Title: Holiday Inn Coatzacoalcos by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8444763&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Coatzacoalcos by IHG Relax at the poolside and savor international cuisine at this welcoming hotel near Forum Coatzacoalcos, with concierge and wedding services. ## Photo gallery for Holiday Inn Coatzacoalcos by IHG ![Suite, 1 King Bed | View from room - Holiday Inn Coatzacoalcos by IHG (Coatzacoalcos)](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/f804e134.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Holiday Inn Coatzacoalcos by IHG (Coatzacoalcos)](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/af1df8e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Coatzacoalcos by IHG (Coatzacoalcos)](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/5085c383.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Holiday Inn Coatzacoalcos by IHG (Coatzacoalcos)](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/754b8726.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Holiday Inn Coatzacoalcos by IHG (Coatzacoalcos)](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/2cd3d0c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Coatzacoalcos, near Malecon de Coatzacoalcos, offers a refreshing getaway with an outdoor pool and a separate children's pool. Guests enjoy in-room WiFi and meals at the international buffet restaurant serving various cuisines. ## Reviews 8.2 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/b77b13b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.0 Good 6 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Iron/ironing board - City view - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 1 King Bed, Ocean View ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/4c82cdac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View 10.0 Exceptional 2 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Iron/ironing board - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/dc1a5492.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Iron/ironing board - Partial sea view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/f59107a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Iron/ironing board - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/dc1a5492.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Iron/ironing board - City view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/77700c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 11 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Iron/ironing board - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Oceanfront ![Suite, 1 King Bed, Oceanfront](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/d4fa3977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Oceanfront ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Iron/ironing board - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCoatzacoalcos-Hotels-Holiday-Inn-Coatzacoalcos.h8444763.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCoatzacoalcos-Hotels-Holiday-Inn-Coatzacoalcos.h8444763.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.15033%2C-94.49461&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HN9L7YZ7akYp0jyXfyaWhJHO_lQ=) Blvd. Malecon Costero #4, Colonia El Tesoro, Coatzacoalcos, VER, 96536 #### What's nearby - Malecon de Coatzacoalcos \- 1 min walk \- 0.1 km - National Pedagogical University \- 13 min walk \- 1.2 km - Forum Coatzacoalcos \- 2 min drive \- 1.1 km - Veracruzana University \- 3 min drive \- 2.6 km - Centro de Convenciones Coatzacoalcos \- 3 min drive \- 2.6 km #### Getting around - Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 20 min drive #### Restaurants - ‪La Picadita Jarocha - ‬2 min drive - ‪Café Central - ‬17 min walk - ‪El Taconazo - ‬18 min walk - ‪Capricciosas Pizza Gourmet - ‬14 min walk - ‪Taquitos El Asador - ‬9 min walk ## About this property ### Holiday Inn Coatzacoalcos by IHG Hotel near Malecon de Coatzacoalcos Located close to Forum Coatzacoalcos and Centro de Convenciones Coatzacoalcos, Holiday Inn Coatzacoalcos by IHG provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine buffet restaurant, Las Ventanas, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), concierge services, and luggage storage - A vending machine, wedding services, and a 24-hour front desk Room features All 120 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 46-inch LED TVs with premium channels - Daily housekeeping, desks, and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2250000/2246600/2246560/f331c783.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Coatzacoalcos Coatzacoalcos - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 523 reviews CA $102 CA $120 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=2246560&PinnedHotelID=2246560&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1830000/1823700/1823672/7415f395.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Coatzacoalcos Forum Coatzacoalcos - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 672 reviews CA $71 CA $84 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1823672&PinnedHotelID=1823672&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/490000/485300/485277/b14635dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Coatzacoalcos Coatzacoalcos - Pet friendly - Parking included - Free WiFi - Restaurant 7.8 Good 378 reviews CA $64 CA $76 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=485277&PinnedHotelID=485277&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/180000/173700/173602/7ff502fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Terranova Coatzacoalcos - Pool - Free airport shuttle - Kids pool - Parking included 8.6 Excellent 639 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=173602&PinnedHotelID=173602&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/9360000/9356400/9356311/fda0bdd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Suites Coatzacoalcos Forum Coatzacoalcos - Pool - Kitchen - Parking included - Free WiFi 8.4 Very good 588 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9356311&PinnedHotelID=9356311&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/4000000/3580000/3570700/3570624/388055b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Andes Coatzacoalcos - Pool - Kids pool - Waterslide - Parking included 7.8 Good 275 reviews CA $53 CA $64 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=3570624&PinnedHotelID=3570624&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/17000000/16110000/16103100/16103039/de1499a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zar Coatzacoalcos Coatzacoalcos - Pet friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 325 reviews CA $68 CA $80 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16103039&PinnedHotelID=16103039&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4440000/4436000/4435956/w4000h2662x0y0-261f1655.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Minatitlan Minatitlán - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 513 reviews CA $90 CA $106 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4435956&PinnedHotelID=4435956&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/117000000/116860000/116852100/116852065/5c421021.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL BRISA Coatzacoalcos - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 21 reviews CA $68 CA $80 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=116852065&PinnedHotelID=116852065&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/4000000/3730000/3728800/3728733/99215ded.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Valgrande Coatzacoalcos - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 137 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3728733&PinnedHotelID=3728733&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 220 for adults and MXN 120 for children - A bar/lounge - A restaurant ### Restaurants on site - Las Ventanas ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business center ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - Elevator (47 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk (43 inches high) ### More - 5 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 46-inch LED TV with premium cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 220 for adults and MXN 120 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Coatzacoalcos Holiday Inn Hotel Coatzacoalcos Holiday Inn Coatzacoalcos Hotel Inn Coatzacoalcos Hotel ## Frequently asked questions ### Does Holiday Inn Coatzacoalcos by IHG have a pool? ### How much does it cost to stay at Holiday Inn Coatzacoalcos by IHG? ### Is Holiday Inn Coatzacoalcos by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn Coatzacoalcos by IHG? ### What time is check-out at Holiday Inn Coatzacoalcos by IHG? ### Where is Holiday Inn Coatzacoalcos by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Coatzacoalcos by IHG Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 149 8 - Good 67 6 - Okay 40 4 - Poor 20 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Adrian Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service ##### Adrian Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Maria Jun 11, 2025 Disliked: Property conditions & facilities Place is overall ok, the best here is the restaurant and the staff at the restaurant, has a great view and overall food was great, rooms are old but clean, receptionist are too helpful..and they never have enough towels. ##### Maria Stayed 7 nights in Jun 2025 ### 8/10 Good #### Jeffrey Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff, beautiful view and location but not a great town. ##### Jeffrey Stayed 1 night in Aug 2025 ### 10/10 Excellent #### julie May 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff ##### julie Stayed 1 night in May 2025 ### 10/10 Excellent #### Olga Jul 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this property; had a great dinner in the hotel’s restaurant. ##### Olga Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Mobilization Jan 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Mobilization Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Victoria Mar 27, 2024 Beautiful, overlooking the ocean. ##### Victoria Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### tammi l Mar 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the hotel and restaurant staff was so awesome! They were so accommodation and made our stay very welcoming. All the housekeepers were very friendly and work very hard. ##### tammi l Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Steve Sep 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing view of the Gulf of Mexico from every room in the hotel. Excellent friendly staff. Excellent breakfast both a la carte and buffet. Healthy walk possible in the evening along the Beach area and brightly lit safe conditions. Hotel restaurant is open late which makes it very convenient. Overall an excellent hotel choice. ##### Steve Stayed 18 nights in Aug 2022 ### 8/10 Good #### Alma Julia Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Alma Julia Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Javier Jun 24, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Hallway did not hsve AC, Front desck hot as hell. No Airport transportation as false advetised on the web site. Gym was small with broken equipment. Room look in need of maintenance, door at the bathroom was broke, and paint was piling on the walls. Never again. Pool dirty. Terrible. ##### Javier Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Fernando Mar 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Need more constrictions around ##### Fernando Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sharon Apr 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great restaurant and staff. Beautiful views of the ocean. Our only problem was we booked the suite with a balcony because we love to sit outside but, drink coffee and listen to the ocean. When we arrived we were told that the balcony was under maintenance and could not be used. The door to the balcony was caulked shut so it apparently has been “under maintenance” for quite some time! No walking out in the large balcony or hearing the ocean! Very disappointing. ##### Sharon Stayed 5 nights in Apr 2023 ### 4/10 Poor #### Maria Oct 11, 2022 Liked: Cleanliness, staff & service Well, its a OK hotel, my main problem here was the billing; they required a partial payment at the time i booked my room $54 and the rest was gonna be charged at check in ($118) at arrival the whole $172 was charge to my card, nobody Travelocity or the hotel Staff did anything to really fix it. ON TOP OF THAT i paid extra for Ocean view room and i ended up looking at the restaurants roof. I paid extra for breakfast etc. it was my husband’s first time in my home town and this ruin the experience a LOT. And no refund for what i paid extra to have the view. I have proof they got the request and still they did not change my room when i told them. I think this is one of those hotels where you should only go if you want basic room. They do not honored your request even if you pay the extras. ##### Maria Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Maria Oct 12, 2022 Liked: Cleanliness, staff & service Disliked: Amenities Well, its a OK hotel, my main problem here was the billing; they required a partial payment at the time i booked my room $54 and the rest was gonna be charged at check in ($118). When i arrived the whole $172 was charge to my card, nobody Travelocity or the hotel Staff did anything to really fix it. ON TOP OF THAT i paid extra for Ocean view room and i ended up looking at the restaurants roof. I paid extra for breakfast etc. it was my husband’s first time in my home town and this ruin the experience a LOT. And no refund for what i paid extra to have the view. I have proof they got the request and still they did not change my room when i told them. I think this is one of those hotels where you should only go if you want basic room. They do not honored your request even if you pay the extras. ##### Maria Stayed 3 nights in Oct 2022 ### 6/10 Okay #### ENOCH Dec 30, 2025 Disliked: Amenities, property conditions & facilities De todos los Holiday que conozco en México, este es el que menos calificación obtiene. Al hotel le falta remodelación, se ve descuidado, carece de decoración alguna en lobby, pasillos y habitaciones. Ya se ven muy usados los muebles de la habitación. Cuando llegamos había una fiesta y apenas hubo lugar para nosotros los huespedes en el estacionamiento. El hotel cumple con lo básico. El restaurante es regular. El hotel no es de la categoria y servicio que se espera de un hotel que ostenta la marca de Holiday Inn. No te dejes engañar por el nombre. ##### ENOCH Stayed 1 night in Dec 2025 ### 6/10 Okay #### JUAN Dec 27, 2025 Liked: Staff & service El lugar en general está descuidado ##### JUAN Stayed 1 night in Dec 2025 ### 10/10 Excellent #### perla Dec 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo perfexfo ##### perla Stayed 1 night in Nov 2025 ### 6/10 Okay #### Alejandro Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Mayor claridad e informacion para facturar, lo que se reserva por expedia ##### Alejandro Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kevin Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Habitación limpia, nos encantó ##### Kevin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jessica Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bonito , cómodo y limpio , personal amable y zona segura ##### Jessica Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Arlette Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien! ##### Arlette Stayed 1 night in Sep 2025 ### 4/10 Poor #### Ileana Oct 5, 2025 Liked: Staff & service Disliked: Cleanliness El agua de regadera tiene un olor horrible, Eso si está súper mal, porque deja la impresión y el olor en el cuerpo a podrido ##### Ileana Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### JORGE Noguera Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel cómodo y con buen servicio al cliente. ##### JORGE Noguera Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alberto Sep 17, 2025 Liked: Cleanliness, amenities Muy bien ##### Alberto Stayed 4 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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