Ratings based on 387 Verified Reviews

4.0 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller from texas

Racial profiling, keys don't work, bugs on walls

Posted 3-Nov-2017
Natasha profiled my son and friends; Kyla was excellent; bugs on walls; keys didn't work in room 304
4 out of 5
by Chris

This traveller left a rating score only Posted 11-Sep-2017 on Hotels
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Sep-2017 on Hotels
3 out of 5
by A verified traveller

Nice staff but stinky room.

Posted 11-Sep-2017
We stayed here on a game weekend and the room was large and had lots of space and they let us do any early check in so we really appreciated that. However, when we returned to our room that night, it had a strong musty smell and the sheets and pillows felt damp. We would have requested a room change but it was almost midnight and we were really tired so we just stayed there. Also there is not any soundproofing. The people next to us used the shower early in the morning and it was so loud it woke us up.
5 out of 5
by Jerri

great stay great professionalism

Posted 2-Sep-2017 on Hotels
nice clean room
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 1-Sep-2017 on Hotels
4 out of 5
by Angela

Posted 29-Aug-2017 on Hotels
We had to evacuate our home and leave everything behind due to hurricane Harvey. Annette, the front desk clerk was so understanding, accommodating and compassionate. She was an angel. Legit the only really good thing about our stay. Our window leaked A LOT. breakfast was good and the beds were comfortable
3 out of 5
Recommended
for Everyone
by A verified traveller from Victoria,Tx

Hurrican Harvey

Posted 29-Aug-2017
The hotel, overall, was nice. Clean rooms, very nice staff, and in a great area of town. My only complaint is that there are a few places of the hotel that leak when heavy rain comes to town. The room that I had was one of them. We had to put towels on the window seal to catch dripping water. This was not very attractive.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2017
Satisfied with my stay in the days that I was, since if we find the like room they had offered it.
Comment from Hotel Management
26-Aug-2017 by Quality Suites, Hotel Management
Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Natalya A Front Desk Quality Suites
3 out of 5
by A verified traveller

Posted 23-Aug-2017
Very hot in the hotel in general. No working ice machine. No remote control for television.