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Reviews of Country Inn & Suites by Radisson, College Station, TX

3 out of 5
Country Inn & Suites by Radisson, College Station, TX
1010 Southwest Pkwy E, College Station, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1003 reviews" "
Rating 8 - Good. 293 out of 1003 reviews" "
Rating 6 - Okay. 110 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daisy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Holly the manager was very rude
Stayed 2 nights in Feb 2024
Response from Mr. Porter on Mar 25, 2024
Thank you for your feedback your experience is important to us. We apologize and I can assure this will not be overlooked or happen again.

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue we had was that there were ants in our room. This seemed to be an isolated incident. They upgraded us to a different room and were very accommodating throughout our weekend stay. Good people and good value. Would definitely stay here again
Stayed 2 nights in Mar 2024
Response from Mr. Porter on Mar 24, 2024
Thank you for your feedback and we appreciate your understanding and patience.

10/10 Excellent

Sam, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, and clean, like the not carpet floor, staff is friendly. They allowed us to check out late because my son’s golf tournament ended like 1:30pm. Great service!
Stayed 8 nights in Mar 2024
Response from Mr. Porter on Mar 18, 2024
We thank you for your feedback and we are happy your stay was great.

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, the staff was helpful and the room was clean as expected..
Stayed 2 nights in Mar 2024
Response from Mr. Porter on Mar 16, 2024
Thank you for your feedback

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, staff, room, & location.
Stayed 1 night in Mar 2024
Response from Mr. Porter on Mar 13, 2024
Thank you for your feedback

10/10 Excellent

april r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mr. Porter on Mar 14, 2024
Thank you for your feedback

10/10 Excellent

Babette

Business traveller, Travelled with partner
When we arrived on property the clerk was away from the check in counter. There was a note at the desk that she was helping another guest and would be right back. A couple of minutes later she returned. Apparently she was dealing with a guest that arguing and bc of that she upgraded our room so that we would not have to listen to them in case another argument broke out. We thought that was very considerate and nice of her.
Stayed 1 night in Mar 2024
Response from Mr. Porter on Mar 11, 2024
Thank you for your feedback

6/10 Okay

Lindy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel would have gotten 5 stars but they used so much air freshener in the lobby that it gave me a horrible headache. There was no need to have that much air freshener. Other than that the hotel was fine and fairly priced.
Stayed 1 night in Mar 2024
Response from Mr. Porter on Mar 7, 2024
Thank you for your feedback. They just finished shampooing and cleaning our carpets that was the freshness you was smelling. And they just finished it thats probably why it was so strong. We are happy that your stay is going well. Thank you again

10/10 Excellent

Krystal, Madisonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well managed and has very helpful, inclusive staff. Mostly accessible. We will definitely be staying here again!
Stayed 3 nights in Feb 2024
Response from Mr. Porter on Mar 6, 2024
We thank you for your feedback and we truly value you as our guest. Your experience matters to us and we are happy that your stay was great. We can’t wait to see you again.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient for what we need to go.
Stayed 2 nights in Mar 2024
Response from Mr Porter on Mar 5, 2024
Thank you for your feedback and we hope to see you soon

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mr. Porter on Feb 12, 2024
Thank you for your feedback

2/10 Terrible

Kay

Disliked: Staff & service
Well first I notice black body hair in the tub and a dirty towel in bathroom .. I cleaned the tub and threw the dirty looking towel in the corner and thought I hated to complain .. then we ate pizza and showered, went to turn back the bed cover and noticed black body hair on the sheets, not hair from a persons head!! There was hairs all down the sheets and the sheets were wringled as someone had slept in the bed ! I called the front desk and told her what we had found, she said she would have to move us to a clean room and for me not to come there, she would bring the key to the new room to me ! When she got there she said I hate when this happens and I’ll tell my boss .. I said so this has happened before and she nodded yes ! They offered no compension of any type !
Stayed 1 night in Feb 2024
Response from Mr. Porter on Feb 11, 2024
We certainly apologize about your experience here. We value as our guest. It saddens us that we didn’t provide the best experience for you. We thank you for your feedback and will use this to get better.

10/10 Excellent

Tommy r

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay in College Station !
Stayed 1 night in Jan 2024
Response from Mr. Porter on Jan 30, 2024
We truly appreciate your feedback. Your experience truly matters to us

8/10 Good

Michael, Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, noise travels, but nice.
Stayed 4 nights in Jan 2024
Response from Mr Porter on Jan 27, 2024
Thank you for your feedback

10/10 Excellent

Arlin

Stayed 2 nights in Dec 2023
Response from Mr. Porter on Mar 20, 2024
Thank you for your feedback

10/10 Excellent

Martha

Stayed 2 nights in Jan 2024
Response from Mr. Porter on Jan 23, 2024
Thank you for your feedback we truly appreciate and value your experience

10/10 Excellent

Shreya

Stayed 1 night in Jan 2024
Response from Mr. Porter on Jan 17, 2024
Thank you for your feedback

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff
Stayed 5 nights in Jan 2024
Response from Mr. Porter on Jan 16, 2024
Thank you for your feedback

6/10 Okay

Erica

Travelled with family
Liked: Staff & service
Disliked: Amenities
The stay was ok. Shower was not great and tub was very slippery and dangerous, they should consider out bath mat. Beds were not very comfortable had a stiff neck every morning. The front desk staff was very nice and welcoming so that helped a little for the negatives.
Stayed 3 nights in Jan 2024
Response from Mr. Porter on Jan 15, 2024
Thank you for your feedback

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2024
Response from Mr. Porter on Feb 5, 2024
Thank you for your feedback

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Jan 8, 2024
Thank you for your feedback we are happy that your stay was great

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, staff was super nice, and the location was convenient to a lot of restaurants. Only negative was that the mini fridge didn't work but I find most hotels have this problem. I highly recommend staying here, and is priced right. Next time I'm in town I will stay here again.
Stayed 2 nights in Jan 2024
Response from Mr. Porter on Jan 8, 2024
Thank you for your feedback we are happy that your stay was great

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good. It was at a great location of where I needed to be. The breakfast was good and the bed was comfortable. The staff was nice. The only negative thing I have to say was that there was a Doritos crumbs on the floor when I arrived. The water heater thing in the room only worked once and then it stopped working the morning I was checking out.
Stayed 2 nights in Jan 2024
Response from Mr. Porter on Jan 8, 2024
Thank you for your feedback we are happy that your stay was great. I've spoken with staff to address your issue and I can assure you that will never happen again with the crumbs.

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr Porter on Jan 7, 2024
Thank you

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mr Porter on Jan 7, 2024
Thank you

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 28, 2023
Thank you for your feedback and support

10/10 Excellent

Coach

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people 👍
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 27, 2023
Thank you for your support. We are so happy you had a great stay. We truly value your experience.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 28, 2023
Thank you for your feedback. We are happy that you enjoyed our staff and hotel. Can’t wait to see you again

10/10 Excellent

Brady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The beds were hard as a rock but bearable. A Couple more or better quality pillows would have been better other that that it was great for the price!
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 25, 2023
Thank you for your feedback we are so happy your stay was great. Happy Holidays and we can’t wait to see you again

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly manager..Mike
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 27, 2023
Thank you for your support and feedback. We truly appreciate and value your experience.

6/10 Okay

Dora M

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed.
I was there for A&M graduation. The girls at the desk were very kind. However, the manager, PORTER not so much. We encountered a problem with one of our family members coming in late and they did not call to let the hotel know they were running late. Of course their room was given to someone else. These were the graduates' grandparents who had no idea they had to call in. This left them without a room. They were devastated. The manager did not handle this situation well at all. Whether it was policy (which I never found on the website) or not, he could have kindly offered suggestions. But all he did was say, there were no rooms anywhere and that was that. We made it work out for ourselves by sharing rooms...BUT MR.PORTER was/is NOT management material.
Stayed 3 nights in Dec 2023
Response from Mr. Porter on Dec 21, 2023
We apologize for your reservation mix up and inconvenience. As our staff goes above and beyond to make sure every guest have the best experience. It saddens us for your situation. We have made a few adjustments with the policy to assure you that this will never happen again. Happy Holidays and enjoy life. Hope to see you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Everything was great
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 16, 2023
Thank you for your feedback and support. We are very happy your stay was great. Happy Holidays and we can’t wait to see you again

2/10 Terrible

Pam

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 16, 2023
Thank you for your feedback. We would really like to hear your thoughts on why you gave us that score. We value your experience and would like to know how we can make future stays for you better.

10/10 Excellent

Patra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service!
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 16, 2023
Thank you for your feedback and support. We are happy to know your stay was great

10/10 Excellent

Sherry

Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 16, 2023
Thank you for your feedback and support. We are so happy that your experience was great. Happy Holidays

8/10 Good

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Mr. Porter on Dec 14, 2023
Thank you for your feedback we are happy that your stay was great. Happy Holidays and we can’t wait to see you again

8/10 Good

Delores, Clint

Liked: Property conditions & facilities
Disliked: Cleanliness
Overall okay - marked down for cleanliness - quite a bit of hair under tables, one of the beds appeared to have not been up (sheet covering lumpy, not pulled straight as other bed), -- otherwise fine
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 13, 2023
Thank you for your feedback I've spoken with staff about the issues and we are correcting it. I can assure you that the next time you stay here we will be better. Happy Holidays

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i didn’t like was that the bathroom only came with 2 towels and 2 rags.
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 12, 2023
Thank you for your feedback we are happy that your stay was great. And we are checking into every room making sure their will be more towels. Happy Holidays and we can't wait to see you again.

10/10 Excellent

Chelsy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok but what nade it great was the staff. Employees were very friendly and welcoming. Its what nade the stay great
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 5, 2023
Thank you for your feedback we are so happy that your stay was amazing. We can't wait to see you again. Happy Holidays

10/10 Excellent

Dwayne L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 4 nights in Nov 2023
Response from Mr. Porter on Dec 5, 2023
Thank you for your feedback we are so happy that your stay was amazing. We can't wait to see you again. Happy Holidays

10/10 Excellent

Rashon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
The Room was very clean, amazing staff, very great hospitality, id definitely be returning. Amazing breakfast..
Stayed 1 night in Nov 2023
Response from Mr. Porter on Nov 30, 2023
Thank you for your great feedback. We truly are happy that your stay was great. We can't wait to see you again.

8/10 Good

Ernie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. The breakfast was very good and the two waitresses were very helpful and polite. The e noire Dining area was very clean.
Stayed 5 nights in Nov 2023
Response from Mr. Porter on Nov 28, 2023
Thank you for your feedback. Your experience really matters to us.

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hollie (hope I spelled it correct) was very very helpful and super kind. She made us feel very comfortable and easy to talk to!!! We will be coming back!! Loved the suite! The only thing I didn’t like was the guest would slam doors a lot throughout the day. I know this isn’t in her control but some guest were not respectful about ours near by.
Stayed 2 nights in Nov 2023
Response from Mr. Porter on Nov 28, 2023
Thank you for your feedback. Your experience really matters to us.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
A good, well maintained facility that was convenient to our destination. The staff was friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Mr. Porter on Nov 28, 2023
Thank you for your feedback. Your experience really matters to us.

8/10 Good

Tiffany, Missouri City

Michael, the manager greeted me when I checked in on Wednesday 11/22. He was very friendly. Got to my room and there was a wash rag in the sink which was full of water. I called the front desk and they came and picked it up. There were two conditioners and no shampoo. On checkout, Holly was SO nice and friendly! The breakfast both days was AMAZING! So many choices. The down comforter was also a bonus. I would stay here again. Great staff!
Stayed 2 nights in Nov 2023
Response from Mr. Porter on Nov 27, 2023
Thank you for your feedback we really appreciate you coming to stay with us. Your experience truly matters to us. We are so happy that your stay was great. We can’t wait to see you again

10/10 Excellent

Cicily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to say with a family.
Stayed 1 night in Nov 2023
Response from Mr. Porter on Nov 22, 2023
Thank you for your feedback. We truly value you as our guest.

10/10 Excellent

Corbyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Nov 2023
Response from Mr. Porter on Nov 12, 2023
Thank you for your feedback

10/10 Excellent

Terri

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, easy access location right at HWY 6, very clean, well appointed rooms, friendly staff, excellent location. Wish the hot tub was working!
Stayed 2 nights in Nov 2023
Response from Mr Porter on Nov 6, 2023
Thank you for your support we are so happy your stay was great

10/10 Excellent

Kimbal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a friendly staff - would definitely recommend.
Stayed 1 night in Oct 2023
Response from Mr. Porter on Nov 2, 2023
Thank you for your feedback

4/10 Poor

Brian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is dirty. Breakfast not good. Was $60 per night. No bedbugs. Wouldn’t stay there again.
Stayed 2 nights in Oct 2023
Response from Mr. Porter on Oct 26, 2023
Thank you for your feedback and we apologize that your stay didn’t go as planned. We truly appreciate and value you as our guest. Your experience really matters to us. I’ve spoken with our staff about your concerns to help us get better.