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Didn't get the room I wanted. Ordered room service from the restaurant, it didn't come. Hotel room not really equipped with much. A little disappointing.
Nice view, nice looking room. One table was broke and dirty sofa.
Soap dispenser in bathroom was not full of body soap. Had to use my own soap. For the price very disappointing..
The location was excellent! There were a lot of attractions walking distance from the hotel. The only downfall is parking. There is no valet parking. The closet garage is about a 5 minute walk and $24 a night. Besides that, I highly recommend!
Four stars only because the bathroom in my original room was not clean; however, I was quickly moved to another room.
Great hotel and in walking distance to the major points at National Harbor. Nice modern hotel with great amenities and friendly staff.
Parking is not included, and the parking garage is not connected to the hotel so be prepared to haul your luggage. You can't get into the building without a key which makes check in challenging. The rooms are quite small but very clean and modern.
We visited here in 2020 and the stay was very pleasant and welcoming. The rooms were clean and the hotel itself smelled really good, even on the elevator and the same this time when we stayed. I enjoyed staying here and will definitely return to AC Hotel. Staff was pleasant as well.
Shayla
Stayed 3 nights in Dec 2023
10/10 Excellent
Lori
Dec 28, 2023
Lori
Stayed 1 night in Dec 2023
10/10 Excellent
Robyn
Dec 28, 2023
Robyn
Stayed 1 night in Dec 2023
10/10 Excellent
Amy
Dec 27, 2023
Amy
Stayed 1 night in Dec 2023
8/10 Good
Alex
Dec 27, 2023
Liked: Staff & service
Alex
Stayed 1 night in Dec 2023
6/10 Okay
Edward, Fairfax
Dec 25, 2023
Liked: Cleanliness, staff & service
Room layout bad. Inconvenient to get around. Parking horrible. Pricing excessively high for EVERYTHNG.
However, staff was nice and professional.
My initial room was “crappy”! I expressed my
disappointment to the front desk receptionist and the situation was resolved! I was able to get a room facing the waterfront and was able to enjoy the festivities from my window view!!!
Great stay for families! So many activities around during the holidays and you can just park and walk everywhere. The staff is very friendly and helpful.
Best hotel at national harbor! Manager went above and beyond for me and my family. Hotel is very clean and the staff is very friendly. Easy access to everything and right beside my favorite restaurant the walrus. Trust me go get the crab cakes!!!! Can’t give this hotel enough praise and thanks. Especially to the manager that was there on the 18/19 of December 2023. The best!!!!