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Reviews of Brandenburger Hof

Brandenburger Hof
Brandenburger Str. 2-4, Cologne, NW

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 394 reviews" "
Rating 8 - Good. 178 out of 394 reviews" "
Rating 6 - Okay. 65 out of 394 reviews" "
Rating 4 - Poor. 24 out of 394 reviews" "
Rating 2 - Terrible. 12 out of 394 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, fluent in English, great location
Stayed 1 night in Jan 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent breakfast
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and breakfasts good.
Stayed 1 night in Jun 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Only 6 minutes walking distance from Cologne Central station, super comfortable bed (best nights' sleep I've had), good shower pressure, all in all would highly recommended. Would have been good to have kettle and tea making facilities in the room but there was a hot water dispenser in the reception (which I didn't use).
Stayed 3 nights in Jun 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a handy location. There's on-street parking about an 8 minute walk away for €5 per day (if you're unable to reserve a free hotel spot, Clever Str is an almost straight walk to the hotel, only turning onto the hotel street). Central station and the cathedral are only a few minutes away also. Everything was clean, the breakfast was a decent, continental style selection (and a pain au chocolate for later) and the staff are helpful and can keep your room key behind the desk while you are out. The biggest grumble was having a shared bathroom - 1 or 2 per floor. It wasn't a huge deal, but if someone is using the toilet or showering, you have to go to other floors. But as a stop off and resting point, it was great. We were there to see the city, didn't need the hotel to have anything too special.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel, close to the train station. Extremely friendly staff.
Stayed 2 nights in May 2023

10/10 Excellent

Sarah-Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice inside, and the staff was helpful and kind. There's no elevator, so be prepared to carry your bags up some stairs. The street outside got a little loud in the morning, but was not bad overnight. Convenient location right near the train station!
Stayed 1 night in May 2023

10/10 Excellent

Kelsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Luiz

Stayed 1 night in Mar 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...........
Stayed 1 night in Jul 2022

10/10 Excellent

Corinna

Stayed 1 night in May 2022

2/10 Terrible

Dagoberto

Stayed 1 night in Sep 2021

6/10 Okay

raymond

Liked: Cleanliness, staff & service
For a quick one nite stay it’s ok. Front desk said free parking was supposed to be reserved in advance - which I didn’t but they still allowed me to park free. The hotels.com app doesn’t mention such - I think. Street noise was a little loud but for the price not a bad quick stay.
Stayed 1 night in Jul 2021

8/10 Good

Sharron

Stayed 3 nights in Nov 2019

6/10 Okay

Steve

Business traveller
Liked: Staff & service
It’s ok for a quick trip
There for the trade show People were nice Place was average Room was average You get what you pay for
Stayed 1 night in Oct 2019

4/10 Poor

Chris, London

Business traveller
Disliked: Cleanliness, staff & service
Room was smelly like a smoker-room, the receptionist could not care less, very bright yellow neonlight-signage of the hotel straight in front of room window lit the room all night and attracted flies and bugs to the room window, filthy carpet floor in rooms and corridors, toilet flush in both shared bathrooms did not work properly, one shared bathroom without door, request for 30 min later checkout rejected by quite ruthless manager-owner
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Wifi didn’t work well and asked the staff to change the room, but couldn’t do that.
Stayed 2 nights in May 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Excellent location and service❤️
Stayed 2 nights in Apr 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Cologne
Close to the station, cathedral and old town. 24 hour reception, quiet surroundings, tasty breakfast and comfortable.
Stayed 2 nights in Feb 2019

10/10 Excellent

Ivelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cosy hotel
Lovely cosy hotel
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Short and effective
Fine. Very quick stay - late arrival, early departure so not much to review. Breakfast was fine. Room was ok. Location ideal for main train station. Staff fine.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location but service could be better
The hotel is in a good location and also serves a great breakfast. However, service is lacking. I was told I should how booked or reserved a parking space earlier even though there were spots available. It also seemed to be a big deal for them to store some cheese in their kitchens fridge (the rooms do not have fridges). I was told that next time I should bring my own container. Nice building, a bit noisy outside in the street and good location. A little more service and friendliness would make this place even better.
Stayed 1 night in Jun 2018

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient and excellent value
An excellent location that is less than 5 minutes from the Cologne Central Train Station (Koln HBF) should you need to catch early trains to the airport or other German cities. Was excellent value. Rooms were reasonably basic with common shared toilets and showers. The included buffet breakfast in the price was excellent. Nice family run place with friendly service.
Stayed 1 night in May 2018

8/10 Good

catherine, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reliable overnight place
I needed somewhere clean . safe and friendly to stay near the railway station. This was perfect for an overnight. Fantastic breakfast buffet: set me up for the day.
Stayed 1 night in Apr 2018

10/10 Excellent

K, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. Lovely Breakfast. I would definitely stay there again.
Stayed 2 nights in Apr 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast with great service. Wifi just ok for email but no streaming. Would stay again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
nice room.. but communal bathrooms!!!
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location close to the train station. Short walk to the cathedral and 15-20 minutes to the Chocolate factory. The staff spoke really good English and the service was phenomenal. Small rooms but very clean and tidy. Good breakfast in the morning with very hot coffee. Absolutely recommend if you’re just looking for a place to sleep at a great price! They were also nice enough to hold our bags after our checkout time so we could explore the city without luggage.
Stayed 1 night in Oct 2017

8/10 Good

Art, Annandale, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of the City Location
Location is great with about a five minute walk to the Cologne Cathedral. The staff was extremely helpful with directions and nearby places to eat. The room was a double with private bathroom. Many of the rooms in this hotel are shared bathrooms which are a less expensive option for those who don't mind that situation. The room had a slight order still lingering from what appeared to be a recent repainting. The breakfast was a typical German offering and was generous in portions.
Stayed 1 night in Sep 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay close to the city centre
The hotel reception was very friendly and helpful. The hotel was ideally situated near the train station and cathedral. The rooms were clean. The breakfast was very good and set us up for a day of sightseeing.
Stayed 1 night in Sep 2017

2/10 Terrible

Beth, Netherlands

Disliked: Staff & service, property conditions & facilities, room comfort
Very unhelpful
I never leave reviews, but I am doing so now as this was the worst place I have ever stayed with very poor customer service. I emailed the hotel on the 29th of August after booking a room to request parking for my car for my stay on the 9th of September. I only received an email back today, the 12th of September. On the website it says that there is parking available. When I arrived at the hotel, I enquired about the parking and was told to just park it on the street out front but that I could get a penalty. The guy that checked me in was completely unhelpful. I asked if there was a way of paying for parking if they didn't have parking available. He said no. I asked where I could park my car and not get a fine, he told me just to drive around until I could find paid parking. It was obvious that I didn't speak German, and he was very unwilling to give me any information on where I could park, despite the fact that the website clearly said parking was available. He told me that parking was free on the street after 6PM. It was 3PM when I arrived and he said I could just chance it and I probably wouldn't get a ticket. I guess I shouldn't have listened to him because it was clear that he couldn't be bothered to help me because I did get a ticket. Thanks for that! Guess I should blame myself really for not trying to find another solution in a foreign country in a language I don't speak. Unfortunately, this wasn't the only negative experience I had but I am unable to write more.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Cologne Hotel
Hotel was ok, breakfast was nice, but the staff on reception were not very friendly. They also insisted I pay the 5 euros tourist tax which was already included in my price, and I have had to claim it back via Expedia.
Stayed 2 nights in Jul 2017

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

G, near London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super budget hotel
Situated in a quiet street a short walk from the main railway station. All the staff were very friendly and helpful. The rate I was offered included a buffet breakfast, and a room with a toilet and shower which I thought was great value. The room was spacious for a single with a more than adequate wardrobe, table and chair, and television. The room was very clean and serviced every day. The only negatives were the weak wi-fi signal, the smell of cigarette smoke in the corridors and the view from the room window, but for the price and service offered, I would recommend this hotel and would stay there again.

8/10 Good

Christopher, SUFFOLK

Liked: Cleanliness, staff & service
A nice, OK hotel but without frills.
Short business trip with train journey next day. Hotel was OK, price OK, b/fast good, no evening meals or bar, but I would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel near HBF
Perfectly located just near the HBF, very easy to see most of the old city from here as well. Staff are very polite and helpful.

10/10 Excellent

Jordi, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will repeat
This past weekend we went to cologne to the fibo expo and we decided to stay in branderburger hof hotel. We are very with the accomodation, service and breakfast. Only thing to need to improve is the internet connection. Overall was an amazing weekend a very well located hotel and for sure we will repeat next year.

8/10 Good

Christiane, London, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Little gem in central Cologne
Great little family owned hotel. Very friendly and efficient service. Very central location. It feels like home away from home. Excellent breakfast buffet with a very wide and tasty choice of literally everything.

8/10 Good

Lester, Broom, Alcester. U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International Hardware Exhibition.
Very friendly and helpful host. Fantastic breakfast. Excellent economy location for Messe shows.

4/10 Poor

Rttj, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Non-smoking rooms are non existent
I booked this hotel according to recent reviews and I was terribly disappointed. The hotel is very dark with no natural light entering the building. The first thing I noticed was the smell of smoke at the reception. I booked non-smoking rooms but they are non-existent as the smell of smoke permeated everything. This must not be a popular hotel as there was dust on the bedcovers and in the bathroom vent. On the positive side, the hotel staff were very pleasant and helpful and the breakfast was plentiful and had something for everyone. I would not return though nor recommend this hotel.

8/10 Good

Jason, Galway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happpy Customer
I stayed there for 3 nights and I found the hotel service very friendly and proffessional. I was very close to the train station.The room was clean and warm)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Recommended
The best hospitality I've seen in a while! Absolutely delightful staff. And Omg amaze breakfast.

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; good rate.
It was great. Conveniently located near the main station and the Cathedral. Staff was friendly; breakfast was great. Would definitely recommend it.

10/10 Excellent

Rozita, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to train station
We had a good stay in this hotel, the best part was the wonderful breakfast.

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Keenly priced comfortable hotel central locatation
Checked in late and everything was fine. The hotel was clean and comfortable for the price. It is located reasonably close to the main train station (about a 10 min walk). The gentleman at the reception was very friendly and helpful with directions. Breakfast, although the only heated item was a boiled egg there was a full spread to cold meats, breads and orange juice etc, the utensils and area around the food was perfectly clean so altogether an excellent start to the day. Downside: My room was three floors up and with no lift some may struggle with heavy luggage (I was OK). Although my room had a shower and wash hand basin the toilet was shared separate one. (Again I already new this from my booking and that was fine)

6/10 Okay

Marek

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Ross, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
Stayed just the one night but was perfectly located for going out in the evening

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great people