Title: Mercure Hotel Köln Belfortstraße - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=519830&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hotel Köln Belfortstraße Escape to an eco-friendly haven near Cologne Zoo. Unwind with a drink at the bar or soak up some sun by the pool. ## Photo gallery for Mercure Hotel Köln Belfortstraße ![Daily buffet breakfast (EUR 24 per person) - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/e0845291.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - evening/night - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/60ab5831.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/e23283d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/5e568523.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/a708653b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Cologne Zoo, Mercure Hotel Köln Belfortstraße offers an upscale retreat with a garden and dry cleaning services. Relax by the indoor pool, unwind at the bar or gym, and enjoy in-room WiFi - guests rave about the helpful staff. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Pet friendly - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Double Room, 1 Double Bed ![Superior Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/0e3b7120.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed 8.6 Excellent 12 reviews ### Highlights Soundproofed Air conditioning LED TV Hypo-allergenic bedding Renovated in 2015 Select Comfort bed Blackout drapes/curtains Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, Annex Building ![Standard Twin Room, Annex Building](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/d4df391f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Annex Building 8.4 Very good 15 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LED TV Hypo-allergenic bedding Renovated in 2015 Blackout drapes/curtains Select Comfort bed - 215 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Standard Room, 1 Twin Bed, Annex Building ![Standard Room, 1 Single Bed, Annex Building](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/e245b71a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed, Annex Building 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning LED TV Hypo-allergenic bedding Renovated in 2015 Select Comfort bed Blackout drapes/curtains Private bathroom - 215 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Apartment, 1 Double Bed ![Apartment, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/2b8583b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Double Bed 8.6 Excellent 10 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LED TV Hypo-allergenic bedding Renovated in 2015 Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Daily buffet breakfast (EUR 26 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/890000/889600/889529/d029a3c3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Deutz, a Tribute Portfolio Hotel Mülheim - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCologne-Hotels-Mercure-Hotel-Koln-Belfortstrae.h519830.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCologne-Hotels-Mercure-Hotel-Koln-Belfortstrae.h519830.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.95229%2C6.96370&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Kgvl3TcIGOWHm2d5PBLPl407zvI=) Belfortstrasse 9, Cologne, NW, 50668 #### What's nearby - Cologne Zoo \- 11 min walk \- 1.0 km - Cologne Cable Car \- 11 min walk \- 1.0 km - Musical Dome \- 15 min walk \- 1.3 km - Cologne Cathedral \- 18 min walk \- 1.5 km - Hohenzollern Bridge \- 19 min walk \- 1.6 km #### Getting around - Reichenspergerplatz U-Bahn - 3 min walk - Hansaring Station - 12 min walk - Cologne - Bonn Airport (CGN) - 14 min drive #### Restaurants - ‪Max Stark - ‬5 min walk - ‪Curios - ‬5 min walk - ‪Café Weissenburg - ‬5 min walk - ‪Winebank Köln - ‬4 min walk - ‪Ritter Wülfing - ‬7 min walk ## About this property ### Mercure Hotel Köln Belfortstraße Upscale hotel near Cologne Zoo Located close to Kleinbahn im Rheinpark and Cologne Cable Car, Mercure Hotel Köln Belfortstraße provides a terrace, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center. Other perks at this hotel include: - An indoor pool along with sun loungers - Limo/town car service, buffet breakfast (surcharge), and a vegetable garden - Newspapers in the lobby, a gift shop, and multilingual staff - An elevator, a reception hall, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 128 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Other amenities include: - Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and tubs or showers - LED TVs with premium channels - Wardrobes/closets, highchairs, and coffee/tea makers ## Similar properties ![Daily buffet breakfast (EUR 19 per person)](https://images.trvl-media.com/lodging/1000000/540000/535700/535639/60155732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PLAZA Premium Köln Mülheim - Pet friendly - Free WiFi - Gym - Breakfast available 8.0 Very good 716 reviews CA $125 CA $140 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=535639&PinnedHotelID=535639&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Limo/town car service - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children ### Things to do - Full-service spa - Gym - Indoor pool ### Family friendly - High chair - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business center ### Outdoors - Garden - Pool loungers - Terrace - Vegetable garden ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1971 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Renovated entire property - August 2015 - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Select Comfort mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LED TV with premium digital channels ### Food and drink - Coffee/tea maker - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from December 22 2025 to December 28 2025 (dates subject to change). The property is closed between December 22 and December 28\. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 17 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Food and water bowls are available ### Children and extra beds Children are welcome Children aged 11 and younger eat free breakfast Rollaway/extra beds are available for EUR 40 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 5.35 percent will be charged We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children - Pet fee: EUR 17 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 40 per night - Spa fee: EUR 4 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars. ### Property is also known as Park Inn Radisson Belfortstrasse Park Inn Radisson Köln Belfortstrasse Park Inn Radisson Köln Belfortstrasse Cologne Park Inn Radisson Köln Belfortstrasse Hotel Park Inn Radisson Köln Belfortstrasse Hotel Cologne Mercure Hotel Köln Belfortstraße Cologne Mercure Koln Belfortstraße Mercure Köln Belfortstraße Cologne Mercure Köln Belfortstraße Mercure Hotel Köln Belfortstraße Hotel Mercure Hotel Köln Belfortstraße Cologne Mercure Hotel Köln Belfortstraße Hotel Cologne ## Frequently asked questions ### Does Mercure Hotel Köln Belfortstraße have a pool? ### How much does it cost to stay at Mercure Hotel Köln Belfortstraße? ### Is Mercure Hotel Köln Belfortstraße pet-friendly? ### What time is check-in at Mercure Hotel Köln Belfortstraße? ### What time is check-out at Mercure Hotel Köln Belfortstraße? ### Where is Mercure Hotel Köln Belfortstraße located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Hotel Köln Belfortstraße Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 231 8 - Good 286 6 - Okay 115 4 - Poor 38 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Helen Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing. ##### Helen Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Johannah Nov 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast options and friendly staff! ##### Johannah Stayed 1 night in Nov 2024 ### 8/10 Good #### Allan Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip ##### Allan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mark Dec 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff. ##### Mark Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Kraythen Dec 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice. ##### Kraythen Stayed 2 nights in Nov 2023 ### 8/10 Good #### Lori Jun 3, 2025 Liked: Cleanliness, property conditions & facilities It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm. ##### Lori Stayed 2 nights in May 2025 ### 10/10 Excellent #### Marilyn Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, modern, great breakfast! Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time. ##### Marilyn Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Maurits Aug 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Building was updated recently. Nice rooms with comfortable beds and an excellent breakfast ##### Maurits Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Philip Oct 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again ##### Philip Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Amanda Nov 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean comfortable and contemporary hotel A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful. ##### Amanda Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Alastair Kennedy Jul 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Greta location, facilities and staff. Family friendly. We had a great time! ##### Alastair Kennedy Stayed 6 nights in Jul 2024 ### 8/10 Good #### Padmanabha Jan 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread. ##### Padmanabha Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ola Aug 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent, staff were extremely brilliant and helpful. ##### Ola Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Adrian Sep 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful room and location! Spacious apartment for our family of 4\. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it! ##### Adrian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Paul Sep 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant Stay This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side. ##### Paul Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Ros Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities ##### Ros Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Dee Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al ##### Dee Stayed 2 nights in Dec 2024 ### 8/10 Good #### Rasmus Jan 30, 2024 Liked: Staff & service #### Good and solid We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool ##### Rasmus Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Yaruk Oct 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful. ##### Yaruk Stayed 1 night in Aug 2024 ### 8/10 Good #### Michael Sep 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful location, 15 mins walk from station Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it. ##### Michael Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Shene Aug 1, 2024 Liked: Staff & service, amenities, property conditions & facilities Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees. ##### Shene Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Yousef Apr 26, 2024 Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice. ##### Yousef Stayed 1 night in Apr 2024 ### 8/10 Good #### Paul Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay. ##### Paul Stayed 5 nights in Jul 2024 ### 8/10 Good #### Claire Feb 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Hotel was within walking distance to most places. Room was spacious, bed was very comfortable. Room temperature was warm but cooled down with air conditioning and opening window. Window had no child lock and opened very wide quite dangerous from the 4th floor. Shower was very nice, hot water and complimentary toiletries. TV mainly all German channels. WiFi quite intermittent Only a coffee machine in room but was provided a kettle as my fiancé only drinks tea. Lift out of order but was offered a lower ground floor room which was nice of them. I managed to make it up the stairs finally!! Staff very attentive and the food was very nice in the restaurant. Would stay there again. ##### Claire Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Garry Aug 20, 2023 Liked: Cleanliness Disliked: Staff & service Good area, quiet. Put into an annex across the road - should be made aware of this before booking. Air conditioning poor, took whole day to cool room down. Male receptionist in mornings was very helpful and friendly, unfortunately same can't be said of the female receptionist we encountered in the evenings, uninterested and unfriendly. Pool/gym needs to be better signposted and explained. Paid €20 each for breakfast - not the best value for money but adequate. ##### Garry Stayed 3 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Excelsior Hotel Ernst am Dom](https://www.expedia.ca/Cologne-Hotels-Excelsior-Hotel-Ernst-Am-Dom.h2971.Hotel-Information) > > [Hotels in Vermilion](https://www.expedia.ca/Vermilion-Hotels.d6139542.Travel-Guide-Hotels) > > [Hôtel La Lanterne & Spa By Timhotel](https://www.expedia.ca/Paris-Hotels-Hotel-La-Lanterne.h12425295.Hotel-Information) > > [Family Hotels in Bahamas](https://www.expedia.ca/Destinations-In-Bahamas-Family-Hotel.0-0-d13-tFamilyHotel.Hotel-Filter-Destinations) > > [All Inclusive Resorts and Hotels in San Pedro](https://www.expedia.ca/San-Pedro-Hotels-All-Inclusive-Hotel.0-0-d3253-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Best Western The Westerly Hotel](https://www.expedia.ca/Courtenay-Hotels-Best-Western-The-Westerly-Hotel.h8051035.Hotel-Information) > > [Hotels in Cranbrook](https://www.expedia.ca/Cranbrook-Hotels.d6058315.Travel-Guide-Hotels) > > [The Lord Nelson Hotel & Suites](https://www.expedia.ca/Halifax-Hotels-The-Lord-Nelson-Hotel-Suites.h460519.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [The Ivy at Verity](https://www.expedia.ca/Toronto-Hotels-The-Ivy-At-Verity.h3571492.Hotel-Information) > > [Best Western Plus Hotel Köln City](https://www.expedia.ca/Cologne-Hotels-Park-Inn-By-Radisson-Koln-City-West.h805820.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Edmonton (YEG) to Slave Lake (YZH)](https://www.expedia.ca/lp/flights/yeg/yzh/edmonton-to-slave-lake) > > [Lufthansa](https://www.expedia.ca/Lufthansa-Flights.cLH.Travel-Guide-Airlines) > > [Flights from Winnipeg (YWG) to Regina (YQR)](https://www.expedia.ca/lp/flights/ywg/yqr/winnipeg-to-regina) > > [Flights from Warsaw (WAW) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/waw/yyz/warsaw-to-toronto) > > [Flights from St. John's (YYT) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyt/yyz/st-johns-to-toronto) > > [Flights from Melbourne (MEL) to Brisbane (BNE)](https://www.expedia.ca/lp/flights/mel/bne/melbourne-to-brisbane) > > [Flights from London](https://www.expedia.ca/lp/flights/178279/flights-from-london) > > [Flights from Calgary (YYC) to Rome (FCO)](https://www.expedia.ca/lp/flights/yyc/fco/calgary-to-rome) ### Packages > [Cancun](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/179995/Cancun) > > [Covent Garden Market](https://www.expedia.ca/Covent-Garden-Market-Downtown-London.d6226588.Vacation-Attraction) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Balesin Vacations](https://www.expedia.ca/Balesin.d553248635976008330.Destination-Travel-Guides)