Standard Room, 1 King Bed, Non Smoking | Private kitchen

Reviews of Suburban Studios Columbia Northwest

2 out of 5
Suburban Studios Columbia Northwest
2210 Bush River Road, Richland County, Columbia, SC

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 5 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sebrana

Liked: Amenities
Very clean
Stayed 7 nights in Apr 2024

6/10 Okay

Jan

Liked: Staff & service, property conditions & facilities
My vehicle navigation took me to a totally different location.
Stayed 1 night in Apr 2024
Response from Abhi T on Apr 9, 2024
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment.
Stayed 1 night in Apr 2024
Response from Abhi T on Apr 9, 2024
It is great to hear from you and we are glad have taken the time to recognize the hospitality and care that we aim to provide for every guest. We take pride in the amenities and the accommodations we provide and strongly believe it’s our people who will make your stay truly exceptional! As a guest, you are truly valued and your feedback is important to us to keep improving and ensure our goal of providing the most enjoyable experience for our guests with every visit. On behalf of our entire staff, thank you for choosing our hotel and we hope our accommodations, amenities and services will impress you even more during your next visit!

6/10 Okay

STACEY

Travelled with family, Travelled with family and small children, Travelled with pets
The room was average we checked in late very late it was ok we paid $50 deposit instead of the $100 because of the late arrival my daughters went to use microwave it looked like it hadn’t been cleaned EVER.. the room was ok elevator is sketchy only can hold two people at a time, the room served its purpose after a long drive heading from Philadelphia to South Carolina.
Stayed 1 night in Mar 2024
Response from Abhi T on Apr 9, 2024
Your satisfaction and enjoyment are very important to us and we hope we are able to achieve that goal. If there is anything that didn't live up to your expectations, we would like to apologize for that. I want to assure you that your comment regarding microwave being not cleaned will be shared with the team and addressed through continuous improvements and ensure we create an enjoyable experience for each of our guests. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 Excellent

Mei Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The room we stayed in was nice and clean, as was the check-in area. Our room was spacious and had a microwave and full-sized fridge. The bathroom was small but functional. The hotel was right by a Cracker Barrel and within walking distance of a Burger King, Subway, CVS, and Indian grocery store. Cons: The walls were thin and we could hear people talking in the hallways even though they weren't being loud. Google and Expedia said breakfast was included but it was not. Conclusion: The hotel was a good deal for roughly $78 for 1 night and was nicer than I expected based off the bad deviews I read.
Stayed 1 night in Mar 2024
Response from Abhi T on Apr 9, 2024
A big thank you for leaving your five-star rating of our hotel. We are delighted that you enjoyed the comfortable bed and accommodations we prepared for you! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Charla

Business traveller
Did not have the king bed room available at time of check in. Had to take two double beds. Shower did not see too clean, floors not mopped very well. Loud banging in middle of night of door or something not quite sure.
Stayed 2 nights in Feb 2024
Response from Abhi T on Apr 9, 2024
Thank you for taking the time to rate our hotel. It is our goal to provide the best lodging experience to our valued guests, and we see from your review we still have some areas we can do better next time! Your comments and ratings of our services help us to understand where we most need to improve for our future visitors, which hopefully will include you. On behalf of our entire staff, we thank you for choosing our hotel and we hope our improved accommodations, policies and services will impress you even more during your next visit!

8/10 Good

Ethyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
So the only negative thing would be the room has a heater that you have to turn on manually and nobody mentioned that so the room was freezing till I found out myself that there’s a heater by the window
Stayed 1 night in Feb 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Not as nice as one other locations
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It's always really quiet and the rooms are bigger than most other hotels
Stayed 3 nights in Jan 2024

8/10 Good

SHEDRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite.
Stayed 1 night in Jan 2024

8/10 Good

Frederick, Henrico,,,Virginia...

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was nice,,but the room was not maintained very well Dusty,,floor dirty,,fridge dirty,,TV screen filthy.,it just needed a good old fashioned detailed cleaning but it was a rest stop for us so we made it work. Price not bad....... s .
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Basic rooms with a good rate. Nice size frig and working microwave. Counter and sink. Would recommend.
Stayed 1 night in Dec 2023
Response from Abhi T. on Dec 11, 2023
Thank you so much for your kind words. We are delighted that you found us a clean, convenient and pleasant place to stay and that our location and guest services were to your liking. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again and exceeding your expectations of a five-star experience.

10/10 Excellent

Adrián

Stayed 1 night in Feb 2024
Response from Abhi T on Apr 9, 2024
Thank you for sharing your review with us and our future visitors! Hearing about how our efforts to make you feel at home have been successful is very rewarding for every member of our staff and management team! Our staff works really hard to ensure that you feel welcomed like family and truly goes an extra mile for our guests and we are especially happy to share this review with them! Also, we love hearing you enjoyed sleeping in your bed since we all understand the importance of a good night of sleep. We hope to see you again when your travels bring you back to the area!