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As usual, with the Expedia reservations, they gave us a room, in the worst area, close to the Samara mall, where they were working at night, begining at 9.00 pm, with a lot of noise. We took the room, at 6:00 pm. I asked to the lady at the desk if was a nice roomm; as usual she set tha it was nice. ...
The location was awesome and very safe. The room was large and very plush and modern. The staff were excellent and the b/fast was great with lots of choices...a la carte or buffet. The room was always cleaned daily, with a lot of comp water. The staff were very efficient and friendly. Great room ...
Concierge made our stay delightful with incredible guides for each day.
In a great neighborhood. Staff was genuine. Room was elegant but not overdone. Health, fitness, pool, should be renovated. Recommend room that has access to 19th floor business lounge Overall comfortable, relaxed, and safe experience.
Extremely well located if you're in Mexico for business in Santa Fe. Great restaurants within walking distance, nice gym and good breakfast. Two shopping malls nearby, one within waking distance.
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