excellent value. The location is the main reason we stayed at this facility. We liked the close proximity to so many restaurants and retail stores. We found it very clean and we'll maintained but felt the bed did need replaced as my husband and I both found it uncomfortable.
4 out of 5
Recommended
for Couples
by Ronald from Elyria

Posted 18-Aug-2015 on Hotels
Very nice hotel except pool and hot tub closed
3 out of 5
by A verified traveller

Could be a lot cleaner!

Posted 17-Aug-2015
I booked this hotel for the indoor pool, which remained closed my entire stay. The furnishings of the room were nice, but the room was not cleaned properly. There was feces on the toilet paper holder and bathroom door.
5 out of 5
Recommended
for Everyone
by A verified traveller from Upper Sandusky OH

Excelent home away from home

Posted 13-Aug-2015
Pros: just about everything. Location, cleanliness, amenities.
Cons: some basic maintenance items-Blown light bulb in kitchen , bad light switch in bath, alarm clock that could not be set to proper time, no TV guide
Location: Polaris Parkway has every shopping possibility on it plus eating at dozen of nice eateries and your minute from anything in Columbus
Full kitchen clean spacious bath and was comfortable. Staff very friendly. Decent amenities( gym, laundry, free Wi-Fi) and a pantry with free coffee!
Comment from Hotel Management
14-Aug-2015 by General Manager, Hotel Management
Thank you for your recent stay and taking the time to complete a review. We look forward to serving you in the future.