All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We enjoyed our stay here very much.
From the river view to the great and plentiful breakfast it was very nice.
Birgit
Stayed 1 night in Jan 2024
Response from Helena Sequeira on Jan 22, 2024
Dear Birgit,We would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel.It is very pleasing to know that our strong service concept was evident during your stay as our daily efforts are geared towards creating the quality atmosphere and bespoke service you experienced. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve our services on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your detailed description. It is nice to know that you had such a fantastic time with us and we hope to see you again soon.Best RegardsHelena SequeiraGeneral Manager
Boa tardeFicamos contentes que tenha gostado da sua estadia no NH Coimbra Dona Inês. Esperamos recebê-los em breve. Melhores cumprimentos Helena Sequeira Directora
10/10 Excellent
Me
Dec 11, 2023
Me
Stayed 1 night in Dec 2023
Response from Helena Sequeira on Dec 30, 2023
Obrigado pela sua avaliação.Esperamos em breve voltar a recebê-lo em breve no nosso Hotel.Melhores Cumprimentos,Helena SequeiraDirectora
8/10 Good
Gilbert
Travelled with partner
Nov 22, 2023
Liked: Staff & service
Location
Gilbert
Stayed 2 nights in Nov 2023
Response from Helena Sequeira on Dec 30, 2023
Good Afternoon,Thank you for your comment.We hope to welcome you again in NH Coimbra Dona Inês CoimbraHelena SequeiraGeneral Manager
Overall, everything was excellent. The staff was very friendly, knowledgeable and professional. When my husband became sick, they were compassionate and helpful. We will definitely stay here again.
Ellen
Stayed 6 nights in Nov 2023
Response from Helena Sequeira on Nov 12, 2023
Good Afternoon,We would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel.It is very pleasing to know that our strong service concept was evident during your stay as our daily efforts are geared towards creating the quality atmosphere and bespoke service you experienced. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve our services on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your detailed description. It is nice to know that you had such a fantastic time with us and we hope to see you again soon.Best RegardsHelena SequeiraGeneral Manager
Boa tardeFicamos contentes que tenha gostado da sua estadia no NH Coimbra Dona Inês. Esperamos recebê-los em breve. Melhores cumprimentos Helena Sequeira Directora
Boa tardeFicamos contentes que tenha gostado da sua estadia no NH Coimbra Dona Inês. Esperamos recebê-los em breve. Melhores cumprimentos Helena Sequeira Directora
10/10 Excellent
giuliana
Oct 27, 2023
giuliana
Stayed 1 night in Oct 2023
Response from Helena Sequeira on Nov 12, 2023
Good Afternoon,Thank you for your comment.We hope to welcome you again in NH Coimbra Dona Inês CoimbraHelena SequeiraGeneral Manager
We we able to leave our luggage and go explore which was very nice. The staff was pleasant to deal with.
Hotel is in a great location for walking to different sights.
We did make the mistake of turning the AC on at night which caused a condensation leak in the ceiling vent right in front of the bathroom. We were told it would stop in about 2-3 hours and it was still dripping when we checked out the next morning. Slippery floors, wet towels.
Also the grout in the shower really needs to be bleached- nasty looking.
They did refund the cost of the breakfast for our leak inconvenience.
I would consider staying there again.
Martha
Stayed 1 night in Oct 2023
Response from Helena Sequeira on Nov 12, 2023
Good Afternoon,Thank you for your comment.We hope to welcome you again in NH Coimbra Dona Inês CoimbraHelena SequeiraGeneral Manager
Dear Sonia It is really gratifying to know how pleasant your stay was and how satisfied you were with our service at Hotel Dona Inês. We take the opportunity to thank, on behalf of the entire team, for your kind comments. It is stimuli like this that motivate us to continue our work. We hope to have the privilege of receiving your visit again in the next opportunity. Best regards Helena Sequeira General Manager
8/10 Good
Andrew
Sep 13, 2023
Andrew
Stayed 1 night in Sep 2023
Response from Helena Sequeira on Sep 28, 2023
Greetings from NH Coimbra Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
Cafes etc near hotel seemed to close very early. Convenient to main long range bus terminal. Reasonably quiet at night.
Oscar
Stayed 2 nights in Sep 2023
Response from Helena Sequeira on Sep 13, 2023
Greetings from NH Coimbra Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
Great hotel only couple of minutes from bus drop-off and also close to train station. Brilliant check-in from Catarina who was super efficient and recommended all the places to visit on a map and the best route to take. I would highly recommend the restaurant. Usually I eat out, but on this occasion tried the restaurant and the meal was superb. Hotel is close to the river and a lovely 10 minute walk into town. I had a one night stay here to see Coimbra. I think one day is enough to see all the sites.
Gary
Stayed 1 night in Aug 2023
Response from Helena Sequeira on Sep 2, 2023
Greetings from Hotel Dona InêsThank you very much for sharing your experience during your recent stay in Coimbra!We are glad that you found the Team helpful and pro-active and that we met you expectations.Rest assured that I will share your comments with the Team.Hope to welcoming you back soon in Coimbra.SincerelyHelena SequeiraGeneral Manager
Friendly staff
Modern clean rooms
Secure parking included
Hugh
Stayed 1 night in Aug 2023
Response from Helena Sequeira on Sep 2, 2023
Greetings from Hotel Dona InêsThank you for taking then time to share your experience.We are delighted to hear that you had a memorable stay with us and that you enjoyed our rooms and breakfast service. It will be a pleasure to pass your comments to our team.I sincerely hope to welcome you back on your next visit to Coimbra.Kind regards,Helena SequeiraGeneral Manager
The hotel is clean, comfortable and quiet. Will definitely go back again.
TETYANA
Stayed 1 night in Aug 2023
Response from Helena Sequeira on Sep 2, 2023
Greetings from Hotel Dona InêsThank you for taking then time to share your experience.We are delighted to hear that you had a memorable stay with us and that you enjoyed our rooms and breakfast service. It will be a pleasure to pass your comments to our team.I sincerely hope to welcome you back on your next visit to Coimbra.Kind regards,Helena SequeiraGeneral Manager
Location ok with a simple walk to the city centre. Typical NH hotel features but a bit tired and in need of some new fittings. Great breakfast as usual.
Verified traveller
Stayed 2 nights in Aug 2023
Response from Helena Sequeira on Sep 2, 2023
Greetings from NH Coimbra Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
Nice standard of hotel with excellent reception staff, good facilities and welcome treats. A bit of a walk to the old city but doable. We had a slight problem with the electric sockets working on one wall and had to ask for our missing kettle. Can I suggest for breakfast acquiring a new toaster as unable to access toast due to the queue for the slow one rack appliance.
Gillian
Stayed 1 night in Aug 2023
Response from Helena Sequeira on Aug 16, 2023
Dear Gillian,We would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel.It is very pleasing to know that our strong service concept was evident during your stay as our daily efforts are geared towards creating the quality atmosphere and bespoke service you experienced. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve our services on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your detailed description. It is nice to know that you had such a fantastic time with us and we hope to see you again soon.Best RegardsHelena SequeiraGeneral Manager
10/10 Excellent
Kritzia
Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
better location/hotel for our visit to Coimbra. Pet friendly property that has great amenities and service. Our pup was thrilled to have her own bed instead of sleeping in the carrier. The staff was super attentive.
Kritzia
Stayed 2 nights in Aug 2023
Response from Helena Sequeira on Aug 16, 2023
Good Afternoon,Thank you for your comment.We hope to welcome you again in NH Coimbra Dona Inês CoimbraHelena SequeiraGeneral Manager
We liked the price vs quality. Nice service. Easy parking. And most of all excellent beds for quality sleep!
Edo
Stayed 1 night in Jul 2023
Response from Helena Sequeira on Jul 25, 2023
Greetings from NH Coimbra Dona InêsThank you for taking then time to share your experience.We are delighted to hear that you had a memorable stay with us and that you enjoyed our rooms and breakfast service. It will be a pleasure to pass your comments to our team.I sincerely hope to welcome you back on your next visit to Coimbra.Kind regards,Helena SequeiraGeneral Manager
Greetings from NH Coimbra Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
10/10 Excellent
Denis
Jul 10, 2023
Denis
Stayed 1 night in Jul 2023
Response from Helena Sequeira on Jul 12, 2023
Good Afternoon,Thank you for your comment.We hope to welcome you again in NH Coimbra Dona Inês CoimbraHelena SequeiraGeneral Manager
10/10 Excellent
Mario
Jun 14, 2023
Mario
Stayed 1 night in Jun 2023
Response from Helena Sequeira on Jun 17, 2023
Boa tardeFicamos contentes que tenha gostado da sua estadia no Hotel Dona Inês. Esperamos recebê-los em breve. Melhores cumprimentos Helena Sequeira Directora
It was amazing stay. Excellent location. Close, walking proximity to the old town and university. Beautiful hotel, spacious room, everything upgraded. The breakfast was served with variety of delicious food. Excellent customer service. Without any hesitation would recommend this hotel to anyone.
Josif
Stayed 1 night in Jun 2023
Response from Helena Sequeira on Jun 17, 2023
Greetings from NH Coimbra Dona InêsThank you for taking then time to share your experience.We are delighted to hear that you had a memorable stay with us and that you enjoyed our rooms and breakfast service. It will be a pleasure to pass your comments to our team.I sincerely hope to welcome you back on your next visit to Coimbra.Kind regards,Helena SequeiraGeneral Manager
Convenient location. Some free parking spots in front of the hotel.
Margaret
Stayed 2 nights in Jun 2023
Response from Helena Sequeira on Jun 17, 2023
Greetings from NH Coimbra Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
Excellent hotel with great amenities. Helpful and friendly staff. Great having tea and coffee making facilities in the room.
Victoria
Stayed 2 nights in May 2023
Response from Helena Sequeira on May 31, 2023
Greetings from NH Coimbra Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
The rooms are adequate, clean, and quiet. The hotel staff are nice and helpful.
Luis
Stayed 2 nights in May 2023
Response from Helena Sequeira on May 31, 2023
Greetings from Hotel Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
The parking was conveniently located under the property, and there is easy access to the town center from this location. The rooms were comfortable and clean, although the air conditioning did not seem to be working. The breakfast was very well thought-out and it offered many choices for all different dietary needs.
Kirsty
Response from Helena Sequeira on May 25, 2023
Greetings from NH Coimbra Dona InêsThank you very much for sharing your experience during your recent stay in Coimbra!We are glad that you found the Team helpful and pro-active and that we met you expectations.Rest assured that I will share your comments with the Team.Hope to welcoming you back soon in Coimbra.SincerelyHelena SequeiraGeneral Manager
The condiciones in the room was not good.
The carpets had very bad smell.
The bathroom door had water demage and the door will not close properly.
The air-conditioned was extremely noisy.
It was not a good experience.
michal
Stayed 2 nights in May 2023
Response from Helena Sequeira on May 25, 2023
Dear Guest,Firstly, we would like to thank you for sharing your opinion about your stay in Coimbra.We were disappointed that your recent stay did not meet your expectations. We always strive to provide quality service to all our guests, and we look forward to seeing you on an upcoming visit.Best regards,Helena SequeiraGeneral Manager
Muito boa tarde Sr. Eduardo,Obrigado pela sua avaliaçãoEsperamos em breve voltar a recebê-lo em breve no nosso Hotel.Melhores Cumprimentos,Helena SequeiraDirectora
Lovely welcome from staff
Rooms immaculate
Nice pool
Great breakfast
Will return
Terry
Stayed 2 nights in Apr 2023
Response from Helena Sequeira on Apr 25, 2023
Dear Terry, It is really gratifying to know how pleasant your stay was and how satisfied you were with our service at Hotel Dona Inês. We take the opportunity to thank, on behalf of the entire team, for your kind comments. It is stimuli like this that motivate us to continue our work. We hope to have the privilege of receiving your visit again in the next opportunity. Best regards Helena Sequeira Manager
The room and the breakfast were very very good. However the spa (jacuzzi and sauna) are not good, I had to book in advance but when i went there the water was cold and the sauna was not even 20 degrees. There is a nice outdoor swimming pool.
Federica
Stayed 4 nights in Apr 2023
Response from Helena Sequeira on Apr 25, 2023
Greetings from Hotel Dona Inês,Thank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Thank you for your comment regarding our SPA service, we will make sure this situation will nor occur againLooking forward to welcome you back in your next visit to Coimbra.Kind regardsHelena SequeiraGeneral Manager
Great hotel, great staff, 15 minute walk to old town, 15 minute walk to Coimbra-B train station.
Francois
Stayed 2 nights in Apr 2023
Response from Helena Sequeira on Apr 12, 2023
Greetings from Hotel Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
Buenas tardes,Gracias por compartir con nosotros su estancia en el Hotel Dona InêsAgradeciendo desde ahora el voto de confianza de seguir mereciendo vuestra preferencia, todo haremos para proporcionarles una acogida y servicio irreprochables tal como es nuestra voluntad,Suscribo con la más alta estima y consideraciónMejores saludosHelena SequeiraDirectora
The premium room was very comfortable. The furniture and wall to wall carpet were somewhat outdated. The breakfast was good and the room was of a good size. We did not get precise information about the bus service to the university, so we walked. (Distances are ok.) The hotel is halfway between Coimbra A and Coimbra B train stations. Both times the taxi fares were 5 euros.
Beatrix
Stayed 2 nights in Mar 2023
Response from Helena Sequeira on Apr 12, 2023
Greetings from Hotel Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
Greetings from Hotel Dona InêsThank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager