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Reviews of Hotel Sangallo Palace

4 out of 5
Hotel Sangallo Palace
Via L Masi 9, Perugia, PG

Reviews

8.8

Excellent

Rating 10 - Excellent. 237 out of 505 reviews" "
Rating 8 - Good. 207 out of 505 reviews" "
Rating 6 - Okay. 47 out of 505 reviews" "
Rating 4 - Poor. 12 out of 505 reviews" "
Rating 2 - Terrible. 2 out of 505 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANTON I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A finely located hotel, steps from glorious entrance to the old town of Perugia.
Stayed 2 nights in Apr 2024

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, just out of the limited trafic area (50m from the elevator to go up to downtown). Still, it is 80m far from parking where you have a hotel discount. Great facilities, amazing beds, wonderul staff: i highly recommend it.
Stayed 1 night in Mar 2024

8/10 Good

Vittorio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclear whose fault it was, but there was an error in the booking as communicated to the hotel: triple room for 2 instead of 4. Fortunately the hotel staff was helpful in quickly finding a satisfactory solution. In a 4-star hotel, the absence of international TV channels is simply not acceptable. Being charged for the rental of towels for the swimming pool is also something I had not seen yet. On the plus side, comfy and clean rooms, lovely breakfast and fantastic location.
Stayed 1 night in Oct 2023

6/10 Okay

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot room necessitates open window, noisy street
AC box on the wall is just for show - definitely didn't work when I tried to set it to 68F for sleeping. Hotels take over AC master control for "eco" and money-saving purposes, but c'mon! You're in the business of providing sleep! Opened the window, but there's a very noisy/busy roundabout below, so was awake all night between being hot or disrupted from noise.
Stayed 2 nights in Oct 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very clean, modern, comfortable room. Breakfast was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to Perugia many times and this was the best hotel I’ve stayed. It’s outside of the old city center (very close access though) but the updated rooms and helpful staff are a plus. I’ll definitely be back to Sangallo.
Stayed 1 night in Sep 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a kettle to make a cup of tea.
Stayed 1 night in Aug 2023

6/10 Okay

Shannon

Stayed 1 night in Jul 2023

8/10 Good

Milton

Stayed 1 night in Jul 2023

8/10 Good

Jai

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Great stay at this hotel Had a lovely end of corridor room with a wrap around balcony Excellent location next to bus station and 5 min walk to old town Two suggested improvements I’m surprised no coffee or tea making facilities with a balcony guests could have coffee on there Hotel is right next bus station and there is an airport bus print and display airport bus timetable I had to get bus on Sunday as the bus ticket office was shut and there was no timetable displayed anywhere
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Laurel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful! Recently renovated and all updated amenities
Stayed 1 night in Jun 2023

10/10 Excellent

stephen

Very comfortable and convenient. Great hotel staff
Stayed 3 nights in May 2023

8/10 Good

kyong a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Location is very nice. Good view from top of the hill.
Stayed 1 night in Apr 2023

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was generally good, clean and lovely rooms. Unfortunately we had a medical emergency that meant we had to cut short the stay by two days, but they charged us for the full term, without any help or gesture of good will . So not happy and as it’s the third time staying, will not be going back and will not recommend.
Stayed 3 nights in Apr 2023

6/10 Okay

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property is newly renovated with latest digital door lock and safe in each room. Bathroom layout a bit odd with bidet in the way of bathroom door which cannot be opened all the way. One set of towels per guest in each room. No towels in gym or pool area. You have to bring the only bath towel from your room if you want to use the pool. Quite inconvenient.
Stayed 3 nights in Apr 2023

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing location from all public transportation. Rooms are big and comfortable.
Stayed 7 nights in Mar 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was fine, as was location, no facility to get a wine, coffee or tea in hotel. The bar was very poor. Ludicrous floor lights by the bed that turned on every time the sheets moved!
Stayed 5 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 5 night stay in October 2022.
We stayed at Hotel Sangallo Palace for 5 nights while planning our wedding nearby. The staff were very friendly and attentive. Car parking is a 1 minute walk away from the main entrance costing EUR11 per day. Given the location of the hotel this was essential for us as there are no other convenient locations nearby. The hotel is a 5-10 minute walk via the town escalators to the historical centre of Perugia. The room had everything you'd expect although was a little dated in the decor. It was clean and everything worked as you'd expect. Room service came every day to make the bed, replenish toilet roll etc and replace towels on request. Breakfast is average with a mix of hot and cold options. I have had better hotel breakfasts, but I have certainly also had worse! The pool area is wanting a little - the pool itself is lined in a plastic/material liner as opposed to tile or something similar with a more quality feel. It feels a little temporary. The room had centralised aircon, but it was limited to a minimum of 22 degrees. This may be because it was October, but with outside temperatures at an unseasonable 20-25 degrees it would have been nice to cool the room below 22 degrees. Free wifi is available in the room and was strong and reliable enough to stream movies and work remotely. In all we had a pleasant stay and the hotel lived up to expectation. If the room decor was a little more contemporary and the pool area spruced up there would be little to fault.
Stayed 4 nights in Oct 2022

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022

10/10 Excellent

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a convenient location: close to the bus station, accessible by car, and close to the escalators to Corso Vanucci and the mini metro. Dinner at the hotel was great. My grandchildren lived the pool.
Stayed 4 nights in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to experience the mountain region of Umbria. I was contacted by Cristina prior to arrival to assist with getting to hotel. Friendly and professional, she
Stayed 3 nights in Sep 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel great location
Stayed 2 nights in Jul 2022

10/10 Excellent

SERGIO, MIAMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has great location, just a 5 minute walk to the city center, where most attractions are. Rooms are large and comfortable, as well as the bathroom. It has been recently upgraded. Breakfast was just fine, don't expect a great buffet, but it does the job.
Stayed 1 night in Jul 2022

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven on a hot day. Parking a little tricky but overall a great place. Minimal aircon in the restaurant but think of the planet.
Stayed 1 night in Jul 2022

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great Location to everything
Great location, room was nice and most service was good.. One lady was very rude and didn’t want to help us.. everyone else was nice..
Stayed 2 nights in Jul 2022

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and wonderful room with comfortable bed
Stayed 1 night in Jul 2022

10/10 Excellent

Mary beth

Stayed 1 night in Jul 2022

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sangallo Palace is perfectly located in quiet spot directly adjacent to one of the city escalators that takes you right into the heart of the old historic city center.
Stayed 1 night in Jun 2022

8/10 Good

matthew

Liked: Cleanliness, staff & service, amenities
Move the bar from the front of hotel
Stayed 3 nights in Jun 2022

10/10 Excellent

Valentine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. The staff were very friendly!
Stayed 6 nights in May 2022

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel
Centeally located with just two escalators away from the city centre. Staff was very courteous, excellent breakfast and room quite large with all amenities.
Stayed 4 nights in Apr 2022

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay in the charming city of Perugia!! Highly recommend
Stayed 2 nights in Apr 2022

8/10 Good

Valentino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very well located near Perugia historic centre. We had a very spacious, refurbished and technological room. Hotel was overall very well kept and staff friendly.
Stayed 2 nights in Dec 2021

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O really like the hotel ejerce it is Locatel and everythung
Stayed 1 night in Nov 2021

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Hotel location was great. Very friendly staff. Loved onsite parking. Nice breakfast.
Stayed 2 nights in Sep 2021

10/10 Excellent

RODERICK

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and modern close to ierugia centre within waling distance of 200 metres
Stayed 3 nights in Aug 2021

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel - great location
Very nice hotel - very helpful staff, large clean comfortable rooms. Let down by the quality of the restaurant and food. I would definitely stay again - but eat out 😊
Stayed 1 night in Dec 2020
Response from sangallopalace on Dec 15, 2020
Dear Stephen, thank you for your review. We are pleased that you enjoyed our helpful staff, rooms and restaurant. We are still waiting for you as a Guest Best wishes, Andrea Valigi - General Manager

6/10 Okay

richard

Liked: Cleanliness
t’s ok
No air conditioning to be found. Safe did not work. Could be better.
Stayed 1 night in Aug 2020
Response from sangallopalace on Nov 9, 2020
Dear Richard, thanks for choosing us. We are sorry that you were not fully satisfied with your stay. Obviously the air conditioning/heating works 24 hours every day, any problem it should be checked at the moment. For this reason we invite all future Guests to report any anomalies as soon as they occur. Hoping to have you again as a welcomed guest, Sincerely, Andrea Valigi - Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Hedda

Travelled with family
Disliked: Staff & service, property conditions & facilities
Did not enjoy stay.
We chose hotel due to positive reviews. Our response: good location and good breakfast. However, very small rooms, almost no storage space and most of all, paper thin walls! If you need a goodnight sleep, don’t choose this hotel.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Vaughan

Liked: Cleanliness, property conditions & facilities, room comfort
Recommend this place
A very good base to explore Perugia, Assisi and other towns on the train line. Bus station very close and easy bus use to get down to the train station. My only negative is the luke warm scrambled eggs every day and having to tell the wait staff to refill the bowl.
Stayed 6 nights in Oct 2019

6/10 Okay

a

Travelled with group
Liked: Cleanliness
OK hotel in Perugia but....
location next to regional bus station was convenient, good size room, comfortable beds, A/C & WiFi were fine, limited int'l TV channels, safe & fridge were convenient, plastics glasses in a 4* hotels were not expected, breakfast was very average (below a 4* level), 2 of the 4 nights in the hotel breakfast was chaotic due to the amount of groups in the breakfast room competing with individual guests for coffee, foods, etc. Overall not a bad hotel but more a 3* than a 4*. The hotel is old and needs refurbishing,
Stayed 4 nights in Sep 2019

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
It was a great location and really enjoyed the trip
Stayed 2 nights in Oct 2019