Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 4-Apr-2016
good..........................................................
4out of 5
by A verified traveller

Exactly what I would expect for the money.

Posted 14-Mar-2016
A very pleasant experience. The hotel is in a perfect location to get anywhere in the city within 20 minuets or less. Very clean facility and great staff. Exactly what I would expect from a 99 rate!
5out of 5
by janice

nice stay

Posted 22-Feb-2016 on Hotels
staff very friendly.
4out of 5
by Stacy

This traveller left a rating score only Posted 19-Feb-2016 on Hotels
3out of 5
by Kevin fromSouth Carolina

Adequate

Posted 6-Feb-2016 on Hotels
Hotel was not terribly clean. Room was dusty. Trash in hallways and elevator. Shower head was disappointing. Most staff was extremely friendly. Bed was fantastic.
5out of 5
by Nancy fromWooster Ohio favorite

Posted 23-Jan-2016 on Hotels
Very nice facility. Heated pool and hot tub was wonderful!
4out of 5
by paul fromAkron

Reasonable and covenient

Posted 21-Jan-2016 on Hotels
Convenient location, quiet, comfortable rooms, rate less than surrounding hotels, has all the amenities needed for business travle
3out of 5
by A verified traveller

Posted 16-Jan-2016 on Hotels
Was in for a quick business stay. The TV would not turn on and there was zero hot water in the morning for a shower.
4out of 5
by A verified traveller fromOmaha

Good Value

Posted 6-Jan-2016
Pros: Staff was wonderful and very helpful. Hotel was clean and maintained.
Cons: Please get better mattresses.
Location: Good location. We have family both west and south. Easy access to interstate, shopping, and restaurant
The hotel is well maintained and clean. The staff excellent. This is an extended stay facility so you won't have daily housekeeping. Not a big deal, but you should know that. Only two issues. One is the heating, it's motion activated. It went from freezing to hot even though the set temperature was never changed. The other issue, for us, was the beds. Just not comfortable. We were there 4 nights and really never had a good night's sleep. If it weren't for that, we would go there again without question.
Comment from Hotel Management
10-Jan-2016 by Jody Mayer - General Manager, Hotel Management
Thank you for your comments regarding your recent stay. I apologize that you did not receive a good night's sleep due to the mattresses and our heating system. The good news is that we are receiving new mattresses and box springs beginning this month. We will be replacing a floor of rooms over the next few months and should have all rooms completed no later than the end of April. Our heat units do have a motion sensor program attached to each unit. These motion sensors are part of the thermostat itself and at the top of each door. The programs are to adjust the temp by 1 degree for every 2 hours of no motion and does not move below 68 degrees. This is a protection for energy management reasons. Our maintenance team will be looking into your room to confirm that the heat unit is working correctly. Thank you again for providing us feedback on your stay and we hope that we see you again soon.
4out of 5
by Carlos

This traveller left a rating score only Posted 2-Jan-2016 on Hotels