Title: Holiday Inn Coatzacoalcos by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Coatzacoalcos by IHG Beach hotel with a 24-hour front desk and an outdoor pool ![Suite, 1 King Bed | View from room](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/f804e134.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/754b8726.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/af1df8e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/5085c383.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/2cd3d0c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Coatzacoalcos, near Malecon de Coatzacoalcos, offers a refreshing getaway with an outdoor pool and a separate children's pool. Guests enjoy in-room WiFi and meals at the international buffet restaurant serving various cuisines. 8.2 Very good ## Popular amenities - Bar - Pool - Breakfast available - Parking included - Housekeeping - Room service ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8444763&PinnedHotelID=8444763&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/b77b13b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.0 Good 6 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Desk Wardrobe or closet - City view - Sleeps 2 - 1 Twin Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/4c82cdac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View 10.0 Exceptional 2 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Desk Wardrobe or closet - Ocean view - Sleeps 2 - 1 King Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/dc1a5492.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Desk Wardrobe or closet - Partial sea view - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/f59107a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Desk Wardrobe or closet - Ocean view - Sleeps 2 - 1 King Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/dc1a5492.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Desk Wardrobe or closet - City view - Sleeps 2 - 1 King Bed ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/77700c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 11 reviews ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Desk Wardrobe or closet - City view - Sleeps 4 - 2 Queen Beds ![Suite, 1 King Bed, Oceanfront](https://images.trvl-media.com/lodging/9000000/8450000/8444800/8444763/d4fa3977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Oceanfront ### Highlights Air conditioning LED TV Private bathroom Cable channels Daily housekeeping In-room safe Desk Wardrobe or closet - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCoatzacoalcos-Hotels-Holiday-Inn-Coatzacoalcos.h8444763.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCoatzacoalcos-Hotels-Holiday-Inn-Coatzacoalcos.h8444763.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.15033%2C-94.49461&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HN9L7YZ7akYp0jyXfyaWhJHO_lQ=) Blvd. Malecon Costero #4, Colonia El Tesoro, Coatzacoalcos, VER, 96536 #### What's nearby - Malecon de Coatzacoalcos - 1 min walk - 0.0 km - National Pedagogical University - 13 min walk - 1.2 km - Forum Coatzacoalcos - 5 min drive - 1.1 km - Centro de Convenciones Coatzacoalcos - 8 min drive - 2.2 km - Playa Sol Children's Park - 17 min drive - 4.8 km #### Getting around - Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 20 min drive #### Restaurants - ‪La Picadita Jarocha - ‬2 min drive - ‪Nutrisa - ‬19 min walk - ‪COMICX Restaurant Bar - ‬19 min walk - ‪KFC - ‬18 min walk - ‪Subway - ‬18 min walk ## About this property ### Holiday Inn Coatzacoalcos by IHG Hotel near Malecon de Coatzacoalcos Located close to Forum Coatzacoalcos and Centro de Convenciones Coatzacoalcos, Holiday Inn Coatzacoalcos by IHG provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine buffet restaurant, Las Ventanas, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), luggage storage, and smoke-free premises - A banquet hall, a 24-hour front desk, and concierge services Room features All 120 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 46-inch LED TVs with premium channels - Daily housekeeping, desks, and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2250000/2246600/2246560/f331c783.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Coatzacoalcos Coatzacoalcos - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 493 reviews CA $110 CA $130 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2246560&PinnedHotelID=2246560&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1830000/1823700/1823672/7415f395.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Coatzacoalcos Forum Coatzacoalcos - Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 643 reviews CA $82 CA $96 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1823672&PinnedHotelID=1823672&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/9360000/9356400/9356311/fda0bdd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Suites Coatzacoalcos Forum Coatzacoalcos - Pool - Kitchen - Parking included - Free WiFi 8.4 Very good 562 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=9356311&PinnedHotelID=9356311&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/490000/485300/485277/b14635dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Coatzacoalcos Coatzacoalcos - Pet-friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 360 reviews CA $63 CA $74 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=485277&PinnedHotelID=485277&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/180000/173700/173602/7ff502fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Terranova Coatzacoalcos - Pool - Free airport shuttle - Kids pool - Parking included 8.6 Excellent 622 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=173602&PinnedHotelID=173602&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/17000000/16110000/16103100/16103039/de1499a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zar Coatzacoalcos Coatzacoalcos - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 320 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=16103039&PinnedHotelID=16103039&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/4000000/3580000/3570700/3570624/388055b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Andes Coatzacoalcos - Pool - Kids pool - Waterslide - Parking included 7.8 Good 269 reviews CA $58 CA $69 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3570624&PinnedHotelID=3570624&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/117000000/116860000/116852100/116852065/5c421021.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL BRISA Coatzacoalcos - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 16 reviews CA $65 CA $78 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=116852065&PinnedHotelID=116852065&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4440000/4436000/4435956/w4000h2662x0y0-261f1655.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Minatitlan Minatitlán - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 492 reviews CA $77 CA $91 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4435956&PinnedHotelID=4435956&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/22000000/21460000/21455900/21455832/cefa2b5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Careyes Coatzacoalcos - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 144 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=21455832&PinnedHotelID=21455832&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 220 for adults and MXN 120 for children - A bar/lounge - A restaurant ### Restaurants on site - Las Ventanas ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business center ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - Elevator (47 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk (43 inches high) ### More - 5 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 46-inch LED TV with premium cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 220 for adults and MXN 120 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Coatzacoalcos Holiday Inn Hotel Coatzacoalcos Holiday Inn Coatzacoalcos Hotel Inn Coatzacoalcos Hotel ## Frequently asked questions ### Does Holiday Inn Coatzacoalcos by IHG have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Holiday Inn Coatzacoalcos by IHG? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Coatzacoalcos by IHG on Nov 16, 2025 start from CA $86.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Coatzacoalcos-Hotels-Holiday-Inn-Coatzacoalcos.h8444763.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Coatzacoalcos by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Holiday Inn Coatzacoalcos by IHG? > Self parking is free at this property. ### What time is check-in at Holiday Inn Coatzacoalcos by IHG? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Holiday Inn Coatzacoalcos by IHG? > Check-out is at noon. ### Where is Holiday Inn Coatzacoalcos by IHG located? > Located in the heart of Coatzacoalcos, this beach hotel is within 1 mi (2 km) of Malecon de Coatzacoalcos and Forum Coatzacoalcos. Centro de Convenciones Coatzacoalcos and Playa Sol Children's Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Coatzacoalcos by IHG Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 147 8 - Good 67 6 - Okay 38 4 - Poor 20 2 - Terrible 17 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Mobilization Jan 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Mobilization Stayed 6 nights in Jan 2025 ### 2/10 Terrible #### Javier Jun 24, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Hallway did not hsve AC, Front desck hot as hell. No Airport transportation as false advetised on the web site. Gym was small with broken equipment. Room look in need of maintenance, door at the bathroom was broke, and paint was piling on the walls. Never again. Pool dirty. Terrible. ##### Javier Stayed 9 nights in Jun 2025 ### 6/10 Okay #### Maria Oct 12, 2022 Liked: Cleanliness, staff & service Disliked: Amenities Well, its a OK hotel, my main problem here was the billing; they required a partial payment at the time i booked my room $54 and the rest was gonna be charged at check in ($118). When i arrived the whole $172 was charge to my card, nobody Travelocity or the hotel Staff did anything to really fix it. ON TOP OF THAT i paid extra for Ocean view room and i ended up looking at the restaurants roof. I paid extra for breakfast etc. it was my husband’s first time in my home town and this ruin the experience a LOT. And no refund for what i paid extra to have the view. I have proof they got the request and still they did not change my room when i told them. I think this is one of those hotels where you should only go if you want basic room. They do not honored your request even if you pay the extras. ##### Maria Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Alejandro Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Mayor claridad e informacion para facturar, lo que se reserva por expedia ##### Alejandro Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kevin Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Habitación limpia, nos encantó ##### Kevin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jessica Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bonito , cómodo y limpio , personal amable y zona segura ##### Jessica Stayed 1 night in Oct 2025 ### 10/10 Excellent #### JORGE Noguera Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel cómodo y con buen servicio al cliente. ##### JORGE Noguera Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alberto Sep 17, 2025 Liked: Cleanliness, amenities Muy bien ##### Alberto Stayed 4 nights in Sep 2025 ### 8/10 Good #### Jeffrey Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff, beautiful view and location but not a great town. ##### Jeffrey Stayed 1 night in Aug 2025 ### 10/10 Excellent #### imelda Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo increíble. Solo el restaurant tarda en atender . Recomendado todo ##### imelda Stayed 1 night in Jul 2025 ### 10/10 Excellent #### JOSE ANTONIO Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Esun buen hotel, cómodo, en un buen punto de la Ciudad ##### JOSE ANTONIO Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Verified traveller Jul 1, 2025 Liked: Room comfort Inicialmente olía mucho a pintura La app hotels.com mostró una cantidad y el hotel cobró una tarifa más alta, que en los términos decía que un precio base de 2 personas, Aunque yo desde el inicio coloque 4 El baño no tenía toallas, me bañé y me sequé con mi misma ropa, se pudieron y tardaron en llevarla, el hotel está sin mantenimiento en su infraestructura pisos, alberca ##### Verified traveller Stayed 1 night in Jun 2025 ### 6/10 Okay #### Maria Jun 11, 2025 Disliked: Property conditions & facilities Place is overall ok, the best here is the restaurant and the staff at the restaurant, has a great view and overall food was great, rooms are old but clean, receptionist are too helpful..and they never have enough towels. ##### Maria Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Cinthia May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo bien ##### Cinthia Stayed 1 night in May 2025 ### 10/10 Excellent #### julie May 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff ##### julie Stayed 1 night in May 2025 ### 8/10 Good #### Ileana May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pocas opciones para comer ##### Ileana Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Guillermo May 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nada más la recepción no tiene aire acondicionado y para el registro se tardó y con el calor fue muy complicado ##### Guillermo Stayed 2 nights in May 2025 ### 8/10 Good #### Maria del Pilar May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tengo que reconocer y felicitar al personal. Fueron sumamente amables las dos ocasiones de mi estancia. En pocos lugares atienden tan bien 😁 ##### Maria del Pilar Stayed 1 night in May 2025 ### 2/10 Terrible #### Maria del Pilar Apr 28, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Muy mal Nos cambiaron tres veces de cuarto. La primera habitación tenía sábanas sucias y el teléfono no servía. La segunda, no servía el AC. En la tercera, había ropa sucia escondida en un cajón! Le falta mucho mantenimiento. ![](https://a.travel-assets.com/ugc/hotel-reviews/a192d90e-4408-4be5-9246-2bf370b86d28-1745800178933.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria del Pilar Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Adrian Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service ##### Adrian Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Miguel Apr 5, 2025 Liked: Cleanliness, staff & service, amenities Buen hotel junto a la playa con buenas opciones de habitaciones ##### Miguel Stayed 1 night in Apr 2025 ### 8/10 Good #### Alma Julia Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Alma Julia Stayed 1 night in Jan 2025 ### 8/10 Good #### Sandy Mar 26, 2025 Liked: Cleanliness Muy buena ##### Sandy Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### JOSE ANTONIO Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un Hotel accecible, con excelente vista al mar, solitario, sin embargo tienen un servicio de taxis que te auxilia ##### JOSE ANTONIO Stayed 1 night in Mar 2025 ### 4/10 Poor #### juan carlos Mar 3, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Hablé un dia antes para confirmar si contaba con el servicio de alberca, lo cual me dijeron que si, al llegar la alberca se encontraba sucia, con pececito muerto, arena en toda la piscina y gusanos. me fui y seguia igual, obvio no expusé a mi familia a eso. la habitació con olor a húmedo y nunca se quitó. Las camas muy suaves y no pude descansar. ##### juan carlos Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)