Check COVID-19 restrictions.

Find out moreOpens in a new window

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Photo gallery for Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Featured Image
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
1260 Euclid Ave, Cleveland, OH, 44115

Explore the area

  • Popular LocationProgressive Field8 min walk
  • Popular LocationRock and Roll Hall of Fame18 min walk
  • Popular LocationCuyahoga Valley National Park12 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Choose dates to view prices

About this area

Cleveland

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel is located in Gateway District, a neighborhood in Cleveland, and is in the city center and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Progressive Field - 8 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • East 4th Street - 8 min walk
  • Rock and Roll Hall of Fame - 18 min walk
  • Cuyahoga Valley National Park - 12 min drive

Getting around

  • Tower City-Public Square Station - 14 min walk
  • Cleveland Station - 19 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Ghost Light Restaurant — 1 min walk
  • Parnell's — 3 min walk
  • Cibréo Italian Kitchen — 3 min walk
  • Heinen's Downtown — 3 min walk
  • Adega — 3 min walk

About this property

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5-star Cleveland hotel in Gateway District, near Progressive Field
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. All 205 rooms offer free WiFi, pillowtop beds, and TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers 205 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2016.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 miles

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: USD 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (13079 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated guestrooms - July 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
  • Sauna
  • Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.95 per person (approximately)
  • Valet parking fee: USD 37 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square
Crowne Plaza Cleveland at Playhouse Square
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 487 out of 929 reviews
5 - Excellent 52%
Rating 4 - Good. 262 out of 929 reviews
4 - Good 28%
Rating 3 - Okay. 94 out of 929 reviews
3 - Okay 10%
Rating 2 - Poor. 45 out of 929 reviews
2 - Poor 5%
Rating 1 - Terrible. 41 out of 929 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn't like about our stay was the parking situation. For $40 per night. our car was parked outside and the back window was left down. It rained during our stay, and we aren't sure if our car got rained inside, however, when we got it upon checkout, there were leaves inside the car, which means the window was down for some time, long enough for the wind to blow leaves in. I sure hope better care is taken with customer vehicles in the future and they find covered parking
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience in Cleveland. The hotel and staff were great.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is excellent for walking to events. I didn't feel unsafe at any point of our visit. The Ghost Light Restaurant was a bit of a disappointment due to the inability to make a reservation for dinner. We went next door and had a nice dinner there instead.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent as was the location! Crowne Plaza Cleveland was close to every attraction and quality restaurants.
Stayed 3 nights in Sep 2021