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The Westin Cleveland Downtown

Photo gallery for The Westin Cleveland Downtown

Exterior
Down comforters, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Grand Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Down comforters, pillowtop beds, in-room safe, desk

Overview of The Westin Cleveland Downtown

The Westin Cleveland Downtown

4.0 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114

Explore the area

  • Popular LocationRock and Roll Hall of Fame9 min walk
  • Popular LocationProgressive Field12 min walk
  • Popular LocationFirstEnergy Stadium13 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Room options

About this area

Cleveland

The Westin Cleveland Downtown is located in Downtown Cleveland, a neighborhood in Cleveland, and is near a metro station and on a lake. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Huntington Convention Center of Cleveland - 8 min walk
  • Rock and Roll Hall of Fame - 9 min walk
  • Cleveland Arcade - 10 min walk
  • Progressive Field - 12 min walk
  • FirstEnergy Stadium - 13 min walk

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • Pho Thang Cafe - 3 min walk
  • Phoenix Coffee - 5 min walk
  • 1890 Lounge - 7 min walk
  • Rising Star - 7 min walk
  • Masthead Brewing Company - 8 min walk

About this property

The Westin Cleveland Downtown

4-star hotel located in Downtown Cleveland
Located close to Huntington Convention Center of Cleveland and Great Lakes Science Center, The Westin Cleveland Downtown provides dry cleaning/laundry services, a bar, and a 24-hour gym. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and 18 meeting rooms
  • An elevator, a front desk safe, and ATM/banking services
  • Smoke-free premises, a 24-hour front desk, and a vending machine
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 484 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 46-inch LCD TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 42 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10–100 for adults and USD 10–100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10.00 and USD 100.00 for adults, USD 10.00 and USD 100.00 for children (approximately)
  • Valet parking fee: USD 42 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is The Westin Cleveland Downtown pet-friendly?

Yes, The Westin Cleveland Downtown allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Westin Cleveland Downtown?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Mar 5, 2023 start from CA $224.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Cleveland Downtown?

Valet parking is available for USD 42 per night.

What time is check-in at The Westin Cleveland Downtown?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Cleveland Downtown?

Check-out is at 11:00 AM.

Where is The Westin Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Great Lakes Science Center and Progressive Field are also within 15 minutes. Cleveland Station is 12 minutes by foot and Tower City-Public Square Station is 16 minutes.

Can I cancel my reservation for free at The Westin Cleveland Downtown and receive a full refund?

Yes, The Westin Cleveland Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Cleveland Downtown cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1017 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 272 out of 1017 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 122 out of 1017 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 71 out of 1017 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 52 out of 1017 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fine
Stayed 2 nights in Jan 2023

10/10 Excellent

Tommie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted very well. Guest service is amazing. Elizabeth was wonderful at the guest service desk.
Stayed 1 night in Jan 2023

8/10 Good

Aric

Liked: Staff & service
Disliked: Property conditions & facilities
Overall the stay was pleasant. There were a few things that i didn't care for concerning the room condition! The bed skirt had paint on it , the drawers weren't wiped down, the toilet's push button needs to be replaced ( noticeable water corrosion) and the decorative plastic tissue box was broken., in addition to that there was no telephone wire in the phone. I had to contact the front desk via cellphone!

10/10 Excellent

Karin, Ringgold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When everything else was closed for weather and holiday they were open, the restaurant was delicious and room was wonderful. Everyone at the hotel was super nice!

6/10 Okay

Tina

Liked: Staff & service
Older property. Room had chairs that needed to be replaced. The cleaniness was not what i expected at a westin. My first time at a westin and it was underwhelming.
Stayed 1 night in Dec 2022

10/10 Excellent

Katherine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located; not a lot of walkable food options (probably due to the business district location) but the hotel bar/kitchen was solid and convenient. Walking to the waterfront was lovely! Staff was friendly and especially accommodating of our dogs who are well behaved but were a bit overwhelmed by the drunk football fans walking around. Room was clean, view was nice. Will definitely return!
Stayed 1 night in Nov 2022

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint about this hotel is that they require valet parking, which comes at a high cost.
Stayed 1 night in Nov 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic place to stay
Stayed 1 night in Oct 2022

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2022