Ratings based on 3,295 Verified Reviews

4.3 out of 5
68% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from P

Beautiful spot, clean and comfortable

Posted 18-May-2017
Stayed in a ocean view room, very clean, uninterrupted view and lovely staff. Older hotel could use a refurb but beautiful location and soothing colour scheme. We only stayed one night but I'd could comfortably stay longer and utilize all the hotel faculties. I've previously attended a wedding in lobby/ function room and feel for the location and area this is one of the better luxury hotels for region. Will be returning in the future
3 out of 5
by A verified traveller

Nice and Close to the beach

Posted 6-May-2017
The most uncomfortable bed I've ever slept in and noisy neighbours. Nice size bathrooms and plenty of parking
3 out of 5
Recommended
for Everyone
by A verified traveller from South Australia

Good but needs some Botox

Posted 2-May-2017
Pros: location + good facilities
Cons: whole complex needs updating including telephone and internet
Location: Not much surrounds the hotel but is in a super secluded part of the coffs coast
From what I saw the hotel is exactly the same as it was when it was built (in the 80's I'm guessing). I'm not sure if any of the rooms have been refurbished, mine certainly wasn't. Would just like to say that the staff were excellent, check in and out was super quick and and my room was kept very clean. The only negatives are due to the hotel being out dated. One of the lifts (I always seemed to get) took 15-20 seconds to open (not exaggerating) so was quite embarrassing as your looking at people on the outside giving an awkward smile/laugh waiting to use the lift and vice versa. The free wi-fi didn't work the first night, I called the front desk to see if there was an issue and I could barely hear the guy due to the incredibly bad line (sounded like dial up scramble) He said to take my device out into the passage and drag it into my room ?? didn't work. I was super tired and just wanted to check my email and go to bed instead I had to reset the modem, alter the cords so that I bypassed the phone, It eventually worked. Love a bit of IT on my holiday. Don't usually have a moan but felt it was needed, awesome location, great facilities just needs a face-lift.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet weekend getaway

Posted 24-Apr-2017
School hols are usually don't effect me I didn't realise I had booked in school hol time but even with lots of kids and families around we were still able to enjoy a relaxing weekend great place for everyone
1 out of 5
by A verified traveller from Deception Bay QLD.

Terrible 1980's so called Resort

Posted 16-Apr-2017
Pros: Nothing really.
Cons: Renovate renovate. This place it stuck in the 1980's.
Location: The Big Banana.
I was shocked to think this passed for a Resort. I mean in the 80's it may have, but now it a shell of it former self. The entry area was a dead give away when I noticed water leaking from the awning. I thought it was just an overflow due to recent rain but the next morning it was still there so I suggest poor maintenance.
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 25-Mar-2017
Our stay was comfortable and the location convenient.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Beautiful Resort

Posted 17-Mar-2017
Pros: -GF options at the Restaurant -Beach as our backyard -Spacious and comfy room -Heaps of pillows :) score :) -Nice bathroom area -Quiet location
Cons: Maybe have some Coffs Harbour souvenirs on site :) otherwise the Big Banana store has a huge range of Coffs Harbour/Big Banana souvenirs :)
Location: Amazing location-close to the Big Banana, Coffs Airport, shops and Dolphin Marine Magic. Very quiet and peaceful area-very relaxing and refreshing.
Our two night weekend stay was wonderful. Our backyard was a secluded beach-views were amazing, unfortunately could not swim at the beach due to many jellyfish washed up on the beach however the resort had a pool and a nice arcade area and it was nice and relaxing laying on the sand. Room was spacious and my bed was comfy and big. Ordered a microwave to warm my food-manager brought it to my room within 20 minutes of calling room service. It was nice that we were able to bring in our own food from outside. Hotel staff were very nice and helpful. They helped organise a taxi for our transport and the resort was close to Dolphin Marine Magic and the Big Banana. The restaurant was amazing!! That was the highlight of my stay. Was very grateful and thankful the wait staff were very accommodating and understanding of my gluten intolerance. They had a good menu with GF options and i ordered the Zatar Chicken-did not make me sick and the meal was very yummy and tasty. Mum ordered a side of wedges and boiled veges the first night and the portion sizes were massive :) Tv in the room had foxtel channels which was awesome and I found that staying in our room, it was so quiet-unbelievably nice and refreshing :) very nice for a good nights sleep :) The lobby area is massive and has a waterfall upon entering the resort-looks amazing :) definitely enjoyed the stay and the experience was very nice-thank you very much and god bless to everyone at the Opal Cove Resort-appreciate it a lot :)
2 out of 5
by A verified traveller from Germany

Pictures look nicer than it really is

Posted 12-Mar-2017
Pros: Nothing
Cons: Renovate
This hotel was the worst we stayed in in our 3 week holiday. It needs renovation urgently. Very big hotel. Pool big but also not nice. Rooms big but bathroom not inviting.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Close to Beach

Posted 5-Mar-2017
Nice hotel, close to the beach. We have stayed there a few times when visiting family. Some rooms are a little tired but generally a nice place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

A Perfect Resort on a Perfect Location.

Posted 26-Feb-2017
Pros: Location; Facilities; Rooms
Great Resort, Specially for Kids. Great Friendly Staff; Very Helpful & Smart.