Lounge

Reviews of Baymont by Wyndham Colorado Springs

2.5 out of 5
Baymont by Wyndham Colorado Springs
1055 Kelly Johnson Blvd, Colorado Springs, CO

Reviews

5.4
Rating 10 - Excellent. 160 out of 1002 reviews" "
Rating 8 - Good. 162 out of 1002 reviews" "
Rating 6 - Okay. 159 out of 1002 reviews" "
Rating 4 - Poor. 190 out of 1002 reviews" "
Rating 2 - Terrible. 331 out of 1002 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Chelsea

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was basically a homeless shelter. We checked in and then left once we seen the room. I don’t recommend staying here. It’s nasty and ran down. DONT STAY HERE
Stayed 2 nights in Dec 2023

4/10 Poor

Chevon

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The pool was disgusting yellow, a non smoking hotel that was filled with marijuana smoke. Wall and ceiling above the bathtub was majorly damaged with what looked like black mold, room looked to had been previously broken into due to damage on the door at the lock. 10 out of 10 would NOT recommend
Stayed 1 night in Feb 2024

2/10 Terrible

Kathleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is extremely run down and smelly. I will not stay at this hotel again.
Stayed 1 night in Feb 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Brian

Disliked: Property conditions & facilities
Lights in sleeping area didn't work. Elevator was broken. Ice build up by front door so you couldn't unload vehicle close to entrance.
Stayed 1 night in Jan 2024

4/10 Poor

Kathleen, Del Norte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in bad shape. Carpet and furniture are very old and seem unclean. Receptionist at front desk was very good though.
Stayed 1 night in Jan 2024
Response from Baymont Management Team on Jan 12, 2024
Hi Kathleen, Thanks for taking the time for giving the reviews. It is all relative so we understand. We work to provide clean rooms. Sorry that was not the case. We provide great service and great value.

8/10 Good

Robin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Baymont Colorado Springs Team on Dec 18, 2023
Thank you so much for 8 stars out of 10! We know we have an older property but we keep it clean and offer rooms at a very low price. Thank you so much for recognizing it.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Baymont Team on Dec 13, 2023
Thank you for the 4 stars Glenn! We are an older property and we are working to provide service and value. Thanks for recognizing the work of the team.

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun stay
Nice place , service was great. Breakfast good! Kids had a blast in the pool!
Stayed 2 nights in Nov 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thank you so much for the feedback!!

10/10 Excellent

Breana

Stayed 1 night in Nov 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thank you for 5 out of 5 rating!

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
low cost but good
There was a strange smell on Friday at check in but the smell went away after returning from a long day out. The room was clean and comfortable. The TV was a little weird as I had to reset up the tv every time we turned it off.
Stayed 2 nights in Nov 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thanks for the feedback sir. The Xfinity remotes need to be reset properly to work with TV. We will work with the staff to ensure we do better. Thanks for staying with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Ice Ring
Just a fair Hotel, Wi-Fi was not working, breakfast was good but no juices, and they charge you $20 if you take any food to your room, also didn't clear the snow and ice
Stayed 2 nights in Oct 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thanks for taking the time for giving us a review. We will work to improve. Mainly the WiFi. It should be working. Also we do not charge 20 for taking food. Please clarify the comment. Snow will be cleared according to Colorado Laws, which require more than a inch of accumulation. If you need it to be shoveled please let the front desk know.

8/10 Good

Susan

Older hotel that's nice!
Really nice amenities at this older hotel, like hair dryer, etc. Big spread at their breakfast buffett that, besides the usual cold cereals, muffins, waffles, & bagels included scrambled eggs and sausage. The room was very clean, although older furnishings and carpeting but nice, comfortable mattress so all was good for me.
Stayed 2 nights in Oct 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thank you so much for the feedback. We admit that it is an older property. It is scheduled to go through an upgrade next year but for now to compensate for its age our rates are very low for a Baymont.

8/10 Good

Brian, Girdwood

Liked: Staff & service, amenities, property conditions & facilities
Very spacious, nice layout.. great hotel for doing remote work Only problem was TVs had issues
Stayed 2 nights in Oct 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thanks for your feedback. We will work to get the issue with TV fixed. Sorry for the inconvenience.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged my card twice and said it was for the room deposit and would be refunded. It just posted.
Stayed 1 night in Oct 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
I am sorry for any confusion. We charge at check-in for deposit and the room rate gets charged at night. It is designed not to charge more than the total rate. Hoping front desk took care of the issue.

8/10 Good

Timothy

Liked: Cleanliness, staff & service
It was close to the Academy.
Stayed 1 night in Oct 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thanks for the 4 stars and recognizing its amazing location. Thank you!!

8/10 Good

Isaias

Travelled with family
Liked: Staff & service, room comfort
Pool slide is great
The room was okay. Def should be a couch in the little area instead of a small chair. We absolutely loved the pool with the slide. It's only open from 10 to 10 so that is disappointing but still had fun with the small time we had available. The breakfast was ok the first day we stayed but the next day it was barely 7a and it was pretty well all picked through. We mainly loved this place for the slide but it was a decent stay
Stayed 1 night in Oct 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thanks for the feedback. We have a small hotel with a great slide with warm water. We will definitely work to do a better job at the breakfast. We take that feedback.

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, no internet, tv broken, noisy, multiple visits from local PD everyday. Not cool man
Stayed 3 nights in Oct 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Sorry for your experience sir. It is not usual for PD to visit our hotel. We replaced our TVs with new 45 inch flat LEDs in the last year. Please let us know the room number and the management will ensure. It is an old hotel and it will be renovated next year. Until then the rates are super low for a Baymont.

2/10 Terrible

Cesar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comfy bed but terrible smell, blood stains on the curtains, curtains were broken, bathtub looked liked you would catch athlete’s foot stepping in it, the bathroom did not have a vent to air out smell, there were mosquitos and flies, and carpet looked dirty and stained.
Stayed 1 night in Oct 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Sorry sir! That is not the kind of hotel we maintain. It is old but should be clean. I wish the front desk knew and if they ignored they will be trained/disciplined, whatever is needed.

6/10 Okay

Brenda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The carpets were disgusting! 5 yo feet were black from running around bare foot for less than an hour. It smelled like urine in the room
Stayed 2 nights in Sep 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thanks for your feedback. Carpets get cleaned regularly and if it was dirty please let front desk know. We will move your rooms and will take care of the issue. For now we accept your feedback and continue to get better.

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Baymont Colorado Springs Team on Dec 21, 2023
Thanks for taking the time. We are working to improve.

2/10 Terrible

Nasrin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property needs a major renovation. Everywhere you look is old, broken, and damaged. The carpets, flooring, walls, doors, hallways, elevator,.... I cannot believe the management keep selling rooms in this building in its current condition. I've stayed in many hotels/motels in my life time, but I've never seen a property as terrible as this
Stayed 3 nights in Sep 2023

4/10 Poor

Anne

Stayed 1 night in Sep 2023

4/10 Poor

Donald

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property is in a good location, convenient to shopping and dining. Room had holes in the sink, ceiling light hanging out of housing, air vents with dust caked on looking like it been years since being cleaned. Noticed some hotel room doors that were smashed and had no locks. Did not instill any feeling of security. Not a 3 start hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

Sara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean, but in desperate need of repairs and TLC. The staff was friendly and helpful.

8/10 Good

Jon

Stayed 1 night in Sep 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thanks for giving us 4 out of 5 stars! We appreciate it!!

2/10 Terrible

Maggie

Disliked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Baymont Colorado Springs Team on Nov 28, 2023
Thanks for the feedback Sir!!

2/10 Terrible

Tracie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a complete nightmere. From the lobby , to changing rooms 3 times. For different reasons and then finally go down to relax in the pool and it looked straight up like sewer water with the film a dark nasty brown.. would not recommend
Stayed 1 night in Sep 2023

4/10 Poor

Miriam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, Smelled Like Cigarettes, Janky Employees
Our stay was on August 15th, 2023. Our room smelled like cigarette smoke SO bad.. Everything had stains and dents and it just looked like the definition of a dive. The hostess who checked us in took a good 10-15 seconds to acknowledge us because she was watching a social media video on her phone.. it was honestly so bad that I would proactively NOT RECOMMEND this chain of hotels to everyone I know.
Stayed 1 night in Aug 2023

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked nothing about this trashy hotel. I fell in their hallway due to bolts coming up throughout the carpet. Had to go to emergency room. I have torn ligaments, now swelling is down back to the doctor on Wednesday to set surgery. I complained and was ignored about the situation.
Stayed 23 nights in Aug 2023

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was totally closed, and that was the reason I wanted to stay here. In the morning, coffee was cold somehow. Rooms were very nice though, and I enjoyed the view!
Stayed 1 night in Aug 2023

4/10 Poor

Eddie

Travelled with family
Disliked: Amenities
We did not enjoy our stay here. Needs to be completely updated and remodeled. One ice machine in the whole hotel. Not good service overall. Even smells old. Do not recommend this place at all.
Stayed 2 nights in Sep 2023

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was broke. Only the slide as going, room was dirty smelt like cigarette smoke and like something was wet and mildew. Wasn’t what it looked like online. I wouldn’t book here again
Stayed 2 nights in Sep 2023

4/10 Poor

Samantha

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was homeless people hanging around outside, the place was disgusting. I did not feel safe the room across from mine had been kicked in and the room was destroyed. The pool was disgusting I didn’t let my daughter swim in it. It was a total catfish
Stayed 1 night in Sep 2023

2/10 Terrible

Edgar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms where dirty! The towels had holes in them. There was a sticky resin of some sort on the tv stand. The front desk lady at check in was half asleep at 3p. I don’t know what was up with her. Do not recommend staying here at all!
Stayed 1 night in Sep 2023

4/10 Poor

Tom

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Amanda

Stayed 5 nights in Aug 2023

6/10 Okay

thanh

Liked: Cleanliness
Disliked: Property conditions & facilities
bedroom is ok
Stayed 1 night in Aug 2023

8/10 Good

Brandon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Building needs some updating. The bed was fine the room was good but the whole facility looks like it hasn't been renovated since 1993. Please add a hot tub. It was good for the price but I think I'll spend a little more money next time and go to a nicer hotel. There was also a guy doing drugs on the front porch and also wandering around checking out the cars.
Stayed 2 nights in Aug 2023

2/10 Terrible

Amanda

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Wi-Fi here. Stayed for 11 nights and kept asking when the Wi-Fi would work and they kept saying the guy would fix it and of course he didn’t. Their pool is closed and dirty nasty. Would NOT recommend staying here if you have a family. Their breakfast also sucks. And I also video recorded a guy tripping out on drugs right by their trash can out back. Very very unsafe. The receptionist was lazy and didn’t care to even greet me when I walked in.
Stayed 3 nights in Aug 2023

2/10 Terrible

Jesse

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uninhabitable especially for the price per night and other offerings in the area. Third world hotel in one of the richest areas of the world
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Aftr a long day of travel, you want to sit and relax but the tv's in the rooms didn't work. We had to change rooms because of that and our new room only had ONE channel working.
Stayed 1 night in Aug 2023

4/10 Poor

DIANNA

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was helpful at desk. When we got to room it smelled kind of weird and eventually realized someone had peed next to the bed. The carpet was still wet from shampooing (I guess 😬). Lots of weird stains everywhere. We had just driven 12 hours and mostly unpacked by the time we realized how nasty everything was. Not the best experience
Stayed 2 nights in Aug 2023

6/10 Okay

Brandie

Travelled with family
Liked: Cleanliness, staff & service
No Wi-Fi or closing curtains
The place was clean but lacked in other areas. The curtains were broken. A USB cord was being used to tie the curtains closed. When you walked into the room it had an odor similar to dirty feet and body odor. The bathroom door creaked when closing it because of the rust on the hinges. The bathroom fan was full of rust so it didn’t work properly. Unfortunately the WI-FI was not working and had not worked all weekend. So, with the Wi-Fi not working and the area having a bad cellular service I was not able to use my laptop to work. The staff were kind despite the lackluster of the facility. Room 116
Stayed 2 nights in Aug 2023

6/10 Okay

Lilia

Stayed 2 nights in Aug 2023

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Derek

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great but condition of property is poor. Pool horrible, unswimmable.
Stayed 1 night in Aug 2023