5/5 Excellent
Jamie
Travelled with partner
Sep. 13, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
The Westin Cleveland Downtown
Photo gallery for The Westin Cleveland Downtown
Overview of The Westin Cleveland Downtown
The Westin Cleveland Downtown
4.1/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Gym
- Business services
- Parking available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
777 Saint Clair Ave Ne, Cleveland, OH, 44114
Explore the area
- Rock and Roll Hall of Fame9 min walk
- Progressive Field12 min walk
- FirstEnergy Stadium13 min walk
- Cleveland, OH (CLE-Hopkins Intl.)16 min drive
Choose dates to view prices
About this area
Cleveland
Located in Cleveland, The Westin Cleveland Downtown is in the city center and on a lake. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
What's nearby
- Huntington Convention Center of Cleveland - 8 min walk
- Rock and Roll Hall of Fame - 9 min walk
- Cleveland Arcade - 10 min walk
- Progressive Field - 12 min walk
- FirstEnergy Stadium - 13 min walk
Getting around
- Cleveland Station - 11 min walk
- Tower City-Public Square Station - 16 min walk
- Cleveland Hopkins International Airport (CLE) - 16 min drive
Restaurants
- Urban Farmer — 3 min walk
- Phoenix Coffee — 5 min walk
- 1890 Lounge — 7 min walk
- Masthead Brewing Company — 8 min walk
- The Burnham — 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 39 per night)
- Height restrictions apply for onsite parking
Things to do
- 24-hour fitness center
Family friendly
- Mini-fridge
- Snack bar/deli
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Vending machine
Guest services
- 24-hour front desk
- Dry cleaning service
- Wedding services
Languages spoken
- English
Business services
- Business center
- Conference space (20473 square feet)
- Meeting rooms - 18
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar in shower
- Grab bar near toilet
- Hand-held showerhead
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height counter and sink
- Low-height desk
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Raised toilet seat
- Roll-in shower
- Transfer shower
- Visual alarms in hallways
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-width doorways
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Down comforter
- Heating
- Pillow-top mattress
Bathroom
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 46-inch LCD TV
- Premium channels
Food and drink
- Mini-fridge
More
- Connecting rooms available
- Desk
- Free newspapers (weekdays)
- Iron/ironing board
- Phone
- Safe
Similar properties
See similar properties
Cleveland
Downtown Cleveland
Air conditioned
Hotel
4 star
Business-friendly
Guest rating 4+
Pet-friendly
Policies
Check-in
Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per pet, per stay
Dogs welcome
2 per room (up to 50 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: USD 39 per night
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland
Frequently asked questions
Overall score and ratings
4.1
Very good
4.3/5
Cleanliness
4.3/5
Staff & service
3.8/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Jonathan
Sep. 6, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
5/5 Excellent
Jaime
Travelled with group
Sep. 6, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
2/5 Poor
kelly
Sep. 2, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021
2/5 Poor
Davis
Travelled with partner
Aug. 31, 2021
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021