Title: Hampton Inn by Hilton Ciudad del Carmen Campeche - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hampton Inn by Hilton Ciudad del Carmen Campeche Hotel in Ciudad del Carmen with free breakfast and airport shuttle service ## Photo gallery for Hampton Inn by Hilton Ciudad del Carmen Campeche ![Outdoor pool - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/9b07eb77.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Two queens - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/47d8d60d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/9f35860f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/41e5cdb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/6e3e068f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hampton Inn by Hilton Ciudad del Carmen Campeche, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a poolside bar. Free in-room WiFi is available to all guests, along with a free grocery shopping service and a terrace. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Breakfast included - Free airport shuttle - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Two queens ![Two queens](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/e8fcac64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two queens 8.6 Excellent 13 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed Bathrobes - 291 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Queen studio shower only ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/cf8dad8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen studio shower only ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed Bathrobes - 420 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Queen studio suite ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/cf8dad8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen studio suite 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed Bathrobes - 420 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Queen bed ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/df04fca2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen bed 9.6 Exceptional 5 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed Bathrobes - 291 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Room, 1 Queen Bed, Accessible, Non Smoking ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/2e08bf84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible, Non Smoking ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed Bathrobes - 420 sq ft - Sleeps 4 - 1 Queen Bed ## You may also like Ad ![Suite, 1 Queen Bed (Sencilla)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9360000/9356800/9356758/66a6b2d8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Ciudad del Carmen Aeropuerto Ciudad del Carmen - Pool - Kitchen - Parking included - Free WiFi 8.4 Very good 455 reviews [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Extended-Suites-Ciudad-Del-Carmen-Aeropuerto.h9356758.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2eba19e8-8fdc-4755-8434-bca08697c45b&top_cur=CAD) Ad ![Free daily full breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7900000/7897700/7897691/9d5580ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Ciudad Del Carmen Aeropuerto Ciudad del Carmen - 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Pool - Breakfast included - Free airport shuttle - Parking included 8.4 Very good 566 reviews CA $80 CA $94 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-City-Express-Ciudad-Del-Carmen.h4869509.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2eba19e8-8fdc-4755-8434-bca08697c45b&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21350000/21346200/21346126/a156aae0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Ciudad del Carmen Puente El Zacatal Ciudad del Carmen - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 506 reviews CA $85 CA $100 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Fiesta-Inn-Loft-Ciudad-Del-Carmen.h21346126.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2eba19e8-8fdc-4755-8434-bca08697c45b&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4960000/4956200/4956149/5d6a19d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Ciudad del Carmen Concordia Petrolera - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 490 reviews CA $60 CA $72 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-One-Ciudad-Del-Carmen-Concordia.h4956149.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2eba19e8-8fdc-4755-8434-bca08697c45b&top_cur=CAD) Ad ![Superior Room, 2 Double Beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/912800/912702/b3533f14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Ciudad Del Carmen Petrolera - Pool - Free airport shuttle - Free WiFi - Restaurant 8.4 Very good 450 reviews CA $96 CA $115 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Fiesta-Inn-Ciudad-Del-Carmen.h912702.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2eba19e8-8fdc-4755-8434-bca08697c45b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Hampton-Inn-By-Hilton-Ciudad-Del-Carmen-Campeche.h4697493.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Hampton-Inn-By-Hilton-Ciudad-Del-Carmen-Campeche.h4697493.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65623%2C-91.78191&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aqq_5W0vnANjHkv5Kyve77VW25E=) Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen, CAM, 24157 #### What's nearby - Norte Beach \- 3 min drive \- 2.2 km - El Zacatal Bridge \- 9 min drive \- 7.6 km - Our Lady of Carmen Church \- 10 min drive \- 8.3 km - Zaragoza Park \- 10 min drive \- 8.3 km - Victoriano Nieves Cespedes Museum \- 10 min drive \- 9.0 km #### Getting around - Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive #### Restaurants - ‪El Rincon Tuxpeño - ‬2 min walk - ‪Carnitas y chicharrones "Chuina - ‬5 min walk - ‪Yoisho Sushi - ‬7 min walk - ‪Domino's Pizza - ‬8 min walk - ‪BP - ‬8 min walk ## About this property ### Hampton Inn by Hilton Ciudad del Carmen Campeche Hotel by the sea You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a poolside bar at Hampton Inn by Hilton Ciudad del Carmen Campeche. In addition to a free grocery shopping service and a terrace, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - RV/bus/truck parking, laundry services, and a TV in the lobby - An elevator, a computer station, and free newspapers Room features All 120 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and desk chairs. Other amenities include: - Sofa beds and free cribs/infant beds - Bathrooms with showers and free toiletries - Flat-screen TVs with premium channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/9000000/8680000/8679800/8679702/f74f9fcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Ciudad del Carmen Campeche Ciudad del Carmen - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 1,001 reviews CA $81 CA $96 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=8679702&PinnedHotelID=8679702&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2500000/2495000/2494902/f88735a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Ciudad Del Carmen by IHG Petrolera - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.0 Wonderful 487 reviews CA $62 CA $73 total includes taxes & fees Jan 2 - 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Pool - Free airport shuttle - Pet friendly - Parking included 8.8 Excellent 271 reviews CA $100 CA $117 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/10000000/9440000/9436100/9436014/d5afd690.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Venta Inn Ciudad del Carmen Playa Norte - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 930 reviews CA $69 CA $81 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=9436014&PinnedHotelID=9436014&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/108000000/107170000/107162100/107162004/3cf2f729.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Mirador Ciudad del Carmen Santa Margarita - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 167 reviews CA $50 CA $60 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=107162004&PinnedHotelID=107162004&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/84000000/83760000/83754700/83754677/f90e21f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Viento Hotel Ciudad del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=83754677&PinnedHotelID=83754677&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour free roundtrip airport shuttle at scheduled times and on request - Free self parking on site - RV/bus/truck parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - 2 bars/lounges - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Library - Outdoor pool - TV in common areas ### Family friendly - Grocery/convenience store - In-room crib - In-room refrigerator - In-room sofa bed - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Wedding services ### Business services - 24-hour business center - Computer station - Conference center (17,168 square feet of space) - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Braille/raised signage - Elevator (40 inch wide door) - Grab bar near toilet (25 inches high) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (45 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Banquet hall - Built in 2012 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Sofa bed ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium channels ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk chair - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hampton Inn Hilton Ciudad Carmen Campeche Hampton Inn Hilton Ciudad Carmen Campeche Ciudad del Carmen Hampton Inn Hilton Ciudad Carmen Campeche Hotel Hampton Hilton Ciudad Carmen Hampton Inn by Hilton Ciudad del Carmen Campeche Hotel ## Frequently asked questions ### Does Hampton Inn by Hilton Ciudad del Carmen Campeche have a pool? ### How much does it cost to stay at Hampton Inn by Hilton Ciudad del Carmen Campeche? ### Is Hampton Inn by Hilton Ciudad del Carmen Campeche pet-friendly? ### How much is parking? ### What time is check-in at Hampton Inn by Hilton Ciudad del Carmen Campeche? ### What time is check-out at Hampton Inn by Hilton Ciudad del Carmen Campeche? ### Does Hampton Inn by Hilton Ciudad del Carmen Campeche provide a shuttle to the airport? ### Where is Hampton Inn by Hilton Ciudad del Carmen Campeche located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hampton Inn by Hilton Ciudad del Carmen Campeche Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 255 8 - Good 124 6 - Okay 48 4 - Poor 22 2 - Terrible 21 ## Reviews ### 10/10 Excellent #### clara Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was nice and helpful. ##### clara Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Hope Feb 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very attractive and was able to accommodate my group, which varied from three rooms for part of the stay to seven rooms for two nights. I really appreciated the free breakfast, too. My only suggestion would be to place a hair dryer in the room where I stayed, if possible. I think most travelers expect a hair dryer at Hampton Inns. ##### Hope Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Eugenio Apr 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente ##### Eugenio Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Benjamin Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente atencion ##### Benjamin Stayed 1 night in Jul 2025 ### 8/10 Good #### Ismael Mar 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was ok ##### Ismael Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Roger Apr 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Caro el restaurant ##### Roger Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Diana Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Diana Stayed 1 night in May 2025 ### 8/10 Good #### Shane Ryan Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The parking could use some improvement. ##### Shane Ryan Stayed 12 nights in Jan 2024 ### 8/10 Good #### Ariadna May 22, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Everything ok but the staff needs to be more kind ##### Ariadna Stayed 2 nights in May 2023 ### 10/10 Excellent #### Roberto A. Aug 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything us ok ##### Roberto A. Stayed 12 nights in Aug 2023 ### 6/10 Okay #### Lawson Feb 25, 2025 Liked: Property conditions & facilities Disliked: Amenities Parking lot is bad but safe. The street tobget to it is very, very bad with huge pot holes, debris, broken speed bumps, no signs, and people dont follow traffic rules. ##### Lawson Stayed 1 night in Feb 2025 ### 10/10 Excellent #### jose alonso May 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities Ok ##### jose alonso Stayed 1 night in May 2024 ### 8/10 Good #### Steve Apr 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In-room WiFi is a joke Out of a two week stay, the in-room WiFi worked less than 1/2 of that. The staff seemed quite unconcerned. The WiFi on my plane rides to and from had better overall reception and uptime. ##### Steve Stayed 13 nights in Apr 2024 ### 6/10 Okay #### Jorge Jul 30, 2024 Disliked: Cleanliness, property conditions & facilities We went to the breakfast area before 8 am and the dining area was a mess. I picked up a cup to dispense coffee, the cup was dirty with stains. There were a lot of dirty dishes on the counter from previous guests that the hotel staff had not picked up since who knows when and there were not enough choices of food, pretty much run out of eggs and pastries. I requested the receptionist to talk to the general manager to complain about the situation, she said that the managers was going to come over to my table or call my room, none of those happened, manager was not brave to face the situation. At check out the receptionist apologised for the situation but no word from management. ##### Jorge Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Gibran Nov 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está lejos del centro y mis papis tuvieron q pedir taxi q los llevara al mercado ##### Gibran Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Betsaida Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Betsaida Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Miguel Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio, el desayuno muy rico y habitación muy cómoda. ##### Miguel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hector Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente opción! ##### Hector Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Natalia Aug 28, 2025 Liked: Cleanliness Facil de usar y confiable ##### Natalia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ivan Gonzalo Aug 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Las habitaciones son amplias, cómodas y limpias. El hotel está alejado de casi todo, no hay nada a lo que puedas acceder caminando, pero es conveniente si vas de paso y solo necesitas descansar. Había poca ocupación por que se veía algo solitario, y se veía poco personal, pero nada que haya afectado mi estancia. ##### Ivan Gonzalo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gustavo Aug 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Opción de negocios Todo bueno excepto la comida del restaurante ! Puede mejorar mucho ##### Gustavo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gustavo Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mucho ruido en piso 1 Me dieron una habitación cerca de la alberca y hubo mucho ruido ##### Gustavo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### José Alberto Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente y muy recomendado. Excelente hotel, sus instalaciones muy nuevas, todo super limpio, variedad en el desayuno y sus empleados muy amables y atentos, siempre me atendieron c una sonrisa, la cual te contagia de buena vibra. Regresaria otra vez en el futuro y lo super recomiendo. ##### José Alberto Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### ABRAHAM ANTONIO TALANGO Aug 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Buen ##### ABRAHAM ANTONIO TALANGO Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### HECTOR EDUARDO Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo bien Buena atencion en general. La comida del restaurante en general es buena ##### HECTOR EDUARDO Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)