Ratings based on 3,084 Verified Reviews

4.5 out of 5
84% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
1 out of 5
by A verified traveller

This traveller left a rating score only Posted May 24, 2020
4 out of 5
by A verified traveller

This traveller left a rating score only Posted Mar. 19, 2020
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Mar. 17, 2020
5 out of 5
by A verified traveller from New York

Posted Mar. 16, 2020
Beautiful hotel with friendly staff and excellent location.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Mar. 15, 2020
5 out of 5
by A verified traveller

Posted Mar. 14, 2020
Great hotel and staff are really attentive - lovely food, well positioned for getting around London - valet parking really helpful
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Mar. 12, 2020
5 out of 5
by A verified traveller from Cambridge Ma

Posted Mar. 12, 2020
The staff was wonderful and so was the location. The Hotel was very clean and close to public transportation
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Mar. 11, 2020
3 out of 5
by A verified traveller

Posted Mar. 10, 2020
It was extremely convenient to Westminster Abbey and Buckingham Palace. Felt rugs were a little worn out. The floor we were on had a awful smell that they then tried to cover up. The bathroom/shower was very out dated. Bar staff was very snotty but found the door men to be very friendly and helpful.