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Reviews of Hilton Garden Inn Columbia Northeast

3 out of 5
Hilton Garden Inn Columbia Northeast
8910 Farrow Rd, Columbia, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 867 reviews" "
Rating 8 - Good. 222 out of 867 reviews" "
Rating 6 - Okay. 56 out of 867 reviews" "
Rating 4 - Poor. 23 out of 867 reviews" "
Rating 2 - Terrible. 10 out of 867 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact that they have a Tesla Fast Charging Station on site.
Stayed 2 nights in Mar 2024

8/10 Good

Juwanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was amazing, especially the manager on duty that checked us in. The only disappointing aspect of the visit was the buffet for $8 was not a true buffet, in that the eggs and protein were given to you by the server and you could only get additional helpings of the eggs, not the protein. So we opted to eat elsewhere
Stayed 1 night in Mar 2024

8/10 Good

Joya, Columbia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for one night. But checked all the boxes for me.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Close to eateries but not walkable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Cyntoria

Travelled with partner
Liked: Amenities
Everyone was very polite and the young man who’s over the breakfast buffet is amazing very kind and always kept a smile on his face very
Stayed 2 nights in Jan 2024

6/10 Okay

Mia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager and staff responded promptly to issues in our room we discovered after checking in and having dinner out. Unfortunately, the cleaning crew assigned to our room left the king size bed partially unsaid (fitted sheet not secured on all corners). The pullout was left with spills unaddressed and left no clean linens to make up the pull out. Also the bath room towel supply was not fully complete for 4 expected guests. The night manager was quick to address the issues and make things right.
Stayed 1 night in Jan 2024

10/10 Excellent

Tishonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Bridget

Travelled with family
The only complaint was “ seven dog piles” in front of the door.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don @ checkin Professional, informative. Jill @ checkout friendly, efficient. Breakfast server was outstanding. Best stay ever!
Stayed 1 night in Dec 2023

10/10 Excellent

Jermaine

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Stan, this place specially when you can charge your car
Stayed 1 night in Dec 2023

10/10 Excellent

Lameka

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023

10/10 Excellent

Crystal S

Stayed 1 night in Nov 2023

8/10 Good

Khatur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Not what we hoped for
Unfortunately this stay didnt adhere to our expectations of hilton. The staff was not helpful at all. We had 4 people in our room and only towels for 2, when i called front desk attendants was rude and said sorry i cant help you we dont have housekeeping in, and they wouldnt be available for hours. We only stayed at this specific location for indoor pool which wasnt clean, freezing and the spa was ooo. Floors had stains as did the bedding.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
A Nice Hilton hotel . Will stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Kewanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
This stay was awesome and the only thing I would change is your tv viewing options. Integrating smart tv options such as Prime Tv, Netflix, Hulu etc. would make being at the room even more awesome.
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2023

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Betsy, Charlotte

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stopping off hotel. Only problem was the parking. Had to drive around the hotel 2x but finally found a space.
Stayed 1 night in Oct 2023

10/10 Excellent

Venkat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Loved my stay here. Staff were very friendly and helpful. Having a Tesla super charger right behind the hotel was a great plus.
Stayed 1 night in Oct 2023

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Johana

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
Attractive facility. Breakfast excellent.
Stayed 2 nights in Sep 2023

6/10 Okay

Sharona

Stayed 1 night in Sep 2023

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Charles, Bristol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Garden Inn.
Stayed 2 nights in Sep 2023

8/10 Good

Eartha

Travelled with group
Liked: Amenities
There were nicks on pieces like in the bathroom.
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

joanne

Stayed 1 night in Sep 2023

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room we stayed in was excellent and very comfortable
Stayed 2 nights in Aug 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Enrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023

6/10 Okay

Angela

Travelled with family
Disliked: Staff & service, property conditions & facilities
The restaurant is understaffed. You wait extended periods to get food in the restaurant . Breakfast IS NOT free. It is $9 I always get complimentary breakfast, but not here. Also, you have to request for housekeeping service by 8 a.m. everyday of your stay. If not, your room will go uncleaned!!! The furniture is beat up looking too.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Stayed 1 night in Jul 2023

10/10 Excellent

Arica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice. The food was good at the hotel. The pool and hot tub were nice. Wiuld definitely stay again.

10/10 Excellent

Blanca

Stayed 1 night in Jul 2023

10/10 Excellent

Valerie

Liked: Staff & service, property conditions & facilities
This was my first stay with this Hilton property and I was beyond impressed. The front desk attendants and the housekeeping staff were very professional and courteous. The facility was well kept and immaculate. Definitely my choice of stay when visiting Columbia, SC again.
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best
Convenient location for travel but tucked away far enough that it was quiet. Large room, comfortable bed. Friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Cherri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Motel was clean
Stayed 1 night in Jun 2023

10/10 Excellent

Tyree

Stayed 2 nights in Jun 2023

8/10 Good

Gerald

Stayed 4 nights in May 2023

10/10 Excellent

Mallorie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off and on the highway
Stayed 1 night in May 2023