Title: Aiden by Best Western Clermont-Ferrand Hotel & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aiden by Best Western Clermont-Ferrand Hotel & Spa Guests savor authentic French cuisine at Le Magnetic restaurant, browse on-site shops for retail therapy, or find a quiet moment with a book from the library. ## Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa ![Cocktail bar - Aiden by Best Western Clermont-Ferrand Hotel & Spa (Clermont-Ferrand)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/4d8d4c9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/dded6309-4239-46e1-9223-8b8f695ca7b0-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Vichy shower - Aiden by Best Western Clermont-Ferrand Hotel & Spa (Clermont-Ferrand)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/35a9a01b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Aiden by Best Western Clermont-Ferrand Hotel & Spa (Clermont-Ferrand)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/7598eb6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar - Aiden by Best Western Clermont-Ferrand Hotel & Spa (Clermont-Ferrand)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/w3837h2560x3y0-06e24b43.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Clermont-Ferrand, Aiden by Best Western Clermont-Ferrand - Le Magnetic Hotel & Spa offers comfort with a spa, designer stores, high-speed WiFi, a library, and coworking spaces. Perfect for exploring L'Aventure Michelin. ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Spa - Pet friendly - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) ![Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/52223b91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items Smart TV Pillow menu Pillowtop bed Premium bedding - 213 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) ![Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/8734bf72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) 10.0 Exceptional 5 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items Smart TV Pillow menu Pillowtop bed Premium bedding - 237 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Classic Twin Room, 2 Single Beds, Non Smoking ![Classic Twin Room, 2 Single Beds, Non Smoking](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/4f8c94b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Single Beds, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items Smart TV Pillow menu Pillowtop bed Premium bedding - 194 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Classic Room, 1 Queen Bed, Non Smoking ![Premium bedding, pillowtop beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/a987e9ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed, Non Smoking 8.6 Excellent 8 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items Smart TV Pillow menu Pillowtop bed Premium bedding - 194 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed) ![Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/4f30d2d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items Smart TV Pillow menu Pillowtop bed Premium bedding - 194 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Classic Room, Multiple Beds, Non Smoking ![Premium bedding, pillowtop beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/56000000/55560000/55559600/55559521/8051cf73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items Smart TV Pillow menu 2 bedrooms Blackout drapes/curtains - 291 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ## You may also like Ad ![Daily buffet breakfast (EUR 13.90 per person)](https://images.trvl-media.com/lodging/12000000/11690000/11684700/11684609/43e21b9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile Clermont Ferrand Centre Clermont-Ferrand - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 862 reviews CA $72 CA $85 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Clermont-Ferrand-Hotels-Campanile-Clermont-Ferrand-Centre.h11684609.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=812&destination=Clermont-Ferrand&destType=MARKET&latLong=45.776459,3.0821&searchId=710d1a5e-9148-4855-a943-20322ab7f596&top_cur=CAD) Ad ![Daily buffet breakfast (EUR 13.90 per person)](https://images.trvl-media.com/lodging/3000000/2540000/2531000/2530965/11d56ff4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kyriad Clermont-Ferrand-Sud-La Pardieu Clermont-Ferrand - 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Pool - Hot tub - Free airport shuttle - Pet friendly 8.8 Excellent 112 reviews CA $162 CA $185 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Clermont-Ferrand-Hotels-Novotel-Clermont-Ferrand.h3310.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=812&destination=Clermont-Ferrand&destType=MARKET&latLong=45.776459,3.0821&searchId=710d1a5e-9148-4855-a943-20322ab7f596&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FClermont-Ferrand-Hotels-Aiden-By-Best-Western-Clermont-Ferrand.h55559521.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FClermont-Ferrand-Hotels-Aiden-By-Best-Western-Clermont-Ferrand.h55559521.Hotel-Information) ## About the area Located in Clermont-Ferrand, Aiden by Best Western Clermont-Ferrand Hotel & Spa is connected to a rail/subway station. The area's natural beauty can be seen at Puy de Dome and Parc Naturel Regional Livradois-Forez, while L'Aventure Michelin and Zénith d'Auvergne are cultural highlights. Looking to enjoy an event or a game? See what's going on at Vulcania or Charade Circuit. [Visit our Clermont-Ferrand travel guide](https://www.expedia.ca/Clermont-Ferrand.dx812) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.78472%2C3.09880&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E9n9f1ZcuUpgGBBjcDtcvk5Pnwo=) 41 avenue de la république, Clermont-Ferrand, 63100 ### What's nearby - ![Clermont-Ferrand Cathedral showing a church or cathedral, a city and night scenes](https://images.trvl-media.com/place/6109082/ec856f6c-f685-4bb2-b311-5c5ce1423baa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clermont-Ferrand Cathedral 17 min walk \- 1.5 km - ![Place de Jaude which includes a city, a monument and a statue or sculpture](https://images.trvl-media.com/place/6109086/a1e3e90e-0c0d-4345-9fed-ea3e2b9888d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Place de Jaude 4 min drive \- 1.8 km - Polydome Congress Centre 3 min walk \- 0.3 km - Stade Marcel Michelin 9 min walk \- 0.8 km - L'Aventure Michelin 12 min walk \- 1.1 km ### Getting around - Clermont-Uni-T2C Tram Stop 8 min drive - Clermont-Ferrand Station 11 min walk - Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) 13 min drive ### Restaurants - Le Fournil De Jean 8 min walk - Novotel Suites Clermont Ferrand Polydome 4 min walk - McDonald's 9 min walk - Le Caramel 8 min walk - Brasserie La Pergola 9 min walk ## About this property ### Aiden by Best Western Clermont-Ferrand Hotel & Spa Upscale hotel near L'Aventure Michelin Located close to Clermont-Ferrand Cathedral and Place de Jaude, Aiden by Best Western Clermont-Ferrand Hotel & Spa provides a terrace, designer stores on site, and a coffee shop/cafe. Indulge in a massage at Le Magnetic Spa, the onsite spa. The on-site French cuisine restaurant, Le Magnetic, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - Meeting rooms, an elevator, and tour/ticket assistance - Bicycle parking, smoke-free premises, and a TV in the lobby - Guest reviews say great things about the helpful staff Room features All 85 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars. Extra conveniences in all rooms include: - Baby baths and free infant beds - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and tubs or showers - 43-inch Smart TVs with premium channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1150000/1142600/1142595/w5751h3835x6y5-97a679e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Clermont-Ferrand Les Salins - Spa - Pet friendly - Free WiFi - Gym 8.4 Very good 230 reviews CA $124 CA $143 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1142595&PinnedHotelID=1142595&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/103000000/102690000/102680900/102680806/6b972b24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND MESS Clermont-Ferrand Clermont-Ferrand - Pet friendly - Free WiFi - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 450 reviews CA $70 CA $82 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1142603&PinnedHotelID=1142603&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 15 per person)](https://images.trvl-media.com/lodging/1000000/810000/807200/807145/22ed437a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel le Kennedy, Clermont-Ferrand, The Originals Relais Clermont-Ferrand - Pet friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 400 reviews CA $91 CA $106 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=807145&PinnedHotelID=807145&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=55559521&PinnedHotelID=55559521&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=55559521,1142595,102680806,2194,1509852) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Onsite parking available only on request - Secured, covered self parking on site (EUR 13 per day) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18.50 for adults and EUR 9 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee of EUR 36; reservation required - Snack bar/deli ### Restaurants on site - Le Magnetic - Le Magnetic ### Things to do - 24-hour gym - Designer stores - Full-service spa - Hot tub - Shopping - TV in common areas ### Family friendly - Baby bath - Children's games - In-room crib - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 4 meeting rooms - Coworking space ### Outdoors - Terrace ### Full-service spa - 4 treatment rooms - Couples treatment rooms - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Doorbell and phone notification - Elevator (43 inch wide door) - Stair-free path to entrance - Thin carpet in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (28 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 43-inch smart TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: EUR 16.50 Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 16.50 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 12 per pet, per day Service animals are welcome, and are exempt from fees 1 total pets Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9 for children - Covered self parking fee: EUR 13 per day (in/out privileges) - Pet fee: EUR 12 per pet, per day - Service animals are exempt from fees - Early check-in fee: EUR 16.50 (subject to availability) - Late check-out fee: EUR 16.50 (subject to availability) - Hosted evening meal: EUR 36 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted This property uses a grey water recycling system The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Guests under 16 years old are not allowed in the swimming pool Guests under 16 years old are not allowed in the spa ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ## Frequently asked questions ### Is Aiden by Best Western Clermont-Ferrand Hotel & Spa pet-friendly? ### How much does it cost to stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa? ### How much is parking? ### What time is check-in at Aiden by Best Western Clermont-Ferrand Hotel & Spa? ### What time is check-out at Aiden by Best Western Clermont-Ferrand Hotel & Spa? ### Where is Aiden by Best Western Clermont-Ferrand Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 283 8 - Good 112 6 - Okay 29 4 - Poor 23 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Bora Dec 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stop after a long journey. Breakfast is really good and the beds were perfectly comfortable ##### Bora Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller Jul 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa! ##### Verified traveller Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Graham Mar 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Fabulous comfortable and modern hotel. Excellent dining in the hotel. Wonderful helpful staff. ##### Graham Stayed 2 nights in Mar 2024 ### 8/10 Good #### James Sep 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location close to tram and Michelin Carmes ##### James Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Alex Aug 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable stay. A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended. ##### Alex Stayed 1 night in Aug 2024 ### 6/10 Okay #### David Jan 14, 2025 Liked: Staff & service Disliked: Cleanliness, amenities Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking. ##### David Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Siobhan Jan 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Clean and comfortable hotel in a great location. Friendly staff, would stay again! ##### Siobhan ### 10/10 Excellent #### Diana May 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff, nice bar, quiet room ##### Diana Stayed 1 night in May 2023 ### 8/10 Good #### Stuart Sep 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Good clean hotel. All staff friendly and helpful. ##### Stuart Stayed 1 night in Sep 2022 ### 10/10 Excellent #### mary May 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Best complimentary breakfast I’ve ever had. ##### mary Stayed 1 night in May 2023 ### 10/10 Excellent #### Rogier de Jul 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and brand new hotel with EV loading facilities at the parking. The hotel looks great, nice bar. Breakfast is great, restaurant could be better. ##### Rogier de Stayed 1 night in Jul 2022 ### 8/10 Good #### Cagri Jul 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, good breakfast, pleasant staff. Location was okay but in the middle of no where really. ##### Cagri Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Carlos Jun 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel is amazing! I strongly recommend ##### Carlos Stayed 1 night in Jun 2023 ### 6/10 Okay #### MEI WAI Dec 3, 2022 Liked: Cleanliness Good for drive ##### MEI WAI ### 10/10 Excellent #### Diana May 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Charles the restaurant manager greeted us in the parking lot. Escorted us to the reserved handicap parking and put our luggage in our room for us all with a great smile and attitude. Our room was also super! ##### Diana ### 4/10 Poor #### Henrik Højsholt Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Overpriced Very pricy compared to quality. The food and breakfast was below average. ##### Henrik Højsholt Stayed 1 night in Jul 2024 ### 8/10 Good #### Verified traveller Mar 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 20 minute walk into Clermont. Breakfast is good but not so good for dinner ##### Verified traveller Stayed 3 nights in Feb 2023 ### 6/10 Okay #### Penny Jul 10, 2023 Liked: Staff & service Disliked: Property conditions & facilities Area very sketchy. Don’t know if there are better areas in Clermont F. Staff was amazing and so helpful. Their understanding of English was excellent. Our French is limited and they were patient and kind. ##### Penny Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller May 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Perfect hôtel but the breakfast is overpriced and very poor. it's a shame ##### Verified traveller Stayed 1 night in May 2024 ### 8/10 Good #### Carson Aug 24, 2024 Liked: Amenities, property conditions & facilities Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t . ##### Carson Stayed 1 night in Aug 2024 ### 4/10 Poor #### Adele May 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parking is always a problem Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans. ##### Adele Stayed 1 night in May 2024 ### 10/10 Excellent #### HELEN Jun 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We booked a family room for one night and they gave us 2 amazing connected rooms which made the kids (and the dog!) very happy. Tidy, neat, big rooms. Buffet breakfast was excellent (make your own pancakes machine!!!), dinner was so-so but convenient, just beware early last orders. Good on-site parking behind a barrier but not underground (tight spaces!). Convenient for a quick walk into the town centre and half an hour drive to the Puy de Dome train. Also good space for dog walking close by, in front of the conference centre. ##### HELEN Stayed 1 night in May 2023 ### 2/10 Terrible #### KLAUS Dec 6, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have. ##### KLAUS ### 4/10 Poor #### Adele May 14, 2024 Disliked: Staff & service, room comfort #### Poor customer service Reserved parking when I made the booking a couple of months ago but we arrived it was full. Had to park our car on the street full of stuff in a not so nice area! No vegan options in the restaurant. Waited 10 minutes to be served in an empty bar. Poor customer service & staff like to argue back. Will not be returning! ##### Adele Stayed 1 night in May 2024 ### 10/10 Excellent #### Karim Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent accueil à l’arrivée et au départ. Les chambres sont propres et sdb également. 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