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Overview of Cleveland Marriott Downtown at Key Tower

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Property Grounds
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Cleveland Marriott Downtown at Key Tower

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationSoldiers and Sailors Monument4 min walk
    Popular LocationCleveland Convention Center4 min walk
    Popular LocationCleveland Public Auditorium5 min walk
    AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Non Smoking, Lake View

    4.4/5 guest room rating

    Room amenities

    • 234 sq ft
    • Lake view
    • Sleeps 5
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, Lake View
  • Room, 1 King Bed, Non Smoking, Corner

    5/5 guest room rating

    Room amenities

    • 234 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Corner
  • Room, 2 Double Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 234 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 234 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Concierge Room, Club Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 234 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsConcierge Room, Club Room, 1 King Bed, Non Smoking

About this area

Cleveland

Located in Cleveland, Cleveland Marriott Downtown at Key Tower is in the city center and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and horse riding in the area.
Popular Location

What's nearby

  • Soldiers and Sailors Monument - 4 min walk
  • Cleveland Convention Center - 4 min walk
  • Cleveland Public Auditorium - 5 min walk
  • Terminal Tower - 5 min walk
  • Cleveland Arcade - 6 min walk

Getting around

  • Tower City-Public Square Station - 10 min walk
  • Cleveland Station - 14 min walk
  • AirportHopkins Intl. Airport (CLE) - 16 min drive

Restaurants

  • Greatroom — 1 min walk
  • Public Square Pantry — 1 min walk
  • Urban Farmer — 3 min walk
  • Pura Vida by Brandt — 4 min walk
  • Flaming Ice Cube — 5 min walk

About this property

Cleveland Marriott Downtown at Key Tower

4-star Cleveland hotel in Downtown Cleveland, walk to JACK Cleveland Casino
3 restaurants, a full-service spa, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. All 400 rooms feature comforts like premium bedding and pillow menus, while conveniences include refrigerators and coffee makers. WiFi and wired Internet are standard, as are LCD TVs with cable channels.
Cleveland Marriott Downtown at Key Tower offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Cleveland hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Trilogy Spa has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35.00 per day; includes in/out privileges)
  • Onsite parking is wheelchair accessible

Food and drink

  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 15 meeting rooms
  • Business center
  • Conference space (385 square feet)

Outdoors

  • Firepit
  • Outdoor furniture

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - January 2014
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per night (rates may vary)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Can I cancel my reservation for free at Cleveland Marriott Downtown at Key Tower and receive a full refund?
Yes, Cleveland Marriott Downtown at Key Tower offers free cancellation on select room rates, because flexibility matters! Please refer to Cleveland Marriott Downtown at Key Tower cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?
As of Jan 18, 2021, prices found for a 1-night stay for 2 adults at Cleveland Marriott Downtown at Key Tower on Jan 20, 2021 start from CA $162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cleveland Marriott Downtown at Key Tower pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per stay.
How much is parking at Cleveland Marriott Downtown at Key Tower?
Valet parking is available for USD 35.00 per day.
What time is check-in at Cleveland Marriott Downtown at Key Tower?
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Cleveland Marriott Downtown at Key Tower?
Check-out is at noon.
Where is Cleveland Marriott Downtown at Key Tower located?
Located in Downtown Cleveland, this spa hotel is within a 5-minute walk of Cleveland Mall and Cleveland Convention Center. JACK Cleveland Casino and Rocket Mortgage FieldHouse are also within 10 minutes. Tower City-Public Square Station is 10 minutes by foot and Cleveland Station is 14 minutes.
4.4
Excellent
Rating 5 - Excellent. 519 out of 861 reviews
5 - Excellent 60%
Rating 4 - Good. 245 out of 861 reviews
4 - Good 28%
Rating 3 - Okay. 55 out of 861 reviews
3 - Okay 6%
Rating 2 - Poor. 28 out of 861 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 861 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Jan 2021

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
The room was TINY and they told us it was an upgrade. They also charged us more than what I was told I would be charged.
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto! Y el servicio ! Todo. Tienes todo lo que buscas a la mano.
Stayed 5 nights in Dec 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I felt safe and it was very clean. The staff was extremely helpful and kind.
Stayed 1 night in Nov 2020

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