Title: Hacienda Real del Carmen - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Real del Carmen Colonial hotel with airport shuttle service and a fitness center ![Exterior](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/25dec805.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/5afd4215.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/66d53735.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/99026b09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed, Non Smoking, Pool View](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/b21cc788.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda Real del Carmen, near the airport, offers a welcoming atmosphere with daily manager's reception. Guests enjoy free in-room WiFi, an outdoor pool, and a garden. Families love the dedicated children's pool. 8.4 Very good ## Popular amenities - Bar - Pool - Free airport shuttle - Room service - Housekeeping - Gym ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Room, 1 King Bed, Accessible, Pool View](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/298842e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Pool View ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2019 Separate bedroom - Sleeps 2 - 1 King Bed ![Double Room, 2 Queen Beds](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/5d681403.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Queen Beds 7.6 Good 4 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2019 Separate bedroom - 355 sq ft - Sleeps 4 - 2 Queen Beds ![Executive Suite, 1 King Bed, Non Smoking, Pool View](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/b21cc788.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Non Smoking, Pool View ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2019 Blackout drapes/curtains - 1 bedroom - Sleeps 2 - 1 King Bed ![Luxury Suite, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/08719c8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Multiple Beds, Non Smoking ### Highlights Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Flat-screen TV Renovated in 2019 Separate bedroom - 2 bedrooms - Sleeps 4 - 2 King Beds ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/c045d38b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2019 Separate bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8680000/8679800/8679702/f74f9fcd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Ciudad del Carmen Campeche Ciudad del Carmen - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,007 reviews CA $68 CA $80 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Courtyard-By-Marriott-Ciudad-Del-Carmen-Campeche.h8679702.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4870000/4869600/4869509/e9eac6f5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Ciudad del Carmen Ciudad del Carmen - Pool - Breakfast included - Free airport shuttle - Parking included 8.4 Very good 559 reviews CA $74 CA $87 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-City-Express-Ciudad-Del-Carmen.h4869509.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Suite, 1 Queen Bed (Sencilla)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9360000/9356800/9356758/66a6b2d8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Ciudad del Carmen Aeropuerto Ciudad del Carmen - Pool - Kitchen - Parking included - Free WiFi 8.4 Very good 443 reviews [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Extended-Suites-Ciudad-Del-Carmen-Aeropuerto.h9356758.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Free daily full breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7510000/7500800/7500791/a833ab1c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Ciudad Del Carmen Petrolera - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.2 Very good 359 reviews CA $66 CA $78 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-City-Express-Junior-Ciudad-Del-Carmen.h7500791.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Superior Room, 2 Double Beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/912800/912702/b3533f14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Ciudad Del Carmen Petrolera - Pool - Free airport shuttle - Free WiFi - Restaurant 8.4 Very good 446 reviews CA $98 CA $117 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Fiesta-Inn-Ciudad-Del-Carmen.h912702.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Free daily full breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7900000/7897700/7897691/9d5580ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Ciudad Del Carmen Aeropuerto Ciudad del Carmen - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 237 reviews CA $64 CA $76 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-City-Express-Junior-Ciudad-Del-Carmen-Aeropuerto.h7897691.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/9b07eb77.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn by Hilton Ciudad del Carmen Campeche Ciudad del Carmen - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 467 reviews CA $79 CA $93 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Hampton-Inn-By-Hilton-Ciudad-Del-Carmen-Campeche.h4697493.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2500000/2495000/2494902/f88735a7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Ciudad Del Carmen by IHG Petrolera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 472 reviews CA $82 CA $96 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Holiday-Inn-Express-Ciudad-Del-Carmen.h2494902.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4960000/4956200/4956149/5d6a19d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Ciudad del Carmen Concordia Petrolera - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 489 reviews CA $76 CA $91 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-One-Ciudad-Del-Carmen-Concordia.h4956149.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/46523609.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Ciudad del Carmen by IHG Ciudad del Carmen - Pool - Free airport shuttle - Pet-friendly - Parking included 8.8 Excellent 269 reviews CA $96 CA $114 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Holiday-Inn-Ciudad-Del-Carmen.h124658.Hotel-Information?chkin=2025-12-5&chkout=2025-12-6&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=124ae0d6-bcef-4c44-8cc7-e603fb79a8fa&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Hacienda-Real-Del-Carmen.h33290116.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Hacienda-Real-Del-Carmen.h33290116.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64593%2C-91.81446&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DrNvHTCuaiOEcKCJgqF-_GASxyM=) Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180 #### What's nearby - Church of Our Lady of Fatima - 18 min walk - 1.5 km - Our Lady of Carmen Church - 9 min drive - 2.6 km - Zaragoza Park - 9 min drive - 2.6 km - El Zacatal Bridge - 9 min drive - 2.6 km - Norte Beach - 11 min drive - 3.0 km #### Getting around - Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive #### Restaurants - ‪Mr. Pampas Cd. Carmen - ‬7 min walk - ‪Carnitas Vikingos - ‬9 min walk - ‪La Poblanita - ‬6 min walk - ‪El Capricho - ‬6 min walk - ‪Antojitos Glez - ‬8 min walk ## About this property ### Hacienda Real del Carmen Hotel near the airport, remodeled in 2019 A free roundtrip airport shuttle, a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Hacienda Real del Carmen. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Smoke-free premises, luggage storage, and concierge services - A 24-hour front desk, an elevator, and a banquet hall Room features All 106 individually furnished rooms include perks such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi. Extra conveniences in all rooms include: - Showers, free toiletries, and hair dryers - Daily housekeeping, desks, and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/9000000/8680000/8679800/8679702/f74f9fcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Ciudad del Carmen Campeche Ciudad del Carmen - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,007 reviews CA $68 CA $80 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=8679702&PinnedHotelID=8679702&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/46523609.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Ciudad del Carmen by IHG Ciudad del Carmen - Pool - Free airport shuttle - Pet-friendly - Parking included 8.8 Excellent 269 reviews CA $96 CA $114 total includes taxes & fees Dec 5 - 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Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 158 reviews CA $49 CA $58 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=107162004&PinnedHotelID=107162004&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/9b07eb77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Ciudad del Carmen Campeche Ciudad del Carmen - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 467 reviews CA $79 CA $93 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) ![Fitness facility](https://images.trvl-media.com/lodging/22000000/21350000/21346200/21346126/3c749b7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Ciudad del Carmen Puente El Zacatal Ciudad del Carmen - Pool - Parking included - Free WiFi - Restaurant 7.6 Good 498 reviews CA $87 CA $103 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=21346126&PinnedHotelID=21346126&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/84000000/83760000/83754700/83754677/f90e21f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Viento Hotel Ciudad del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 82 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=83754677&PinnedHotelID=83754677&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/33000000/32130000/32126700/32126658/21c58898.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lossandes Ciudad del Carmen - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 809 reviews CA $54 CA $64 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=32126658&PinnedHotelID=32126658&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/19000000/18430000/18420700/18420641/a6fd3549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel del Parque Ciudad del Carmen City-Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 108 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=18420641&PinnedHotelID=18420641&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 7:00 AM to 3:00 PM on request - Free self parking on site ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center ### Outdoors - Garden - Pool loungers ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 4 buildings - Banquet hall - Colonial architecture - Renovated entire property - January 2019 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - 24-hour room service - Free bottled water ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Free local calls - Individual furnishings - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 PM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 472.0 per day ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: MXN 472.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available ### We should mention Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hacienda Real Carmen Hotel Ciudad del Carmen Hacienda Real Carmen Ciudad del Carmen Hacienda Real Carmen Ciudad l Hacienda Real del Carmen Hotel Hacienda Real del Carmen Ciudad del Carmen Hacienda Real del Carmen Hotel Ciudad del Carmen ## Frequently asked questions ### Does Hacienda Real del Carmen have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM. ### How much does it cost to stay at Hacienda Real del Carmen? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Hacienda Real del Carmen on Nov 11, 2025 start from CA $94.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ciudad-Del-Carmen-Hotels-Hacienda-Real-Del-Carmen.h33290116.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hacienda Real del Carmen pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hacienda Real del Carmen? > Self parking is free at this property. ### What time is check-in at Hacienda Real del Carmen? > Check-in start time: 3:00 PM; Check-in end time: 1:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hacienda Real del Carmen? > Check-out is at 1:00 PM. ### Does Hacienda Real del Carmen provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs 7:00 AM–3:00 PM on request. ### Where is Hacienda Real del Carmen located? > Situated near the airport, this hotel is within 1 mi (2 km) of Resurgimiento Stadium, Plaza Zentralia Shopping Center, and Church of Our Lady of Fatima. Macumba Seafood Market and El Zacatal Bridge are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Real del Carmen Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.4 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 47 8 - Good 25 6 - Okay 10 4 - Poor 9 2 - Terrible 3 ### 10/10 Excellent #### Miguel Angel Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio, alimentos ricos en restaurante, habitaciones cómodas y limpias ![](https://a.travel-assets.com/ugc/hotel-reviews/a7d206d7-d8e3-49ac-b31e-cd8999d39d2f-1753469410819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miguel Angel Stayed 2 nights in Jul 2025 ### 8/10 Good #### Maria del Pilar Jul 16, 2025 Liked: Cleanliness, staff & service, room comfort Faltaron amenidades ##### Maria del Pilar Stayed 2 nights in Jul 2025 ### 4/10 Poor #### jesus alberto Jul 23, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hay lugar para estacionar vehículo ##### jesus alberto Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Jorge Jul 20, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Se equivocaron en la reserva y no ha ia cupo Al llegar me dijeron que se equivocaron en la reserva y la tenían para otro día. El hotel estaba lleno por lo que no pude quedarme ahí. Los de front desk me dieron recomendaciones de otros hoteles ##### Jorge Stayed 1 night in Jul 2024 ### 6/10 Okay #### Brenda Nicole Apr 8, 2024 Liked: Cleanliness Me gustó la decoración ##### Brenda Nicole Stayed 1 night in Mar 2024 ### 10/10 Excellent #### ysied Apr 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### ysied Stayed 1 night in Mar 2024 ### 8/10 Good #### Edgar Apr 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Agradable y buena ubicación ##### Edgar Stayed 1 night in Mar 2024 ### 6/10 Okay #### tamaulipas Apr 2, 2024 Liked: Property conditions & facilities deje una lista de las deficiencias durante mi estadía ##### tamaulipas Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Mayra Apr 1, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities las instalaciones estan bonitas, el hotel muy limpio, pero cuentan con escaso personal, no tienen valet parkin, las 2 mañanas que estuvimos nos despertaron 8 am para mover nuestro vehiculo. ##### Mayra Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Roberto Oct 24, 2023 Liked: Staff & service, amenities Disliked: Cleanliness Sin agua caliente, tina tapada ##### Roberto Stayed 1 night in Oct 2023 ### 8/10 Good #### PEDRO Jun 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Bonito lugar y en general buenos alimentos ##### PEDRO Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Kashif May 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, very convenient, ##### Kashif Stayed 3 nights in May 2023 ### 4/10 Poor #### Mario Feb 18, 2023 Disliked: Staff & service No me quedé Por política dicen que no está la reservación y cobran en el chek in Así ni respetan el precio y se pierden los beneficios con hoteles.com Deben ver eso ##### Mario Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Andrew Feb 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Large clean rooms. Nice courtyard. Very clean hotel with friendly staff. Early checkin allowed when possible. Pickup from airport went smoothly. A little bit of charm and character above the normal run-of-the-mill place. Large rooms. ##### Andrew Stayed 1 night in Feb 2023 ### 8/10 Good #### MIGUEL ANGEL LORANCA Dec 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien en cuanto sus servicios, lo único seria calefacción para la alberca. ##### MIGUEL ANGEL LORANCA ### 8/10 Good #### José Emilio Dec 31, 2022 Liked: Cleanliness, staff & service, property conditions & facilities S/c ##### José Emilio ### 10/10 Excellent #### Jose osvaldo Dec 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para estar en familia y descansar. ##### Jose osvaldo Stayed 1 night in Dec 2022 ### 10/10 Excellent #### erick Dec 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo súper excelente ##### erick ### 8/10 Good #### Moisés Dec 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto su arquirectura y hambientacion. No me gusto la falta de insonorizado en las habitaciones ##### Moisés ### 2/10 Terrible #### Beatrice Dec 22, 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Leider haben wir für eine Suite mit Poolblick bezahlt und erhalten haben wir ein DZ zur Strasse. Trotz Reklamation haben wir kein anderes Zimmer erhalten. ##### Beatrice Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Marco Antonio Dec 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien buen lugar ##### Marco Antonio Stayed 1 night in Dec 2022 ### 6/10 Okay #### audun håvik Dec 9, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort The hotel it's good but no hot water in the shower at all i don't really recommend this hotel...... ##### audun håvik Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Mariel de los Angeles Aguilar Nov 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities me agrada por la ubicacion ##### Mariel de los Angeles Aguilar Stayed 1 night in Nov 2022 ### 4/10 Poor #### Antoine Jun 20, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Internet is unreliable Tv for early 2000s Restaurante is terrible Staff meh ##### Antoine Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Rafael Jun 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Me encanto Me encanto esa precioso lleno de detalles y decoración súper todo excelente ##### Rafael Stayed 1 night in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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