All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 433 out of 1002 reviews" "
10 - Excellent
433
Rating 8 - Good. 376 out of 1002 reviews" "
8 - Good
376
Rating 6 - Okay. 121 out of 1002 reviews" "
6 - Okay
121
Rating 4 - Poor. 40 out of 1002 reviews" "
4 - Poor
40
Rating 2 - Terrible. 32 out of 1002 reviews" "
2 - Terrible
32
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Viktoryia
Travelled with family
Apr 11, 2024
Liked: Staff & service
Tiny elevator, where two people and one small suitcase barely fit. We couldn't use stairs because it was blocked due to construction. Instead of one room for 2 adults 2 kids, we were in two separate rooms (at the end of the hallway). Breakfast was less than mediocre.
But it was great that they stored our luggage until the rooms were ready.
Viktoryia
Stayed 1 night in Mar 2024
10/10 Excellent
laura
Travelled with family
Apr 10, 2024
Liked: Amenities
This hotel is wonderful because of it’s customer service. Wilfred is so accommodating. The property is great for the price with a large bathroom. Metro 6 line is right across the street and also walkable to many areas. Highly recommend!
Imagine a high quality hostel more than “hotel.” Staff are very nice but rooms are tiny and hostel-like. It’s a great hostel, not hotel, but location for the price rules!
Great place to stay near the effiel, staff is friendly and amazing, room is very clean and cozy. Only complaint will be that area is nozy and could hear the bangs of the other doors of the hotel closing.
Just need air conditioner, also cable with international channels or a smart tv to be able to use Netflix since it only has basic antena in French .. food wasn’t great.
The hotel is in a great location for the Eiffel Tower and is close to the metro. The staff are friendly. The receptionist Jean Claude was fantastic and had some great suggestions for food etc. The room had everything needed and was clean.
Loved the location, just blocks from the Eiffel Tower. The hotel is older, rooms were small but clean. Service is good and Friendly. Restaurants close by.
Highly recommend it
The staff here was absolutely amazing. So, so friendly and accommodating. They let us into our room early, and rooms were clean. Great location. Would highly recommend. Also great value.
The hotel was easy to find and comfortable, but the best thing was the staff! They were awesome…everybody single employee was friendly, helpful, and made sure we had answers to all of our questions during our first trip to Paris!
The staff at the property were excellent and the location was good. The problem is the area around the Eiffel Tower is littered with garbage and feels unsafe at night. The hotel was pleasant and the location was very convenient.
If you are traveling for your first time and on a budget this is a great hotel. Staff is great and very attentive. I felt very safe and the hotel is next to the train stop. My window faced the train station and I didn’t have issues with noise. Great location.
We stayed for one night checked out today.
Melanie at reception greeted us with a smile and was very helpful. Big thanks to her for making our stay comfortable & all her assistance.
Excellent location! Close to Eiffel Tower which is 10 minutes walk. Metro is right in front of the hotel which was so convenient.
We took the RER from Charles de Gaulle up-to Denfert-Rochereau then took metro on line 6 to Bir-Hakeim. Journey time approximately an hour. We would stay here again.
Response from Elise / Front Desk Manager on Jun 2, 2023
Dear Kathe,We thank you for taking the time to leave such a nice rating following your stay at our Hotel.It is really appreciated and meaningful to know that your stay was enjoyable.We hope to have the pleasure to welcoming you here again someday.Best regards,
6/10 Okay
Loretta Sue
May 24, 2023
Loretta Sue
Stayed 3 nights in May 2023
10/10 Excellent
Ruth
May 17, 2023
Ruth
Stayed 2 nights in May 2023
Response from Elise / Front Desk Manager on Jun 9, 2023
Dear Ruth, We thank you for taking the time to leave such a nice rating following your stay at our Hotel.It is really appreciated and meaningful to know that your stay was enjoyable.We hope to have the pleasure to welcoming you here again someday.Best regards,
8/10 Good
Russell
May 8, 2023
Liked: Cleanliness, staff & service
Staff absolutely brilliant, welcoming and friendly. Bed was very comfortable. Constructive criticism is that I would not have expected the air con to be broken in a room at £160/night and the carpet and decor inside the room to be rather worn, but understand that paris rates are on the higher side to stay within the city. Would be happy to return based upon the excellence of the staff on the front desk. All of whom are the biggest asset/credit to the hotel.
Russell
Stayed 1 night in May 2023
Response from The Front Desk Team on May 15, 2023
Dear Russell,It is with great pleasure that we read how much you enjoyed staying at Hotel Eiffel Seine.We are truly delighted to know that our location and staff met all your expectations.Regarding the decor, we took note of your observation and we will off course do our very best to improve it.We hope to have the pleasure to welcoming you here again someday.Best regards
I parked my car in front of the hotel, and I went inside of the hotel to check in when I came back my luggage in the car was broken and then stolen as well