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Overview of The Westin Cleveland Downtown

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Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Gym
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationCleveland Convention Center8 min walk
    Popular LocationSoldiers and Sailors Monument10 min walk
    Popular LocationCleveland Arcade10 min walk
    AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Choose dates to view prices

  • Club Room, 2 Queen Beds, Non Smoking, City View

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, Lake View

    Room amenities

    • 350 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Lake View
  • Junior Suite, 1 King Bed, Non Smoking, City View

    Room amenities

    • 543 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking, City View
  • Room, 2 Queen Beds, Non Smoking, Lake View

    Room amenities

    • 350 sq ft
    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, Lake View
  • Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

    Room amenities

    • 543 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, City View

    Room amenities

    • 819 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View
  • Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Lake View

    Room amenities

    • 819 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Lake View

About this area

Cleveland

Located in Cleveland, The Westin Cleveland Downtown is in the city center and on a lake. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at FirstEnergy Stadium or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Cleveland travel guide
Popular Location

What's nearby

  • Cleveland Convention Center - 8 min walk
  • Rock and Roll Hall of Fame - 9 min walk
  • Soldiers and Sailors Monument - 10 min walk
  • Cleveland Arcade - 10 min walk
  • Great Lakes Science Center - 11 min walk

Getting around

  • Cleveland Station - 11 min walk
  • Tower City-Public Square Station - 16 min walk
  • AirportHopkins Intl. Airport (CLE) - 16 min drive

Restaurants

  • Phoenix Coffee — 5 min walk
  • 1890 Lounge — 7 min walk
  • Masthead Brewing Company — 8 min walk
  • The Burnham — 8 min walk
  • Colossal Cupcakes — 8 min walk

About this property

The Westin Cleveland Downtown

Lakefront Cleveland hotel in Downtown Cleveland, walk to Rock and Roll Hall of Fame
A 24-hour fitness center, valet parking, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. All 484 rooms offer comforts like pillowtop beds and down comforters, plus free WiFi and LCD TVs. Free weekday newspapers, hair dryers, and safes are among the other amenities that guests will find.
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 39 per night
  • Parking height restrictions apply

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Mini-fridge

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Wedding services

Languages spoken

  • English

Business services

  • 18 meeting rooms
  • Business center
  • Conference space (20473 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Heating
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 46-inch LCD TV
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 28 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Dogs only
Up to 40 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 39 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Can I cancel my reservation for free at The Westin Cleveland Downtown and receive a full refund?
Yes, The Westin Cleveland Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Cleveland Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Cleveland Downtown?
As of Dec 1, 2020, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on Dec 4, 2020 start from CA $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Westin Cleveland Downtown pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.
How much is parking at The Westin Cleveland Downtown?
Valet parking is available for USD 39 per night.
What time is check-in at The Westin Cleveland Downtown?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Westin Cleveland Downtown?
Check-out is at noon.
Where is The Westin Cleveland Downtown located?
Located in Downtown Cleveland, this hotel is within a 10-minute walk of Cleveland Convention Center and Rock and Roll Hall of Fame. Great Lakes Science Center and PlayhouseSquare Centre are also within 15 minutes. Cleveland Station is 11 minutes by foot and Tower City-Public Square Station is 16 minutes.
4.2
Very good
5 - Excellent
508
4 - Good
286
3 - Okay
98
2 - Poor
54
1 - Terrible
36

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Not enough towels or bath amenities. Extremely slow front desk service. Outdated rooms. Just bad.
Stayed 2 nights in Oct 2020

3/5 Okay

Travelled with partner
Sad face IconDisliked: Amenities, property conditions & facilities
Not as god as I expected. The outside environment is dirty. They force the customer to do valet parking even it is during the pandemic time. Quite disappointed.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
The hotel was clean and easy to find. We made this reservation on a whim--the hotel we initially booked looked dirty and unsafe when we arrived, so we went with the Westin instead. When traveling, we've had many good experiences at Westin properties, so that helped us with our last minute choice to relocate. This one did not disappoint. We were comfortable here and enjoyed our stay.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Hard to judge a hotel on amenities at this time. The Westin is a nice, though not fantastic hotel, but in this age of COVID there just aren't the services you would usually expect. The valet guys lacked personality as well.
Stayed 1 night in Aug 2020