Sundeck

Reviews of Hotel Domstern

Hotel Domstern
Domstraße 26, Cologne, NW

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 325 reviews" "
Rating 8 - Good. 135 out of 325 reviews" "
Rating 6 - Okay. 19 out of 325 reviews" "
Rating 4 - Poor. 10 out of 325 reviews" "
Rating 2 - Terrible. 5 out of 325 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, block and a half from the central train station (Hauptbonhof), and the Cathedral. We had a studio apartment. The staff was incredible. The breakfast was fantastic, with outstanding and I mean outstanding, service. The desk staff were very helpful in giving directions and printing tickets to events that we purchased online. We would stay there again without question.
Stayed 5 nights in Oct 2023

8/10 Good

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in a perfect location
The hotel was in a perfect location, just a few minute walk from the Dom. Simple, but very clean with good beds. Staff should be specially mentioned (reception, breakfast room) as it was superb, very helpful and delivered the best service ever! Very good breakfast: layout, choice, very good coffee. Can not fault it in any way. To be mentioned, that the reception and the breakfast room is in a sister hotel on the same road (1min walk). The check-in late at night can be that bit trickier (reception closed) and you will need to walk down the road for the breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and quiet
Stayed 1 night in May 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated room in a practical location. Beware, some rooms are in a wing without lift!
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this hotel.
The room was spotless and extremely comfortable. It was decorated beautifully with floral wallpaper, and soft furnishings to match.
Stayed 1 night in Apr 2023

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, staff & service
Staff friendly and professional. Great breakfasts. Location good for centre of Cologne (although walking through train station at night not particularly pleasant). Annex room dark, tv not working properly (stuck on one channel), toilet continued to flush all night. We asked ot be moved to main part of hotel which was much nicer.
Stayed 2 nights in Sep 2022

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and efficient staff
Stayed 1 night in Aug 2022

6/10 Okay

alex

Liked: Cleanliness, staff & service
small but central
I had to check in at a different location to where I was staying. Breakfast was also in that location so I had to put a coat on and walk to breakfast down the road every morning. Breakfast needs to have more hot food - not small crudites ans sweets. I was hungry and had to eat again after breakfast elsewhere. Room was very small. no wardrobe. Radiator kept making squeaking noises. Duvet was too thin. Pillow was square so I bought my own luckily. No bar in hotel. main good points were proximity to hbf. would probably stay somewhere else next time with bigger room and restaurant in same building as my room.
Stayed 4 nights in Nov 2021

8/10 Good

Wai

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
The hotel is in a good location close to central train station. The room is plenty of space and clean.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent location and super clean and spacious room and bathroom.
Stayed 3 nights in Feb 2020
Response from Hotel Domstern on Mar 4, 2020
Dear valued guest, thank you very much for the positive review and the kind words, we are happy that you were satisfied with us, our location and the room you had. If you are ever coming back to Cologne, we are looking forward to welcome you again. Best regards Your Team Hotel Domstern

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful location! So close to everything! Clean, staff was friendly enough, and the bed was pretty comfortable. Not bad at all for the price!
Stayed 1 night in Dec 2019
Response from Your Hotel Domstern on Dec 11, 2019
Dear valued guest, we would like to say thank you for taking the time to give us your feedback. We are happy to see you enjoyed the time in our hotel, liked our location and that you had a good night sleep. We would be glad to be your host again, if you are coming back to cologne. With all the best wishes

10/10 Excellent

T&B, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and very helpful. The breakfast was one of the best I’ve ever had. The beds and rooms were comfortable. The location is superb- very close to the train station and easy walking to the river and main city areas. It was quiet. Would stay again.
Stayed 2 nights in Nov 2019
Response from Hotel Domstern on Nov 13, 2019
Dear T&B, thank you very much for the perfect rating, we are happy that you had a good time in Cologne and if you are ever coming once more in our city, we would be happy to be your hosts again. Best regards Team Hotel Domstern

8/10 Good

Dr.O., Los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
it feels more of a hostel. Check in staff was excellent. Room was the smallest i had ever stayed in. Doors close loudly and room was very tiny making it difficult to move around the room. Excellent breakfast though. Lots of choices and excellent staff member at the breakfast.
Stayed 1 night in Nov 2019
Response from Hotel Domstern on Nov 14, 2019
Dear Dr O, thank you for giving us a feedback to your stay. We are glad to hear that you were especially happy with the check in and our breakfast and if you ever want to come back, you can request for a bigger room and we will find a room for you which will match your expectations. Kind regards from Cologne Your Team Hotel Domstern

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station. Nice and friendly staff. Rooms are very small
Stayed 1 night in Sep 2019
Response from Hotel Domstern on Oct 12, 2019
Dear valued guest, thank you for giving us a positive feedback regarding our location and our friendliness. If you want to come back to Cologne, we would be happy to host you again, you can put a note in the reservation that you wish for a bigger room and we will provide you with one (upon availability). Best regards Your Team Hotel Domstern

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Hotel Domstern on Oct 2, 2019
Sehr geehrter Gast, wir freuen uns sehr, dass Sie sich bei uns so wohl gefühlt und uns die perfekte Punktzahl gegeben haben. Gerne sind wir bei Ihrem nächsten Köln-Aufenthalt wieder Ihre Gastgeber. Mit den besten Grüßen aus der Domstadt Ihr Team Hotel Domstern

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good wifi connection and breakfast included. No A/C
Stayed 1 night in Aug 2019
Response from Hotel Domstern on Aug 15, 2019
Dear valued guest, thank you for giving us the perfect rating, we are happy that you could enjoy your stay with us so much and we are looking forward to welcome you again. Kind regards from Cologne Your Team Hotel Domstern

6/10 Okay

dunc

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A lack of tea/coffee making in the room and no air con. Also the hotel has no lounge/bar. This is a good hotel for an overnight stay or for those planning to be out of the room all day as it was not possible to sit and relax anywhere. Very pleasant staff and a good selection at breakfast are positives.
Stayed 4 nights in Jul 2019
Response from Hotel Domstern on Jul 25, 2019
Dear Dunc, thank you for giving us a feedback to your stay. If our guests want to have coffee or tea, we can prepare it in our kitchen at every time. As we are in the center of Cologne, we do not have very big rooms, but many guests appreciate the uniqueness of every room, even if it is basic equipped. And if you want to go to a lounge or bar we are happy to give you recommendations close to our hotel. But we are glad to hear that you were satisfied with us and our breakfast selection. Kind regards from Cologne Your Team Hotel Domstern

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel in the heart of Cologne
Stayed 4 nights in Jun 2019
Response from Hotel Domstern on Jun 11, 2019
Dear Claudio, thank you for the positive feedback, we are happy that you could enjoy your stay here and we are looking forward to welcome you back the next time you visit Colgone. Best regards Your Team from Hotel Domstern

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room but the picture is deceiving. It is much smaller than it looks. It is within easy walking distance to the central train station.
Stayed 1 night in May 2019
Response from Hotel Domstern on May 26, 2019
Dear valued guest, thank you for the positive feedback, we are happy to hear that you enjoyed the stay with us and looking forward to welcome you again soon. Best regards from Cologne Your Team from Hotel Domstern

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, great price, nice room and location.
Stayed 1 night in May 2019
Response from Hotel Domstern on May 21, 2019
Dear valued guest, thank you for the perfect rating, we are happy to hear that you enjoyed your stay and we are looking forward to welcome you back soon! Best regards from Cologne Your Team from Hotel Domstern

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Too expensive for what you get!
The location was good and the room was clean but tiny. There was not even space for a wardrobe so I kept my dresses in my suitcase. There were only a few tables for breakfast so all of them were taken and I had to have my breakfast at the reception on a spare table. Not worth the money I spent. I wouldn’t go back, way too expensive for what I got.
Stayed 1 night in May 2019
Response from Hotel Domstern on May 21, 2019
Dear valued guest, thank you for taking your time to give us a feedback. We are sorry to hear that you did not have a satisfactorily stay. If there is no place in our breakfast room, you can have breakfast in our sister hotel Hotel Domspitzen. We apologize for not telling you that and we will make sure that this miscommunication will not happen again. Furthermore, if you want to come back to our hotel, we can offer you an upgrade to our Superior room (if available), so will have enough space to store your clothes. Best regards from Cologne Your Team from Hotel Domstern

8/10 Good

PANAGIOTIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hotel Domstern on May 21, 2019
Dear Panagiotis, thank you for the good rating, if you are ever coming back to Cologne we are happy to welcome you again in our hotel. Kind regards from Cologne Your Team from Hotel Domstern

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Hotel Domspitzen on May 14, 2019
Dear Colin, thank you for giving us a perfect rating and we are looking forward to welcome you back the next time you visit Cologne. Kind regards Your Team from Hotel Domspitzen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was good. Quiet neighborhood. Two blocks away from train station. Walking distance to a lot of attractions . The breakfast was superb, great variety, fresh and delicious. The shower drain was clogged in my room. That would be my only complaint. I would highly recommend and/ or come back.
Stayed 3 nights in Dec 2018

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable visit
Welcomed on arrival and everything was clean and had a personal touch.Would go back again.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
ich war nicht, wie eigentlich gebucht im Hotel Domstern untergebracht, sonder im "schwesternhotel" Hotel Domspitzen in der gleichen Straße.Hatte leider das Einzelzimmer hinter dem Frühstücksraum bekommen. Sehr dunkel, Eingangs sind die Lichtschalter weit rechts hinter der Badezimmertür. Dieses Zimmer machte den Eindruck eines ehemaligen Abstellraums. War nicht so einladend.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in a great location
This is a lovely small hotel in a beautiful old building quite close to the main train station. Very nice personnel, fantastic breakfast. Small room but beautiful high ceilings and huge windows.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Cologne Hotel
Nice and quiet, clean, amazing staff, really good breakfast (made to order eggs!). Perfect location - 3 min walk to the train station. WiFi was reliable. Room is small, but great for Europe. I will be back!
Stayed 4 nights in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, room fairly small but well equipped.
Stayed 3 nights in Sep 2018

10/10 Excellent

B...RI, Charlestown R.I.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is within walking distance from the hotel. Staff was very accommodating and friendly. Definitely will go back again.
Stayed 1 night in Sep 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for us.
The hotel is easy walking distance to restaurants etc. breakfast was great, cooked omelette.Heaps of variety of food set out. Very polite staff.
Stayed 2 nights in Aug 2018

10/10 Excellent

Jan, Charlotte NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a little drama, a great experience.
This review is actually for the Hotel Domspitzen, a sister of the Domstern. Our check-in at the Dormstern was chaotic due to a communication problem and we ended up down the street at the Domspitzen. Our stay there was outstanding. The room was smallish but nicely appointed, with a spacious bathroom. Possibly because of the mix-up we were treated like royalty by everyone on the staff. The included breakfast was amazing, with (unbelievably) cooked to order eggs in addition to the usual German style buffet. The location was on a quiet street within easy walking distance of the central train station and the Cathedral. I would give the Hotel Domspitzen my highest recommendation if you are looking for a reasonably priced hotel in Cologne.
Stayed 3 nights in May 2018

10/10 Excellent

Lisa, Salt Lake City, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Domstern was such a wonderful find, we are so glad that we stayed here while in Cologne. The room was gorgeous, the location was perfect, and the breakfast was fantastic. We couldn't have asked for anything more!
Stayed 1 night in May 2018

8/10 Good

Takito, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really close to everything you need
The hotel is strategically located near the train, shops, restaurants, tourist spots, etc. Location is fantastic for the price you pay. Make sure to check the Brauhaus a few blocks from the hotel (by the historical gates site).
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Simple but very good breakfast. Go for the omelettes
Stayed 1 night in Mar 2018

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to train station
My room was clean, well-decorated, and the staff was very helpful. I enjoyed the home-like feel of the hotel, as it only had 16 rooms. The location of the hotel is a big upside - very close to the train station.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
the door was locked when we arrived at 9:30pm so we had to walk to another hotel to check in and then let ourselves into the hotel and find our room. This would have been easier if I told the hotel of our late arrival and my German was better to understand the man at the other end of the buzzer. Room was small but more than adequate for a 12 hour stopover. The buffet breakfast was amazing and the service was great. The location is perfect for those arriving into the train station. Only other inconvience was that we had to pay 5€ city tax despite pre paying for the room.
Stayed 1 night in Sep 2017

8/10 Good

judy, michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very small but clean
This hotel looked like it had just been renovated. The rooms were very small but so neat. Beds good and location was fine, just wanted a little more room.
Stayed 1 night in Aug 2017

10/10 Excellent

Abdelelah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the centre
Nice place, close to the centre and train station. Staff are really nice and helpful.
Stayed 2 nights in Jun 2017

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Where not to stay
The hotel room assigned to us was small and no A/C. Also the hotel did not have one cube of ice. When I asked about checking other hotels in the area they upgraded us to one of two rooms that had A/C at no charge, it was a Wed and Thur.
Stayed 2 nights in Jun 2017

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koln stay
Hotel Domstern was a great hotel to stay in. The staff couldn't be more helpful and the rooms were comfortable and clean. The breakfast was excellent and the hotel was close to the station and Koln cathedral. Would recommend this hotel.

10/10 Excellent

Maria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional euro. hotel
A fine family run hotel very close to the Dom of Cologne and the many sites that surround it. Room was small but okay for one. Clean and quiet!! Wonderful breakfast, friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, spotless hotel. Breakfast was delicious. Thoroughly recommended.

4/10 Poor

Nigel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice reception area but room depressing
Cologne was great but hotel a bit dull no wardrobe, no safe, no tea making facilities, very dull room, staff very helpful - and hotel very central

8/10 Good

Fergal, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable room

8/10 Good

Veysi, Istanbul

Liked: Cleanliness, staff & service
Breakfast Only.
Nice and rich breakfast and in center is Only.