Title: Hotel Balam Puerto - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Balam Puerto Hotel in Ciudad del Carmen with a 24-hour front desk ## Photo gallery for Hotel Balam Puerto ![Exterior - Hotel Balam Puerto (Ciudad del Carmen)](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/bcf20c34.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Balam Puerto (Ciudad del Carmen)](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/ab2c94cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Hotel Balam Puerto (Ciudad del Carmen)](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/edaacd04_edited_99ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room - Hotel Balam Puerto (Ciudad del Carmen)](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/e40fb675_edited_007b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Balam Puerto (Ciudad del Carmen)](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/0b97727e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Balam Puerto provides a terrace and more. Stay connected with free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Comfort Double Room ![Comfort Double Room](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/bce968b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Air conditioning Private bathroom Desk - 215 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Basic Room ![Basic Room](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/ac35bfee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Private bathroom Desk - Sleeps 2 - 2 Twin Beds ### View all photos for Comfort Room ![Comfort Room](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/c7399e7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Private bathroom Desk - Sleeps 3 - 1 Twin Bed and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Hotel-Balam-Puerto.h113201194.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Hotel-Balam-Puerto.h113201194.Hotel-Information) ## About the area Ciudad del Carmen is home to Hotel Balam Puerto. The area's natural beauty can be seen at Norte Beach and Zaragoza Park, while Victoriano Nieves Cespedes Museum and University Cultural Center are cultural highlights. [Visit our Ciudad del Carmen travel guide](https://www.expedia.ca/Ciudad-Del-Carmen.dx871) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65508%2C-91.82387&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Kx5Tvyb1uEH78mblqlvYet_M2wE=) Calle 47, Ciudad del Carmen, CAM, 24178 ### What's nearby - ![Church of Our Lady of Fatima showing interior views and a church or cathedral](https://images.trvl-media.com/place/6327583/3dfcc03b-7aee-47d0-a5fe-214a5da4ba3e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Church of Our Lady of Fatima 7 min walk \- 0.6 km - ![Our Lady of Carmen Church which includes a church or cathedral, a sunset and a park](https://images.trvl-media.com/place/553248621580782381/90163aa9-05a9-435c-902b-95eb241989dc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Our Lady of Carmen Church 5 min drive \- 3.6 km - Norte Beach 4 min drive \- 2.9 km - Carmen XXI Convention Center 4 min drive \- 2.9 km - Plaza Zentralia Shopping Center 5 min drive \- 4.0 km ### Getting around - Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) 6 min drive ### Restaurants - Hot Dogs "Chendo 8 min walk - Churreria Martinez 7 min walk - Parchis 9 min walk - Panuchos "La Ranita 5 min walk - Tacos de MACHACA 5 min walk ## About this property ### Hotel Balam Puerto Property highlights Hotel Balam Puerto provides a terrace and more. Guests can connect to free in-room WiFi. You'll also find perks like: - Bicycle parking, outdoor furniture, and a 24-hour front desk - A water dispenser Room features All guestrooms at Hotel Balam Puerto have amenities such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with free toiletries - Limited housekeeping and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/108000000/107170000/107162100/107162004/10bf9775.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Mirador Ciudad del Carmen Santa Margarita - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 182 reviews CA $46 CA $54 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=107162004&PinnedHotelID=107162004&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15840000/15834800/15834753/b1a9c498.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azul Hotel & Restaurante Justo Sierra - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 115 reviews CA $47 CA $55 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=15834753&PinnedHotelID=15834753&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/52000000/51910000/51907200/51907141/2388719b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Costa Maria Ciudad del Carmen - 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Restaurant - Air conditioning - Breakfast available 8.6 Excellent 114 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=18420641&PinnedHotelID=18420641&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=113201194,107162004,15834753,51907141,18989126) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Onsite motorcycle parking only ### Conveniences - 24-hour front desk - Water dispenser ### Guest services - Housekeeping (weekly) ### Outdoors - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - At least 80% lighting from LEDs - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shampoo - Soap - Toilet paper ### More - Desk ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ### Property is also known as Hotel Balam Puerto Hotel Hotel Balam Puerto Ciudad del Carmen Hotel Balam Puerto Hotel Ciudad del Carmen ## Frequently asked questions ### Is Hotel Balam Puerto pet-friendly? ### How much does it cost to stay at Hotel Balam Puerto? ### How much is parking? ### What time is check-in at Hotel Balam Puerto? ### What time is check-out at Hotel Balam Puerto? ### Where is Hotel Balam Puerto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Balam Puerto Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Amenities ### 8.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 2 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 8/10 Good #### Anayeli Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El personal súper atento y todo muy limpio. ##### Anayeli Stayed 1 night in Aug 2025 ### 6/10 Okay #### Rocío Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Le falta solucionar detalles La dirección que tienen registrada no es la correcta, te manda completamente a otra dirección opuesta y al lado contrario de donde se ubica realmente, NO cuentan con estacionamiento aunque en la aplicación dice que tienen, en el Baño se sale toda el agua de la regadera cuando se está bañando se hace un desastre de agua y se inunda todo el baño por la misma razón, ##### Rocío Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Erika May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitaciones muy bonitas y bien equipadas. ##### Erika Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Tania Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es nuevo, muy lindo y tranquilo ##### Tania Stayed 1 night in Apr 2025 ### 8/10 Good #### Javier Adalberto Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bueno oara un descanso tranquilo ##### Javier Adalberto Stayed 2 nights in Apr 2025 ### 8/10 Good #### Jesús Apr 19, 2025 Liked: Cleanliness, property conditions & facilities ##### Jesús Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - 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